• Title/Summary/Keyword: service aspects

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Product-Sharing and Outcome Generation: New Contributions of Libraries to Research, Learning and Professional Development in Japanese Context

  • Oda, Mitsuhiro
    • Journal of the Korean Society for Library and Information Science
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    • v.45 no.2
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    • pp.61-74
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    • 2011
  • The author analyses the challenging activities of Japanese libraries in this decade by launching two keywords; "product-sharing" and "outcome generation." "Product-sharing" means that libraries share knowledge, skills, and records which are produced as the result of the services or in the process of activities. And "outcome generation" means that libraries generate any efficiency or effectiveness through their services to users. Using these concepts, reported are the current situation and aspects of Japanese libraries which try to make various contributions to the society; research and learning of the people, and education and training for professional librarians, and so on. In the analysis, the author shows some examples of "product-sharing" at first, including the records of reference transaction and the multi-functioned online public access catalogue. Especially, focused is on the various possibility and adoptability of the Collaborative Reference Database System of the National Diet Library of Japan. This system is one of digital reference service in Japan, and the database of reference transaction records is expected to be useful for research and academic studyies as knowledge-base of professional librarians. And the system is also expected to be a platform for LIS education and professional development in the e-learning environment. Secondly, as the examples of "outcome generation", explained are the problem-solving-type activities, and provision of the collection about books on struggling against disease and illness. A few examples of outcome in the problem-solving-type activities are these; increase of sales in the services for shop managers, business persons, and entrepreneurs, contribution to affluent daily life by providing the local information services to residents and neighbourhoods, and etc. And for both the patients with serious cases and their family or those who nurse them, books about other persons' notes or memorandum are the greatest support, and sometime healing. The author discuss the 'raison d'etre' of these activities focusing on public libraries in Japan.

Research Trends of U-City Theses in Korea and Oversea (국내.외 U-City 논문의 연구동향)

  • Kim, Kirl;Chun, Joung-Yoon;Shin, Dong-Bin;Lim, Si-Yeong
    • Journal of Korean Society for Geospatial Information Science
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    • v.19 no.1
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    • pp.53-61
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    • 2011
  • The purpose of this study is to suggest development directions and elicit future research themes of U-City and future city by identifying the research trends of U-City theses. For this, meta-keywords were elicited based on the theses of U-City and future city published from mid 1990s to 2010. Centered on the meta-keywords, temporal keyword analysis was performed to compare the research trends of U-City and future city theses in Korea and oversea. The results show that most of U-City and future theses in Korea and oversea mainly dealt with technology. U-City theses in Korea have a tendency to research technology, methodology, service, planning and management in order from the early beginning. However, the U-City and future theses in oversea have a tendency to continuously study U-City applications to city through the model based on the technology and methodology. Therefore, the U-City research in Korea should focus on aspects of urban regeneration, urban scale, and so on. That is to say, the research in near future is required to apply the U-City to various urban themes.

Internet Use of Adolescents according to their Life Content and Type (청소년 생활시간의 내용과 유형에 따른 인터넷 이용)

  • Na, Young-Joo;Hwang, Jin-Sook;Lee, Eun-Hee;Koh, Seon-Ju;Park, Sook-Hee
    • Journal of the Korean Home Economics Association
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    • v.43 no.12 s.214
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    • pp.15-28
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    • 2005
  • This study groups the life content of adolescents according to their time spent during the week and compares their internet use. The data were collected from 2210 middle and high school students, including their life content and hours, and various internet factors such as self-evaluated internet addiction, internet support, internet experience, chatting subjects and the type of internet service. Adolescents were divided into five groups: TV-oriented group, computer-oriented group, peer-oriented group, self-study group and extracurricular institution group. The purpose of internet use, internet experience, chatting subjects, negative aspects of internet and internet addiction were different by adolescents' group type. The peer-oriented group had the highest real self image as opposed to the cyber self image and trusted other's words on the internet. The TV-oriented group had the lowest trust in the internet. The computer-oriented group received the highest internet support and internet experiences, but didn't use the internet for the purpose of information search. The self-study and extra-curricular institution groups used the internet the least, used it to solve stress and were interested in school circles on the internet.

Effects of Information Quality on Customer Satisfaction and Continuous Intention to use in Social Commerce (소셜 커머스 사이트에서의 정보품질이 소비자의 만족과 지속적 이용의도에 미치는 영향)

  • Jun, Byoung-Ho;Kang, Byung-Goo
    • Journal of the Korea Society of Computer and Information
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    • v.18 no.3
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    • pp.127-139
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    • 2013
  • Social commerce has not been studied in depth as it is a more common recent phenomenon. Especially, social commerce has not been examined academically in terms of information quality despite its importance. The purpose of this paper is to investigate the effects of information quality on customer satisfaction and continuous intention to buy in social commerce market. This study addresses two research questions as following. First, this study aims to examine the effects of information quality on customer satisfaction and then investigate the relationship between customer satisfaction and continuous intention to use in social commerce market. According to the result of analysis, all aspects of information quality except price information quality were found to be significantly related to the customer satisfaction. Finally, customer satisfaction was shown to be significantly related to the continuous intention to use. This study has academic and practical significance in that it analyses the customer satisfaction in terns of information quality and then provides strategic guide for enhancing customer satisfaction in rapidly developing social commerce market.

Wireless structural health monitoring of bridges: present and future

  • Hoult, Neil A.;Fidler, Paul R.A.;Hill, Peter G.;Middleton, Campbell R.
    • Smart Structures and Systems
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    • v.6 no.3
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    • pp.277-290
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    • 2010
  • Internationally the load carrying capacity of bridges is decreasing due to material deterioration while at the same time increasing live loads mean that they are often exposed to stresses for which they were not designed. However there are limited resources available to ensure that these bridges are fit for purpose, meaning that new approaches to bridge maintenance are required that optimize both their service lives as well as maintenance costs. Wireless sensor networks (WSNs) provide a tool that could support such an optimized maintenance program. In many situations WSNs have advantages over conventional wired monitoring systems in terms of installation time and cost. In order to evaluate the potential of these systems two WSNs were installed starting in July 2007 on the Humber Bridge and on a nearby approach bridge. As part of a corrosion prevention strategy, a relative humidity and temperature monitoring system was installed in the north anchorage chambers of the main suspension bridge where the main cables of the bridge are anchored into the foundation. This system allows the Bridgemaster to check whether the maximum relative humidity threshold, above which corrosion of the steel wires might occur, is not crossed. A second WSN which monitors aspects of deterioration on a reinforced concrete bridge located on the approach to the main suspension bridge was also installed. Though both systems have provided useful data to the owners, there are still challenges that must be overcome in terms of monitoring corrosion of steel, measuring live loading and data management before WSNs can become an effective tool for bridge managers.

An analysis on the railway vehicle system for the introduction of new transit systems (신교통시스템 도입을 위한 차량시스템에 관한 고찰)

  • Chung, Su-Young;An, Sung-Jin;Kim, Pyo-Jong
    • Proceedings of the KSR Conference
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    • 2009.05a
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    • pp.284-290
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    • 2009
  • As the increased importance is placed on the new transit systems owing to the environmental pollution caused by the road traffic congestion, the policy for the introduction of the new transit systems as an alternative solution to ease the heavy burden of the construction expenses is being actively established. Since the explicit recognition of such transit systems and the review on the method of its adoption have been a pressing matter in the light of reducing the pending traffic congestion, the development of the rolling stock systems in modes of new transportation has been made in various ways taking into consideration the regional circumstances to alleviate traffic congestion, and offer a more efficient service with the application of their intrinsic characteristics. Such systems also have been developed as a mix of punctuality for railway systems operating on the runway and flexibility for buses. This paper, therefore, deals in more detail with 3 modes of systems such as low-floor articulated buses, GRT(Guided Rapid Transit) and tram cars, and studies the overseas cases of the operation of those systems involving both negative and positive aspects.

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Assessment of the nutritional value of the plate waste Generated in School Foodservices in Kyungbuk Area (일부 학교급식 잔반에서 발생하는 영양손실에 관한 연구)

  • An, Ju-Yeon;Lee, Hye-Sang
    • Journal of the Korean Dietetic Association
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    • v.8 no.3
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    • pp.311-317
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    • 2002
  • The purpose of this study was to analyse the nutrient intake of the elementary students participating in the School lunch program and to compare the amount of the plate waste generated in two school foodservice operations that were located in an urban(school A) and a rural area(school B), respectively. A plate waste analysis was conducted for each menu item to separate and quantify food waste discarded in service phases of each operation. The SPSS 10.0 for window was used for data analysis. Non-parametric test (Mann-Whitney) was adopted to determine if significant differences existed in amounts of food waste generated in school A and school B. An average of 415 meals, including 43 adult meals, were served daily in school A, while an average of 177 meals, including 24 adult meals, were served daily in school B. Throughout the study the percentage of plate waste in vegetable dishes was high in both school. The food served to the students in school A met most of the RDA set by Korean Nutrition Association except vitamin A, while that served to the students in school B satisfied RDA in all aspects. Between 10-20% of the nutrients served were discarded as plate waste(school A : 11-27%; school B : 5-14%). Students in school B took significantly more niacin than students in school A did. It should be noted, though, that the RDA was still met in both schools except the vitamin A in case of school A, even after considering the plate waste. The research results suggested that school foodservice dieticians should evaluate the acceptability of menu items based on food waste per meal, and help increase the students' awareness of the environmental impact of food waste. Further, teachers, parents and dieticians should be encouraged to provide environmental education to the students that focused on the reduction of food waste.

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A Regulatory Analysis on the Reverse Discrimination against Korean Domestic Businesses in relation to the Data Protection and Regulatory Improvement Orientation (개인정보 관련 국내기업의 역차별 상황에 관한 규제 분석과 개선방안에 관한 연구)

  • Lee, Inho;Kim, Seo-An
    • The Journal of Society for e-Business Studies
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    • v.25 no.4
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    • pp.1-14
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    • 2020
  • IT businesses in Korea have relatively strong regulations. While providing the same service, domestic businesses are in a situation of 'reverse discrimination of regulations' as they are less competitive than global IT companies in accordance with the application of the personal information protection legislation in Korea. In this paper, Personal Information Protection legislation was classified and laws of major countries were analyzed in comparative ways. It also compared and analyzed the "private policy" presented by representative Internet sites (Naver, Daum, Google, Facebook) that provide services to users in Korea. We also proposed three aspects of legislation improvement to address reverse discrimination.

Developing a Conceptual Model for Measuring the Electronic Commerce Success of Online Game Websites (온라인게임 웹사이트의 전자상거래 성공측정모델의 개발에 관한 연구)

  • Hong, Ilyoo
    • Informatization Policy
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    • v.19 no.1
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    • pp.45-73
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    • 2012
  • Most online games today are provided via a website interface. Researchers found that various aspects of a game website importantly influence the success of the online game business. This paper aims at identifying key site-related quality factors affecting the success of online casual game websites and creating a model for measuring such success. To meet this end, we extracted basic factors from the literature and expanded them through a Delphi survey method in which domain experts were asked to identify key quality factors of online game websites. Then we performed a questionnaire survey using online game users for an empirical analysis. The results revealed that information quality, service quality, and system quality are all positively related to user satisfaction and that an increase in user satisfaction leads to an improvement in both gamer loyalty and business outcomes. However, it was found that gamers' loyalty does not necessarily increase business outcomes. The paper offers practical as well as academic implications based on the research findings.

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A Study on Licensor's Obligation of Providing Licensed Technology and Licensee's Obligation of Paying Royalty in International Technology Transfer Contract (국제기술이전계약에서 라이선서(Licensor)의 실시권 부여와 라이선시(Licensee)의 실시료 지급의무에 관한 연구)

  • Oh, Won Suk;Jeong, Hee Jin
    • THE INTERNATIONAL COMMERCE & LAW REVIEW
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    • v.61
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    • pp.29-55
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    • 2014
  • Subject matter of international trade are various. They contain not only tangible assets such as goods but also intangible assets including service, technology, and capital etc. Technology, a creation of the human intellect, is important as it is the main creative power to produce goods. It can be divided into Patent, Trademark, Know-how and so on. These Technologies are protected by the national and international laws on regulations for the Intellectual Property Rights(IPR), since technology development is needed a lot of time and effort, and the owner of the technology may have crucial benefits for creating and delivering better goods and services to users and customers. Therefore, any licensee who wants to use the technology which other person(licensor) owns, he(the licensee) and the original owner(the licensor) shall make Technology Transfer Contract. Differently from the International Sales Contract in which seller provides the proprietary rights of goods for buyer, in the case of International Transfer of Technology Contract, the licensor doesn't provide proprietary rights of technologies with the licensee, on the contrary the right of using is only allowed during the contract. The purpose of this paper is to examine the main issues in International Transfer of Technology Contract. This author focused on the main obligations of both parties, namely licensor's obligation to provide the technology and licensee's obligation to pay the royalty. As every country has different local mandatory laws about Intellectual Property Rights(IPR) and these mandatory rules and laws prevails over the contract, the related rules and laws should be examined carefully by both parties in advance. Especially the rules and laws about the competition limitation in the local country of licensee and the economic union(like the EU) should be checked before contracting. In addition, the contract has much more complicate and delicate aspects than other international business contracts, so both parties should review carefully before singing the contract.

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