• Journal of Service Research and Studies
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• v.13 no.2
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• pp.62-81
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• 2023

The purpose of this study is to propose policies to improve and revitalize rural bus services in Jeollabuk-do in the future by identifying the factors that affect service satisfaction and policy satisfaction and the relationship between them, targeting rural bus users in 4 cities and counties in Jeollabuk-do. In the four cities and counties in the study area, the number of rural bus users is continuously decreasing, and various transportation policies, such as unification of bus fares and demand-response transportation, are being piloted to promote bus use. In this study, three major service quality factors that affect rural bus service satisfaction and policy satisfaction were derived after a literature review. Modifying the research model presented in previous studies, we have presented a research model to verify the relationship between the three factors affecting service satisfaction and policy satisfaction, and the relationship between service satisfaction and policy satisfaction. For the verification of the research model, a total of 520 survey data collected from passengers near bus stops and bus terminals in four cities and counties, Gochang, Gimje, Buan, and Jeongeup, were used. As a result of the verification, it was found that the three factors of economic feasibility, convenience, and safety had a statistically positive (+) effect on service satisfaction, but only convenience and safety had a positive (+) effect on policy satisfaction. Contrary to the research hypothesis, it was found that there was no statistically significant relationship between service satisfaction and policy satisfaction. Although the result is different from the research hypothesis, it was a meaningful result that can make policy suggestions on the improvement of the unified fare system policy, service satisfaction, and policy satisfaction to Jeollabuk-do rural bus transportation policy makers and working-level officers. In conclusion, based on the results of research analysis, the unified fare system, and transportation policy, measures to improve service satisfaction and policy satisfaction were presented.

• Journal of Korean Society of Transportation
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• v.35 no.3
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• pp.210-219
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• 2017

Electric vehicles, which are attracting attention as eco-friendly vehicles, have been increasing in number since 2011 in Korea. The purpose of this study is to analyze the efficient operation of existing charging stations and factors to consider when installing additional charging stations based on the case of Jeju Island where the electric vehicle penetration rate is high and the charging infrastructure is relatively well established. The characteristics of using electric car charging stations by region, type of facility, and time of day are analyzed. As a result of analyzing the frequency of using the charger installed in Jeju Island, the utilization of both the fast charger and the slow charger is found to be concentrated in a specific area. The usage rate of charger installed in a business facility and a public parking lot is high in both fast charger and slow charger. However, according to the usage rate by time of day, the fast charger has a high utilization rate throughout the afternoon, while the use of a slow charger is concentrated in the morning. In order to enable users to utilize the electric vehicle charging station efficiently, it is necessary to provide a publicity guide for the charging station having a low utilization rate, a notice for using the charger, and a notification of completion of charging. Considering the charging demand, the area where the charger is not yet installed should be considered as the area to install the charger, and in addition, the additional installation should be considered in the area and the facility where the amount of charge is large. Service improvement is expected to be possible by utilizing actual electric vehicle charging behavior analysis result.

• The Korean Journal of Health Service Management
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• v.3 no.2
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• pp.65-75
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• 2009

This study aims at deriving any useful information necessary to strengthen the competitiveness for growth through empirical analyses on a general hospital located in a province in order to countermeasure the opening and competition of medical markets. The characteristics of user were identified on the basis of disease groups under KCD in the research method. In addition, the analysis on the expenses of diagnosis and treatment was divided into the treatment progress and degree of hospital resource utilization. And the regression was carried out to identify the impacts of characteristics of inpatient users on the degree of hospital resource utilization. As a result of major research, the inpatient users of the general hospital located in the provincial area in consideration of inpatient users were formed around the inpatient disease groups representative for Korea. And it was understood that most of residents within a distance of 40 minute by the public transportation were using. Although there are restrictions that the analyses were carried out for a general hospital in a province, the findings of this study can be considered a generalized model for the management of provincial general hospitals when we consider the current circumstance that the diagnosis and treatment are carried out by provincial medical institutions primarily for patients in general within the province, along with implications that any general hospital in Korea should be equipped with the facilities, equipments and human resources under the Medical Treatment Act.

• KIPS Transactions on Computer and Communication Systems
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• v.3 no.3
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• pp.63-72
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• 2014

The exchangeable battery electric bus is an eco-friendly public transportation vehicle. Due to the technological limitation, however, it should repeatedly change batteries with charged ones. The unmanned battery exchangeable electric bus being studied in Korea can exchange batteries automatically by using a battery swapping system. In this paper, we propose an unmanned battery exchangeable electric bus management system. The proposed system provides two services: the bus information service and the battery change scheduling service. The bus information service is the existing traditional metropolitan area bus information systems, which inform bus passengers how long they should wait for the buses. Our second service assigns a low-battery bus, which needs to change the batteries, to the battery swapping system, which stores fully-charged batteries. To validate the proposed system, we model the system by using the DEVS formalism. The simulation result shows that the proposed system provides the services properly.

• The Journal of The Korea Institute of Intelligent Transport Systems
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• v.17 no.1
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• pp.55-70
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• 2018

Recently, as shared transportation services has expanded, integrated mobility services that link personal transportation and public transportation are paid attention. To do this, it is necessary to analyze trip mode chaining behavior. This study analyzed the characteristics of the trip mode chaining behavior using the 2010 travel diary survey in Seoul, and analyzed factors to affect mode choice of trip chaining through the multinomial logit model. The transportation means were classified into passenger cars, city buses, intercity buses, railways, taxis, and others, and 25 trip mode chaining types were identified. Among them, the trip share connected between city bus and railways was the highest. It was also found that the trip mode chaining occurred mainly at commuting and in the morning and afternoon peak. According to the model results, the mode choice of trip chaining is significantly influenced by individual attributes (sex and age), household attributes (car ownership and income), trip attributes (trip purpose, trip time and trip length), and arrival area attributes (number of subway lines and bus lines, ratio of commercial area, land use mix and central region).

• Journal of Korean Society of Transportation
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• v.33 no.6
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• pp.584-597
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• 2015

A considerable amount of literature has been published on pedestrian LOS. So far, however, there is a limitation that LOS analysis methodologies has concentrated on quantitative variables such as pedestrian flow rate, speed and space. This paper intended to suggest the accessibility variable which can not be considered on previous study. The factor was defined and quantified using public transport attributes in particular. This study was carried out in three phases: 1. defined accessibility employing public mode location and service information. 2. investigated the relationship between accessibility and pedestrian flow rate 3. developed the model to establish the factors affected to pedestrian LOS. The results showed that accessibility, walkway attribute and land use type affected the pedestrian LOS. Especially, accessibility and commercial area ratio had negative relationship with LOS. Futhermore, pedestrian LOS declined when obstacle of bus station located on the walkway. On the contrary, LOS was upgraded when sufficient effective width or residential area was secured. These results can receive considerable critical attentions related to determination of pedestrian LOS or effective walkway width.

• Journal of the Korea Society of Computer and Information
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• v.28 no.2
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• pp.131-142
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• 2023

In this paper, we propose a new station selection algorithm to solve the illegal parking problem of shared electric scooters and improve the service quality. Recently, as a solution to the urban transportation problem, shared electric scooters are attracting attention as the first and last mile means between public transportation and final destinations. As a result, the shared electric scooter market grew rapidly, problems caused by electric scooters are becoming serious. Therefore, in this study, text data are collected to understand the nature of the problem, and the problems related to shared scooters are viewed from the perspective of pedestrians and users in 'LDA Topic Modeling', and a station extension algorithm is based on this. Some parking lots have already been installed, but the existing parking lot location is different from the actual area of tow. Therefore, in this study, we propose an algorithm that can install stations at high actual tow density using mixed clustering technology using K-means after primary clustering by DBSCAN, reflecting the 'current state of electric scooter tow in Seoul'.

• Journal of Korean Society of Transportation
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• v.23 no.8 s.86
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• pp.101-111
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• 2005

Various urban transport policies have an effect on urban transit riderships and accessibility. This study reports variations of metropolitan subway travel patterns affected by an enormous change in bus routes and transfer discount fare policy between subway and bus mode conducted by Seoul city in July 1st of 2004. In an effort to see the difference between the before and the after policies, two data sets are prepared. Firstly, on a daily bassis. an origin-destination trip table of May of 2004 is used. Secondly, on a daily bassis, an origin-destination trip table of August-September of 2004 is used as a counter measure. Even if seasonal variation was not considered, Seoul metropolitan area have experienced increasing riderships and accessibility. Finally, the effects of accessibility in spatial interaction model by rall service changes such as random shocks were scrutinized and interpreted in detail.

• Journal of Korean Society of Transportation
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• v.28 no.3
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• pp.85-98
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• 2010

As transit networks are becoming more multimodal, the concept of connectivity of transit networks becomes important. This study aims to develop a quantitative model for measuring the connectivity of multimodal transit networks. To that end, we select, as evaluation measures of a transit line, its length, capacity, and speed. We then define the connecting power of a transit line as the product of those measures. The degree centrality of a node, which is a widely used centrality measure in social network analysis, is employed with appropriate modifications suited for transit networks. Using the degree centrality of a transit stop and the connecting powers of transit lines serving the transit stop, we develop an index quantifying the level of connectivity of the transit stop. From the connectivity indexes of transit stops, we derive the connectivity index of a transit line as well as an area of a multimodal transit network. In addition, we present a method to evaluate the connectivity of a transfer center using the connectivity indexes of transit stops and passenger acceptance rate functions. A case study shows that the connectivity evaluation model developed in this study takes well into consideration characteristics of multimodal transit networks, adequately measures the connectivity of transit stops, lines, and areas, and furthermore can be used in determining the level of service of transfer centers.

• The Journal of The Korea Institute of Intelligent Transport Systems
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• v.19 no.6
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• pp.163-179
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• 2020

With the expansion of platform-based taxi service, mobility and convenience of users are getting better. However, due to profitability problem, marginalized areas in the supply of the service are expected to appear. As such, this study analyzed spatial marginalization of taxi service caused by imbalance in supply and demand during the night-time when public transportation service is suspended. According to hot-spot analysis of taxi, outskirt of a city and residential areas showed high vacancy and greater number of drop-offs compared to the number of pick-ups. On the contrary, they were confirmed low in the center and sub-centers of a city. Centrality analysis also showed a similar pattern with hot-spot analysis. Due to this, drivers may refuse to pick up a customer bound for an area with lower out-degree centrality compared to in-degree centrality as it might be difficult for the drivers to pick up another customer after dropping off the current customer. Thus, customers may need to wait for a taxi for a longer time. For this reason, improvement in spatial marginalization caused by mismatch of supply and demand is required. Also, the outcome of this study is expected to be utilized as a basic data.