• 제목/요약/키워드: scientific marketing decision making

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과학적 마케팅 의사결정을 위한 전문화된 고객지향 정보창출: TNS Korea (Creating Customer-Oriented Information for Scientific Marketing Decision Making: TNS Korea)

  • 하영원;김주영;김진교
    • Asia Marketing Journal
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    • 제10권3호
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    • pp.81-102
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    • 2008
  • 본 사례에서는 마케팅 의사결정을 위한 중요정보를 수집·분석하여 제공하는 국내 마케팅조사 기업 중 선두주자의 하나인 TNS Korea의 경쟁전략을 주요 경쟁력 원천을 중심으로 고찰하였다. 연구결과, TNS Korea의 핵심 경쟁력원천은 '과학적인 전문성'과 '고객지향적 조사컨설팅'임을 발견하였다. 나아가 인적자원의 개발·육성을 통하여 두 핵심 경쟁력원천을 확보하고 강화하고 있었다. 이와 같은 핵심 경쟁력원천의 확보 및 강화를 위한 TNS Korea의 경쟁전략은 마케팅조사 업계를 넘어 다른 산업의 기업들에게도 큰 전략적 시사점을 준다.

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Counting What Will Count: How to Empirically Select Leading Performance Indicator

  • Pauwels, Koen;Joshi, Amit
    • 아태비즈니스연구
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    • 제2권2호
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    • pp.1-35
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    • 2011
  • Facing information overload in today's complex environments, managers look to a concise set of marketing metrics to provide direction for marketing decision making. While there have been several papers dealing with the theoretical aspects of dashboard creation, no research creates and tests a dashboard using scientific techniques. This study develops and demonstrates an empirical approach to dashboard metric selection. In a fast moving consumer goods category, this research selects leading indicators for national-brand and store-brand sales and revenue premium performance from 99 brand-specific and relative-to-competition variables including price, brand equity, usage occasions, and multiple measures of awareness, trial/usage, purchase intent, and liking/satisfaction. Plotting impact size and wear-in time reveals that different kinds of variables predict sales at distinct lead times, which implies that managerial action may be taken to turn the metrics around before performance itself declines.

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마케팅과 풍수지리에 관한 고찰 (A study on the Marketing and Feng-Shui)

  • 황화철
    • 유통과학연구
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    • 제4권1호
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    • pp.161-173
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    • 2006
  • 일반적으로 풍수라고 하면 대부분의 사람들이 묏자리를 잡는 기술쯤으로 그것도 부모 산소를 잘 쓰면 후손이 잘 될 것이라는 철저히 이기적인 측면의 사고방식에서 비롯된 편협된 시각이 주를 이루어, 이러한 왜곡된 풍수가 신앙이상의 차원에서 신봉되어 왔다. 그러나 최근에 이르러 건축학과 조경학 그리고 인테리어 등의 분야에서 풍수이론이 활용되면서 이에 대한 연구가 활발히 진행되고 있다. 점포의 입지를 결정하기 위해서는 입점 예정지를 분석해야 한다. 보통 상권분석을 실시하여 시장잠재력의 크기만을 측정하게 된다. 그러나 이러한 시장잠재력의 크기만으로는 점포위치에 대한 충분한 해답을 줄 수 없다는 것이 논자의 주장이며 상권분석을 통한 시장잠재력의 크기와 병행하여 동양 사상인 풍수지리의 이론을 결합하여 좋은 기(에너지)를 받을 수 있는 점포위치가 선정 되어야 한다는 것이다. 본 논문은 이러한 시도의 출발점이다. 향후 보다 과학적이고 체계적이며 통계적으로 유의한 실증적 분석의 연구가 진행 되어야 할 것이다.

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노년여성의 브래지어 구매의사결정 관련행동에 관한 연구 (A Study on the Behavior Related to Brassieres Purchasing Decision Making of Elderly Women)

  • 박은미
    • 대한가정학회지
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    • 제35권2호
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    • pp.65-79
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    • 1997
  • This research is intended for 418 elderly women who reside in Seoul and the National Capital region. the survey and analysis are on the practical behavior related to purchasing decision making of brassieres for elderly women. The purpose of the survey and analysis is to induce contented and rational purchase activity for elderly women; also, to supply the fundamental sources which can support accomplishing scientific and systematic marketing activity to foundation manufacturing business. The main results of this study are as follows; 1. The elderly women tend to decide on purchase of the brassiere subjectively alone than rely on the informants and to listen to sales women's advice more. The younger, more educated and higher income of family, the elderly women tend more to depend on their own subjective sense than others' recommendations and rely on such mass media as TV and magazines for information source. 2) The elderly women tend to purchase their brassieres personally. In particular, the younger, more educated and higher income they tend more to choose their brassieres alone rather than with others. 3) The companions for elderly women's purchase were their daughter, daughter-in-law and friends. The younger, more educated and higher income, they tend more to accompany friends. The older, less educated and lower income, they tend more to be accompanied by their daughter or daughter-in-lay. 4) The elderly women are aware of the trademarks for brassieres. Although most of them know about their brassiere size, the majority of them tend to purchase their brassieres without trying on them. the older, less educated and lower income, they are less aware of trademarks and their brassiere size, and thus are less influential in their purchasing decision making. 5) The places of purchasing on which elderly women rely most for their brassiere are department stores, agent and markets. Other places are private haberdashery's, discount and pension shop. The department stores are most used by the less younger, more educated and higher income, while the markets are most often visited by those older, less educated and lower income, while the markets are most often visited by those older, less educated and lower income. The agent are favored by the medium class old people between two extremes.

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적응형(適應形) 회계(會計)시스템에 의한 마아케팅 부문(部門)의 예산관리(豫算管理) 모형(模型) (A Bugetary Management Pattern Marketing Based on The Adaptive Accounting Control System)

  • 박대규
    • 산학경영연구
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    • 제2권
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    • pp.171-204
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    • 1989
  • The adaptive accounting control system can be regarded as an realistic control system which can adapt itself to uncertain enviromental changes. It has characters that can measure the extend to which we attain our goals and give intelligence, which is essential to planning for the future and for decision making. The budget should present the aim of the compilation of the budget and synthesize the limit through the systematic plan about the utilization of resources, because is a financial plan that is used as estimate of future management operations and as a control of it. If we would like to make good use of this business budget as a tool for planning, we should try to opimize all over the business by relating business operation as far as the effective use of the economic resources in business and the supplying of it are concerned and financial budgets to the responsibility unit center. As this paper is about the budgetary management pattern of marketing based on the adaptive accounting control system, I shall begin with a description of the feature and role of responsible accounting system in management accounting. I shall also deal with the Ex ante accounting system and the Ex post optimum accounting system which are essential to the control stage of business budgeting. And finally, accounting to the control process of adaptive accounting system that fit in with the reality, I shall design a budgetary management pattern of marking section. I wish this paper would be helpful to the activity of budgetary management. A budget is an important step of diverging point. Consequently, when we set up a budgetary pattern based on the adaptive accounting system as far as the control accounting is concerned. I believe that the step of responsible accounting will be a more elaborate and scientific step of management.

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패션 비주얼머천다이징의 뇌 과학적 접근 -fNIRS를 이용한 패션매장의 긍정적/부정적 VM에 대한 뇌 활성 비교- (Neuro-scientific Approach to Fashion Visual Merchandising -Comparison of Brain Activation to Positive/Negative VM in Fashion Store Using fNIRS-)

  • 김형숙;이진화
    • 한국의류학회지
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    • 제41권2호
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    • pp.254-265
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    • 2017
  • This study examines the possibility of a neuro-scientific approach to fashion Visual Merchandising (VM), by researching the brain activation of customers about fashion stores in terms of VM. Study subjects were in 20's-30's residing in Busan and ten ordinary person or fashion industry related individuals, it measures the change of cerebral blood flow on positive/negative photo stimulus in terms of VM using a functional Near Infrared Spectroscopy (fNIRS) device, and then compared the brain activation to the difference of the fashion store VM. Photo stimuli utilized in the experiment were selected through a preliminary study in advance. The results of this study are as follows. First, the brain activation was found in all 16 channels of stimulus ranges of fashion store VM regardless of positive/negative stimulus. This means that the VM of fashion store causes changes to the cerebral blood flow of consumers, which implies that consumer behavior can be affected by store VM. It also shows that the brain is more active in negative VM stimulus than positive VM despite slight differences in the subjects. In terms of VM, this suggests that the negative factors of fashion stores have a greater effect on the brains of consumers compared to the positive factors. Second, the reaction of the brain channel is different according to the positive/negative VM stimulus of the fashion store by product group and confirms that positive/negative VM stimulus can be distinguished by brain-reaction for the three product groups except for the underwear group among four product groups (men's wear store, women's wear store, underwear store, and sportswear store). The results indicate that more objective scientific measure and decision-making are possible through neuro-science in the strategic execution of VM. This study verified the possibility for a neuro-scientific approach to fashion VM; therefore, there are expectations for the various activation of interdisciplinary research and subsequent development of VM that utilize neuroscience in fashion marketing.

자동차전문서적 구매의사 결정과정에 관한 탐색적 연구 (An Exploratory Study on the Buying Decision-making Process of Automobile Books)

  • 김길현;하규수
    • 벤처창업연구
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    • 제6권3호
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    • pp.1-18
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    • 2011
  • 본 과학기술 출판 산업은 전반적으로 판매 감소 추세를 보이는 것이 2000년대부터 확연히 하향 곡선을 긋고 있다. 원인은 순수과학이든 기술과학이든 간에 이공계 기피현상, 매스 미디어 발달, 인터넷 접속 빈도수가 잦아짐에 따라 활자 인쇄문화는 쇠퇴일로에 있다. 그럼에도 불구하고 본 연구자는 과학기술 도서 중 자동차분야만큼은 필생의 목적사업으로서 이 연구를 하게 된 근원적 발상에서 출발하였다. 이를 위해 마케팅만이 기업의 생사여탈을 쥐고 있는 만큼 최종 소비자인 자동차 현장인들과 관련 학생 집단에서 전문서적 구매의사 결정시에 미치는 요인들은 무엇일까를 논제로 잡았다. 이것들은 전문출판사의 사활에 커다란 영향을 미칠 것으로 사료되기 때문이다. 본 연구는 이론적 측면에서 본 과학기술도서, 한국과 일본의 과학기술출판 현황 그리고 실제 전문도서 구매자들의 심리와 행동결과를 5단계 리커트 척도법으로 분석하였다. 연구 결과 자동차를 전공하게 된 동기와 비전에서는 '평소에 차를 좋아했기 때문'이며 이 분야가 앞으로 '비전' 있다고 나타났다. 문제인식단계에서는 '반드시 필요할 때'이고 정보탐색단계로는 '광고, 친구, 교수, 인터넷 등'에서 정보를 얻는다는 것이다. 대안평가단계에서도 '발행일자와 제목'을 중시 여기고 구매결정단계로는 '즉시 구매한다' 는 것이다. 또한 개인의 특성인 연령과 근무 경력에 따라 정보탐색이나 대안평가 그리고 구매 후 평가과정 등은 나이가 많을수록 신중한 선택을 한다고 나타났다.

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