• Title/Summary/Keyword: satisfaction surveys

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Variation of Spatial Cognition According to Visual Perception and Psychological Responses for Lighting Environments in Rest Space (휴게실 공간의 조명환경에 대한 시각적 감지 및 심리적 반응에 따른 공간 인지도 변화)

  • Kim, Jae-Sang;Lee, Ji-Hyun;Kim, Soo-Young
    • Korean Journal of Air-Conditioning and Refrigeration Engineering
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    • v.24 no.5
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    • pp.443-453
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    • 2012
  • This study examines visual perception and spatial satisfaction according to lighting conditions. Field measurements and surveys were performed in three rest space of university buildings where various lighting conditions were employed. Results indicate that overall impression of space improved when low color temperature, such as 3,000 K governed overall lighting environment and accent lighting was used for wall surfaces. Lighting conditions that kept uniform illuminance levels using area light sources containing fluorescent lamps with 6,500 K failed to keep favorable spatial satisfaction for space. High color temperature was not recommended for lighting in rest space. Asymmetrical illuminance levels formed by low color temperature such as 3000 K is recommended to keep positive mood and improve spatial satisfaction in rest space. Overall impression of the space was influenced by visual comfort, color temperature, spatial satisfaction and brightness. Spatial satisfaction for space was effectively impacted by psychological comfort, color temperature and overall impression for lighting conditions. Psychological comfort in space was influenced by color temperature, spatial satisfaction and visual annoyance from reflected light.

The Effects of Mentoring Functions and Job Satisfaction on Turnover Intention according to Nurses' Mentoring Phases (간호사의 멘토링 단계에 따른 멘토링 기능, 직무만족이 이직의도에 미치는 영향)

  • Kim, So Young;Kim, Chul-Gyu
    • Korean Journal of Occupational Health Nursing
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    • v.27 no.1
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    • pp.1-12
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    • 2018
  • Purpose: The purpose of this study was to determine the effect of nurses' mentoring functions and job satisfaction on their turnover intention on the basis of Kram's mentoring phases. Methods: The participants were 286 nurses who were working at tertiary or general hospitals. Data were collected through surveys conducted between February 1 and 27, 2017, analyzed using independent t-test, one-way ANOVA, Pearson's correlation coefficient, and hierarchical multiple regression with the IBM SPSS 21.0 program. Results: The mean mentoring functions score was 3.64 out of 5 points. Job satisfaction had statistically significant positive correlation with mentoring function (p<.05), while turnover intention showed statistically significant negative correlation with job satisfaction (p<.001). Job satisfaction was the only statistically significant variable affecting turnover intention in all three phases p<.001). Conclusion: Nursing organizations may reduce nurses' turnover intention by increasing job satisfaction, which can be improved by developing and applying a differentiated mentoring program according to the nurses' mentoring phases.

Factors influencing Turnover Intention and job satisfaction of dental technician in Daegu, Gyeongbuk Region (치과기공사의 직무만족과 이직의도에 영향을 미치는 요인 - 대구, 경북 지역을 중심으로 -)

  • Kim, Jeong-Sook;Lee, Jong-Do;Park, Kwang-Sig
    • Journal of Technologic Dentistry
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    • v.33 no.4
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    • pp.529-538
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    • 2011
  • Purpose: The purpose of this study was to investigate the factors affecting turnover and job satisfaction, to reduce turnover rate of dental technician. Methods: Subjects included dental technicians in the metropolitan areas of the cities of Daegu and Gyeong-buk. Surveys were filled out by consenting dental technicians. Statistical analysis was done using the Statistical Package for Social Sciences version 18.0 for Windows. We determined frequencies and percentage, calculating means, and standard deviations, and determining statistical significance using t-tests, analysis of variance. Results: Job satisfaction showed differences in General characteristics associated with gender, age, monthly salaray, education. Turnover intention showed differences in General characteristics associated with age, monthly salaray. Job satisfaction showed differences in dental laboratory characteristics associated with Career, Working time. Turnover intention showed differences in dental laboratory characteristics associated with working time. Conclusion: In order to reduce turnover rate of dental technician, Job satisfaction of dental technicians have to find ways to improve. The comprehensive and reliable research which measures job satisfaction of dental technician is necessary.

A Study on the Residential Satisfaction Analysis for Street Space Design in Detached House Area (도시단독주택지 가로공간 계획을 위한 거주자 만족도 분석 연구)

  • Kim, Joo-Hyun;Moon, Ji-Won
    • Journal of the Korean housing association
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    • v.21 no.4
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    • pp.129-137
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    • 2010
  • This study surveys the degree of residents' satisfaction on the current street space to suggest alternatives for the improvement of the street space design in detached house areas. In the results of the survey, we find the following. First, in the result of analysis on age, residential term, having children or not, income level, and type of house ownership, residents are homogeneous in social and economic characteristics. There are similarity in geographical, locational conditions, neighboring facilities, deterioration of residential house, and the time of residential formation among residential areas. Second, satisfactory determinants of residents on street space according to street types, are maintenance, protection of privacy, and parking space. Third, satisfactory determinants of residents on street hierarchy is the inner circulation road while unsatisfactory one is the inner roads. Fourth, age, residential term and type of house ownership are significant factors influencing residents' satisfaction. Factors influencing satisfaction on street space are also affecting total satisfaction and factors associated with street environment are perceived more important ones than factors associated with street activities. Thus we find the degrees of satisfaction for residents on street type and street hierarchy are different despite that general characteristics of residents are similar. We also find residents consider street noise and maintenance as critical factor among physical factors of street space.

Impact of Psychological Capital on Job Performance and Job Satisfaction: A Case Study in Vietnam

  • NGO, Trung Thanh
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.5
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    • pp.495-503
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    • 2021
  • Business leaders have made great efforts to increase their organizations' competitive capability, and raising employees' job performance is considered as one of the essential solutions. Thus, it is vital to properly identify factors that affect the job performance since this will be the basis for managers to propose recommendations to increase employees' job performance. The study seeks to investigate the relationships between psychological capital, job satisfaction, and job performance of employees in Vietnam, a developing country in South-East Asia. In this study, psychological capital is considered as a high-order construct. The mixed research method is used in this study. Qualitative research method is used to form the official survey questionnaire. Quantitative research method is used for investigating the relationships between concepts. Research data are collected from 848 interviewees via both face-to-face and email surveys. The findings show that psychological capital has positive relationships with job satisfaction and job performance. Job satisfaction also has a positive impact on job performance. In particular, job satisfaction shows the mediating role in the impact of employees' psychological capital on their job performance. Based on the results, the study also provides recommendations related to psychological capital and job satisfaction assisting managers to increase employees' job performance.

Structural Relationship among Object Relations, PAD Factors, and Satisfaction of Instagram Users (인스타그램 이용자의 대상관계 요인과 감정반응 요인, 만족도의 구조적 관계 연구)

  • Park, Jong Soon;Kim, Su Kyeom
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.18 no.3
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    • pp.55-73
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    • 2022
  • This study aims to identify the object relations and PAD factors of Instagram users, apply the object relations to the emotional response (PAD) factors, and empirically study the structural relationship between these factors and satisfaction. To this end, we proposed a research model to which the four factors of object relations theory and the three factors of emotional response (PAD) theory that emphasize the emotions of users are applied. Surveys were conducted on the college students in Seoul and Suwon who had used Instagram. As a result of this study, the following conclusions can be drawn: Non-alienation has a significant influence on pleasure, arousal, and domination. Secure attachment does not have a significant influence on pleasure and arousal, while it does have on domination. Social ability does not have a significant influence on pleasure, arousal, and domination. Egocentrism has a significant influence on arousal, but not on pleasure and domination. Pleasure has a significant influence on arousal and satisfaction. Arousal has a significant influence on domination and satisfaction. Domination has a significant influence on satisfaction. In conclusion, when emotions are shared among the users of Instagram, not alienated, it affects their satisfaction.

A comparative study on interpersonal relationship, self-efficacy, and department satisfaction of students majoring in nursing: focus on a four-year technical college and university (간호대학생의 대인관계, 자기효능감, 학과만족도 비교 -수업연한 4년제 전문대학 간호과와 4년제 간호학과 중심으로-)

  • Kwak, Hye-Weon;Hwang, Sung-Woo
    • Journal of Digital Convergence
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    • v.15 no.2
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    • pp.239-249
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    • 2017
  • The study aim was to identify the interpersonal relationships, self-efficacy, and department satisfaction of nursing students in a four-year technical college in order to analyze the factors influencing department satisfaction and to compare the results to university students majoring in nursing. Participants were asked to complete self-report surveys between September 7, 2015 and November 30, 2015. A total of 372 surveys were analyzed using SPSS 19.0 (t-test, ANOVA, Pearson correlation coefficient, Stepwise multiple regression). The harmony of interpersonal relationships, nursing major satisfaction, and academic achievements were significant factors affecting department satisfaction for nursing students in four-year technical colleges. For nursing students in four-year universities, interpersonal relationships, nursing major satisfaction, and the motive behind applying for a nursing major were critical factors affecting department satisfaction. These results indicate that the ability to create harmonious interpersonal relationships must be increased in order to improve department satisfaction for nursing students.

The Study of the Effect of Shopping Value on Customer Satisfaction, and Actual Purchase Behavior (쇼핑가치가 고객만족과 구매행동에 미치는 영향에 관한 연구 - 백화점 쇼핑행동을 중심으로 -)

  • Ahn, Kwangho;Lim, Byunghoon;Jung, Suntae
    • Asia Marketing Journal
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    • v.10 no.2
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    • pp.99-123
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    • 2008
  • Consumer satisfaction/dissatisfaction is key determinant of brand loyalty and store patronage behavior. But the results of many customer satisfaction surveys implemented by department stores show that consumer satisfactions do not predict the actual patronage behaviors well. The main reason of these surprising results would be that the consumer satisfaction indexes do not include some important determinants of consumer satisfaction. Many customer satisfaction surveys mainly focus on the evaluation of functional benefits including product assortments, merchandise prices and locational convenience. Recent studies indicate that emotional/hedonic benefits strongly influence the consumer satisfaction, intention to repurchase and intention to revisit. Our study suggests that both functional values and hedonic values should be included in developing the index of consumer satisfactions. The purpose of our study is to investigate the relationship between shopping value and consumer satisfaction, and actual patronage behavior. Shopping values is defined as the difference between total benefits and total shopping costs. Total benefits include the dimensions of product quality, service quality, and hedonic benefits. Total costs are classified as the monetary costs and non-monetary cost. The conceptual framework developed for this empirical study is as follows.

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The Relationships among Satisfaction with Food-Related Life, Depression, Isolation, Social Support, and Overall Satisfaction of Life in Elderly South Koreans (재가 노인의 삶에서의 음식 만족도와 우울, 고독감, 사회적지지, 생활만족도와의 관계)

  • Seo, Sunhee;Cho, Misook;Kim, Yuri;Ahn, Jiyoon
    • Journal of the Korean Dietetic Association
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    • v.19 no.2
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    • pp.159-172
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    • 2013
  • Food is an essential component of good health and a high quality of life. This is especially true for the elderly, where health and quality of life can vary due to eating issues. This study attempts to measure the satisfaction with food-related life in the elderly of South Korea, while examining differences in social support, depression, isolation, and life satisfaction based on the level of satisfaction with food-related life. Data collection was conducted using one-on-one surveys from December 2011 to January 2012. A total of 390 elderly (aged 65 and over) who live in Korea participated in this study. The results showed that the satisfaction with food-related life was high (3.52 out of 5). The elderly who had company during a meal or a meal preparer showed a higher satisfaction with their food-related life. Social support was high (5.32 out of 7) and the feelings of isolation were low (3.85 out of 5). The average satisfaction with life was 4.42 out of 7, indicating a fair satisfaction with life, while the average depression score was relatively low (8.77 out of 26). In general, the elderly with a higher satisfaction with food-related life had a higher social support and overall satisfaction with their life. On the other hand, the elderly with a lower satisfaction with food-related life generally reported higher levels of depression and isolation. A positive correlation was observed between satisfaction with food-related life, social support, and satisfaction of life, while a negative correlation was found between satisfaction with food-related life, isolation, and depression. The results of this study indicate that managing the satisfaction with food-related life is an important component of mental health in the elderly.

A study of medical service quality improvement in a medical institution (의료기관(醫療器管)의 의료(醫療)서비스 질(質) 개선(改善)에 관한 연구(硏究) - 환자만족도(患者滿足度)(Patient Satisfaction)를 중심으로 -)

  • Jeon, Byoung-Uk;Hong, Seong-Cheon;Ryu, Byoung-Wan
    • Journal of the Korean Institute of Oriental Medical Informatics
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    • v.15 no.1
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    • pp.67-76
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    • 2009
  • Quality management is a recent phenomenon. Advanced civilizations that supported the arts and crafts allowed clients to choose goods meeting higher quality standards than normal goods. There are many methods for quality improvement. Health care, refers to the treatment and management of illness, and the preservation of health through services offered by the medical, dental, complementary and alternative medicine, pharmaceutical, clinical laboratory sciences (in vitro diagnostics), nursing, and allied health professions. Health care embraces all the goods and services designed to promote health, including "preventive, curative and palliative interventions, whether directed to individuals or to populations. The overall impact of managed care remains widely debated. Proponents argue that it has increased efficiency, improved overall standards, and led to a better understanding of the relationship between costs and quality. Practices can solicit feedback from patients in a variety of ways: phone surveys, written surveys, focus groups or personal interviews. What do I do with the results? While you don't have to act on every suggestion that your patients give you, you should take action on the key items that are causing dissatisfaction.

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