• Title/Summary/Keyword: sales team

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The Effects of LMX and Feeling Trusted on Job Performance and Workplace Ostracism Among Salespeople

  • Xue, Yang;Moon, Jaeseung
    • Journal of Distribution Science
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    • v.17 no.4
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    • pp.41-50
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    • 2019
  • Purpose - The purpose of this study is to examine the impact of leader-member exchange (LMX) on employees' behaviors as well as to test the mediating roles of feeling trusted in the relationships. Research design, data, and methodology - Survey data were collected and analyzed from 285 sales people who work for various organizations in eastern China. The corresponding research models were verified using SPSS 22 and Amos 22. Results - The empirical results show that LMX plays a positive role in job performance and is positively related with subordinate's feelings of trust. However, the study was shown to have negative correlations between LMX and workplace ostracism. Feeling trusted by superiors mediated the relationship between LMX and job performance, resulting in employees being more motivated to do better, creating a positive synergetic effect. However, this relationship did not show to have significant mediating effects on the relationship between LMX and workplace ostracism. Conclusions - This study further enriches the relevant theory of LMX and has significance for management practices such as distribution sectors, guiding leaders to create a suitable team atmosphere. Leaders need to pay attention to build a high quality LMX with employees based on the empirical results of this study.

Design of RCGA-based PID controller for two-input two-output system

  • Lee, Yun-Hyung;Kwon, Seok-Kyung;So, Myung-Ok
    • Journal of Advanced Marine Engineering and Technology
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    • v.39 no.10
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    • pp.1031-1036
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    • 2015
  • Proportional-integral-derivative (PID) controllers are widely used in industrial sites. Most tuning methods for PID controllers use an empirical and experimental approach; thus, the experience and intuition of a designer greatly affect the tuning of the controller. The representative methods include the closed-loop tuning method of Ziegler-Nichols (Z-N), the C-C tuning method, and the Internal Model Control tuning method. There has been considerable research on the tuning of PID controllers for single-input single-output systems but very little for multi-input multi-output systems. It is more difficult to design PID controllers for multi-input multi-output systems than for single-input single-output systems because there are interactive control loops that affect each other. This paper presents a tuning method for the PID controller for a two-input two-output system. The proposed method uses a real-coded genetic algorithm (RCGA) as an optimization tool, which optimizes the PID controller parameters for minimizing the given objective function. Three types of objective functions are selected for the RCGA, and each PID controller parameter is determined accordingly. The performance of the proposed method is compared with that of the Z-N method, and the validity of the proposed method is examined.

A Case Study on the e-SCM Web-service Design for Auto-parts Industry of a Commercial Vehicle (상용차 부품 조달 기업을 위한 e-SCM 웹서비스 설계 및 구현 사례 연구)

  • Oh, Myung-Hyun;Yang, Jae-Kyung
    • Journal of the Korea Safety Management & Science
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    • v.14 no.1
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    • pp.129-136
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    • 2012
  • This study proposes a collaboration system framework on the web service in a supply chain to implement an efficient virtual supply chain and improve an ability to fulfill received orders over a supply chain. The system based on the framework proposed in this paper plays an important role for automatic order negotiation and placing/receiving an order noticed in web service by the main system. Furthermore, it can evaluate the fulfillment of received orders over a supply chain by using the transaction results from hierarchically related vendors and establish efficient manufacturing plans. In a word, this system is the automated system for creating manufacturing plans, placing and receiving orders. A little more important main function of this system is that it has a dynamic evaluation capability about fulfillment with received orders over a supply chain, and improves the evaluation method of fulfillment ability with received orders with related to direct dealing vendors, which is a main problem in existing system. As a result, this system is able to reduce the work load of the sales and purchasing materials, production control division, to manage accurate inventory promptly, to maintain the optimal inventory level by analyzing the information of fulfillment ability with received orders, and to enhance the level of service for customers.

A Study on Drug Traceability in Pharmaceutical Supply Chain (제약 공급망에서 의약품 유통 이력추적에 관한 연구)

  • Choi, Yong-Jung;Jung, Sang-Yun
    • Journal of the Korea Society of Computer and Information
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    • v.20 no.2
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    • pp.197-208
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    • 2015
  • Pharmaceutical companies over the world are exposed to risks of lessened sales and negative impact on corporate image due to circulation of counterfeit drugs, which eventually threatens safety of patients. thus, in order to eradicate distribution of counterfeit drugs, many countries are taking initiatives to legalize and set serialization through e-Pedigree, which is based on RFID technology or barcode system to track and trace distribution of drugs from point of manufacturing to usage. therefore, this study contemplates domestic and international management system of medical drugs and suggests application methods of e-Pedigree based on RFID technology that promotes safety of patients and distribution of drugs.

Impact of Marketer Capabilities and Marketer Persistence on Marketer Performance and Distribution of Agricultural Product Equipment: Evidence from East Java, Indonesia

  • Herry KRISTANTO;Margono SETIAWAN;Sunaryo;Dodi Wirawan IRAWANTO
    • Journal of Distribution Science
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    • v.21 no.9
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    • pp.35-42
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    • 2023
  • Purpose: The research aims at examining the impact of marketer capabilities and persistence on marketer performance and distribution of agricultural product facilities. Research design, data, and methodology: The research employs quantitative methods using a cross-sectional design survey by analyzing the marketer of agricultural production facilities. Sampling was done using the purposive sampling technique and data were taken from 235 respondents. The data were then processed using SEM-PLS. Results: The findings reveal that both marketer capabilities and marketer persistence significantly impact the performance of agricultural product facility marketers. Notably, marketer persistence exerts a more dominant influence on marketer performance than marketer capabilities. Effective communication and coordination between the sales team and the distribution center emerge as crucial factors determining the success of distributing agricultural equipment to reach farmers' land at the optimal time. Conclusions: The findings offer valuable managerial insights for agricultural product facility companies seeking to enhance marketer performance. To achieve this, companies should focus on increasing marketer persistence, with an emphasis on nurture-focused persistence rather than closure-focused persistence. Additionally, improving marketer capabilities is crucial, starting with relationship development, followed by trust building, customer retention, responsiveness, and acquisition. These strategies can collectively contribute to boosting marketer performance within the organization.

Gifticon, an Innovative New Service Standing at Crossroads

  • Kim, Sang-Hoon;Kim, Heejin
    • Asia Marketing Journal
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    • v.14 no.2
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    • pp.1-22
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    • 2012
  • Gifticon is an innovative new service of SK Marketing & Company. Launched in the end of 2006 for the first time in the world, the mobile gift certificate is in the form of a SMS message that bears a bar code to exchange with real products sent to the intended recipient through internet portal, messenger or/and mobile phones. The service started by connecting individuals (B2C business) and was expanded to the new marketing tools of companies (B2B business). While the business took off with soft progress in the initial year of launch, Gifticon business finally gained its momentum in the growth of sales in its second and third year. Yet, the data showed that the growth of user-base was getting stagnant that the number of users remained flat for the past few months. Moreover, competition from latecomers such as Giftishow from KTF and Heartcon from LG Telecom gets fierce. Particularly in B2B sector where Gifticon has made minimal profit, competitors started aggressive promotional activities, taking away shares from Gifticon. Under these circumstances, team is facing tough strategic decisions for its long-term growth; How can they further grow the business? Should they go after more massive targets for broader user-base? Should they pursue B2B business more aggressively? This case study asks students to come up with solutions for these questions by understanding concepts, theories and models for diffusion of innovations and strategies to overcome a chasm.

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A Smart Security Equipment and An application for Sexual Offense Prevent GPS device (스마트 보안장비와 성범죄 예방 GPS 애플리케이션)

  • Kim, Dong-Je;Jo, Sung-Gu
    • Korean Security Journal
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    • no.33
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    • pp.27-49
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    • 2012
  • "Do not ask crimes", such as "child sexual abuse" and according to the known through media reports, the people's fear and worry increasingly severe become and the damage increasing day by day and is Still unable to find effective countermeasures that national security policy is a reality. In this study, the result was the development of new security equipment for the purpose of the research team to the solution of the problem of domestic policing these sexual offenses prevention of GPS applications and existing smartphone to suit the era of 20 million development in the online and offline sales and is proposed to complement the problems of the samdanbong multifunction smart samdanbong. First, the function will be applied according to the trend due to the increase of heinous crime, both online and offline sales surge in self-defense products that are being sold on the market, finding problems samdanbong of smart multifunctional smart samdanbong the actual crime and the corresponding effective products were planning to have a secure management system, through a legal review on the current law. Second, sexual offenses, such as Internet use, travel, residential location, and management of sexual offenses Felon Felon's daily life strictly sexual offenses prevention of GPS applications to the characteristics of the sexual offenses scrutinized nearly enough to the frequency of recurrence of 50% is high, look at the case of foreign proposed the streets of sex offenders and the development of applications that can be checked in real-time by considering the basic characteristics to manage.

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Foundation of Management Innovation and a Success Model of Micro Enterprise by Increasing Entrepreneurship and Organization Relationship Analysis

  • Suh, Geun-Ha;Hong, Yong-Woong;Jin, Soon-Ae;Jo, Geum-Je
    • Journal of Distribution Science
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    • v.10 no.3
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    • pp.31-42
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    • 2012
  • After the rapidly changing business management environment and financial crisis, high prices and domestic recession in Korea posed threats to the business survival of small and medium enterprises (SMEs). This paper looks at the potential of micro business owners for sustainable development: those who have a spirit of entrepreneurship and the potential to be a hidden champion. Our study of micro business values uses structure equation modeling by LISREL. We have done so in order to understand the foundation of management innovation and success model of micro enterprise by increasing the entrepreneurship and management performance relationship analysis. A micro-enterprise is a type of small business, found only in Korea, often registered as having ten or fewer employees. We examine the successful type of hidden champions and the influence of entrepreneurship on start-ups in business. As compared to past research on the SME entrepreneurship, this study segments small businesses even further. Small business entrepreneurship was classified into three forms that are most appropriate for the Korean situation today: innovation, risk-taking, and pro-activeness. This research is meaningful as it is Korea's first empirical analysis on four business types: wholesale and retail sales, food and lodging business, service business, and manufacturing business. Thus far, research on small business entrepreneurship was carried out using small-scale investigative analysis. However, this research attempted to develop a model that can explain a cause-effect relation of the motivational level when it comes to the difference of entrepreneurship by each business type and small business start-up success factors. Various conceptual and operational definitions could be developed in a diverse and precise manner. Independent variables that are related to the success of small businesses can be developed additionally to examine the success factors related to the systematization in detailed manner. The research showed that the innovation, risk-taking and pro-activeness of the manifested difference in the degree of perception depending on the type of small businesses. Among the four business types, the ones that manifested the highest successful start-up rates were food, service, wholesale and retail sales and manufacturing. Results after conducting the regression analysis are shown on, which proves that the small business entrepreneurship exerts direct effect on the financial management performance of small businesses. In other words, small business entrepreneurship exerts a positive effect on the small business financial success and management performance. The R2 value is 0.61. It is possible to know that the perception of systematization and variables on attitude explains the 61% of the success for small self-employed businesses management performance. We define start-up key factors that are helpful to achieve internal growth of firms by finding business survival strategies. The results also focus on Korean government policy for micro enterprise and small business support.

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Quality Efficiency Evaluation of small and medium defense suppliers by utilizing DEA - Focusing on Aeronautical Field - (DEA를 활용한 방위산업 중소협력업체 품질효율성 분석 -항공분야를 중심으로-)

  • Choi, Jae-Ho;Park, Sung-Jae;Choi, Hyoung-Jun;Ji, Sang-Yong
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.21 no.5
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    • pp.60-68
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    • 2020
  • Owing to the complexity and modernization of weapon systems, the role of the defense industry in producing military companies has become increasingly important. In the past defense industries, price competitiveness is a key factor in product choice. On the other hand, product quality is becoming increasingly important compared to price competitiveness. In particular, improving the quality efficiency of small and medium defense suppliers is a necessary part of realizing completed weapon systems, and measures are required to evaluate the quality efficiency of small and medium defense suppliers objectively. This study measured the efficiency of quality using DEA, which is one of the decision methodologies. To use DEA, the number of employees (QA Team) and the number of improvement requirements (Through the activity of onsite quality-support team in aeronautical system center) were set as the input variables. In addition, the output variables were based on sales and the number of certification acquisitions (QMS). To analyze the quality efficiency of small and medium defense suppliers in the aeronautical field, both CCR and BCC models were analyzed, and the scale efficiency values were derived. Strategic development plans for small and medium defense suppliers can be guided using the research results.

Study on the Category of Safety Models for the Urban Railway (도시철도 안전성 모델의 유형 분석)

  • Seo, Yong-Jun;Kook, Kwang-Ho;Lee, Jeong-Ho
    • Journal of the Korean Society for Railway
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    • v.15 no.4
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    • pp.402-407
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    • 2012
  • Since reports on trip delays or incidents often appear as accident articles on the press, the social criticisms and concerns on the safety of the urban railway are increasing. Therefore, a railway authority sometimes adopts an abstract safety goal like "let's build the urban railway to a masterpiece level" or "let's obtain an aeronautic safety level" to make citizens relieved and to alert involved persons. However with a vague goal, it is almost impossible to make an implementation plan systematic which helps the authority academically verify and validate if the goal is achieved or not. In this paper, the features of the railway safety are described and the safety models for securing the safety of the urban railway are surveyed and categorized. Based on the comparisons among the features and limitations of the models, we identify a more practical model which can be applied to the urban railway more effectively.