• 한국융합학회논문지
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• 제12권7호
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• pp.221-233
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• 2021

본 연구는 대덕연구개발특구 정부출연연구기관 연구자를 대상으로 산연협력에서 혁신성과 결정요인의 결합효과를 분석하는 데 목적이 있다. 기존 문헌검토를 통해 협력에 의한 혁신성과에 영향을 미치는 요인들을 고찰하고, 이들 요인의 조합이 산연협력 혁신성과에 영향을 미치는 결합효과를 분석하기 위한 개념적 연구모형을 설정하였다. 실증분석 위한 자료는 대덕연구개발특구 정부출연연구기관 연구자를 대상으로 수행한 설문조사를 통해 수집되었다. 산연협력 혁신성과 결정요인의 결합효과 분석에는 퍼지집합 질적 비교분석(fsQCA)이 사용되었다. fsQCA 결과에서는 높은 산연협력 동기부여, 높은 산연협력 신뢰, 높은 산연협력 몰입 및 높은 산연협력 만족도의 구성이 연구자의 산연협력 혁신성과를 향상시키는 것으로 나타났다. 또한 높은 산연협력 동기부여, 높은 산연협력 신뢰, 낮은 산연협력 몰입, 낮은 산학협력기업 의존성 및 낮은 산연협력 만족도의 구성이 정부출연연구기관 연구자의 산연협력 혁신성과를 높이는 것으로 나타났다.

• KIEAE Journal
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• 제15권4호
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• pp.91-104
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• 2015

Recently, various researches for the improvement of Han-ok performance carried out. But, most of them are tend to come from the viewpoint of suppliers rather than that of Han-ok habitants. It means that environmental elements which real habitants feel are not reflected in the design of initial Han-ok design. Therefore, it is necessary that many researchers should analyze the degree of dwelling satisfaction derived from real life. Purpose: The purpose of this study is to find the avaliable factors that need to be considered in the process of initial Han-ok design and construction through the analysis on the living performance satisfaction ratio of modern New Han-ok's habitants. Method: To achieve this goal, surveys were carried out in 83 Han-oks which actual habitants were living, located in 14 happy villages Jeonnam province. Following are survey items about residential environmental conditions; kinds of wall material, gap(connection joint between wall and wood columns) reinforcement or not, kinds of window, kinds of facilities around windows, kinds of heating source, heating types(single, multiple), financial burdens, selective heating or not and so on. Result: The results of this study may be used to improve the living performance satisfaction ratio of new Han-ok habitants and as a basis for the specifying the desired thermal comfort environment of dwelling.

• KSII Transactions on Internet and Information Systems (TIIS)
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• 제5권11호
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• pp.2087-2102
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• 2011

The purpose of this study is to develop and present a strategic framework for mobile Internet marketing in the $Web^2$ environment. The $Web^2$ mobile Internet marketing is characterized by services, such as augmented reality and social network services. Considering the changes in the effects and types of advertisements in the mobile Internet, few studies of mobile advertisements have been conducted thus far in the $Web^2$ environment, including the cloud computing environment. Accordingly, this research aims to identify the relationships between importance and satisfaction and to uncover the characteristics of mobile advertisements through smart phones using the IPA (Importance-performance Analysis) methodology in the $Web^2$ environment. To induce the minimum required characteristics of a mobile advertisement in terms of the importance and satisfaction of IPA, Kano's model is applied to this analysis. The study also probes the relationships between the overall satisfaction and factors of each dimension of IPA through a regression analysis. As a result, this study presents four types of $Web^2$ mobile Internet marketing strategies. It was also confirmed that the maintenance reinforcement factors of the IPA dimension affect the degree of overall satisfaction. This study has implications for businesses and researchers preparing $Web^2$ mobile services and marketing.

• 디지털산업정보학회논문지
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• 제7권4호
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• pp.183-198
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• 2011

With the recent development of IT technology, the existing contents have been digitalized through various distribution channels. Accordingly, a lot of studies have been done in order to figure out the distribution and features of digital contents, In these studies, however, categorical characteristics of digital contents were not considered ; most of the previous researchers saw digital contents as only a single item or focused on some contents within particular part such as movie, music, etc. So, this study divides digital contents into movies, music and texts. I was going to study which factors affect Customer Satisfaction in relation with the kind of contents. With SERVQUAL as independent variables, which affect the Customer satisfaction, I used five factors :Design Quality, Information Quality, Security Quality, Communication Quality and Transaction Quality. As for the detailed items, I corrected them with Open-End Question and Pre Survey Research, which are more fit into the features of digital contents. This research conducted Principle Component Analysis, Reliability Test, Correlation Analysis and Regression Analysis. I verified that each factor of Service Qualities has a positive effect on Customer Satisfaction. Moreover, the factors of the effect are different according to the kind of digital contents. This paper was added Exploratory Study to find the best distribute channel. For the study, I search the possible distribute channel in each digital contents and their characteristic.

• 한국조리학회지
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• 제7권3호
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• pp.1-12
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• 2001

Regarding to foodservice industry, menu analysis of foodservice has two significant meanings. One is to elevate a satisfaction to customer's desires, the other is to find a menu which can maximize profits to restaurant operator. In these reasons, Menu organization methods were developed and has been constantly developing by many researchers. Specially, Since computerization has been introduced in the foodservice business, menu organization methods has been made a growth. On the other hand, menu organization methods has not been developed by lack of recognition of foodservice-worker. methods for menu analysis focused on profits and preference out of foodservice operation have a lot of limits. That reason is why factors of internal and external influence are more than other industries. In the future, foodservice industry should improve sales-performance through the menu analysis after due consideration and need to develop methods for menu analysis. In the conclusion, development of foodservice indusrty can be expected if menu development and menu control should be go on through the menu analysis.

• International Journal of Internet, Broadcasting and Communication
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• 제14권4호
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• pp.228-239
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• 2022

Many countries around the world using ICT technologies have various technologies to keep pace with the 4th industrial revolution, and various algorithms and systems have been developed accordingly. Among them, many industries and researchers are investing in unmanned automation systems based on AI. At the time when new technology development and algorithms are developed, decision-making by big data analysis applied to AI systems must be equipped with more sophistication. We apply, Pearson's correlation analysis is applied to six independent variables to find out the job satisfaction that office workers feel according to their job characteristics. First, a correlation coefficient is obtained to find out the degree of correlation for each variable. Second, the presence or absence of correlation for each data is verified through hypothesis testing. Third, after visualization processing using the size of the correlation coefficient, the degree of correlation between data is investigated. Fourth, the degree of correlation between variables will be verified based on the correlation coefficient obtained through the experiment and the results of the hypothesis test

• International Journal of Contents
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• 제6권4호
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• pp.62-68
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• 2010

More and more researchers and practitioners in the field of e-commerce are paying attentions to the retention of online customers. However, only a few researches can be addressed in the context of internet shopping mall repurchase intention. This study aims at investigating and delineating the important characteristic factors which affect consumers' repurchase intentions by conducting an empirical analysis. In order to fulfill this purpose effectively, a comprehensive review of previous studies regarding information system success model was performed in order to render a stronger theoretical foundation for our study. Finally, based on the DeLone and McLean (2003) IS success model, information quality, system quality, service quality, customer satisfaction and repurchase intention were employed as five constructs in the research model and hypotheses on mutual relationships between these constructs were established accordingly. Structural equation modeling was employed to analyze the data collected from 204 internet shopping mall consumers in China. Our theoretical model exhibited a good fit with the observed data. The empirical results showed particularly strong support for the effects of information quality, service quality and user satisfaction. The findings of this research contributed to the extension of repurchase intention study in the context of Internet shopping malls. Our research also offered implications for practitioners in regards to devising internet shopping malls so as to increase consumers' repurchase intention to use these services.

• 대한지역사회영양학회지
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• 제11권3호
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• pp.383-391
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• 2006

The purposes of this study were to examine the impacts of characteristics of bakery cafe customers and service quality on customer perceived value, customer satisfaction, intention to revisit, and intention to recommend, and to provide comprehensive understanding on attitudes and behaviors of bakery cafe customers. The questionnaire was developed through literature review and focus group interviews and was modified after pilot test. The questionnaires for the main survey were distributed to 320 males and females aged 20 and over in Seoul. A total of 275 questionnaires were used for analyses (85.9%) and the statistical analyses were completed using SPSS Win (12.0) for descriptive analyses, regression analyses, and correlation analysis. The main results were as follows. There were significant differences of intention to revisit between groups of different gender, age, and personal expenses. The service quality of product dimension affected all tested variables, and the service quality of services and price dimension had effects on customer perceived value and intention to recommend. Customer satisfaction was a unique variable that is affected by service quality of the interior environments dimension. Overall, researchers and managers of bakery cafes should understand customer attitudes and behaviors, and the results of this study would help to establish marketing strategies that meet target customers' needs.

• 한국의류학회지
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• 제32권5호
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• pp.729-740
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• 2008

The purposes of this study are to identify service quality elements using Kano's theory, and to examine differences in service quality characteristics among apparel store types. Women over 20 years-old from metropolitan areas in South Korea participated in the study and a quota sampling method was used. The questionnaire was composed of three sections; importance of quality, degree of satisfaction, and demographic factors. Data from 525 questionnaires were used for the statistical analysis. The results were as follows: First, four factors of service quality(sales person, variety of goods, policy, and facilities) were identified. According to Kano's quality elements, sales person was categorized into both one-dimensional quality and must-be quality, and variety of goods, policy, and facilities categorized into attractive quality. Second, sales person, in all store types, was included in one-dimension quality elements and sales person and variety of goods, in local store, were included in attractive quality element. Service policy, in chain store and local store, was included in attractive quality element. Findings of this study provide both industry and academic researchers with a guide to increase customer satisfaction in the store service strategies.

• 재활복지
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• 제20권4호
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• pp.1-29
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• 2016

피고용인의 직업만족에 대한 연구는 그들의 직업 적응과 결과를 가늠하는 매우 중요한 연구 주제이다. 본 연구의 목적은 우리나라 시각장애인 안마사들의 직업만족 정도와 그 예측 변인들을 사회인지진로발달이론의 통합직업만족모델을 근거하여 탐구한 것이다. 현재 안마사로 종사하는 221 명의 우리나라 시각장애인 안마사들이 본 연구에 참여 하였다. 다중회귀분석을 통해 얻은 결과는 다음과 같다. 자신들의 직업을 통해 얻어지는 수익이 자신이 원하는 정도와 부합하고, 안마사로서 효율적이라고 생각하며, 긍정적 정서를 경험하고, 습득한 직업 훈련 내용이 현 직업에서 수행하는 실제 내용과 잘 맞아 응답자들의 직업만족도는 높게 나타났다. 그러나 개인적 가치와 직장이 추구하는 가치가 부합하는가와 가족, 친구, 그리고 중요한 사람들로부터 얼마나 많은 사회적 지지를 받는가 하는 요인들은 현재 연구에 참여한 우리나라 시각장애인 안마사들의 직업만족 정도에 기여하지 않는 것으로 나타났다. 또한 위계적 회귀분석을 통해 두 가지 중재효과의 존재를 확인하였다. 즉, 우리나라 시각장애인 안마사들의 긍정적인 정서는 안마사들의 직업에 대한 주관적 부합과 직업만족 간의 관계에서 그리고 사회적 지지는 안마사들의 안마 효율성과 직업만족간의 관계에서 중재효과를 드러내었다. 이러한 연구결과를 근거로 정책입안자와 연구자, 장애인 재활 전문가를 위한 함의를 도출하였다.