• Journal of Service Research and Studies
• /
• v.13 no.3
• /
• pp.147-159
• /
• 2023

This study is a study to develop a model for measurement and processing of experience data, which is emerging as a core value in quality management of medical services. In the theoretical background, a literature study was conducted on the importance of experience in medical service, measurement and processing of experience data, and realization of patient-centeredness. Based on these literature and theoretical background research results, operational definitions were performed for the following four research variables, and statistical tests were conducted. Hypothesis 1 is the effect of measuring experience data from the perspective of three factors on persona modeling, Hypothesis 2 is the effect of persona modeling on service blueprint visualization, Hypothesis 3 is the effect of service blueprint visualization on realization of patient-centeredness, and Hypothesis 4 is persona modeling This is the effect that modeling has on the realization of patient-centeredness. After data-based testing of factor analysis, reliability analysis, and correlation analysis, all four hypotheses were adopted as a result of verification using regression analysis. In conclusion, in an era where it is difficult to recognize the value of having only good medical staff and medical equipment in hospitals, it was possible to grasp the meaning that what kind of medical service experience is continuously obtained is more important to patients than the effectiveness of medical staff and medical equipment. In the era of the service economy, the core of hospital service competitiveness is providing attractive experiences, which is the real strength of hospitals, so the measurement and processing of experience data, which is the subject of this study, will have an important meaning in realizing patient-centeredness and realizing smart hospitals.

• Korean Journal of Culture and Social Issue
• /
• v.20 no.4
• /
• pp.469-491
• /
• 2014

The purpose of this research is to examine the factors influencing on worker's job-satisfaction analyzing the influence of emotional support from fellow workers, resiliency of self-efficacy, stress and job-performance. A total of 456 completed questionnaire, consisted of small business workers 253 (male 89, female 164) and middle school teachers 203 (male 44, female 159). The questionnaire showed relatively high reliability, with Cronbach α ranging from .83 to .91. The results of the path analysis and effect analysis showed very similar pattern in the group of small business workers and middle school teachers. Based on the path analysis, emotional support from fellow workers had a positive influence on the workers resiliency of self-efficacy. Consequently, the enhanced resiliency of self-efficacy increased the job-performance, however decreased the stress, which in turn contributed to increase the job-satisfaction significantly. Based on the effect analysis, resiliency of self-efficacy showed the most big size of positive total effect to worker's job-satisfaction, followed by job-performance and emotional support. On the other hand, stress showed negative effect on job-satisfaction.

• Korean Journal of Culture and Social Issue
• /
• v.21 no.3
• /
• pp.419-455
• /
• 2015

In study I, Domain-Specific Risk Taking Scale(DOSPERT) was translated into Korean and was validated that it had 6 factors structure and showed adequate reliability and validity, using the data had been collected from 438 participants. In study 2, two research problems were examined using the data had been collected from 497 participants who were different from study I. First, the mediation effect of sensation seeking and perceived benefit on the relationship between narcissism and risk-taking were examined. Using path analysis, it found that sensation seeking and perceived benefit mediated the relationship between NPI narcissism and risk-taking fully, and between PNI narcissism and risk-taking partially. Seceond, the moderate effect of contingencies of self-worth(CSW) on the relationship between perceived benefit-risk and risk-taking was examined. Using multi-group analysis, it found that virtue CSW moderated the relationship between perceived benefit-risk and total risk-taking, various CSWs moderated the relationships between perceived benefit-risk and 6 sub domains of risk-taking. These results were compared with previous studies of risk-taking and discussed the relevance of the narcissistic type.

• Journal of the Korean earth science society
• /
• v.44 no.4
• /
• pp.318-330
• /
• 2023

This study aimed to verify the validity of a measurement tool for Vietnamese high school students' systems thinking abilities. Two quantitative assessment tools, the Systems Thinking Measuring Instrument (Lee et al., 2013) and the Systems Thinking Scale (Dolansky et al., 2020), were used to measure students' systems thinking after translation into Vietnamese. As a result, it was revealed that Cronbach-α for each tool (i.e., STMI and STS) was .917 and .950, respectively, indicating high reliability for both. To validate the construct validity of the translated questionnaire, exploratory factor analysis was performed using SPSS 26.0, and confirmatory factor analysis was performed using AMOS 21.0. For concurrent validity, correlation analysis using structural equation modeling was performed to validate the translated questionnaire. Exploratory factor analysis revealed that 10 items from the STMI and 12 items from the STS loaded on the intended factors and appropriate factor loading values were obtained. For confirmatory factor analysis, a structural equation model organized with 10 items from the STMI and 12 items from the STS was used. The result of this showed that the convergent validity values of the model were all appropriate, and the model fit indices were analyzed to be χ²/df of 1.892, CFI of .928, TLI of .919, SRMR of .047, and RMSEA of .063, indicating that the model consisting of the 22 items of the two questionnaires was appropriate. Analysis of the concurrent validity of the two tools indicated a high correlation coefficient (.903) and high correlation (.571-.846) among the subfactors. In conclusion, both the STMI and STS are valid quantitative measures of systems thinking, and it can be inferred that the systems thinking of Vietnamese high-school students can be quantitatively measured using the 22 items identified in our analysis. Using the tool validated in this study with other tools (e.g., qualitative assessment) can help accurately measure Vietnamese high school students' systems thinking abilities. Furthermore, these tools can be used to collect evidence and support effective education in ODA projects and volunteer programs.

• Journal of Navigation and Port Research
• /
• v.47 no.4
• /
• pp.246-255
• /
• 2023

Public conflicts in the port sector can cause additional social costs and delay the supply of port infrastructure, which can negatively affect local industries and national competitiveness. Although the importance of conflict management in the port sector is gradually increasing, there is still no systematic conflict management countermeasure. Therefore, in this study, the limitations of the current conflict management system in the port sector were considered, and a Delphi survey was conducted targeting experts and stakeholders in the port sector and conflict management. In addition, criteria for diagnosing conflicts in the port sector, causes of conflicts, proactive management measures, and ex post solutions were derived. The results of the Delphi survey analysis showed that the biggest causes of conflict were the absence of stakeholder opinion collection, consultation, and communication tools. Preliminary conflict management measures including a public deliberation process to collect local opinions and discuss development directions before deciding on specific issues, and ex post conflict resolution measures including investigation of causes of conflicts and objective personnel management in the process of preparing alternatives (e.g., securing reliability) were determined as the most important factors. In addition, based on the results obtained in this study, conflict management techniques for each phase of the port development project were presented. These findings are expected to be used as a useful reference material to reflect the port sector, which has not been included in the "Public Institution Conflict Management Manual (2016)" of the Office for Government Policy Coordination.

• Journal of Korea Entertainment Industry Association
• /
• v.13 no.7
• /
• pp.295-306
• /
• 2019

The purpose of this study was to Happiness Sharing Kumdo Class Participating Adolescents' achievement goal orientation on ego-resiliency and quality of life and to provide guidance measures for the correct growth of vulnerable participants through the happiness sharing Kumdo class, which will be activated as a sports support program. To achieve the purpose of this research, 236 Adolescent participating in the Happiness Sharing Kumdo Class was selected and surveyed in Seoul, Gyeonggi Province and Incheon. Based on the data collected, the following results were derived by conducting frequency analysis, exploratory factor analysis, reliability analysis, correlation analysis, and multiple regression analysis. First, verification of the effect of achievement goal orientation of Adolescent participating in Happiness Sharing Kumdo Class on ego-resiliency showed that task-orientation has significant influence on diversity, future-orientation, and emotion control, and ego-orientation has significant influence on diversity and emotion control. Second, verification of the effect of achievement goal orientation of Adolescent participating in Happiness Sharing Kumdo Class on quality of life showed that task-orientation has significant influence on quality of physical, psychological, social, environmental and educational quality, and ego-orientation has a significant influence on quality of physical and environmental quality. Third, verification of the effect of ego-resiliency on quality of life by Adolescent participating in Happiness Sharing Kumdo Class showed that diversity has not significant influence all factors of quality of life, but future-orientation has significant influence on quality of psychological and environmental quality, and emotion control has a significant influence on quality of physical, psychological, social and educational quality.

• Journal of Korea Entertainment Industry Association
• /
• v.13 no.1
• /
• pp.99-109
• /
• 2019

The study was conducted to investigate the activities of working people in the sports club. The subject of this study was to take samples of workers who participated in the physical education system using the convenience sampling method. Out of a total of 400 questionnaires, 387 were used for research purposes, except for invalid or error questionnaires. Factor analysis and reliability tests were performed using IBM SPSS statistics Ver 21.0. Frequency analysis was conducted to explore the general characteristics of the study participants. An independent sample t-test ANOVA were conducted to verify differences among groups according to demographic characteristics, and a correlation analysis was conducted to examine the relationship between variables. Regression was performed to verify the effect of variable factors. The results of the study are as follows. First, there was no difference in wellness and job satisfaction according to gender. Second, there was no difference in wellness and job satisfaction according to sport. Third, there was a significant difference intellectual wellness according to age. In particular, 40s and 50s were higher than 60s and over. Fourth, there was a significant difference in social wellness according to activity duration. In particular, 1~2 years were higher than 3 years or more. Finally, If you look at the impact of working people's wellness lifestyle sports club activities on job satisfaction, the professional wellness lifestyle club activities showed significant influence on job satisfaction.

• The Journal of the Convergence on Culture Technology
• /
• v.9 no.1
• /
• pp.183-190
• /
• 2023

This study is a study on the effect of university students' entrepreneurship education service quality on educational satisfaction and entrepreneurship intention. Although various entrepreneurship education is being operated at universities, there is not much research on entrepreneurial intentions. In this study, in order to analyze the factors for increasing the entrepreneurial intention, the effect of the service quality of entrepreneurship education on educational satisfaction and entrepreneurial intention was examined. In order to achieve the purpose of this study, questionnaires were distributed to university students in Daegu and Gyeongbuk, and statistical analysis of 298 questionnaires that were faithfully answered was conducted using SPSS 22. TA is a result of multiple regression analysis on the effect of start-up education service quality on educational satisfaction, tangibility, responsiveness, certainty, and empathy had a significant effect, but reliability did not have a significant effect, and educational satisfaction had a significant effect on entrepreneurship intention. Recently, start-up businesses in Korea have been revitalized, and various programs such as start-up education, start-up support policies, and commercialization support are emerging. Since the quality of educational service for start-up at universities affects the will to start a business, service quality capabilities should be strengthened to increase educational satisfaction.

• Journal of the Korean GEO-environmental Society
• /
• v.24 no.4
• /
• pp.23-29
• /
• 2023

Ground subsidence shows a mechanism in which the upper ground collapses due to the formation of a cavity due to the movement of soil particles in the ground due to the formation of a waterway because of damage to the water supply/sewer pipes. As a result, cavity is created in the ground and the upper ground is collapsing. Therefore, ground subsidence frequently occurs mainly in downtown areas where a large amount of underground facilities are buried. Accordingly, research to predict the risk of ground subsidence is continuously being conducted. This study tried to present a ground subsidence risk prediction model for two districts of ○○ city. After constructing a data set and performing preprocessing, using the property data of underground facilities in the target area (year of service, pipe diameter), density of underground facilities, and ground subsidence history data. By applying the dataset to the machine learning model, it is evaluated the reliability of the selected model and the importance of the influencing factors used in predicting the ground subsidence risk derived from the model is presented.

• Journal of the Korean Geotechnical Society
• /
• v.26 no.3
• /
• pp.35-45
• /
• 2010

The mechanism of load transfer by punching shear in pile-supported embankments is investigated. Based on the geometric configuration of the punching shear observed in sand fills on soft ground, a theoretical analysis is carried out to predict the embankment loads transferred on a cap beam according to punching shear developed in pile-supported embankments. The equation presented by the theoretical analysis was able to consider the effect of various factors affecting the vertical loads transferred on the cap beam. The reliability of the presented theoretical equation is investigated by comparing it with the results of a series of model tests. The model tests were performed on cap beams, which had two types of width; one is narrow width and the other is wide width. Sand filling was performed through seven steps. Two types of loading pattern were applied at each filling step; one is the long-term loading, in which sand fills at each filling step were kept for 24 hours, the other is the short-term loading, in which sand fills at each filling step were kept for 2 hours. The vertical loads measured in all model tests show good agreement with the ones predicted by the theoretical equation. Finally, the predicted vertical loads also show good agreement with the vertical loads measured in a well-instrumented pile-supported embankment in field, where cap beams were placed on too wide space.