• The Journal of Bigdata
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• v.4 no.1
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• pp.11-27
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• 2019

There is gradually being a decrease in earnings rate of the container terminals because of worsened business environment. To enhance global competitiveness of terminal, operators of the container terminal have been attempting to deal with problems of operations through analyzing overall the terminal operations. For improving operations of the container terminal, the operators try to efforts about analyzing and utilizing data from the database which collects and stores data generated during terminal operation in real time. In this paper, we have analyzed the characteristics of operating processes and defined the event log data to generate container processes and CKO processes using stored data in TOS (terminal operating system). And we have explained how imperfect event logs creating non-normal processes are refined effectively by analyzing the container and CKO processes. We also have proposed the framework to refine the event logs easily and fast. To validate the proposed framework we have implemented it using python2.7 and tested it using the data collected from real container terminal as input data. In consequence we could have verified that the non-normal processes in the terminal operations are greatly improved.