• Bulletin of the Korean Mathematical Society
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• v.46 no.1
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• pp.107-116
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• 2009

We consider a single server multi-class queueing model with Poisson arrivals and relative priorities. For this queue, we derive a system of equations for the transform of the queue length distribution. Using this system of equations we find the moments of the queue length distribution as a solution of linear equations.

• Journal of the Chungcheong Mathematical Society
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• v.29 no.1
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• pp.95-102
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• 2016

Multi-server queueing systems with retrials are widely used to model problems in a call center. We present an explicit formula for an approximation of the queue length distribution in a multi-server retrial queue, by using the Lerch transcendent. Accuracy of our approximation is shown in the numerical examples.

• Journal of applied mathematics & informatics
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• v.30 no.5_6
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• pp.749-757
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• 2012

We consider the M/PH,G/1 queue with two classes of customers in which class-1 customers have deterministic impatience time and have preemptive priority over class-2 customers who are assumed to be infinitely patient. The service times of class-1 and class-2 customers have a phase-type distribution and a general distribution, respectively. We obtain performance measures of class-2 customers such as the queue length distribution, the waiting time distribution and the sojourn time distribution, by analyzing the busy period of class-1 customers. We also compute the moments of the queue length and the waiting and sojourn times.

• Journal of Korean Institute of Industrial Engineers
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• v.42 no.5
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• pp.304-313
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• 2016

This work suggests a new analysis approach for a discrete-time GI/G/1 queue with multiple vacations. The method used is called a modified supplementary variable technique and our result is an exact transform-free expression for the steady state queue length distribution. Utilizing this result, we propose a simple two-moment approximation for the queue length distribution. From this, approximations for the mean queue length and the probabilities of the number of customers in the system are also obtained. To evaluate the approximations, we conduct numerical experiments which show that our approximations are remarkably simple yet provide fairly good performance, especially for a Bernoulli arrival process.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 2006.05a
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• pp.1104-1110
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• 2006

In this paper we present a simple approach to the joint queue length distribution in the nonpreemptive priority M/G/1 queue. Without using the supplementary variable technique, we derive the joint probability generating function of the stationary queue length at arbitrary time.

• Journal of the Korean Mathematical Society
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• v.42 no.3
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• pp.517-527
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• 2005

This paper considers a discrete-time queueing system with variable service capacity. Using the supplementary variable method and the generating function technique, we compute the joint probability distribution of queue length and remaining service time at an arbitrary slot boundary, and also compute the distribution of the queue length at a departure time.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 2005.05a
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• pp.1129-1132
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• 2005

Based on a discrete-time version of the distributional Little's law, we present a simple computational procedure to obtain the queue-length distribution of the discrete-time GI/G/1 queue from its waiting-time distribution that is available by various existing methods. We also discuss our numerical experience and address a couple of remarks on possible extensions of the procedure.

• Journal of applied mathematics & informatics
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• v.24 no.1_2
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• pp.505-511
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• 2007

In this paper, we examine the Markov chain $\{X_k,\;N_k;\;k=0,\;1,...$. We show that the marginal steady state distribution of Xk is discrete phase type. The implication of this result is that the queue length distribution of phase type for large number of examples where this Markov chain is applicable and shows a queueing application by matrix geometric methods.

• Bulletin of the Korean Mathematical Society
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• v.43 no.2
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• pp.277-292
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• 2006

We consider a single-server queue with service time distribution of phase type where positive customers, negative customers and disasters arrive according to a Markovian arrival process with marked transitions (MMAP). We derive simple formulae for the stationary queue length distributions. The Laplace-Stieltjes transforms (LST's) of the sojourn time distributions under the combinations of removal policies and service disciplines are also obtained by using the absorption time distribution of a Markov chain.

• Communications for Statistical Applications and Methods
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• v.19 no.1
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• pp.169-175
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• 2012

The sensitivity of the performance measures such as the mean and the standard deviation of the queue length and the blocking probability with respect to the moments of the service time are numerically investigated. The service time distribution is fitted with phase type(PH) distribution by matching the first three moments of service time and the M/G/c retrial queue is approximated by the M/PH/c retrial queue. Approximations are compared with the simulation results.