• Title/Summary/Keyword: quality management training

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The Effect of the Quality of Pre-Assigned Subject Categories on the Text Categorization Performance (학습문헌집합에 기 부여된 범주의 정확성과 문헌 범주화 성능)

  • Shim, Kyung;Chung, Young-Mee
    • Journal of the Korean Society for information Management
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    • v.23 no.2
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    • pp.265-285
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    • 2006
  • In text categorization a certain level of correctness of labels assigned to training documents is assumed without solid knowledge on that of real-world collections. Our research attempts to explore the quality of pre-assigned subject categories in a real-world collection, and to identify the relationship between the quality of category assignment in training set and text categorization performance. Particularly, we are interested in to what extent the performance can be improved by enhancing the quality (i.e., correctness) of category assignment in training documents. A collection of 1,150 abstracts in computer science is re-classified by an expert group, and divided into 907 training documents and 227 test documents (15 duplicates are removed). The performances of before and after re-classification groups, called Initial set and Recat-1/Recat-2 sets respectively, are compared using a kNN classifier. The average correctness of subject categories in the Initial set is 16%, and the categorization performance with the Initial set shows 17% in $F_1$ value. On the other hand, the Recat-1 set scores $F_1$ value of 61%, which is 3.6 times higher than that of the Initial set.

A Study on the Job Satisfaction, Organization Immersion and Recognition on Internal Marketing of the Contract Foodservice Management Company Employees (위탁급식업체 종사원의 내부마케팅에 대한 인식도, 직무만족도 및 조직몰입에 관한 연구)

  • Lee, Yeon-Jung;Lee, Chun-Yong
    • Journal of the Korean Society of Food Culture
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    • v.23 no.5
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    • pp.572-581
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    • 2008
  • The principal objective of this study was to determine how the internal marketing of the contract foodservice management company affects job satisfaction and organization immersion, as well as the influence of the satisfaction of internal customers (employees) has on job satisfaction and organization immersion, and the function as a preceding variable that improves service quality. T-test, ANOVA, and linear regression analysis was conducted to analyze the hypotheses of the study. The summary of study as per the result of this corroborative study is presented as follows: It was verified that internal marketing affects organizational immersion and the job satisfaction of employees, and job satisfaction plays a crucial role in organizational immersion. Moreover, it was also confirmed that the higher the internal marketing is, the higher the job satisfaction and organization immersion will be, thereby improving the service quality provided by employees. If enterprise regards employees as internal customers and constantly and efficiently conducts internal marketing activities such as internal communication, training, welfare, compensation, delegation of power, supporting the management, etc, the organizational immersion and job satisfaction of employees will be heightened, thereby enhancing loyalty and pride in the organization to provide services with better quality.

Determinants of Green Practices in the Petrochemical Sector: An Empirical Study

  • Pun, Kit-Fai;Stanley M.J. Lau
    • International Journal of Quality Innovation
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    • v.4 no.1
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    • pp.175-190
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    • 2003
  • This paper discusses the determinants of green practices and incorporates some empirical findings from a recent study in the petrochemical sector in the Republic of Trinidad and Tobago. The study was comprised of a survey and follow-up interviews with senior executives who participated in the survey. Of fourteen companies involved, the findings affirmed that the investigation of accidents, provision of an emergency response, employee training, decreasing the production of wastes, and pre-treating wastes before disposal should be stressed. Government requirement, the economic reasons and public pressures were the driving forces of green practices. The five most important determinants identified include performance evaluation, financial justification, impacts on company, management leadership and operations integration. Implementing environmental management systems as a feasible approach to green practices in the petrochemical sector was explored. The findings provide guidance that helps organisations to accommodate the determinants of green practices into achieving sustainable environmental goals.

A Study on Lean-SMAIS Methodology for Field Work Improvement - By using ProEye Software - (현장작업 개선을 위한 Lean-SMAIS 방법론 연구 -프로아이(ProEye) 소프트웨어 활용 중심으로-)

  • Park, Chang-Do;Ree, Sang-Bok
    • Journal of Korean Society for Quality Management
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    • v.40 no.2
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    • pp.166-175
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    • 2012
  • Enterprises are continuously trying management innovation activities for survival. Among representative management innovation activities in domestic manufacture enterprise, which are TPS, 6 sigma, Lean 6 sigma etc. Many enterprises through these reform activity have gotten good result. However, these techniques have merits and demerits according to circumstance of enterprise. Specially, there are a lot of difficulties in medium and small size enterprises. In this research, We introduce Lean-SMAIS Method for medium and small size enterprises that is consists of the merit of lean 6 sigma and software(which is called ProEye). We prove Lean-SMAIS method is useful by applying medium and small size enterprise A company.

The Effectiveness on the Perception of Service Quality in MRO Transactions

  • Im, Kyoung-Jae;Kim, Ha-Ryong;Yang, Hoe-Chang
    • Asian Journal of Business Environment
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    • v.7 no.4
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    • pp.11-15
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    • 2017
  • Purpose - This study aims to provide a clue on which factors current managers and many more potential entrepreneurial applicants were required to concentrate on presenting effective research methods in the effects of purchasing companies' perception of service quality about suppliers of MRO industrial goods on the quality of relationships. Research design, data, and methodology - To accomplish the purpose of this study, we plan to conduct a research model with factors of MRO service quality as the leading variables and conduct a causal analysis using regression analysis on their influence relations. Results - In order to achieve the above purpose, it is necessary to select service quality factors suitable for the characteristics of MRO industrial goods supplier companies. And it is necessary to develop a plan for improving the relationship quality with buyer companies by understanding the sales orientation of MRO industrial goods supplier companies. Also, they develop a combined strategy capable of facilitating relationship quality by clarifying the role of rapport. Conclusions - It is expected that these results will provide strategic clues which service quality factors should be improved from the perspective of supplier companies and will provide various information on educational training sales skills of the sales staff.

Analysis of Strategies for Quality Assurance in Online Education: The Implications of the Role of an Instructional Design Team to Support Faculty

  • Jeeyoung CHUN;Sookyung LEE
    • Educational Technology International
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    • v.24 no.1
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    • pp.53-80
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    • 2023
  • This study investigates faculty support for quality assurance in online education, and offers suggestions for its improvement based on feedback from Instructional Design (ID) staff working at a public university in the U.S. Qualitative research using semi-structured interviews was conducted with seven ID staff in order to examine their perceptions regarding faculty support related to quality assurance in online education. The results of the data analysis indicate that four types of faculty support-quality assurance reviews using Quality Matter (QM) standards, templates, individual consultations with ongoing support, and monitoring-were offered for faculty. Faculty support for quality assurance in online education could be improved by developing specific quality assurance standards, recruiting external experts, examining learning effects, developing a quality assurance management system, and sharing documents among ID staff. This study highlights the necessity of quality assurance in online education and provides cases of faculty support in a real higher education setting.

The Effect of Simulation-Based Chest Tube Drain Management Nursing Education on Nursing Students' Response to Scenario Experiences, Confidence in Learning, and Problem Solving Ability (시뮬레이션 기반 흉관배액 관리 간호교육이 간호학생의 시나리오 경험에 대한 반응, 학습에 대한 자신감 및 문제해결능력에 미치는 효과)

  • Kim, Eun-ha;Jo, Sang-hee
    • Journal of Digital Convergence
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    • v.19 no.1
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    • pp.229-237
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    • 2021
  • The purpose of this study is to verify the effects of Simulation-based Chest Tube Drainage Management Nursing Education on the Nursing Students' Response to Scenario Experiences, Confidence in Learning, and Problem Solving Abilities. This study was performed with a one-group pretest-posttest design, and a total of 133 junior nursing students have participated in the research (31 teams of simulation-based education). According to the results of the study, most of the students have shown a positive response to the scenario experience after the simulation training, while their confidence in learning and problem-solving skills have improved significantly. This proves that simulation-based training using simulators can be very effective in practical nursing training. It is expected that this research could make a meaningful contribution to improving the overall quality of field-oriented practical training and clinical practice.

The Development of Safety and Essential Performance Criteria for Lower Extremity Robotic Assisted Gait Training System (하지 로봇재활의료기기의 안전성 및 필수성능 평가 기준 개발)

  • Yong Wan Kang;Ji Yean Kwon
    • Journal of Biomedical Engineering Research
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    • v.44 no.3
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    • pp.190-203
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    • 2023
  • The purpose of this study is to provide basic data to ensure the safety and essential performance of a Lower Extremity robotic assisted gait training system and to provide advanced technology and technical basis to the industry handling the system. Based on IEC 60601-1:2012/AMD2:2020 (Medical Electrical Equipment - General requirements for basic safety and essential performance of medical electrical equipment), IEC 62366-1:2015/AMD1:2020 (Medical devices - Part 1: Application of usability engineering to medical devices) and EN ISO 14971:2019 (Medical devices - Application of risk management to medical devices), the requirements for ensuring the safety and essential performance of the Lower Extremity robotic assisted gait training system were derived. Through the Delphi survey method and scenario analysis, which reflects the opinions and knowledge of experts in the fields of development, testing and review of technical documents, and quality assurance of medical devices, validity and reliability were conducted and obtained results with adequate content validity ratio (CVR; 0.7≤) and excellent reliability (Cronbach's α; 0.9≤). As a result, it was confirmed that the reliability and validity of the risk management process to ensure the safety and essential performance of the Lower Extremity robotic assisted gait training system are required a model can be established to provide measures to reduce risks according to the level of risk exposure caused by usage.

Success Factors for ERP System Performance (ERP시스템의 성과에 영향을 미치는 요인 : 사용자 관점)

  • 박동진;추교완;문홍태;신기영
    • The Journal of Information Systems
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    • v.12 no.1
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    • pp.47-66
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    • 2003
  • This study was examined the relationship between the exogenous and endogenous variables in our model to measure ERP system performance using path analysis. The exogenous variables are system quality, user participation, user training, top management support and self-efficacy, and the endogenous variables are system usage, user satisfaction, and work efficiency. The results of the study are shown as follows. First, all the exogenous variables in our model have a direct effect on user satisfaction, and system quality, training, and self-efficacy have a direct effect on system usage. Second, system usage has a direct effect on user satisfaction and user satisfaction has a direct effect on work efficiency. The findings show that the exogenous variables in the model are important to increase ERP implementation success.

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Improvement of Global Construction Engineer Training Program : An Importance-Satisfaction Analysis (글로벌 건설 엔지니어링 고급인력 양성사업의 교육프로그램 개선방안)

  • Park, Hyeon;Park, In-Seok;Cha, Yongwoon
    • Korean Journal of Construction Engineering and Management
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    • v.17 no.6
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    • pp.31-39
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    • 2016
  • This study aims to give suggestions based on survey to improve the quality of Global Construction Engineer Training Program in line with the government goals. The domestic construction industry in Korea has kept shrinking, whereas the global construction market is forecasted to keep expanding in the future. It has become an urgent task to be taken up for construction contractors and engineering firms so as to improve their capacity, in particular, in the fields of planning, management, finance as well as engineering. To deal with the lack of capacity of the domestic engineers and to help them emerge as global players in the competitive overseas construction market, the Ministry of Land, Infrastructure and Transport of the Korean government has designed a program called 'Global Construction Engineer Training Program.' The eligible target of the training program is mid-career professionals who are working for the construction contractors or engineering firms. To draw suggestions for this program, an importance-satisfaction analysis is conducted to evaluate the effectiveness of the training program implemented by the S University. The S University, along with C University, was selected as an implementation organization of the program in 2014 by the government. Through an email survey, the participating students in the program were asked questions on the importance and satisfaction against 17 indicators classified into 5 categories: instruction method, professional knowledge of instructors, contents of program, curriculum, and facility and environment. The survey results show that students are satisfied with the overall quality of the program, but it was also found that they want the program opens more coursework on practical application of knowledge, case studies, and global networking.