• International Journal of Quality Innovation
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• v.3 no.2
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• pp.159-173
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• 2002

Any organization's Six Sigma program may be at high risk without heeding the lessons learned from the past and that tries to operate without a robust business foundation. A foundation that preferably should consist of stepping-stones such as a 5-S house-keeping program, an effective Integrated Management System (IMS), which includes a strong focus on planning for quality to fully capture the Voice of the Customer (VOC), and an organization-wide training scheme, as well as a reliable Cost of Poor Quality (COPQ) system. That's the best advise I can give to any organization that wishes to embark on a Six Sigma improvement program and hope to be successful. The paper will elaborate on the above issues and provide suggested solutions based on the review of published historical information and the experiences encountered over the last four decades by the author, as a quality practitioner and consultant, in industries that produced safety-critical product. This author maintains that few fundamentally new or useful things have been created in the field of Quality during the last couple of decades. Nevertheless, this paper deliberates on a number of relatively “newer” issues including the concept of “three types of customers”, the CTC, “Critical To Customer” term, the eight Quality Management Principles of the new ISO 9000 family, the growth of industry-specific standards, the adoption of Integrated Management Systems, the rebirth of AS2561 COQ standard, the spread of Six Sigma as well as related ASQ certification and the need for a robust business foundation to ensure Six Sigma survival.

• Proceedings of the Korean Society for Quality Management Conference
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• 2004.04a
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• pp.655-673
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• 2004

This paper is concerned with analysing the bankruptcy prediction power of three models: Multivariate Discriminant Analysis(MDA ), Logit Analysis, Neural Network. The after-crisis bankrupted companies were limited to the research data and the listed companies belonging to manufacturing industry was limited to the research data so as to improve prediction accuracy and validity of the model. In order to assure meaningful bankruptcy prediction, training data and testing data were not extracted within the corresponding period. The result is that prediction accuracy of neural network model is more excellent than that of logit analysis and MDA model when considering that execution of testing data was followed by execution of training data.

• Journal of Korean Society for Quality Management
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• v.22 no.2
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• pp.98-108
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• 1994

Under the competitive environment of shipping industry, the improvement of the quality of shipping service could be one of the most important factors to be considered in the recent shipping industry. However, there has been little study on the clear concept of the service quality in the shipping so far. The subject of this study is to define the concept of the service quality in the shipping by way of making investigation into the related precedent literatures studied. The quality of service is recognized in general as a degree of gap between the customer's expectation and the perception. Therefore the service quality of shipping could be measured by evaluating the gaps between shipper's expectation and performance of shipping service. If the determinants of the service quality in the shipping are proved, and the discrepancies of expectations and perception between the shipping company and the shipper could be clarified, such a result would be an useful help to establish marketing strategy.

• Journal of the Korea Safety Management & Science
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• v.18 no.3
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• pp.91-97
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• 2016

Currently many geriatric hospitals have been built in Korea because younger people don't want to care their parents and have been decreasing for labor. However, the increasing geriatric hospitals make the increasing fire safety accidents. Therefore, this study is conducted by survey and face-to-face talk for analyzing fire safety problem of twelve among 15 geriatric hospitals in the north of Chung-Buk area. The result of this study is that infection and fall accident are higher than others and fire safety implement rate of safety rule followed by CEO is 71%. Monthly safety training rate is 49% and initial fire safety training not conducted is 33%. Yearly outside fire safety training rate is 97% but workers who know how to use fire evacuation facility are 61%. Furthermore, safety instruction rate of fire safety manager is much higher than supervisor's safety instruction. The cause of accident is facility (33%). In conclusion, the institution and rule improvement need for decreasing infection and falling, increasing implement level of fire safety rule and fire safety training, participation rate of supervisor for fire safety, quality of fire safety training, and investment of fire safety facility.

• Journal of the Korean Applied Science and Technology
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• v.36 no.2
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• pp.479-487
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• 2019

The purpose of this study is to present a caddie education program that can improve the performance of golf caddies in China by comparing and analyzing the golf caddie education programs in South Korea and China. Caddie education programs were collected from 4 golf clubs, 3 professional caddie education institutions and 8 public institutions in South Korea and 6 golf clubs and 2 professional caddie education institutions in China. The following results were obtained. Although the caddie training in China is conducted over more time and term than in South Korea, it is necessary to have an education program considering golf expertise and quality of customer service. Therefore, the caddie education program in China is composed of golf related education(golf etiquette, golf practice skill), caddie duty training(safety management, customer service and image making), and training for caddie(fitness management, injury prevention, skin care, and cost-saving etc.). In the future, the Chinese golf club industry will has a potential to develop. In order to provide a consistent and systematic education, manual training on caddie education and training on caddie master to manage caddies should be conducted.

• Korean Journal of Exercise Nutrition
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• v.13 no.1
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• pp.69-74
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• 2009

The purpose of this study was to investigate the effects of a winter training camp on physical fitness, physical self-efficacy and nutrients intake in juvenile Taekwondo players. Sixty three subjects of male middle school student Taekwondo players participated in this study. Before and after attending Taekwondo winter training camp, Taekwondo related fitness and physical self efficacy and nutrients intake of subjects were measured and compared. The results of this study were as follows: 1) There were significantly improvements (p<0.001) in 1200m run, sit up, push up. 2) There was no significantly change in physical self efficacy. 3) There were significantly increase intakes (p<0.001) in total calorie, protein, fat, fiber, Ca, P, K, vitamin A, vitamin B2, vitamin B6, niacin, vitamin C and vitamin E. However, index of nutritional quality in fiber, Ca, K, vitamin A had not good assessment. These results suggested that a winter training seems necessary to keep psychological management and scientific dietary management as well as physical training in juvenile Taekwondo players.

• The Korean Journal of Health Service Management
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• v.5 no.3
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• pp.101-110
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• 2011

This study analyzed affecting factors of employees working at dental hospitals to the organizational commitment and service quality, and then tried to utilize it as a basic data in executing personnel training policies for dental hospital's practitioners. The survey was conducted from July 1st to July 30th, 2010, and used 193 copies for this research analysis. As a hypothetical verification result through regression analysis, means and capabilities among empowerment factors influenced significant positive (+) effects, and self-determination and influences did not make significant effects. Also, organization commitment was displayed as influencing significant positive (+) effects to the service quality. When considering this research's results as a basement, an alternative for the managerial innovation shall be established for promoting mutual developments of individuals and organization in midst of promptly changing economic environments. That is, a personal training system has to be set up in which more decision-making rights on given assignments of dental hospital's employments are endowed, and then responsibilities are directed to be charged so much by introducing the empowerment concept instead of the managerial technique centering on controls.

• Journal of Korean Society for Quality Management
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• v.27 no.1
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• pp.223-231
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• 1999

The concept of six sigma was introduced at and popularized by Motorola in its quest to reduce defects of manufactured electronics products. When used as a metric, six sigma technically means having no more than 3.4 defects per million opportunities in any process, product, or service. More important than the technical definition is the concept of six sigma as a disciplined, quantitative approach for improvement of defined metrics in manufacturing, service, or financial processes. This approach derives the overall process of selecting the right projects based on their potential to improve performance metrics and selecting and training the right people to get the business results.

• International Journal of Computer Science & Network Security
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• v.21 no.2
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• pp.14-20
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• 2021

The method of analysis and research is applied in the work methods of managing student activities. Effective forms and methods of student quality management are determined. The model of management of educational process of students is offered. The model is to activate the student's potential, while maintaining the classical educational paradigm. The analysis of features of management of activity of students in modern model of education is carried out.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.29 no.4
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• pp.58-64
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• 2006

In this age of infinite competition, quality control plays a huge part in deciding whether companies survive or not. In order to successfully solve the fundamental questions of quality in corporate management under the given circumstances, I suggest that the followings are vital: 1) continuous training of employees and competence development; 2) advocating employees' voluntary involvements and their will to work; 3) revitalizing quality circle activities. Activities of quality circles, which are organized to work out fundamental problems within the corporation, are important in renovating the existing administration. Thus, the purpose of this study is to understand the degree of influence quality circle activities have on the management outcome of the corporation by analyses of actual proofs, and to raise the importance of these activities. Moreover, it purports to provide the foundation for domestic companies to move toward becoming competitive advantage organizations by endowing them with the motivation to activate quality circles.