• Title/Summary/Keyword: quality management procedure

Search Result 535, Processing Time 0.025 seconds

A study on influence of sleep dental treatment on satisfaction degree and revisit to dental clinics (수면치과치료가 치과환자 만족도 및 재이용에 미치는 영향)

  • Shin, Yoen-Soon;Lee, Jong-Ryol;Min, Kyung-Jin
    • Journal of Korean society of Dental Hygiene
    • /
    • v.9 no.3
    • /
    • pp.415-425
    • /
    • 2009
  • Objectives : In this study, the dental treatment satisfaction degree of the patients, who experienced the sleep dental treatment or non-sleep dental treatment, the revisit rate and the differences among the encouraging intention were compared and analyzed, and the primary factors through which the satisfaction degree of sleep dental treatment has influence on the revisits and the encouraging intention were analyzed, and the proposal was made on clinic management to raise qualitative medical service level on the basis of this study. Methods : The questionnaires filled out by the 202 users of a certain dental clinic located in Pohang-si, Gyeongbuk were analyzed. The frequency analysis and the crosstabulation analysis of the general characteristics of survey participants were carried out, and the satisfaction difference between the sleep dental treatment and the non-sleep dental treatment was identified with the t-test analysis. The multiple regression analysis were carried out to identify the factors through which the sleep dental treatment has influence on the through which the satisfaction degree of sleep dental treatment has influence on the satisfaction degree of the medical service and the revisited dentists. Results : In the medical service satisfaction degree in general, the sleep dental treatment had the higher meaningful value than the non-sleep dental treatment(p<0.05). In the case of the difference in satisfaction degree on each medical service factor, the satisfaction of the sleep treatment group was high in every case, but the meaningful difference showed up in the factors of waiting time, treatment procedure, revisit and the encouraging intention(p<0.01). The revisit to the sleep treatment dental clinic and the recommending dentist increased in proportion to the satisfaction degree of sleep dental treatment, and the Beta value appeared to be 0.337 at the influence of the subordinate variable(p<0.001). As for the influence on the sleep dental treatment satisfaction, the Beta value of the dental hygienist was the highest, marking the value at 0.375(p<0.01). As for the satisfaction of the patients who experienced the sleep dental treatment, the Beta value of the treatment fee was the highest, marking 0.352(p<0.001), in the multiple regression analysis of the revisit and the encouraging intention, and the 0.156 of dentist factor and the 0.152 of treatment procedure and waiting time showed lower regression coefficient(p<0.05). Conclusions : It is assumed that the satisfaction degree of sleep dental treatment, which is carried out as a new dental service has influence on the increase of revisit to the dental clinic as an important factor. But it was disclosed that the high level of treatment fee has the biggest influence on choice of revisit to the dental clinic. In the current medical charge system, the sleep dental treatment appeared to have a big influence on raising the quality of dentists, the satisfaction of patients, the revisit and encouraging intention, and also the roles of the dental hygienist was important. It is assumed that these facts are functioning as the factors that are linked to the increase of revisit and the encouraging intention.

  • PDF

Notes on Methods for Realization and Analysis for Implementation of Traditional Aesthetic Value (전통 조형정신의 구현체계의 분석 방법과 실현 방안에 관한 고찰)

  • 민경우
    • Archives of design research
    • /
    • v.17 no.3
    • /
    • pp.335-342
    • /
    • 2004
  • Recently there have been various research activities regarding Korean traditional aesthetics. However, those researches were mainly conducted individually, partially, and periodically, which resulted in unsystematic and incomprehensive works. Therefore, it is required to orginze all the precedent research works with more systematic and objective framework. Generally speaking, all the human activities including aesthetic activity have ends, procedure and means. In other words, human being needs three key elements for realizing any thought and those three elements include contents, formal, and practical element. Element of contents is ultimate goal to accomplish as value, concept, and meaning of thought with their aims. Formal element includes methods, principles, norms, procedure, formality and style comprising of thought in order to accomplish the goal. Finally, practical element refers to specific means, tool, media, material and techniques to concretize the contents through form. Almost all of thoughts and meaning which human being tries to express consist of language. Major elements in sentence include 'subject (omissible)' , 'objects (aim)', 'predicate (formality)', 'complement (means)' and they are composed systematically and hierarchically with rules in sentence. The study compared human activity model with language structure and analyzed their implication with design (aesthetics), which made it possible to propose analytic frameworks for traditional aesthetics. In addition, the study also systematically organized the way to realize traditional aesthetic value in the present context based on the methods developed in this study.

  • PDF

Medical Service Factors Associated with Patient Satisfaction: The Difference between Inpatient and Outpatient of A Medium-sized Hospital (환자만족도에 영향을 미치는 의료서비스 품질 요인: A 중소병원 입원.외래환자 간 차이)

  • Rho, Mi Jung;Suh, Won S.;Kwon, Jin
    • Journal of Digital Convergence
    • /
    • v.11 no.2
    • /
    • pp.331-339
    • /
    • 2013
  • This study attempts to analyze medical service factors associated with patients' satisfaction, and its difference between inpatients and outpatients in A medium-sized hospital located in rural area. Questionaries have been collected from 411 patients of 96 inpatients and 315 outpatients. The survey was carried out for 4 weeks, from August 20, 2011. The study found that hospital awareness was only factor related to patients' satisfaction in inpatients. In the case of outpatients, several factors were related to patients' satisfaction. They are included qualified health care providers, infirmary accommodations, staff kindness, hospital awareness, and convenient procedure of treatment and admission. Based on the findings, it is desirable to differentiate the strategy in improving patients' satisfaction between patient type; either inpatient or outpatient to being competitive.

Quantifying the Technology Level of Production System for Technology Transfer

  • Yamane, Yasuo;Takahashi, Katsuhiko;Hamada, Kunihiro;Morikawa, Katsumi;Bahagia, Senator Nur;Diawati, Lucia;Cakravastia, Andi
    • Industrial Engineering and Management Systems
    • /
    • v.10 no.2
    • /
    • pp.97-103
    • /
    • 2011
  • This paper develops a technology level quantification (TLQ) model by utilizing a learning curve. Original learning curve shows the relationship between cumulative number of units and the required time for the unit. On the other hand, in our developed model, the technology level, such as speed of production and quality of the produced items, is expressed as a function of not cumulative number of units but time, for increasing generality. Furthermore, for expressing each learning that consists of conceptual learning and operational learning, S-curve is utilized in our developed model. By fitting the S-curve and/or decomposing into some activities, our TQL model can be applied to approximate organizational and complicated process. Some variations in time and levels, parameters of our developed model are shown. By using the parameters, the procedure to identify our developed model is proposed. Also, the influential factors for the parameters of our developed model are discussed with classifying the factors into technoware, infoware, humanware, and orgaware. The expected technology level is utilized for expecting the capacity of production system, and the expected capacity can be utilized in predicting various changes in the organization and deciding managerial decision about TT. A case study in manufacturing industry shows the effectiveness of the developed model.

Current Status of Pain Clinics in Korea (한국 통증치료실의 현황)

  • Moon, Dong-Eon;Yang, Nae-Yun;Choi, Young-Kook;Ryu, Keon-Hee;Shim, Jae-Yong;Yoon, Keon-Jung;Kim, Wook-Sung;Min, Jin-Hye
    • The Korean Journal of Pain
    • /
    • v.11 no.2
    • /
    • pp.273-282
    • /
    • 1998
  • Background: Twelve years have passed since the Korean Pain Society was organized. Nowadays, there are so many problems to be solved in pain clinics including health insurance, pain education and public information etc. in Korea. The present study was designed to evaluate the current status of pain clinics in Korea. Methods: Eight hundred twenty regular members of Korean Pain Society were surveyed by questionnaire in October 1997. We compared the general characteristics, contents of diseases in pain clinic, treatment Methods, patients satisfaction, pain educations, problems in pain treatments, requests to Korean Pain Society among the 138 respondents. Results: Thirty seven percents of the respondents worked at university hospitals, 39% at non-university hospitals and 24% at private pain clinics. The most common diseases treated in pain clinics was low back pain(32% in university and non-university hospital and 28% in private pain clinic respectively). However, cancer pain was 10% in university and non-university hospital and 0.7% in private pain clinic. Epidural block was the most frequently used procedure in chronic pain treatments. And 74.6% of the respondents were studied and learned in Korea and Japan. And then, current problems in pain management and requests to Korean Pain Society were medical insurance problems, pain education and public information of pain clinics. Conclusions: These results suggest that the Korean Pain Society should make an effort to solve these current problems in order to activate pain medicine and increase the quality of life for those suffering from pain.

  • PDF

Fault-Causing Process and Equipment Analysis of PCB Manufacturing Lines Using Data Mining Techniques (데이터마이닝 기법을 이용한 PCB 제조라인의 불량 혐의 공정 및 설비 분석)

  • Sim, Hyun Sik;Kim, Chang Ouk
    • KIPS Transactions on Software and Data Engineering
    • /
    • v.4 no.2
    • /
    • pp.65-70
    • /
    • 2015
  • In the PCB(Printed Circuit Board) manufacturing industry, the yield is an important management factor because it affects the product cost and quality significantly. In real situation, it is very hard to ensure a high yield in a manufacturing shop because products called chips are made through hundreds of nano-scale manufacturing processes. Therefore, in order to improve the yield, it is necessary to analyze main fault process and equipment that cause low PCB yield. This paper proposes a systematic approach to discover fault-causing processes and equipment by using a logistic regression and a stepwise variable selection procedure. We tested our approach with lot trace records of real work-site. A lot trace record consists of the equipment sequence that the lot passed through and the number of faults for each fault type in the lot. We demonstrated that the test results reflected the real situation of a PCB manufacturing line.

Casting Layout Design Using CAE Simulation : Automotive Part(Oil Pan_BR2E) (CAE을 이용한 주조방안설계 : 자동차용 부품(오일팬_BR2E))

  • Kwon, Hong-kyu
    • Journal of Korean Society of Industrial and Systems Engineering
    • /
    • v.40 no.1
    • /
    • pp.35-40
    • /
    • 2017
  • A most important progress in civilization was the introduction of mass production. One of main methods for mass production is die-casting molds. Due to the high velocity of the liquid metal, aluminum die-casting is so complex where flow momentum is critical matter in the mold filling process. Actually in complex parts, it is almost impossible to calculate the exact mold filling performance with using experimental knowledge. To manufacture the lightweight automobile bodies, aluminum die-castings play a definitive role in the automotive part industry. Due to this condition in the design procedure, the simulation is becoming more important. Simulation can make a casting system optimal and also elevate the casting quality with less experiment. The most advantage of using simulation programs is the time and cost saving of the casting layout design. For a die casting mold, generally, the casting layout design should be considered based on the relation among injection system, casting condition, gate system, and cooling system. Also, the extent or the location of product defects was differentiated according to the various relations of the above conditions. In this research, in order to optimize the casting layout design of an automotive Oil Pan_BR2E, Computer Aided Engineering (CAE) simulation was performed with three layout designs by using the simulation software (AnyCasting). The simulation results were analyzed and compared carefully in order to apply them into the production die-casting mold. During the filling process with three models, internal porosities caused by air entrapments were predicted and also compared with the modification of the gate system and overflows. With the solidification analysis, internal porosities occurring during the solidification process were predicted and also compared with the modified gate system.

REAL-TIME CORROSION CONTROL SYSTEM FOR CATHODIC PROTECTION OF BURIED PIPES FOR NUCLEAR POWER PLANT

  • Kim, Ki Tae;Kim, Hae Woong;Kim, Young Sik;Chang, Hyun Young;Lim, Bu Taek;Park, Heung Bae
    • Corrosion Science and Technology
    • /
    • v.14 no.1
    • /
    • pp.12-18
    • /
    • 2015
  • Since the operation period of nuclear power plants has increased, the degradation of buried pipes gradually increases and recently it seems to be one of the emerging issues. Maintenance on buried pipes needs high quality of management system because outer surface of buried pipe contacts the various soils but inner surface reacts with various electrolytes of fluid. In the USA, USNRC and EPRI have tried to manage the degradation of buried pipes. However, there is little knowledge about the inspection procedure, test and manage program in the domestic nuclear power plants. This paper focuses on the development and build-up of real-time monitoring and control system of buried pipes. Pipes to be tested are tape-coated carbon steel pipe for primary component cooling water system, asphalt-coated cast iron pipe for fire protection system, and pre-stressed concrete cylinder pipe for sea water cooling system. A control system for cathodic protection was installed on each test pipe which has been monitored and controlled. For the calculation of protection range and optimization, computer simulation was performed using COMSOL Multiphysics (Altsoft co.).

Medical Convergence Analysis of Complaint about Medical Service in an Affiliated Hospital (일 상급종합병원 의료서비스 불만족 내용의 의료 융합적 분석)

  • Kim, Jung-Suk;Eom, Ae-Hyun;Yu, Moon-Sook
    • Journal of the Korea Convergence Society
    • /
    • v.7 no.5
    • /
    • pp.117-125
    • /
    • 2016
  • Implementation of patient feedback is considered as a critical part of effective and efficient management. This study is a retrospective survey after to ensure the medical convergence analysis of contents on customer dissatisfaction using medical services. The data were collected from dissatisfaction 319 case at a affiliated hospital. The result indicate that a repeat visit than the initial visit, outpatients were more dissatisfied than the inpatients. The type of dissatisfaction were more dissatisfied of the in communication and explanation of medical service, nursing service and procedure of administrative services. In the classification of disease the percentages of dissatisfaction in the digestive system and neoplasm were high in both groups(p<0.05). Based on the study to improve the quality of medical service. Prevent the recurrence of dissatisfaction and to establish a customer-oriented business strategy. Characterized by dissatisfaction factors and contents of each patient and should be structured to specific disease types of services through continuous medical convergence research.

A Study on Design Improvement for Smoke-Control System Using the Pressurization of the Elevator Shaft (승강로 가압 제연설비의 설계개선에 관한 연구)

  • Kim, Il-Young;Kim, Kyung-Jin;Hong, Ji-Hwan;Kwon, Chang-Hee;Yoo, Chul-Kwon
    • Fire Science and Engineering
    • /
    • v.33 no.3
    • /
    • pp.74-83
    • /
    • 2019
  • In the U.S., the pressurization of elevator shaft was developed in 1972 to allow vulnerable people, such as the elderly and weak who could not use escape stairs in case of fire, to evacuate. It is an advantage in terms of space saving by not using vertical ducts. This study drew the problem of the pressurization of elevator shaft based on the existing domestic patents and proposed improvements. The smoke control volume calculation method is proposed by using vertical modeling. Leakage gaps in elevator doors need to be reviewed through experimental data or actual data. The evacuation floor was divided, the openings in the elevator machine room were automatically closed to the fire signal and the relief damper was installed to improve the performance. The improved method functions as the smoke control damper supplying the air flow rather than maintaining the differential pressure. To increase reliability of the research results, the procedure was performed to verify by using Contam.