• Proceedings of the Korean Society of Surveying, Geodesy, Photogrammetry, and Cartography Conference
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• 2004.11a
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• pp.325-333
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• 2004

Since 1995, One of the NGIS(National Geographic Information System) projects, the underground utilities project has been finished in 2003. The 19 cities in korea for this project will use underground utilities management system using underground utilities database focusing on water and sewage system. However, special expert, technical and experience problem in computer environment has not been had in working department for water and sewage management and maintenance for each local government. The management and maintenance of underground utilities database by manual method is getting lowered a data quality of underground utilities database because of the data omitting, error in writing and securing of the lasted database. Therefore, in this study, Application test for field workers using a mobile tool and environment analysis of wireless communication in Korea and application test of GPS receiver for mobile tools had been processed and made a mobile working environment. The efficient management and maintenance method for underground utilities database has been developed an off- line method for modification and update of database about general work which has a high working frequency because of the limitation of wireless communication environment Also, the emergency working has been applied for on-line method.

• Korean Journal of Air-Conditioning and Refrigeration Engineering
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• v.21 no.11
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• pp.591-598
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• 2009

The service quality with the various building equipments tends to depend on the individual superintendent's capability and efforts generally and this often lead to poor maintenances and managements of them. N-BMS(Networked Building Management System), proposed in this study, is a new type of building management method, which links principal equipments within many buildings into a communication network and carries out several significant missions such as fault detection, deterioration diagnosis and control the equipments and so on, as well as monitoring which is the main and unique purpose of the conventional BMS. How to construct the N-BMS was considered to keep performance of equipments high and thus to save energy and resource. LCC(Life Cycle Cost) based analysis was also performed in order to verify the effects of some maintenance and management works for the building HVAC systems.

• Journal of the Korea Institute of Building Construction
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• v.3 no.2
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• pp.149-156
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• 2003

The purpose of this study was to find out the most reasonable design in the superstructure of an underground parking lot which needs to be considered with the economic efficiency being influenced on the subdivision price, construction duration, workability and the maintenance of crack and leakage status of apartment house. In this research, we've evaluated the fitness for the superstructure of an underground parking lot by examination of construction constraint, which was based on the calculated data of structural design and quantity survey. The results of this study are summarized as follows. 1. The system of the absent structure of beam is proper structure for economic efficiency, construction duration and workability, but it is disadvantageous at the side of maintenance efficiency because of the many part of large slab. In the opposite direction, the establishing structure of beam has the advantages of structural stability except economic efficiency, construction duration and workability 2. It's required a proper selection for the views being contrary to each other which the owners considers good quality, on the other hand, the contractors consider construction duration and workability. 3. In making a selection for the superstructure of an underground parking lot, we have concluded that it is the most important to choose the proper structure for the demanded performance by contrasting with two system. (2Bay or 3Bay)

• Journal of the Korean Society of Clothing and Textiles
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• v.27 no.6
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• pp.685-695
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• 2003

The purpose of this study was to identify dynamic relationship structure in fashion Internet shopping mall and to present marketers to perform marketing strategy in e-CRM, focusing on trust and commitment. 473 customers who had purchased fashion products in fashion internet shopping mall had participated in the survey. Finally, 470 were used into data analysis. The data was analyzed by factor analysis, t-test, ANOVA, correlation analysis and Structural Equation Model(SEM) using AMOS program. As the results, 'economic benefits' and 'service' variables had the positive effects on 'trust'. Especially, 'service' had the major effect on 'trust'. 'Trust' and 'product information quality' had the positive effects on 'emotional commitment'. 'Trust', 'economic benefits' and 'reputation' had the positive effects on calculus commitment, while contents had the negative effect. Also, 'emotional' and 'calculus' commitment had positive effects on 'relationship maintenance intention'. 'Emotional commitment' had higher effect on 'relationship maintenance intention' than 'calculus commitment'. 'Calculus commitment' had the positive effect on discontinue relationship intention when shopping mall made mistakes. The results of this study provide e-CRM marketing strategy for marketers of fashion internet shopping mall.

• Journal of Korean Society for Quality Management
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• v.40 no.1
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• pp.73-87
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• 2012

The previous researches have addressed the importance of service quality, customer perceived value, and customer satisfaction, but the precise nature of the interrelationship that exist between these constructs still remains a key issue. This study extend the previous researches by developing a conceptual framework linking all of these constructs, additionally including service costs and customer expected value, in a business-to-business setting. The hypothesized model indicates that delivering high quality and lower costs service can create superior customer value and results in higher customer satisfaction. The authors test the hypothesized model on data obtained from power plant operators using structural equation modeling. The results suggest that service quality displays a stronger potential for creating customer value than costs consideration. In addition, the results reveal that managing the customer expected value is important for obtaining higher customer satisfaction.

• Food Science and Preservation
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• v.1 no.2
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• pp.81-86
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• 1994

This study examined the quality change of red peppers during storage at various temperatures and humidities. It was observed that red peppers showed mold at aw 0.75(>25% water content), discoloration at aw 0.33(<10%) and browning at aw 0.75(>19%). The most ideal condition of the storage for red peppers was a 13∼15% water content and 60${\pm}$5% RH. The storage life for whole red peppers were 2.0 months at 40$^{\circ}C$, 13.6 months at 25$^{\circ}C$, 27.3 months at 15$^{\circ}C$, 30.0 months at 10$^{\circ}C$, and 65.0 months at -3$^{\circ}C$. During any storage period above, level of capsanthin, browning and capsaicin were changed for whole peppers. Browning appeared to be a crucial factor for marketable quality of stored red peppers. It was found that the level of capsaicin & capsanthin have a miner relationship with marketable quality for consumer. Storing red peppers in nitrogen and vacuum atmosphere packing condition was found to be better than storing them in air at various temperatures in terms of storage life and quality maintenance. The nitrogen gas packaged red peppers kept longer shelf life and better quality compared with vacuum packaging.

• International Journal of Quality Innovation
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• v.4 no.2
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• pp.101-122
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• 2003

With the development of the American Customer satisfaction index (ACSI), research on customer satisfaction measurement or evaluation methods have become significant in the last decade. Most of international customer satisfaction barometers or indices are evolved based on the cause and effect relationship model of ACSI. Of critical importance to validity of customer satisfaction indices is how to construct a measurement attribute or indicator model and provide an effective implementation method effectively. Quality Function Deployment (QFD) is a very useful tool for translating the customer voice into product design through quality engineering. In fact, this is a methodology for measuring and analyzing evaluation indicators by their relationship matrix. In this paper, we will make an effort to integrate the framework of QFD into the measurement problem of customer satisfaction, and also develop a new multi-phase QFD model for evaluation of Customer Satisfaction Index (CSI). From the houses of quality in this model, the evaluation indicators impacting on customer's global satisfaction are identified by means of their relationship matrix. Then the evaluation indicator hierarchy and its measurement method for the customer satisfaction index are presented graphically. Furthermore, survey data from the Chinese automobile maintenance sector and a relevant case study are utilized to show the implementation method of the QFD model used to measure and analyze of customer satisfaction.

• Journal of East-West Nursing Research
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• v.27 no.2
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• pp.185-194
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• 2021

Purpose: This study aimed to investigate the effects of fatigue, anxiety, depression, and cognitive function on the quality of life of gastrointestinal cancer patients receiving chemotherapy. Methods: Data were collected from a total of 141 participants. The measurements used were Functional Assessment of Chronic Illness Therapy for fatigue (FACIT-F), Hospital Anxiety and Depression Scale (HADS) and Functional Assessment of Cancer Therapy for cognitive function (FACT-Cog). Results: Significant correlations were found among fatigue, anxiety, depression, cognitive function, and quality of life. The mean score of quality of life was 59.60 out of 108, and 68% of the variance in QOL was explained by fatigue, anxiety, depression, and cognitive function. Cognitive function was the most influential factor (β=.30), followed by anxiety (β=-.27), depression (β=-.24), and fatigue (β=-.18). We found that the better the cognitive function, the lower the anxiety and depression, and the lower the degree of fatigue, the higher the quality of life. Conclusion: A nursing program for managing the changes in fatigue, anxiety, depression, and cognitive function should be provided to enhance maintenance and the improvement of the quality of life for gastrointestinal cancer patients who receive chemotherapy.

• Transactions of the Korean Society for Noise and Vibration Engineering
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• v.18 no.10
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• pp.1014-1023
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• 2008

Subway electric trains need to be faster for accommodation of long distance passengers. The faster run of the existing trains results in deterioration of ride quality due to noise and vibration. To reduce the noise and vibration of the electric train, a running test of the electric train was performed and an ADAMS/Rail model was set up to verify the running test results. The experimental results show that the sources of the cabin noise and vibration basically comes from the irregularity of the railroad track and the deterioration of the connection part between cabin and bogie. Consequently for mitigation of noise and vibration of the electric train, the redesign of the center pivot with softer stiffness and the minimization of rail irregularity are necessary. the frequent maintenance of the train will lead to better comport.

• The Transactions of The Korean Institute of Electrical Engineers
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• v.58 no.3
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• pp.444-449
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• 2009

This paper introduces a method to establish performance criteria of the in-house power supply system in nuclear power plants. The performance criteria of the system is presented in terms of the number of function failures and amount of the out-of-service time that can be allowed commensurate with the probabilistic safety assessment results of the nuclear power plants. To obtain the performance criteria such as reliability and availability, the functions of the system were analyzed and probabilistic assessment results were utilized. This method provides quantitative guidelines in selecting and monitoring system functions to determine an adequate level of maintenance quality in order to ensure the probabilistic goals for the safety of the nuclear power plants.