• 한국비블리아학회지
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• 제29권1호
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• pp.369-391
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• 2018

본 연구의 목적은 조직의 성과목표 달성 정도를 도서관 각 부서별로 평가할 수 있는 방법론을 제안하는 것으로, '공공기관 고객만족지수(Public-service Customer Satisfaction Index, 이하 PCSI)모형'의 선행요인 모형을 활용하여 방법론을 설계하였다. 본 연구를 위해 대규모 도서관 한 곳을 선정하여 업무를 분석하고 업무 중 고객만족에 영향을 미치는 성과목표와 관련 있는 업무만을 추출하여 12개 서비스 품질지표와 매핑하였다. 매핑 결과는 서비스품질에 대한 고객의 평가를 기반으로 조직성과를 측정할 수 있는 성과측정표로 설계되었다. 도서관 이용자 341명이 참여한 설문조사로 서비스 품질을 실제로 측정하고, 그 결과를 업무분석표에 대입함으로써 조직 전체와 부서별 성과평가 점수를 산출하였다. 서비스품질 점수를 활용한 이 부서별 성과평가 방법론은 전 부서에 공통적으로 적용할 수 있는 동시에 각 부서의 개별적 성과까지 평가할 수 있는 단일 측정도구를 제시하므로 그 효율성이 높다. 추후 후속 연구를 통해 본 연구결과에 제안한 개선안도 추가 검증함으로써 서비스품질과 고객만족에 기반한 정성적 평가도구로 활용성을 향상시킬 수 있을 것이다.

• 한국식품과학회지
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• 제47권4호
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• pp.431-437
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• 2015

In this study, high-acidity cider vinegar (HACV) was produced by alcoholic and acetic acid fermentation of apple concentrate without any nutrients and then the optimum alcohol concentration was determined through a qualitative study. HACV was fermented with different initial alcohol concentrations (6-9%) during the process of acetic acid fermentation. The highest content of reducing sugar, organic acids, and free amino acids was observed at 6% of initial alcohol concentration. Approximately 20 types of volatile compounds were identified by solid-phase microextraction (SPME) and GC-MS. The total volatile content was the highest at 6% of initial alcohol concentration, and the acid content was the lowest at 9% of the initial alcohol concentration. The HACV produced by a two-stage fermentation process was qualitatively better than commercial HACV presenting the highest value at 6% of initial alcohol concentration. Malic acid, aspartic acid, and hexyl acetate were selected as quality index components of HACV production by two-stage fermentation on the basis of correlation between their physicochemical properties and the sensory attributes of HACV.

• 대한영양사협회학술지
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• 제21권1호
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• pp.25-36
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• 2015

In this study, we attempted to improve hospital food delivery service quality and customer satisfaction by using FMEA (Failure Mode and Effect Analysis), which is applied to the quality control of products in manufacturing plants. Subjective food delivery service quality improvement was judged based on a 5-point likert scale. Traditional FMEA uses an RPN (Risk priority number) to evaluate the risk level of a component or process. The RPN index was determined by calculating the product of severity, occurrence, and detection indexes. In our results, total RPN value (P<0.01) significantly decreased after FMEA introduction, whereas customer satisfaction (P<0.001) and food delivery service quality (P<0.001) significantly increased. Specifically, foodservice errors (P<0.01) and loss cost (P<0.01) were significantly improved by FMEA introduction. Taken together, we suggest that FMEA reduces critical activities and errors in foodservice delivery caused by simple priority selection.

• Membrane and Water Treatment
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• 제13권5호
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• pp.245-257
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• 2022

Water quality characteristics and their spatial variations in the Nakdong River were statistically analyzed by multivariate techniques including correlation analysis, CA, and FA/PCA based on water quality parameters for 17 sites over 2017-2019, yielding PI values for primary factors. Site 10 indicated the highest parameter concentrations, and results of pearson's correlation analysis suggest that non-biodegradable organic matter had been distributed on the site. Five clusters were identified in order of descending pollution levels: I (Ib > Ia) > II (IIa > IIb) > III. Spatial variations started from sub-cluster Ib in which Daegu city and Geumho-river are joined. T-P, PO4-P, SS, COD, and TOC corresponded to VF 1 and 2, which were found to be principal components with strong influence on water quality. Sub-cluster Ib was strongly influenced by NO3-N and T-N compared to other clusters. According to the PIs, water quality pollution deteriorated due to non-biodegradable organic matter, nitrogen- and phosphorus-based nutrient salts in the middle and lower reaches, illustrating worsening water pollution due to inflows of anthropogenic sources on the Geumho-river, i.e., sewage and wastewater, discharged from Site 10, at which there is a concentration of urban, agricultural, and industrial areas.

• 한국재료학회지
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• 제26권1호
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• pp.22-28
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• 2016

In this study, we fabricated high quality color conversion component with green/red phosphor and low melting glass frit. The color conversion component was prepared by placing the green and red phosphor layer on slide glass via screen printing process. The properties of color conversion component could be controlled by changing coating sequence, layer thickness and heat treatment temperature. We discovered that optical properties of color conversion component were generally determined by the lowest layer. On the other hand, the heat treatment temperature also affected to correlated color temperature (CCT) and color rending index (CRI). The color conversion component with a green (lower) - red (upper) layer which was sintered at $550^{\circ}C$ showed the best optical properties: CCT, CRI and luminance efficacy were 3340 K, 78, and 56.5 lm/w, respectively.

• 한국산림과학회지
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• 제82권2호
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• pp.176-187
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• 1993

천연활엽수림(天然闊葉樹林) 군집(群集)에서 수종(樹種)의 천이계열(遷移系列)상의 위치를 해석(解析)하기 위하여 84개 활엽수(闊葉樹) 교목(喬木) 및 관목(灌木) 수종들의 생태형태학적(生態形態學的) 특성 분석을 바탕으로 극성상지수(極盛相指數)를 추정(推定)하였다. 생태형태학적(生態形態學的) 특성은 천이(遷移) 단계와 관계있다고 판단한 19가지를 선정하였으며, 각 수종별로 특성마다 극성상으로 갈수록 증가하는 2-4단계의 표준화된 점수를 부여하고 총점에 대한 합계점수의 백분율로써 극성상지수(極盛相指數)로 삼았다. 연구 대상 수종 중에서 서어나무의 지수(指數)가 83.3으로 최고치를 기록하였고 사시나무의 지수(指數)가 18.8로써 최저치로 추정되었으며, 전체 지수(指數)의 평균(平均)은 54.2로 산출되었다. 70이상의 지수(指數)값을 나타낸 수종은 9개, 40이상 70미만의 지수(指數)값을 나타낸 수종은 58개, 그리고 40미만의 지수(指數)값을 나타낸 수종은 17개로 집계(集計)되어, 천이(遷移) 중반단계의 삼림이 갖는 다양한 자원(資源) 혹은 생태적(生態的) 지위(地位)(niche)를 이용하는 수종(樹種)의 수가 압도적으로 많음을 알 수 있다. 주성분분석(主成分分析)을 통하여 각 수종이 광선흡수(光線吸收), 번식(繁殖), 그리고 목재(木材) 성질(性質) 등의 요인(要因)에 따르는 위치를 3차원(次元) 좌표(座標)상에 ordination하였고, cluster분석(分析)을 통하여 유사(類似)한 특징을 가진 4가지 수종군(樹種群)을 분류(分類)하였다. 과(科)별로 극성상지수(極盛相指數) 범위를 파악한 결과, 자작나무과(科)와 단풍나무과(科)에 속하는 수종들의 지수(指數) 범위가 넓었고, 버드나무과의 수종들은 선구수종의 전형적인 특성을 나타내었으나, 특별히 극성상(極盛相) 생활형(生活形)의 수종군(樹種群)을 갖는 과(科)는 없었다.

• Preventive Nutrition and Food Science
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• 제14권4호
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• pp.349-353
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• 2009

The effects of packaging materials on preserving the functional component of pine bud beverage stored under UV (ultraviolet) light exposure conditions were studied. The order of UV light blocking properties of the selected packages was: opaque can> opaque PET (polyethylene terepthalate) with green lamination=transparent PET with 10% PEN (polyethylene naphthalate) blending> transparent PET, and did not depend on film thickness in specified range. At 20${^{\circ}C}$, the order of preserving degree of original color and endobornyl acetate, which is quality index of pine bud beverage, was the same as above. Exposure to UV light can cause of deterioration of functional food components, but green color lamination and blending of PEN materials with transparent PET help to preserve the UV sensitive pine bud beverage components. However, the treated PET bottles have poorer preservation capabilities than the opaque cans. Transparent PET with PEN blending, in particular, will be very useful packaging material for colorful functional beverage preservation by helping to protect the ingredients while attracting consumer attention.

• 한국연초학회지
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• 제22권2호
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• pp.133-137
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• 2000

The bulk curing experiment to improve the quality of flue-cured leaves were carried out to evaluate relationship between the modified(3 step-up) drying and conventional drying method in bulk curing process. Modified drying method was somewhat higher values in yellowing color index of cured leaves, and less brittle than those in conventional drying program. As to the chemical properties, there was no difference in chemical component levels in cured leaves between the modified and the conventional methods, while the major chemical compounds in relation to aromatic essential oil of cured leaves showed mostly higher level in the modified method than that in conventional drying method. Additionally 3 step-up drying method increased the tobacco quality by 2 % in price per kg compared with conventional drying method.

• 한국기계기술학회지
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• 제13권3호
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• pp.57-64
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• 2011

Vibrations on the floor in a car are transmitted to the foot, hip, and back from the seat. Human body recognizes these vibrations, but the sensitivity for each vibration is different. To evaluate these vibrations, RMS(root mean square) of accelerations, VDV(vibration does value) are commonly used. The ride comfort evaluation is usually carried out by experiments of real cars which are expensive. The purpose of this paper is to briefly review the status of several ride vibration standards and criteria having relevance to construction machinery vehicles and to suggest recommendations for the effective use of such criteria in vehicle / component development.

• 한국기술혁신학회:학술대회논문집
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• 한국기술혁신학회 2016년도 춘계학술대회 논문집
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• pp.404-430
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• 2016

본 연구는 과학기술계 정부출연 연구기관 평가에서 논문의 질적 평가를 위해 새로 도입된 피인용도 지표가 성과지표의 구성요건 중 적시성을 충족할 수 있는가라는 문제의식에서 출발하였다. 이에 피인용 반감기와 즉시성 지수 등 논문의 주기적 특성을 분석 활용하여 실질적인 질적 성과체계로 전환하기 위한 기관평가의 개선방향을 제시하고자 한다. 연구 결과로 기술의 발달과 의존성이 높아짐에 따라 학문의 변화속도 또한 빠르게 변화하고 있으나, 공공기술은 타 분야에 비해 인용속도가 느리고, 산업과 연관된 분야는 지식이전 속도가 빠른 것으로 분석되었다. 또한, 학문분야 특성에 따른 피인용 주기는 차이가 없었으며, 각 분야의 질적으로 우수한 논문의 평가 시 피인용 지수의 타당성을 확보하기 위해서는 6년정도의 기간이 누적된 데이터가 필요한 것으로 분석되었다. 분야별 질적 성과평가를 위해 필요한 피인용의 시간적 특성을 기술통계적으로 도출한 결과를 반영하여 임무중심형 연구기관 평가의 문제점을 도출하였다. 이를 개선하기 위한 객관적이고 타당한 질적 평가를 위한 정책적 대안을 평가주기적, 평가기준적, 평가관리적 관점으로 제시하였다.