• Title/Summary/Keyword: quality index

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Model Development and Analysis for Assessment of the National Defense Industry Quality Management (국방 군수업체 품질경영 수준 평가 모델 개발 및 분석)

  • Kim, Sung-Do;Bae, Suk-Joo;Yang, Ji-Eung;Chung, Kyu-Suk;Riew, Moon-Charn;Lim, Sung-Uk;Kim, Myung-joon;Park, Sang Ho;Jeong, Ji-Sun
    • Journal of Korean Society for Quality Management
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    • v.44 no.2
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    • pp.277-296
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    • 2016
  • Purpose: Propose model to diagnose and assess National Defense Industry and quality management by investigating and analyzing established standard model. Methods: Research on established internal model including MB, EQA and JQA model and make standard index for quality index extraction and quantitative index to test objectively for internal state. Results: Extract advantage and disadvantage by performance of National Defense Industry level diagnose and build foundation for quality management policy and road map. Conclusion: Due to result of diagnostic assesment of quality management of national defense industry, dependability, SCQM and safety part shows vulnerability and require improvement and support.

A Study on Service Quality of Fashion Retail Stores, using the Kano Model & Potential Customer Satisfaction Improvement Index - Focused on Department Stores - (Kano 모델 및 PCSI 지수를 통한 의류점포의 서비스품질에 관한 연구 - 백화점을 중심으로 -)

  • Han, Sang-In;Hwang, Sun-Jin
    • Journal of the Korean Society of Costume
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    • v.61 no.1
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    • pp.34-46
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    • 2011
  • The purposes of this study are to classify apparel service quality elements using the Kano's model, and to identify how much service quality can increase the degree of customer satisfaction when the service quality is fully fulfilled. Women over 20 years-old from metropolitan areas participated in the study. Data from 254 questionnaires were used for the statistical analysis. The results were as follows: First, 17 service quality elements were categorized into one-dimensional quality which could lead to both satisfaction and dissatisfaction, and 3 services quality elements were categorized into indifferent quality which neither result in satisfaction nor dissatisfaction. Second, potential customer satisfaction improvement(PCSI) Index was developed using Kano model and CS coeffient. Findings of this study provide both industry and academic researchers with a guide to increase customer satisfaction in fashion retail store.

Estimation of River Pollution Index Using Landsat Imagery over Tamsui River, Taiwan

  • Wang, Ying Hsuan;Sohn, Hong-Gyoo
    • Ecology and Resilient Infrastructure
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    • v.5 no.2
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    • pp.88-93
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    • 2018
  • In-situ water quality sampling is used for accurate water quality assessment. However, in-situ water quality sampling offers limited samples and requires much time and intensive labors. Remote sensing approach has recently applied for water quality assessment. It has shown the advantage of offering a synoptic view but also more efficient and economical. In this study, we utilized Landsat Imagery to estimate the water quality of the Tamsui River basin, considered as one of the most important rivers located in the north of Taiwan. In order to monitor water quality of Tamsui River basin, a linear regression relation between the value of spectral radiance and four water quality parameters are investigated with 38 water sampling stations. Through the regression model, we could estimate river pollution index (RPI) from the predicted value of four water quality parameters. By using RPI, we can examine the pollution level of Tamsui River. The accuracy of RPI conversion of this study ranged from 32.2% to 68.2%.

Luxuriousness Sound Quality Index Development of Electrically Powered Roller Blind (차량용 전동 롤러 블라인드의 고급감 음질지수 개발)

  • Sung, Weonchan;Jo, Hyeonho;Kang, Yeon June;Kim, Seonghyeon;Park, Dongchul
    • Transactions of the Korean Society for Noise and Vibration Engineering
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    • v.25 no.5
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    • pp.345-351
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    • 2015
  • Sounds of electrically powered vehicle components such as window lift system, roller blind, etc., are required to be more comfortable and not to irritate the people emotionally. In this paper, a study was conducted to identify the significant sound quality metric and compose the luxuriousness sound quality index of electrically powered vehicle roller blind which is part of vehicle sunroof system. Before conducting subjective evaluation, sound characteristics of roller blind was analyzed and set the target operating sound for subjective evaluation. Thus, transfer sound of roller blind which has the characteristics of sound modulation was used for subjective evaluation. Multiple linear regression analysis was carried out by chosen Zwicker's metrics which are pointed by comments of jurors. Loudness and sharpness related metrics are prime metrics in luxuriousness sound quality index we composed. Also, effect of roller blind assay when it is attached to real vehicle was identified to evaluate the validity of index.

A Study on Process Capability Index using Loss Function Under the Muli-Attribute Conditions (다특성을 고려한 상황하에서의 공정능력지수에 관한 연구)

  • Kim Youn Hee;Kim Soo Youl;Park Myoung Kyu
    • Proceedings of the Safety Management and Science Conference
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    • 2005.05a
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    • pp.503-521
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    • 2005
  • Process capability indices are widely used in industries and quality assurance system. When designing the parameter on the multiple quality characteristics, there has been a study for optimization of problems, but there has been few former study on the possible conflicting phenomena in considertion of the correlations among the characteristics. To solve the issue on the optimal design for muliple quality characteristics, the study propose the expected loss function with cross-product terms among the characteristics and derived range of the coefficients of terms. Therefore, the analysis have to be required a multivariate statistical technique. This paper introduces to multivariate capability indices and then selects a multivariate process capability index incorporated both the process variation and the process deviation from target among these indices under the multivariate normal distribution. We propose a new multivariate capability index $MC_{pm}^{++}$ using quality loss function instead of the process variation and this index is compared with the proposed indices when quality characteristics are independent and dependent of each other,

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A Study on Multiple Characteristics Process Capability Index using Expected Loss Function (기대손실함수를 이용한 다특성치 공정능력지수에 관한 연구)

  • Kim Su Yeol;Jo Yong Uk;Park Myeong Gyu
    • Proceedings of the Safety Management and Science Conference
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    • 2004.11a
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    • pp.69-79
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    • 2004
  • Process capability indices are widely used in industries and quality assurance system. When designing the parameter on the multiple quality characteristics, there has been a study for optimization of problems, but there has been few former study on the possible conflicting phenomena in considertion of the correlations among the characteristics. To solve the issue on the optimal design for multiple quality characteristics, the study propose the expected loss function with cross-product terms among the characteristics and derived range of the coefficients of terms. Therefore, the analysis have to be required a multivariate statistical technique. This paper introduces to multivariate capability indices and then selects a multivariate process capability index incorporated both the process variation and the process deviation from target among these indices under the multivariate normal distribution. We propose a new multivariate capability index $MC_{pm}^{++}$ using quality loss function instead of the process variation and this index is compared with the proposed indices when quality characteristics are independent and dependent of each other.

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Which is the proper insertion method of laryngeal mask airway according to the rescuer's position? : Comparison between index finger insertion and thumb insertion (구조자의 위치에 따른 적절한 후두마스크기도기 삽입방법은 무엇일까? : 검지손가락법과 엄지손가락법의 비교)

  • Chun, Kyoung-Ha;Moon, Jun-Dong
    • The Korean Journal of Emergency Medical Services
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    • v.21 no.3
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    • pp.7-16
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    • 2017
  • Purpose: The purpose of the study was to investigate the effects of laryngeal mask airway (LMA) insertion from different positions, using different methods, on the quality of the insertion, for identifying a more convenient and effective insertion method. Methods: In a model ambulance, 30 paramedic students performed the LMA insertion procedure, in four different settings, combinations of the rescuer's position (at the head end of the patient, at the side of the patient), and insertion technique (index finger insertion, thumb insertion), in a randomized order. Quality of insertion index and convenience of use were measured. Results: The quality of insertion index (tidal volume, gastric insufflation, airway pressure, airway sealing pressure, midline positions, insertion success grade, and insertion time) were not significantly different among four different settings. However LMA insertion from the anterior (head) end, using the index finger method compared to the thumb method was found to be significantly more convenient. Conclusion: We recommend using the more convenient and familiar LMA insertion method, between index finger insertion and thumb insertion, regardless of rescuer's position.

Prediction of Carcass Meat Quality Grade by Ultrasound in Hanwoo (초음파를 이용한 한우의 도체육질 예측)

  • Rhee, Y.J.;Kim, J.Y.;Lee, S.K.;Song, Y.H.
    • Journal of Animal Science and Technology
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    • v.47 no.6
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    • pp.1095-1100
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    • 2005
  • For the establishment of prediction strategies of carcass meat quality grade and for the enhancement of prediction accuracy, sixty six Hanwoo steers were ultrasonically tested at 24 months of age. Ultrasonic meat quality grade were predicted by standard ultrasonic image and decision tree method using ultrasonic meat quality index. From the results of decision tree method using ultrasonic meat quality index, it was found that the marbling score was mainly influenced by the distinctness of rib on ultrasound image. Prediction accuracy of meat quality grade by ultrasonic meat quality index was 86.4%, resulting in 7.6% higher accuracy than that by standard ultrasonic image (78.8%).

Assessment of tributary water quality using integrated Water Quality Index (통합수질지수를 이용한 지류지천 수질평가)

  • Kal, Byungseok;Park, Jaebeom;Kim, Sanghun;Im, Taehyo
    • Journal of Wetlands Research
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    • v.19 no.3
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    • pp.311-317
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    • 2017
  • In this study, the water quality index was calculated using the water quality monitoring data in the Nakdong River water system and the water quality status was compared with the living standard. The water quality index was selected by the RWQI method CCME-WQI currently used by the Ministry of Environment. The water quality items were selected as 7 items for pH, DO, EC, water temperature, TOC, T-N and T-P. The evaluation period was selected from the last three years (2013~2015) and water quality monitoring data measured within the period were used. As a result of the evaluation, the results of the previous evaluation showed similar tendency to the index of living environment, but the monthly evaluation showed different BOD and T-P results. Therefore, it is concluded that it is more reliable that more complex evaluation than single water quality evaluation is needed for efficient river management.

The Relation between the Process Capability Index and the Quality Assurance Level Considering Various Conditions (다양한 상황을 고려한 공정능력지수와 품질보증수준의 관계)

  • 조문수;임태진
    • Journal of Korean Society for Quality Management
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    • v.30 no.2
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    • pp.130-151
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    • 2002
  • This paper investigates the relation between the Process capability index(PCI) and the quality assurance level under various conditions. The effect of the off-targetness of the process mean, deviation from the nomality, the estimation error, and tile measurement error on the quality assurance level is evaluated. Various distributions such as the Student-t, the chi-square, the gamma, the Weibull, and the log-normal distributions are considered to evaluate the deviation from the nomality. The quality levels under abnormal conditions turn out to be severely different from that under the standard condition. We provide tables and graphs of the quality assurance level on various abnormal conditions. In order for the industry users to use the PCI properly, they should refer to the tables and graphs, especially when they are not certain about the standard assumptions on which the PCI depends.