• Title/Summary/Keyword: quality factors

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Factors Influencing the Quality of Life in Low- Income Elders Living at Home: A Literature Review (저소득 재가 노인의 삶의 질에 영향을 미치는 요인에 대한 문헌 분석)

  • Cho, Chung-Min
    • Journal of Korean Public Health Nursing
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    • v.27 no.2
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    • pp.372-383
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    • 2013
  • Purpose: The purpose of this study was to investigate the current state and trends of factors influencing the quality of life in low- income elders living at home. Methods: To carry out this study we established the patient, intervention, comparison, outcomes (PICO) strategy, reviewed 241 published documents from both national and international electronic databases, and finally selected 9 references based on inclusion and exclusion criteria alone. The quality of selected references was assessed using 15 questions. Two reviewers independently examined titles and abstracts and assessed whether each met the predefined inclusion and exclusion criteria. Results: The following factors were significantly associated with quality of life in low- income elders: (1) demographic factors such as number of children, income, and age; (2) health - related factors such as joint exercise capacity, activities of daily living/instrumental activities of daily living, health perception, health promotion behavior, and depression; and (3) socio environmental factors such as family support, community-based service program, leisure activity, and the number of neighborhoods involved. Conclusion: The results of our study provide a definite basis for the development of a policy strategy to improve the quality of life in elders with low income and we hence strongly recommend that any strategy to improve the quality of life in low-income elders be based on the results of our study.

A Study on Improvement of the Individual Pilot Quality Control System for Flight Safety (비행안전을 고려한 조종사 개인별 자질관리(IPQC)제도의 개선에 관한 연구)

  • 윤봉수;이성희
    • Proceedings of the Safety Management and Science Conference
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    • 1999.11a
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    • pp.53-72
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    • 1999
  • IPQC system was introduced for the flight safety at the age of scientific safety management in the 1980s. In spite of performing this system, aircraft accidents caused by human factors, which were above 70% among all flight accident factors, have not been reduced. Accordingly, throughout this paper I analyzed the aircraft accident factors by means of a literature study and a pilot survey. Then, based on the notion of TQC(Total Quality Control), I hierarchically classified Individual Quality into Capacity Management, Safety Management, and General Management and did the low-ranked management factors as well. AHP (Analytic Hierarchy Process), one of the scientific management methods, was used for estimating the relative importance of Individual Quality Control factors and the heavy aircraft accident causes over the last 20 years were analyzed according to the flight ranks. Based on the comparative analysis of results derived above, an IPQC model as flight ranks is established. In short, according to this newly suggested model we can obtain the maximum flight safety with the preventive actions against aircraft accidents caused by human factors and by improving the operation effect under the reasonable pilot management.

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Success Factors of Collaboration Systems in the Shipbuilding Industry (조선산업에서 협업시스템의 성공요인에 관한 연구 : D사(社) 협업기업들의 사례를 중심으로)

  • Park, Joon-Kyou;Jeong, Dae-Yul
    • The Journal of Information Systems
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    • v.21 no.1
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    • pp.19-46
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    • 2012
  • This paper classifies the success factors of collaboration system in the shipbuilding industry. We propose the structural model that identifies the relationship between the success factors and organizational performance. To test empirically the relationship between the factors, we developed the measurement of each factors. This paper has examined the relationship between the independent variables and the mediating variables, also has examined the relationship between the parameters and a final dependent variable. The independent variables are as follows, (1) quality of system including reliability, flexibility, and accessibility, (2) the quality of information including contents, expressiveness, and (3) the partner relationship including the information sharing and the compatibility of strategies. The mediating variables are user involvement, parter trust, and user satisfaction. The final dependent variable is business performance. The hypotheses test proved that the system quality significantly affect user satisfaction, the information quality positively influence on the user participation, and the information sharing and strategic fit of partner relationship positively affect partner trust. Also, the user participation and partner trust significantly affect user satisfaction. Finally, the user participation, user satisfaction, and partner trust have a decisive effect on the organizational performance. The results of hypothesis test verified that the quality of information and system, also partner relationship are important to operate successfully the collaboration system in the shipbuilding industry. Also, the mediating variables are important to explain the structural relationship between the independent variables and organizational performance.

Meta-Analysis of Social Psychological Factors related to Quality of Life in Stroke Patients (뇌졸중 환자의 삶의 질과 관련된 사회 심리적 요인에 대한 메타분석)

  • Yang, Young-Ok;Kim, Minju;Park, Kyung-Yeon
    • Research in Community and Public Health Nursing
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    • v.29 no.4
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    • pp.510-519
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    • 2018
  • Purpose: The purpose of this meta-analysis isto identify social psychological factors related to quality of life and estimate the effect sizes of the factors among patients with strokes. Methods: Thirteen studies with a total of 1,814 patients published from the earliest records to January 8, 2017 were selected through a systematic process of searching the literature, and evaluated against influencing factors of quality of life and their effect sizes. Pooled effect sizes were calculated using the random effect model. Meta-analysis was conducted by R software. Results: The following influencing factors had a strong association with quality of life with stroke: depression (r=-.50; 95% CI: -0.63~-0.46), activities of daily living (r=.46; 95% CI: 0.35~0.56), and social support (r=.40; 95% CI: 0.24~0.53). Conclusion: The findings confirm that depression, activities of daily living and social support are associated with quality of life among patients with stroke survivors. We recommend that any intervention program to improve the quality of life with stroke patients consider addressing these modifiable influencing factors.

An Effect of Image and Satisfaction of Job Information Sites for High Quality Human Resources on Relationship Quality and Loyalty Intention (고급 인력을 위한 취업정보사이트의 이미지와 만족이 관계품질과 충성의도에 미치는 영향)

  • Cho, Chul-Ho
    • Journal of Korean Society for Quality Management
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    • v.45 no.2
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    • pp.275-292
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    • 2017
  • Purpose: This study is designed to explore web-site service quality factors in job information site for high quality human resource, and to test relationship among web service quality, image, user satisfaction, relationship quality, and loyalty intention. Methods: A survey tool was questionnaire that had obtained validity and reliability through literature survey and pretest survey, and sample 214 was analyzed through SEM using SPSS21.0 and AMOS21.0. Results: Web design and information offer affect Image and user satisfaction. Also, relationship quality turned out to be an important mediator between image and loyalty intention and between customer satisfaction and loyalty intention. Conclusion: This study shows that two factors in via of relationship quality, were important factors that related companies have to emphasize to raise performance, Also, in order to raise loyalty intention of customer, marketer should exert to well manage relationship quality having significance as a mediator.

The relationship between leadership and service quality (리더십과 서비스품질의 관계에 대한 연구)

  • 안관영
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.27 no.1
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    • pp.15-23
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    • 2004
  • As the family's revenue and the preference for the quality of life increase, outdoor food and meal industry is rapidly growing up in Korea. Thus employee's service quality is much more necessary in this industry This paper reviews the relationship between the leadership and the service quality. Samples collected from restaurant employee were 571 cases and were analyzed to test the relationship between the leadership factors and the service quality factors. Statistical results showed that the leadership influences to the tangibility and the empathy among service quality factors more than to other factors. And the transformational leadership style is more effective than transactional leadership style.

Optimal Process Condition for Products with Multi-Categorical Ordinal Quality Characteristic (다범주 순서형 품질특성을 갖는 제품의 최적 공정조건 결정에 관한 연구)

  • Kim Sang-Cheol;Yun Won-Young;Chun Young-Rok
    • Journal of Korean Society for Quality Management
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    • v.32 no.3
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    • pp.109-125
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    • 2004
  • This paper deals with an optimal process control problem in production of hull structural steel plate with high defective rate. The main quality characteristic(dependent variable) is the internal quality(defect) of plates and is dependent on process parameters(independent variables). The dependent variable(quality characteristics) has three categorical ordinal data and there are 35 independent variables(29 continuous variables and 6 categorical variables). In this paper, we determine the main factors and to develop the mathematical model between internal quality predicted probabilities and the main factors. Secondly, we find out the optimal process condition of main factors through analysis of variance(ANOVA) using simulation. We consider three models to obtain the main factors and the optimal process condition: linear, quadratic, error models.

The Effects of Medical Service Quality on the Customer Satisfaction and Intention of Revisit in Long-Term Care Hospitals (요양병원의 서비스품질이 고객만족과 재이용의도에 미치는 영향)

  • Yang, Jong-Hyun;Chang, Dong-Min
    • Korea Journal of Hospital Management
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    • v.17 no.3
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    • pp.37-56
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    • 2012
  • The purpose of this study is to analyze effects of medical service quality on the customer satisfaction and intention of revisit in long-term care hospitals. To achieve purpose of the research, the data was collected from 321 patients in 8 long-term care hospitals using a standardized questionnaires. Using the structural equation modeling(SEM), this study examines the relationship among medical service quality, customer satisfaction and intention of revisit. The results show that the medical service quality factors such as convenience and accessibility have positive effects on the customer satisfaction which positively relates to intention of revisit. Medical expertise of the service quality factors has positive influence upon intention of revisit in long-term care hospitals. Therefore, the results of this study show that the medical service quality factors which are convenience and accessibility leading to customer satisfaction are important factors to select long-term care hospitals.

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The Effects of Airline Service Qualities Including Webservice on the Airline Reuse Intention (웹서비스를 포함한 항공사 서비스품질이 재이용의도에 미치는 영향에 관한 연구)

  • Jang, Hyeong-Uk;Yun, Seung-Ja;O, Hong-Cheol
    • Proceedings of the Korean Society for Quality Management Conference
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    • 2006.11a
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    • pp.23-28
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    • 2006
  • In spite of abundant researches on service quality, researches on airline service quality have not been sufficiently conducted. This study attempts to delineate inclusive service quality factors by using SERVQUAL variables, airline core service variables, and web service variables together. Furthermore, the reuse intention of international airlines was regressed with these seven service quality factors. All service quality factors had positive impacts on dependent variable. Among the factors, the web service factor has most positive effect on reuse intention.

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A Study on Scheme for driving the Win-Win Cooperation of Quality Management (상생협력 품질경영의 추진방안에 관한 연구 - 기업 내부역량의 조절효과를 중심으로 -)

  • Yoo, Choonburn
    • Journal of Korean Society for Quality Management
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    • v.42 no.4
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    • pp.701-716
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    • 2014
  • Purpose: In the paper, I studied success factors and measures for win-win quality management for boosting corporate competitiveness through the achievement of high quality. Methods: As such, to that end, data of companies' win-win quality management activities and Cooperation performance were gathered. Also, I had a literature review and working staffs'opinions were gathered to develop items related to trade dependence, quality cooperation, and mutual trust and cooperation. To develop the questionnaire, sufficient literature survey was conducted, and advice was sought from experts of manufacturing companies which practice Win-Win Cooperation. Results: Based on these previous researches and analysis by structural equation modeling, among trade dependence factors, overall, other factors except financial dependence and some detailed factors were found to have a relatively significant influence relation. Conclusion: The findings of this study suggest that if individual organizations can construct an effective quality improvement system and positively pursue win-win activities, it will contribute greatly to achieving high quality and improving financial performance. However, given the time and regional limits of this study, more in-depth studies need to be conducted on measures for boosting quality competitiveness through Win-Win Cooperation.