• Journal of Korean Society for Quality Management
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• v.39 no.4
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• pp.556-564
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• 2011

The purpose of this study is to analyze the effect of service quality characteristics on customer satisfaction in complex shopping mall. For the purpose of this study, we defined three service quality characteristics of complex shopping mall by correlation, harmony, synergy effect, and analyzed the effect of these quality factors on customer satisfaction. For the analysis of the data, we used exploratory factor analysis and the confirmatory factor analysis and the structural equation modeling method(AMOS 19.0). As the result of this study, we concluded that 2 of 3 service quality characteristics deeply affect on customer satisfaction in complex shopping mall, and suggest that the activation of the quality factors is needed to raise the customer satisfaction.

• Journal of the Korea Safety Management & Science
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• v.6 no.2
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• pp.91-101
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• 2004

Consumers require various quality characteristics including safety. The reduction of risk concerned on product safety becomes an urgent issue in leading companies. The strategy for customer satisfaction by choosing attractive quality characteristic is not enough for risk reduction in view of producer. This paper presents a method for choosing quality characteristics and risk characteristics by integrating QFD based on quality requirements and AHP based on safety requirements, also shows its application for complex equipment.

• Proceedings of the Safety Management and Science Conference
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• 2004.05a
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• pp.137-144
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• 2004

Consumers require various quality characteristics including safety. The reduction of risk concerned on product safety becomes urgent issue in leading companies. The strategy for customer satisfaction by choosing attractive quality characteristic is not enough for risk reduction in view of producer. This paper presents a method for choosing quality characteristics and risk characteristics by integrating QFD based on quality requirements and AHP based on safety requirements, also shows its application for complex equipment.

• Journal of Soil and Groundwater Environment
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• v.22 no.1
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• pp.13-17
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• 2017

Over 30% of domestic soil contamination has occurred via petroleum products and complex oil. Moreover, contamination by complex oil is more intense than it is by a single petroleum product species. In this study, we analyzed sectional TPH (total petroleum hydrocarbon) pattern and sectional ratio of current domestically distributed petroleum products, such as kerosene, diesel, bunker C, and lubricant and complex oils, to determine pollution characteristics of the soil. In the TPH pattern, kerosene, which is a light distillate, had an early retention time, and lubricant oil, which is a heavy distillate, had a late retention time in the gas chromatogram. In addition, we obtained a complexly contaminated soil via diesel and lubricant oil from the Navy and inspected it for its ratio of complex oil species. The inspection results showed that this soil was contaminated with 85% diesel and 15% lubricant oil. The method developed in this study could be used to determine complex petroleum sources and ratios at sites with accidentally contaminated soil.

• Journal of Korean Society for Atmospheric Environment
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• v.15 no.5
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• pp.625-638
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• 1999

Air quality modeling for coastal urban region has been composed of a complex system including meteorological, chemical and physical processes and emission characteristics in complex terrain. In this study, we studied about an effect prediction for deposition phenomenon affecting on air quality in Pusan metopolitan metropolitan city. In air quality modeling including ship sources, a situation considered deposition process habe better result than not considered when compared with observed value. Air pollutants emitted into urban air during the daytime nearly removed through urban atmosphere polluted. Also these phenomena correlated concentration variation connent with sea/land breezes and terrain effect. Therefore we conclude that the concentration was low at daytime when deposition flux is high, and deposition effect on industrial complex and Dongrae region is considerable in particular.

• Food Science of Animal Resources
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• v.34 no.4
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• pp.552-557
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• 2014

This study investigated the effects of ${\gamma}$-aminobutylic acid (GABA) on the quality and sensorial properties of both the GABA/NaCl complex and model meat products. GABA/NaCl complex was prepared by spray-drying, and the surface dimensions, morphology, rheology, and saltiness were characterized. For model meat products, pork patties were prepared by replacing NaCl with GABA. For characteristics of the complex, increasing GABA concentration increased the surface dimensions of the complex. However, GABA did not affect the rheological properties of solutions containing the complex. The addition of 2% GABA exhibited significantly higher saltiness than the control (no GABA treatment). In the case of pork patties, sensory testing indicated that the addition of GABA decreased the saltiness intensity. Both the intensity of juiciness and tenderness of patties containing GABA also scored lower than the control, based on the NaCl reduction. These results were consistent with the quality characteristics (cooking loss and texture profile analysis). Nevertheless, overall acceptability of the pork patties showed that up to 1.5%, patties containing GABA did not significantly differ from the control. Consequently, the results indicated that GABA has a potential application in meat products, but also manifested a deterioration of quality by the NaCl reduction, which warrants further exploration.

• Journal of the Korean Society for Precision Engineering
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• v.17 no.9
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• pp.210-221
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• 2000

Plastic mold designers and frequently faced with optimizing multi-quality issues in injection molded parts. These issues are usually in conflict with each other and thus tradeoff needs to be made to reach a final compromised solution. in this study an automated injection molding design methodology has been developed to optimize multi-quality characteristics of injection molded parts. The features of the proposed methodology are as follows : first utility theory is applied to transform the original multi-objective problem into single-objective problem. Second is an implementation of a direct search-based injection molding optimization procedure with automated consideration of robustness against process variation. The modified complex method is used as a general optimization tool in this study. The developed methodology was applied to an actual mold design and the results showed that the methodology was useful through the CAE simulation using a commercial injection molding software package. Applied to production this study will be of immense value to companies in reducing the product development time and enhancing the product quality.

• The Korean Journal of Health Service Management
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• v.13 no.3
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• pp.127-136
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• 2019

Objectives: This study examined the determinants of quality of life, depending on the presence or absence of asthma in adults, based on secondary wave data. Methods: Among the 21,724 people participating in the 6th Korea National Health and Nutrition Examination Survey as it was conducted from the first to third period, 495 participants who were aged 19 or older and responded to the question of the presence or absence of asthma were included in the final analysis. Demographic characteristics were examined using the SPSS/WIN 23.0 software tool for analysis of complex sample survey data. Health-related characteristics were presented using descriptive and multivariate analysis of data. Rao_Scott ${\chi}^2$ was used for the analysis of differences in quality of life, and multiple regression analysis of complex sample survey data was used to analyze factors affecting quality of life. Results: The variable factors negatively influencing quality of life were aging, cognition of their ill health, and limited activities. Conclusions: Based on the analysis, the study suggests that practical and ongoing nursing intervention proposals to improve the quality of life of asthmatic patients should be implemented not only for physical limitations and aging but also for psychological factors that reflect subjective health statuses.

• Journal of Korean Society of Environmental Engineers
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• v.22 no.4
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• pp.689-698
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• 2000

The quality of stormwater runoff has been a major concern in water quality preservation. Characteristics of heavy metals and conventional pollutants in surface runoff from industrial complex, during the first flush, were not completely understood, Generally, separated sewer system is known for their water quality with untreated wastewater during storm events. In this study, the quality and characteristics of surface runoff from the industrial complex were investigated. The target area in the industrial complex catchment was divided 4 sub-areas, and the quality of stormwater runoff from the selected drainage areas was investigated using a grab sampling method. The petro-chemical industry and the junkyard discharged relatively high concentration of conventional pollutants, such as BOD, COD, SS, and TN through the first flush runoff samples. On the other hand, a higher level of heavy metals was found in the first flush runoff from the metal-mechanical industry and the scrap storage yard. For metals, Fe, Zn and Cu were the most prevalent species found in the first flush runoff from all sites for every surface runoff samples, while Pb, As, Cd, Cr and Ni were the least prevalent species and Hg was not found in any sample at any site. These results suggest that the nature of pollutants in surface runoff from the industrial complex was related to the type of industry, and the concentration of pollutants was determinated by the degree of exposed pollutant sources and the characteristic of rainfall events at the sites.

• Current Research on Agriculture and Life Sciences
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• v.14
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• pp.37-47
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• 1996

The main objectives of this studies are to present the most desirable rice processing complex model system in a given our situations by comparision and analyzing the major factors and, also recommend the future prospect of the rice processing complex in Korea. There are 3 different rice processing complex models in Korea. Those are concrete bin, flat type steel bin and square bin. These systems have a lot of differences and have their own characteristics such as capital requirement, efficiency, storage capacity and quality controls. The major problems of the existing rice processing centers in Korea are high fixed cost and the unbalnced systems. Following is summary to solve this problems: 1. Development of the large scale harvester and high speed continuous dryer. 2. Quality inspective system of bulk grain and large scale temporary storage facilities. 3. Large size readjustment of arable land. 4. Select the convenient location of rice processing center and formulation of well equipment facilities.