• Journal of the Korean Operations Research and Management Science Society
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• v.29 no.1
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• pp.101-112
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• 2004

Customer satisfaction level is usually measured in terms of price, qualify, customization, after-sale-service, product variety etc. Each firm sets up a distinctive production/marketing strategy to gain competitive advantage by Prioritizing the customer satisfaction measures. The market differentiation strategy directly results in supply chain performance such as lead time, inventory, customer fill rate and market share. Product proliferation desirable in customization sense often conflicts the economies of scale effect in production side. This paper focuses the relationship between product variety and market share. Specifically, we investigate how introduction of new product affects the current market share, i.e., formation of customer preference and provide some insight into the optimal range of product variety.

• 제어로봇시스템학회:학술대회논문집
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• 2000.10a
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• pp.166-166
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• 2000

This paper describes for applications of neural networks in the field of arc welding. Conventional, automated process generally involves sophisticated sensing and control techniques applied to various processing parameters. Welding parameters affecting quality include the arc voltage, the welding current and the torch travel speed. The relationship between the welding parameters and weld qualify is not a direct one, and in addition, the effect of the weld parameter variables are not independent of the each other - changing the welding current will affect the arc voltage, and so on. Finally, a suitable proposal to improve the construction of the model has also been presented in the paper.

• Journal of the Korean Society for Precision Engineering
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• v.25 no.11
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• pp.45-51
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• 2008

Successive micro-scale V-grooves and a grid of pyramids were machined by elliptical vibration tufting (EVC) to investigate feasibility of using EVC as an alternative method of creating micro-molds to photo-lithography and electroforming, which have been commonly employed. An elliptical vibration grooving machine was developed which consists of two orthogonally-arranged piezoelectric actuators, a diamond cutting tool, and a motorized xyz stage. The micro-scale features were machined on materials of copper, duralumin, nickel, and hastelloy and it was found that EVC significantly reduces cutting resistance and prohibits generation of side burrs and rollover burrs, thus resulting in improving machining qualify of micro-molds in ail experimented workpiece materials.

• Journal of Korean Society for Quality Management
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• v.29 no.4
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• pp.170-178
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• 2001

The objectives of this paper are to introduce some characteristics of two-dimensional concept of quality and to find out the possibility of the application of two-dimensional quality concept for improving the service quality. The concept was applied to small & medium-sized foreign language Institute. In order to select some service quality dimensions and decide attractive qualify factors among numerous factors, factor analysis and frequently analysis were used. The result. is that all quality factors in empathy dimension are identified as attractive quality factors. This implies that customization program is necessary in small & medium-sized foreign language institutes for improving their competitiveness. However, all quality factors in tangibles dimension are identified as must-be quality factors.

• Journal of Korean Society for Quality Management
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• v.30 no.2
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• pp.160-180
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• 2002

This is an exploratory research to examine the high-speed Internet access service's quality There are relatively scanty studies on telecommunication service quality such as the high-speed Internet access service. It has long been considered that service qualify are composed of process quality and outcome quality. Conducting an empirical research, we proposed that traditional outcome quality should be segmented with technical quality and outcome quality. Outcome quality is related to meeting consumer's needs to seek terminal value. In this paper, we explore to diagnose the well-known SERVQUAL's applicability to telecommunication industry and suggest some strategic and practical implications.

• Proceedings of the Korean Society for Technology of Plasticity Conference
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• 2004.10a
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• pp.252-255
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• 2004

Design modification of the stamping die for the upper member of a front end module carrier is carried out in order to improve the feeling qualify of the final product. The small inferiority induced by wrinkling near the wall of the FEM upper member has been inspected after the draw-forming process. The finite element simulation shows that the excess metal is developed by the irregular contact of the blank the tool and it remains after the final stroke. This paper proposes two guidelines for the modification: one is to add the draw-bead; and the other is to modify the tool shape such as the forming shape at the wall. Simulation results show that the proposed guidelines both guarantee the improved feeling quality.

• International Journal of Korean Welding Society
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• v.1 no.1
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• pp.31-38
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• 2001

For the horizontal fillet welding with one plate in a vertical position, there will be a higher tendency of weld metal falling down rather than for the butt-welding in flat position. Such phenomenon could bring about the overlap or deflection of weld pool, and consequently induce the poor mechanical strength of weldments. Therefore, a precise position control of welding torch in conjunction with the weld qualify plays an important role in welding robot applications. In the present study, an experimental method was proposed for deriving a mathematical model between the leg length and the welding conditions. Finally, an algorithm was proposed for weld seam tracking and improvement of the weld quality. The reliability of the proposed algorithm was evaluated through various experiments, which showed that the proposed algorithm can be very effective for tracking the weld line and simultaneously achieving the sound weld bead.

• Journal of the korean society of oceanography
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• v.39 no.2
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• pp.148-154
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• 2004

This study describes the realtime monitoring system for water quality conditions in coastal waters. Some issues on the data qualify control and quality analysis are examined along with examples of erroneous data. Three different cases of database produced by the realtime monitoring system are presented and analyzed, namely 1) hypoxic condition, 2) over-saturated D.O. and 3) short-term variability of temperature and D.O. In utilizing the realtime database, D.O. prediction and warning models are developed based on autoregressive stochastic process. The model is very simple, yet, users in various levels from powerful and useful with its ability to send warning messages to users in varous levels from governmental administrative staff to local fisherman, and give them some allowances to cope with the situation.

• Proceedings of the Korean Society of Precision Engineering Conference
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• 1996.11a
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• pp.560-564
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• 1996

In recently, annealing process of cold rolled sheet tend to change to continuous annealing process for improving qualify, saving yield. In the meantime as demand for various kind and small lot of products has been increasing, batch annealing has been appreciated for its small restriction for the operation. So, we tested on the effect for a hydrogen contents of atmospheric gas at annealing furnace. As a result of several investigation. We confirmed for the following characteristics ; improved productivity, uniform heating, improved surface quality, saving energy. Therefore, the use of hydrogen instead of nitrogen as the protective gas, combined with high convection in batch annealing furnaces, has shown that considerable increases in furnace output and material quality are attainable. Owing to the low density, high diffusion and reducing character of hydrogen, a better transfer resulting in uniform material temperatures and improved coil surfaces can be achieved.

• Proceedings of the Korean Society of Precision Engineering Conference
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• 1996.11a
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• pp.474-478
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• 1996

Process monitoring in laser welding is essential for automation and quality control of products. Various signals from laser welding, such as plasma, sound, optical signals, etc., are utilized for monitoring the process and detecting abnormal weld conditions. In this study, both W light from plasma formed above the weld pool and IR signal from the melting pool are detected with photodiodes and PC-based A/D board, and analyzed to give a guidance about the weld quality. Experimental results show the possibility of using the signals for predicting and evaluating the weld qualify and adapting into the system for on-line process monitoring.