• Title/Summary/Keyword: public guide robot

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An Analysis of Quality Attributes and Service Satisfaction for Artificial Intelligence-based Guide Robot (인공지능 안내 로봇 서비스 만족도와 품질 속성 분석)

  • Miyoung Cho;Jaehong Kim;Daeha Lee;Minsu Jang
    • The Journal of Korea Robotics Society
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    • v.18 no.2
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    • pp.216-224
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    • 2023
  • Guide robots that provide services in public places have recently emerged as a non-face-to-face solution with the spread of COVID-19 and are growing. However, most guide robots provide only the same level of intelligence and the same interaction in different and changing environments. Therefore, its usefulness is limited and customers' interest is quickly lost. To solve this problem, it is necessary to develop social intelligence that can improve the robot's environment and situational awareness performance, and to continuously maintain customer interest by providing personalized and situational services. In this study, we developed guide robot services based on social HRI components that provides multi-modal context-aware. We evaluated service usefulness by measuring user satisfaction and frequency of use of the service through the survey. We analyzed the service quality attributes to identify the differentiating factors of guide robot based on social HRI components.

Development of an Autonomous Guide Robot for Campus Tour (캠퍼스 자율 안내로봇 개발)

  • Lim, Jong Hwan;Kim, Hee Jung
    • Transactions of the Korean Society of Mechanical Engineers A
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    • v.41 no.6
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    • pp.543-551
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    • 2017
  • A campus guide robot was developed that can autonomously guide people through a university campus. The robot is able to evaluate its location using Differential Global Positioning System (DGPS) and Dead-Reckoning using the encoders mounted on its wheels. The robot can navigate autonomously along a guide route that is set in advance. A new position-based guidance approach was suggested. Unlike the conventional method of setting the guide sequence in advance, the robot acquires guidance by judging whether there is guide information corresponding to its current position. The robot searches guide information from the guide database while it moves along the guide path autonomously. If there is any guide information available around the location of the robot, then it performs guide functions. We also suggested an effective guide scenario that can maximize the interest of people. The performance of the robot was tested through sets of experiments in a true campus environment.

Text Mining Analysis of Customer Reviews on Public Service Robots: With a focus on the Guide Robot Cases (텍스트 마이닝을 활용한 공공기관 서비스 로봇에 대한 사용자 리뷰 분석 : 안내로봇 사례를 중심으로)

  • Hyorim Shin;Junho Choi;Changhoon Oh
    • The Journal of the Convergence on Culture Technology
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    • v.9 no.1
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    • pp.787-797
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    • 2023
  • The use of service robots, particularly guide robots, is becoming increasingly prevalent in public institutions. However, there has been limited research into the interactions between users and guide robots. To explore the customer experience with the guidance robot, we selected 'QI', which has been meeting customers for the longest time, and collected all reviews since the service was launched in public institutions. By using text mining techniques, we identified the main keywords and user experience factors and examined factors that hinder user experience. As a result, the guide robot's functionality, appearance, interaction methods, and role as a cultural commentator and helper were key factors that influenced the user experience. After identifying hindrance factors, we suggested solutions such as improved interaction design, multimodal interface service design, and content development. This study contributes to the understanding of user experience with guide robots and provides practical suggestions for improvement.

A Study on Human-Friendly Guide Robot (인간친화적인 안내 로봇 연구)

  • Choi, Woo-Kyung;Kim, Seong-Joo;Ha, Sang-Hyung;Jeon, Hong-Tae
    • Journal of the Institute of Electronics Engineers of Korea SC
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    • v.43 no.6 s.312
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    • pp.9-15
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    • 2006
  • The recent development in robot field shows that service robot which interacts with human and provides specific service to human has been researched continually. Especially, robot for human welfare becomes the center of public concern. At present time, guide robot is priority field of general welfare robot and helps the blind keep safe path when he walks outdoor. In this paper, guide robot provides not only collision avoidance but also the best walking direction and velocity to blind people while recognizing environment information from various kinds of sensors. In addition, it is able to provide the most safe path planing on behalf of blind people.

A Directional Perception System based on Human Detection for Public Guide Robots (공공 안내 로봇을 위한 인체 검출 기반의 방향성 감지 시스템)

  • Doh, Tae-Yong;Baek, Jeong-Hyun
    • Journal of Institute of Control, Robotics and Systems
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    • v.16 no.5
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    • pp.481-488
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    • 2010
  • Most public guide robots installed in public spots such as exhibition halls and lobbies of department store etc., have poor capability to distinguish the users who require services. As to provide suitable services, public guide robots should have a human detection system that makes it possible to evaluate intention of customers from their movement direction. In this paper, a DPS (Directional Perception System) is realized based on face detection technology. In particular, to catch human movement efficiently and reduce computational time, human detection technology using face rectangle, which is obtained from the human face, is developed. DPS determines which customer needs services of public guide robots by investigating the size and direction of face rectangle. If DPS is adapted, guide service will be provided with more satisfaction and reliability, and power efficiency also can be added up because public guide robots provide services only for the users who expresses their intentions of wanting services explicitly. Finally, through several experiments, the feasibility of the proposed DPS is verified.

Development of Range Sensor Based Integrated Navigation System for Indoor Service Robots (실내용 서비스 로봇을 위한 거리 센서 기반의 통합 자율 주행 시스템 개발)

  • Kim Gunhee;Kim Munsang;Chung Woojin
    • Journal of Institute of Control, Robotics and Systems
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    • v.10 no.9
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    • pp.785-798
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    • 2004
  • This paper introduces the development of a range sensor based integrated navigation system for a multi-functional indoor service robot, called PSR (Public Service Robot System). The proposed navigation system includes hardware integration for sensors and actuators, the development of crucial navigation algorithms like mapping, localization, and path planning, and planning scheme such as error/fault handling. Major advantages of the proposed system are as follows: 1) A range sensor based generalized navigation system. 2) No need for the modification of environments. 3) Intelligent navigation-related components. 4) Framework supporting the selection of multiple behaviors and error/fault handling schemes. Experimental results are presented in order to show the feasibility of the proposed navigation system. The result of this research has been successfully applied to our three service robots in a variety of task domains including a delivery, a patrol, a guide, and a floor cleaning task.

Development of Walking Assistive System using Body Weight Supporting and Path Planning Strategy (인체 자중 보상 및 로봇 경로계획법을 이용한 이동형 보행 재활 시스템 개발)

  • Yu, Seung-Nam;Shon, Woong-Hee;Suh, Seung-Whan;Lee, Sang-Ho;Han, Chang-Soo
    • Journal of Institute of Control, Robotics and Systems
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    • v.16 no.10
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    • pp.939-947
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    • 2010
  • With the rising numbers of elderly and disabled people, the demand for welfare services using a robotic system and not involving human effort is likewise increasing. This study deals with a mobile-robot system combined with a BWS (Body Weight Support) system for gait rehabilitation. The BWS system is designed via the kinematic analysis of the robot's body-lifting characteristics and of the walking guide system that controls the total rehabilitation system integrated in the mobile robot. This mobile platform is operated by utilizing the AGV (Autonomous Guided Vehicle) driving algorithm. Especially, the method that integrates geometric path tracking and obstacle avoidance for a nonholonomic mobile robot is applied so that the system can be operated in an area where the elderly users are expected to be situated, such as in a public hospital or a rehabilitation center. The mobile robot follows the path by moving through the turning radius supplied by the pure-pursuit method which is one of the existing geometric path-tracking methods. The effectiveness of the proposed method is verified through the real experiments those are conducted for path tracking with static- and dynamic-obstacle avoidance. Finally, through the EMG (Electromyography) signal measurement of the subject, the performance of the proposed system in a real operation condition is evaluated.

Ubiquitous Sensor Network based Localization System for Public Guide Robot (서비스 로봇을 위한 유비쿼터스 센서 네트워크 기반 위치 인식 시스템)

  • Choi, Hyoung-Youn;Park, Jin-Joo;Moon, Young-Sun
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.10 no.10
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    • pp.1920-1926
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    • 2006
  • With social interest, there hie been a lot of research on the Service Robot but now we are faced with the limitation of single platform. The alternative plan is the Ubiquitous-based Service Robot connected with a Ubiquitous network to overcome this limitation. Systems using RFID(Radio frequency Identification) and supersonic waves appeared for functions such as recognition of surroundings through Ubiquitous Sensor Networks. This was applied to the real robot and we have got good results. However, this has several limitations to applying to low power-based Sensor Network For example, if RFID uses a passive Sensor, the rate of recognition with the distance is limited. In case of supersonic waves, high power is required to drive them. Therefore, we intend to develop RSSI position recognition system on the basis of embodying a Sensor Network Module in this thesis. This RSSI position recognition system only measures RSSI of signals from each sensor nod. then converts them into distances and calculates the position. As a result, we can still use low power-based Sensor Network and overcome the limitation according to distance as planning Ad-Hoc Network.