• 제목/요약/키워드: product trust

검색결과 406건 처리시간 0.027초

전자상거래의 축산물 원산지 표시실태 및 표시규정 모니터링 (Monitoring Country-of-Origin Labels and Indication Contents for Meat on Electronic On-line Trading)

  • 남정옥;남보라;박정민;이라미;구효정;서형주;장은재;김진만
    • 한국축산식품학회지
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    • 제27권1호
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    • pp.117-121
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    • 2007
  • 21세기 정보사회로의 변화는 각 분야에 걸쳐 빠른 속도로 진전되고 있다. 그 중에서도 급속히 확산되고 있는 인터넷을 이용한 전자상거래의 발전과 전 사업분야에 걸친 파급 효과 또한 매우 확대되고 있다. 본 연구에서는 전자상거래를 통한 온라인 식육판매업소 100곳을 선정하여 구조화된 설문지를 이용하여 전자상거래 시 온라인 판매업소 표시사항 모니터링과 온라인 판매영업소의 축산물 판매 표시규정을 모니터링 하였다. 전자상거래시 표시사항의 조사 결과 상호명과 전화번호는 100% 모두 표기하여 높은 적합률을 나타내었다. 반면 영업장의 주소와 식육의 제조원 및 공급업체, 식육 판매업소, 사업자 등록번호 등의 항목은 상대적으로 낮은 적합률을 나타내었으며, 사이트 이용약관, 이메일 주소와 팩스번호의 적합률은 가장 낮게 조사되었다. 온라인 판매영업소의 축산물 판매 표시규정의 실태 조사결과는 제품명과 식육의 종류가 각각 100%의 높은 적합률을 나타냈으며 가격(96.3%) 원산지(93.6%), 용량(90.4%), 식육의 부위(80.9%)와 제품의 구성(73.4%) 정보는 상대적으로 낮은 적합률을 나타내었다. 특히 유통기간의 표시(20.2%), 제조일자(5.3%)는 가장 낮은 적합률을 기록하면서 안전성의 심각성을 나타내었다. 식품안전성을 확보하기 위해서는 식품위생과 안전성, 식품표시에 대한 홍보와 교육이 지속적으로 이루어져 소비자들의 식품안전에 대한 인식과 신뢰도를 높여야 한다. 또한 온라인 전자상거래 상에서도 축산물의 위생과 유통 및 보관을 위해 시행될 수 있는 다양한 제도들이 마련되어야 할 것으로 사료된다. 오늘날은 식품에 대한 소비자들의 욕구와 기호가 변화하여 건강과 식품안전성에 대한 관심도가 고조되고 있으며, 이는 식품을 구매하는 의사결정에 중요한 요인으로 작용하여 식품산업에 큰 영향을 미친다. 그러므로 식품안전의 문제는 생산자, 소비자, 식품가공업자, 언론, 정부, 학자들이 함께 풀어야 할 복합적인 문제이며 실제적 위험과 소비자의 인지된 위험에 대해 지속적으로 정확한 정보와 지식을 소비자에게 교육하고 홍보하는 것이 필요하다.

농산물 및 가공품의 지리적표시제에 대한 소비자 인식에 관한 연구 (A Study on the Consumer Perception of Geographical Indications for Agricultural and Processed Products)

  • 조정은;김동진;김현정
    • 한국조리학회지
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    • 제15권4호
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    • pp.159-171
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    • 2009
  • 지리적표시제는 농산물 및 그 가공품의 명성 품질 기타 특징이 본질적으로 특정 지역의 지리적 특성에 기인하는 경우 그 곳에서 생산된 특산품임을 입증하는 제도로 유럽의 국가들에서 주로 와인과 식품과 관련해 지난 30년 이상 광범위하게 활용되어 왔다. 본 연구는 농산물 및 가공품의 지리적표시제에 대한 소비자의 인식과 구매경험에 대해 조사하였다. 또한 본 연구는 지리적표시 상품에 대한 소비자의 추가 가격 지불 의사에 대한 조사도 실시하였다. 실증조사 결과, 24.0%의 응답자가 지리적표시제 상품을 구매한 경험이 있으며, 49.5%의 응답자는 구매 경험이 없는 것으로 조사되었다. 또한 26.5%의 응답자는 지리적표시제에 대해 알지 못하는 것으로 밝혀졌다. 구매 이유는 품질에 대한 신뢰, 안전, 좋은 맛의 순으로 나타났으며, 비구매 이유는 지식 및 관심 부족, 큰 차이 없는 품질의 순으로 나타났다. 지리적표시제 상품에 대한 소비자의 추가 가격 지불 의사에 대해 조사한 결과, 인삼류, 와인, 쇠고기와 같은 고가의 품목일수록 높은 가격 프리미엄을 지불할 의사가 있는 것으로 조사되었다.

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타오바오 쇼핑몰 이용자의 구매후기 수용에 관한 연구 (The Acceptance of Customer Reviews in Taobao)

  • 학기영;이상준;이경락
    • 한국융합학회논문지
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    • 제6권4호
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    • pp.205-212
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    • 2015
  • 본 논문에서는 중국 최대의 온라인 쇼핑몰로 자리매김한 타오바오를 대상으로 구매후기가 구매자의 구매의사결정에 어떠한 영향을 주는지를 밝히고자 연구하였다. 본 논문에서는 구매후기 내용특성, 구매후기 제공자특성, 구매자 특성이라는 세 가지 차원을 중심으로 구매자의 구매후기 수용에 영향을 미치는 주요 선행요인들을 도출하였다. 타오바오에서 제품을 구매한 경험을 가진 구매자들을 대상으로 데이터를 수집하여 분석한 결과는 다음과 같다. 첫째, 본 연구에서 구매후기 충분성과 구매후기 선명성은 모두 고객후기 수용에 통계적으로 비유의적으로 나타났다. 둘째, 구매후기 제공자 신뢰성과 구매후기 제공자 유사성은 모두 고객후기 수용을 증가시키는 것으로 나타났다. 셋째, 구매자 특성 차원에 속하는 사전지식과 관여도는 모두 고객후기 수용을 증가시키는 것으로 밝혀졌다. 마지막으로, 고객후기 수용은 구매자의 구매의도를 상당히 증가시키는 것으로 나타났다. 본 논문은 중국시장에 진출하고자 하는 쇼핑몰 이해당사자에게 구매후기 관리의 중요성을 알리고 관리방안을 제시하고 있다.

RFID 기술을 이용한 한약재 이력관리 방안에 관한 연구 (A study of plan for traceability of a Korean herb using RFID technology)

  • 김철;송미영
    • 한국한의학연구원논문집
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    • 제12권3호통권18호
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    • pp.31-47
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    • 2006
  • Nowadays Korean governments use Information Technology to improve the quality of life for a people. One of these tries is building the Food Tracing System based on Information Technology. Koreans have big concern about food that is good for health. The Food Tracing System means that the system can follows, traces, and records every steps of production and delivery of food and its ingredient. And this process should be identified and grouped by using tags, marks, and other methods. For example, producer of ingredient, processing steps of food, delivered place could be traced. In addition to food, medical herbs need consumer's trust in production and delivery. To trace and prosecute contaminated medical herbs, medical herbs also need this kind of Tracing System based on Information Technology. This study shows current medical herbs tracing ways and RFID(Radio Frequency IDentification) technology trend. As preceding study for future RFID based medical herbs tracing system, this study suggests the building plan and scenario of the Medical Herbs Tracing System. The determination of the main body for sticking RFID Tags is very important to design for RFID Traceability System. In this study, the starting point of information to medical herbs is an inspection agency. The Medical Herbs to product domestically or import moved to an inspection agency. An inspection agency bond the RFID Tags to packing of the Medical Herbs after examining the a basic its component. At the same time inspector give the information of production or importation to the Tags. This Tags are moved for logistical process to end point, the Korean medicine agency. The customer confirmed the traceability and certification information of the Medical Herbs. For success tracing of medical herbs, institutional support and close cooperation between related organizations is necessary besides good system design.

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소비자 신뢰도를 높인 친환경 인증마크의 등급제 제안 (Improvement of Consumer's Reliability on the Eco Label by Suggestion of Quantifying Rating System)

  • 나동규;김지수;김민섭;나영주
    • 한국의류학회지
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    • 제41권5호
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    • pp.783-795
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    • 2017
  • This study measured consumer's recognition, reliability, emotion and images about current eco-marks as well proposed an eco-mark rating scale and mark designs to improve consumer's trust on the fashion product marks. We used a questionnaire survey to collect data from 150 persons about knowledge, interests, and practice on eco fashion products in relation to trustfulness and positive images for three domestic and three international eco-marks. We evaluated and gave eco scores to six fiber-type products (cotton, organic cotton, wool, polyester, biodegradable polyester and nylon) in terms of consumer's use, water & land consumption, waste amount, carbon footprint, and toxicity. We suggested a new 5-level rating scale for eco marks, which quantified the concept of environmental friendliness of fiber products. The design for eco-mark of rating scale showed the total grade with two sub scores of environmental sides and human sides developed with an improved visual understanding for consumers. The design is one through benchmarking the energy-consumption efficiency mark, which is familiar to consumers such as a half circle shape to save environment resources to alarm consumers to environment problems.

인터넷 의류 쇼핑몰 점포 속성지각과 쇼핑 가치가 구매 행동에 미치는 영향 (The Effects of Internet Apparel Store Attributes and Shopping Values on Consumer's Internet Apparel Purchasing Behavior)

  • 이미영
    • 한국생활과학회지
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    • 제14권1호
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    • pp.155-165
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    • 2005
  • The purpose of this study is 1) to investigate the effects of Internet apparel store attributes, shopping values, Internet usage, and consumers' characteristics on consumers' Internet apparel purchasing behavior; and 2) to identify the influence of Internet apparel store attributes, Internet usage, and consumers' characteristics on the Internet apparel purchasing behavior of hedonic or utilitarian consumers. The data were collected via an online survey. A total of 4,254 Internet users participated in this survey. Only 589 out of the users' reponses were used as a sample for this research, because those users had previously experienced Internet apparel purchasing. Factor analysis revealed five dimensions of Internet apparel store attributes: site design/navigation, promotion programs, trust, product assortment/ information, and customer service. Based on the respondents' shopping value scores, we identified them as hedonic or utilitarian consumers. Through multiple regression analyses, site design/navigation and promotion programs among store attribute variables, hedonistic or utilitarian shopping values, the number of years on the Internet, income, and educational level were found to be significant predictors of Internet apparel shopping frequency. Among them, hedonistic shopping values were the best predictor of Internet apparel purchasing frequency. Based on the Internet apparel purchasers' shopping value, purchasers were divided into two groups. For hedonic Internet apparel shoppers, the number of years on the Internet, educational level, sex, age, and income were significant predictors of Internet apparel shopping behavior. On the other hand, promotion programs among store attribute variables was the only significant factor that affects utilitarian consumers' Internet apparel shopping behavior.

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과수묘목재배지역의 영농조직에 대한 인식과 참여행태 -경상북도 경산시 경산과수종묘연합회를 사례로- (A Study on the Cognition of Farming Group Organization and Participational Behavior Types Shown in the Fruit Nursery Tree Growing Region : Centered on the Case of Gyeongsan Fruit Nursery Growers Association)

  • 우종현
    • 한국지역지리학회지
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    • 제13권5호
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    • pp.495-508
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    • 2007
  • 본 연구는 FTA 시대를 맞이하여 위기가 심화된 우리나라 농업/농촌 문제의 해결을 위해 새롭게 인식되고 있는 지역단위 영농조직의 형성에 주목하였다. 구체적으로는 과수묘목재배지역의 영농조직에 대한 개별농가의 인식과 조직내 활동에 대한 참여행태를 분석하였다. 그 결과 지역농업의 경쟁력 제고를 위한 영농조직은 구성원의 사회적 관계 유지보다는 경제적 이익실현을 우선적 목표로 하여야 하며, 추상적인 명분보다는 구체적이고 실질적인 목표를 지향해야 한다. 또한 영농조직은 재배작물의 동질성을 기초로 조직되어야 하며, 조직의 규모는 구성원간의 신뢰여부를 고려할때 내부적 통제와 구성원 상호간에 원활한 상호작용이 가능하도록 적정수준에서 통제될 필요가 있다.

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한약재 함유 소화효소제품 복용에 대한 소비자들의 체험에 관한 질적 연구 (Qualitative Study on Consumer Experience of Digestive Enzymes Containing Medicinal Herbs)

  • 윤상훈;임정태;윤영희;최예용;이은지;박종승;정문주
    • 대한한방내과학회지
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    • 제41권1호
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    • pp.14-28
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    • 2020
  • Objectives: The aim of this study was to analyze consumer experience with Digestive Enzymes, a digestive enzyme product that includes medicinal herbs (Multi-Zyme®). The goal was to provide basic data on improvements and marketability of future digestive enzyme products containing medicinal herbs. Methods: Qualitative research was conducted to explore the current participants' experience. In-depth interviews with a semi-structured interview guide were conducted to investigate the experience and perception of the participants. The participants were recruited using snowball sampling and purposive sampling, and a qualitative content analysis method was adopted. Credibility was ensured by adopting a member check, triangulation, and peer debriefing method. Results: In-depth interviews were completed with a total of 8 participants. The collected data were classified into 16 codes and then further divided into the following seven categories: direct buying, indirect buying, effects, questions, recommendations, positive perception, and negative perception. The categories were grouped into three themes: 'Experience of purchasing existing health foods', 'Experience of taking Multi-Zyme', and 'Opinions on selling Multi-Zyme at Korean medicine clinics'. Conclusion: The participants experienced effect of the Multi-Zyme® and were willing to recommend it around. However, the Korean medicine doctors need to inform consumers about the dose and duration when taking Multi-Zyme® to prevent abuse. Some consumers may trust Multi-Zyme® sales from Korean medicine clinics, but some held opinions that those sales were not trustworthy, so promotion and improvement are needed.

대전지역 주부의 친환경농산물 구매행동 (The Housewives' Purchase Behaviors on Environment-friendly Agricultural Products in Daejeon Area)

  • 김인정;이준호
    • 대한지역사회영양학회지
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    • 제16권3호
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    • pp.386-397
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    • 2011
  • This study was to investigate the housewives' purchase behaviors on the environment-friendly agricultural products (EFAP) by survey in Daejeon area housewives. 390 questionnaires were used and analysed. Most of the subjects were female (92.6%) distributed evenly in their 40's (55.4%), and graduated from high school (43.6%) or college (36.4%). Subjects' occupation was most housewives (64.1%) and 77.4% of the subjects had monthly family income of 2 million won or more. 76.9% of the subjects had purchased EFAP already. The reason of purchasing EFAP was mainly "good for health" (80.3%), and reason for non-purchasing was "high prices" (28%) or "not so trustworthy" (25.6%). The most purchasing frequency was "once a week" (29%). 46.7% of the subjects spent 20% of their agricultural product cost for EFAP and 38.7% of them spent less than 30,000 won per month for EFAP. On checking of EFAP labeling, the housewives scored 3.59 for the validate date, 3.25 for the place of origin, 2.8 for the quality certification mark by 4-point Likert scale. 65.1% of the subject had intention to increase purchasing of EFAP in future. To promote the consumption of EFAP, the improvement factors were price-cutting (47.9%), trust on producers (18.2%) and quality betterment (17.7%). Accordingly, the consumers prefer EFAP for wellbeing health of families; however, they hesitate to buy due to their high price and the low reliability on producers of EFAP. Thus the producers and the related organization of EFAP should contrive proper countermeasures to increase consumer's satisfaction level on their credibility and price of EFAP.

Consumers attitude towards Internet banking services in an underdeveloped country: A case of Pokhara, Nepal

  • Shrestha, Deepanjal;Wenan, Tan;Rajkarnikar, Neesha;Jeong, Seung Ryul
    • 인터넷정보학회논문지
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    • 제21권5호
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    • pp.75-85
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    • 2020
  • The application of Internet technology has created enormous impact on banking sector with the implementation of many techno-oriented services like Internet banking, EFT, branchless banking, Automated Clearing House (ACH) transactions etc. Study of customer's attitude in terms of trust, perceived risk and ease of use of a particular technology is as an important parameter for acceptance or rejection of a technology. To explore the customers'attitude for Internet banking this research is undertaken. The research is carried out in Pokhara valley which is the second largest city and tourism capital of Nepal. The study employs descriptive research design with stratified sampling procedure for eight top commercial banks. A set of 25 customers is taken from each selected 8 banks making a sample size of 200 respondents. A fixed set of question related to demographic factors is provided personally or by visiting the location of the customers of Internet banking service and collected accordingly. Reliability test is performed using Cronbach's alpha and data is analyzed using inferential statistics to present the results of the study. This study provides knowledge on the current scenario of Internet banking and helps banks in cost saving, mass customization, product innovation, improved marketing and communication. This study is very important for financial institutions like banks, government agencies and business houses to understand the perception of customers towards Internet banking and technology as a whole. The study also supplements the gap in literature on technology and banking in Nepal and serves as an important knowledge base.