• The Journal of Industrial Distribution & Business
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• v.9 no.12
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• pp.63-72
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• 2018

Purpose - In this study, it is classified the service quality dimension of mobile shopping app using Kano model. In addition, it is evaluated quality factors suitable for strategic management from the viewpoint of service provider through mobile application through binary dimension analysis. Research design, data, and methodology - In this study, seven quality dimensions such as information quality, reliability, immediacy, convenience, design, security and customer service were derived through related studies to make binary shopping quality app quality measurement. 37 sub-variables were set by each quality dimensions. Each questionnaire was composed of positive and negative items like Kano's proposed method, and the satisfaction coefficient suggested by Timko(1993) was examined to understand the influence of each factors on customer satisfaction. Results - As a result of research, shopping app users perceived unity quality factor in most items of service quality dimension such as information quality, reliability, immediacy, convenience and customer service. In addition, the satisfaction coefficient showed a good impression, quick response of the result, fast delivery, and the unsatisfactory coefficient showed more interest in personal information such as payment method safety, and transaction security. As a result of research, shopping app users perceived unity quality factor in most items of service quality dimension such as information quality, reliability, immediacy, convenience and customer service. And, in information quality, the information overload was classified as an apathetic quality component, while the related information provision belonged to an attractive quality component. In reliability quality, customized service provision was classified as an attractive quality component. In instant connectivity, the quality of the connection during transport was classified as an attractive quality component. In convenience quality, access to product information was classified as a one-way quality component. All components of designs quality were classified as attractive quality components, and in security quality, all of their components were all classified as one quality component. Lastly, in customer service, they components were all classified as a single quality component. In addition, the satisfaction coefficient showed a good impression, quick response of the result, fast delivery, and the unsatisfactory coefficient showed more interest in personal information such as payment method safety, and transaction security. Conclusion - In the online service environment, which is difficult to differentiate in terms of upward upgrading only by technological implementation and function, the results of this study can be suggested as a differentiating factor for major channels with customers rather than improve the brand image.

• Journal of Information Processing Systems
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• v.19 no.2
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• pp.139-148
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• 2023

Current food-traceability platforms suffer from problems such as inconsistent traceability standards, a lack of public credibility, and slow access to data. In this work, a combined code and identification method was designed that can achieve more secure product traceability using the dual anti-counterfeiting technology of a QR code and a hidden code. When the QR code is blurry, the hidden code can still be used to effectively identify food information. Based on this combined code, a food-safety traceability platform was developed. The platform follows unified encoding standards and provides standardized interfaces. Based on this innovation, the platform not only can serve individual food-traceability systems development, but also connect existing traceability systems. These will help to solve the problems such as non-standard traceability content, inconsistent processes, and incompatible system software. The experimental results show that the combined code has higher accuracy. The food-safety traceability platform based on the combined code improves the safety of the traceability process and the integrity of the traceability information. The innovation of this paper is invoking the combined code united the QR code's rapidity and the hidden code's reliability, developing a platform that uses a unified coding standard and provides a standardized interface to resolve the differences between multi-food-traceability systems. Among similar systems, it is the only one that has been connected to the national QR code identification platform. The project has made profits and has significant economic and social benefits.

• The Journal of Industrial Distribution & Business
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• v.10 no.6
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• pp.29-37
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• 2019

Purpose - This study intends to analyze Chinese consumers' purchase intention of Korean automobile. The aims of this study investigated to find out how product attributes and brand image affect the consumer's purchase intention of Korean automobiles in China. We consider the product attributes, brand image as evaluation criteria, also recognized as objectives for purchase intention. This study aims to analyze the positive effects on Chinese consumers' purchase intention with the variables by using the research model. Research design, data, and methodology - Based on theory of Purchase Intention, the concept of purchase intention was assessed by two factors: a) product attributes, and b) brand image to test the proposed hypotheses. The survey was conducted for 30 days, from October 17 to November 16 in 2018. With IBM SPSS Statistics 23.0 and IBM SPSS AMOS 23.0, factor analysis and regression, Cronbach's alpha and correlation were tested. 300 samples were used for this analysis. Results - As a main result, product attributes and brand image exerted significant effects on consumer's purchase intention. Thus,

and

were supported. The results showed that the product attributes, brand image had positive effects on purchase intention. The findings of this thesis are as follows: Firstly, automobiles' quality factors were divided into two categories like product properties (price, performance, design, economy, and safety), and brand image (awareness, favorability, reliability, and familiarity). Second, it showed that product properties and brand image had positive impacts on purchase intention of consumer. Conclusions - The impact of product attributes and brand image on consumer perceived value of Korean automobiles in China can be seen as a universal psychology of consumers who trust automobile products such as high quality, technology, ets. The results offer some insights into the extended model and have important managerial implications for Korean automobile enterprise. As the findings of this thesis show, all strategic orientations have significant and positive effects on the ability of innovation. At the same time, automobile company must pay attention to quality. As the relationship between the automobiles' performance and brand image were positive and significant, automobile companies should have comprehensive strategic orientations focused on strengthening these factors.

• Journal of the Korean Society of Manufacturing Process Engineers
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• v.19 no.11
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• pp.42-48
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• 2020

The agricultural tractor is a multi-purpose vehicle, which is frequently used in the agricultural field. It must be highly reliable in terms of human safety. Design and analysis of agricultural tractors must be performed using actual agricultural workload to maintain high reliability. Additionally, the frequency with which various components and systems are used must also be taken into consideration. In this study, a tractor is built to measure its workload in the actual field. Further, the measured load was analyzed for various farming tasks. The range of ratios of consumed power to engine power was measured to be 42.6%-87.2%, 75.1%-97%, 26.5%-59.2% for a plow, rotary, and harvest tasks, respectively. The results were fed into a transmission simulation model to analyze the strength and life of the transmission components. We conclude that a more reliable product can be constructed by incorporating the transmission analyses using the actual load.

• Journal of the Korean Society of Costume
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• v.57 no.7
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• pp.1-14
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• 2007

This study investigates the differences between the satisfaction factors of store characteristics depending on on-line clothing store type and its satisfaction index. The collected data were analyzed by using SPSS 10.0 software with various techniques such as paired t-test, T-test, Cronbach's ${\alpha}$ reliability and factor analysis that use principal component analysis and Varimax orthogonal rotation were used. The results are summarized as follows: 1. By categorizing the level of on-line store characteristics satisfaction depending on its type, clarifies the differences between its satisfaction. The satisfaction rank of general merchandise store was as followed: searching and approaching system, buying process service, screen-displayed design, product, store credit. On the other hand, the satisfaction rank of general store was as followed: screen-displayed design, store credit, buying process service. 2. By analyzing the difference of satisfaction depending on the store type, it was found that general merchandise store was more satisfied with screen-displayed design, approaching and searching, whole payment process, the safety of payment and shipping service, security service when compared to specialty store. It was also found that specialty store was more satisfied with the variety of product, update of rare items, quality and price of product. 3. By analyzing the difference between the type of on-line clothing store satisfaction depending on age, in the case of general merchandise store, the result showed that people in their thirties were more satisfied with buying process service, store credit, customer management system when compared to twenties. In the case of specialty store, the result showed that people in their twenties were more satisfied with customer management service when compared to thirties, and when it came to buying process service, it was vice versa.

• Special Issue of the Society of Naval Architects of Korea
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• 2013.12a
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• pp.1-7
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• 2013

In past decades, a maximum standard vessel size for chemical tankers is not normally larger than 55,000 TDW due to the characteristic of chemical product shipment which is so variable but small quantity unlike single product carries such as crude oil tankers. These days, as demand of very large chemical tanker is rising due to the change of market trend of chemical product shipment, 75,000 TDW class chemical tanker has been developed. The newly developed vessel's structure has been designed based on CSR (Common Structural Rule) for double hull oil tankers (hereafter CSR) published by IACS (International Association of Classification Societies). However, due to the large difference from typical oil tankers, many items should be specially considered such as on deck transverse and corrugated bulkheads. In addition, two longitudinal bulkheads without upper stool have been constructed in order to maximise the number of cargo tanks and the volume of each cargo tanks. In this study, key word of the vessel has been briefly reviewed and the structural reliability of the proposed vessel has been investigated.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.16 no.7
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• pp.4863-4870
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• 2015

Currently, as a priority to secure the safety of the railway signalling system, verification for satisfy of the safety integrity requirements(SIR) is required to the essential elements. Safety Integrity Requirements(SIR) verification is performed based on the system safety analysis. But the probability of securing basic data for system safety analysis significantly dropped because there is no experience yet performed in the country. Therefore we are had to rely on a qualitative analysis. There are methods such as qualitative risk analysis matrix, and risk graphs. The qualitative analysis is wide, the width of the accident. However, the reliability of the result is significantly less has a disadvantage. Therefore, it should be parallel quantitative safety analysis of the system/products in order to compensate for the disadvantages of the qualitative analysis. This paper presents a quantitative safety analysis method to overcome the disadvantages of the qualitative analysis. And through a result, highly reliable Safety Integrity Requirements(SIR) verification measures proposed. Verification results, the dangerous failure incidence for vital data processing device was calculated to be $1.172279{\times}10^{-9}$. The result was verified to exceed the required safety integrity targets more.

• Journal of Advanced Marine Engineering and Technology
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• v.36 no.5
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• pp.700-706
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• 2012

The core technology of a starting device in the packaged power system is the pinion gear shifting device and to limit the initial starting voltage. Although the conventional products have been used the starting controller using mechanical contactor, these have a big problem such as the uncertainty for the start of starting motor after a pinion gear is completely shifted or the arc demage due to high current. In this study, in order to solve these problems, we designed and fabricated a new product to achieve the safety and reliability as follows: the pinion gear-shifting control circuits to eliminate the uncertainty of the start, the starting control system using semiconductor device to prevent the arc demage of contactor caused by high current, a start safety devices for soft starting of series motor. In addition, we obtained the electrical safety by separating the pinion gear control circuit and the source circuit of motor.

• The Korean Journal of Community Living Science
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• v.20 no.3
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• pp.397-411
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• 2009

The use of local product foods and fresh-cut products, the dietitian's recognition, the required items and the quality for school foodservice was investigated to increase the consumption of high-quality agricultural products. Data from 578 elementary schools, 228 middle schools and 116 high schools were collected by school foodservice personnels in each regional Education Administration in Gyeong-gi province. The first criteria of buying food materials was reliability/safety for all school foodservice. The second criteria were the origin of the product and freshness/ripeness for elementary and middle schools and high school, respectively. The most important consideration for selecting a supplier was the quality of the material. The appearance/status of the food was the first factor for buying food materials. The origin and the seasonality were very important for buying farm products. Dietitians in Gyeong-gi province recognized the local products, and used them weekly. The advantages of using local products were the quick supply, freshness and safety. On the other hand, the disadvantages were the lack of information and the uncertainty of supply. Sixty eight percent of the subjects had experienced the high-quality agricultural products in school meals, but the frequency was low. The main reasons for not servicing high-quality agricultural products were the high cost and the lack of trust on the quality. Among fresh-cut products, seasonings and root vegetables were purchased most frequently, but leaf vegetables was 5.7% only. The purchase of fresh-cut products was not frequent, but usually satisfied. The advantages of fresh-cut products were the reduced workload and waste, but the reason for not using them were poor hygiene and the high price. The diverse supply system and the promotion of the local product foods would be necessary since the most food materials were purchased through suppliers. In addition, the problems related to the high cost and distrust should be resolved to expand the consumption of the high-quality agricultural products and the fresh-cut vegetables. The institutions for certifying the quality should be needed to increase the confidence of these products.

• Journal of the Korean Society of Marine Environment & Safety
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• v.26 no.6
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• pp.723-731
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• 2020

The design of offshore plants should reflect the various requirements of the owner and the classification society. For a topside module mounted on an of shore structure, the design process is very demanding because of the large spatial constraints and the many requirements related to marine environmental conditions and safety such as the movement of the structure. In this study, the load acting on the hydraulic power unit, which is one of the main equipment in the topside module, was calculated according to the DNVGL rule; the structural safety was evaluated according to each load condition and the structural reliability of the developed product was improved. For structural analysis, MSC software was used, and structural analysis was performed under five load conditions to review structural safety for various movements. The results show that the maximum stress occurred during pitching toward the stern (Load Case 5). The stress level was approximately 85 % of the allowable stress, and the maximum deformation was approximately 5 % of the allowable value. The structural safety was confirmed, and no intermember interference occurred.