• Title/Summary/Keyword: privacy concern

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Study on How Service Usefulness and Privacy Concern Influence on Service Acceptance (서비스의 유용성과 프라이버시 염려도가 개인화 된 서비스 수용성에 미치는 영향에 관한 연구)

  • Lee, Zoon-Ky;Choi, Hee-Jai;Choi, Seon-Ah
    • The Journal of Society for e-Business Studies
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    • v.12 no.4
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    • pp.37-51
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    • 2007
  • As the highly improved Internet and information technology has led to the diversification of users' demands, personalization service attract lots of attention as a means to meet highly diversified demand of users. However, personalization service costs a lot. Also concerns over a possible violation of privacy have been raised since the service uses technology to find out the users' profiles. This research studies the advantages individuals acquire from personalization service and how privacy concern influences service acceptance. Research on related documents and information gathering from e-commerce sites derived six representative types of service. Questionnaires were utilized to research privacy concern according to services, service usefulness, and service acceptance. As expected, privacy concern has a negative relation to acceptance while service usefulness has a positive relation to it, thereby resulting in an offset between two variables. Moreover, they play a different role depending on what kinds of service or in formation should be provided. The results derived from this paper will help the e-commerce sites provide personalization service by collecting personal information while protecting users' privacy.

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Model Based Approach to Estimating Privacy Concerns for Context-Aware Services (상황인식서비스를 위한 모델 기반의 프라이버시 염려 예측)

  • Lee, Yon-Nim;Kwon, Oh-Byung
    • Journal of Intelligence and Information Systems
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    • v.15 no.2
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    • pp.97-111
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    • 2009
  • Context-aware computing, as a core of smart space development, has been widely regarded as useful in realizing individual service provision. However, most of context-aware services so fat are in its early stage to be dispatched for actual usage in the real world, caused mainly by user's privacy concerns. Moreover, since legacy context-aware services have focused on acquiring in an automatic manner the extra-personal context such as location, weather and objects near by, the services are very limited in terms of quality and variety if the service should identify intra-personal context such as attitudes and privacy concern, which are in fact very useful to select the relevant and timely services to a user. Hence, the purpose of this paper is to propose a novel methodology to infer the user's privacy concern as intra-personal context in an intelligent manner. The proposed methodology includes a variety of stimuli from outside the person and then performs model-based reasoning with social theory models from model base to predict the user's level of privacy concern semi-automatically. To show the feasibility of the proposed methodology, a survey has been performed to examine the performance of the proposed methodology.

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A Study on the Information Privacy Concerns in Social Log-in Service

  • Kim, Yujin;Lee, Hyung-Seok
    • Journal of the Korea Society of Computer and Information
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    • v.27 no.1
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    • pp.193-200
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    • 2022
  • In this paper, we examined the causes of privacy concerns and related factors in social log-in services. On the basis of the 'principal-agent theory,' we established factors such as perceived information asymmetry and fear of seller opportunism affecting information privacy concern of social log-in services users. In addition, we analyzed the relationship between the information privacy concern and intention to use on the basis of the 'privacy calculus theory'. The results of the study showed that (1) fear of seller opportunism had the significant effect on information privacy concerns, (2) information privacy concerns had the significant effect on perceived risk, (3) in accordance with the privacy calculus theory, perceived risk had the negative effect on intention to use, while perceived benefit had the positive effect on intention to use. The findings of the study are expected to help to improve the social log-in service firms' understanding for customers' information privacy protection behaviors.

Information Privacy Concerns and Trust in SNS

  • Kim, Yujin;Lee, Hyung-Seok
    • Journal of the Korea Society of Computer and Information
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    • v.27 no.10
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    • pp.223-233
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    • 2022
  • In this paper, we examined the causes of information privacy concerns, trust and related factors in social network services. On the basis of the 'elaboration likelihood model,' we established factors such as information quality, privacy policy, perceived SNS app popularity and optimism bias affecting information privacy concern of SNS users. In addition, we analyzed the relationship between information privacy concern, trust in SNS members, trust in SNS platform and intention to use. Finally, on the basis of the 'trust transfer theory', we analyzed the relationship between trust in SNS members and trust in SNS platform. The results of the study showed that (1) information quality, privacy policy and optimism bias had the significant effects on information privacy concerns, (2) perceived SNS app popularity didn't affect information privacy concerns, (3) information privacy concerns had the significant effects on trust in SNS platforms (4) in accordance with the trust transfer theory, trust in SNS members had the significant effect on trust in SNS platforms, and (5) trust in SNS members had the significant effect on intention to use, while trust in SNS platform didn't have the significant effect on intention to use. The findings of the study are expected to help to improve the SNS firms' understanding towards customers' information privacy protection behaviors and trust.

The determinants of increasing privacy concerns in the mobile apps

  • Baek, Young-Mi;Ohk, Kyung-Young
    • International Journal of Contents
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    • v.8 no.2
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    • pp.43-51
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    • 2012
  • This study identifies the determinants of increasing privacy concerns in the mobile apps. The privacy affecting factors will be divided into the 3 categories on the basis of both users' and developers' perspective. First, this study explores whether the users' seeking value affects concern of the mobile apps privacy. Second, gender gap on the mobile privacy sensitivity will be tested. Third, this study identifies the meaning of apps developers' providing toolkit in the users' sensitivity on the privacy. The result showed that innovation among the customer's characteristics was identified the most significant factor to affect the mobile app privacy sensitivity. Ethical norm related variables (ethical identity, subjective norm and utilitarian value) were also identified as the meaningful variables in the mobile app privacy. Toolkits provided by app developers are also appeared a significant variable to affect the customer's app privacy sensitivity negatively. Finally gender also appears the meaningful factor in the mobile app privacy sensitivity.

A Study on the Factors Affecting Continuous Intention and Expansion of Communication Channels in Social Network Service (소셜네트워크서비스에서 지속사용의도 및 관계채널확장에 영향을 미치는 요인에 관한 연구)

  • Park, Seon-Hwa;Gim, Gwang-Yong
    • Journal of Information Technology Services
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    • v.11 no.2
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    • pp.319-337
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    • 2012
  • To stress the importance of privacy in social networking, I presented an analysis on how information control and information management vulnerability influence trust and privacy concerns in social networking, and how trust and privacy concerns influence the sustainable usage intention of social network services. I also analyzed the factors affecting privacy concerns to present the method to alleviate social network users' concerns about privacy. Information collection control, information processing control and information management vulnerability were chosen and analyzed as the factors affecting privacy concerns. The results showed that information collection control and information management vulnerability significantly affected trust and privacy concerns; and information processing control did not significantly affect privacy concerns. The relationship between trust and privacy concerns, and sustainable usage intention was statistically significant; and the relationship between trust and expansion of communication channels was also statistically significant.

The Relationship between the Personality Traits and Mobile Shopping Intention: Parallel Mediating Effects of Privacy Concern and Perceived Value (대학생의 성격특질과 모바일 쇼핑의도의 관계: 프라이버시 염려와 지각된 가치의 매개효과)

  • Yang, Byunghwa
    • Journal of the Korea Convergence Society
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    • v.13 no.2
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    • pp.201-214
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    • 2022
  • This study examined the relationship between young adults' personality traits and mobile shopping intention, through mediation effects of privacy concern and perceived value of purchase based oh the mobile devices. For purposes of the study, data were collected from a convenience sample of 204 undergraduate students who participated in introduction to psychology and marketing at a large university in South Korea. To test the research model, this study used a path analysis with a maximum likelihood method and a regression analysis with a parallel mediation using bootstrapping procedures. The study results indicated that privacy concern can mediate the effects of neuroticism and agreeableness on mobile shopping intentions. Also, the relationship between openness and mobile shopping intention was mediated by the perceived value of mobile commerce. From these results, it suggests that mobile marketers should consider personality traits of young adults for customizing the personalized mobile marketing strategies.

The effect of social exclusion on privacy concern and intention to provide personal information: Focused on perceived sense of control (사회적 배제가 프라이버시 염려와 개인정보 제공의도에 미치는 영향: 지각된 통제감을 중심으로)

  • Jeon, Sooji;Jeong, Hyewook
    • Journal of Digital Convergence
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    • v.19 no.10
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    • pp.151-161
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    • 2021
  • This study has investigated how social exclusion affects privacy concerns and intention to provide personal information. And to examine the moderating effect of perceived sense of control in the process. As a result, it was found that social exclusion increases users' privacy concerns and reduces the intention to provide personal information. In addition, it was verified that the moderating effect of social exclusion on the privacy concerns and intention to provide personal information was significant. In other words, it was proved that sense of control can reduce the influence on privacy concerns and personal information provision intentions due to social exclusion. The results of this research suggest that social exclusion can act as a factor influencing privacy concerns and intention to provide personal information, and that perceived control can reduce the effect of social exclusion. In conclusion, the results of this study suggest that individual psychological factors should be considered as influencing variables in privacy research.

An Access Control Based Privacy Protection Model in ID Management System (ID관리시스템의 접근통제기반 프라이버시 보안모델)

  • Choi Hyang-Chang;Noh Bong-Nam;Lee Hyung-Hyo
    • Journal of Internet Computing and Services
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    • v.7 no.1
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    • pp.1-16
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    • 2006
  • The vulnerability of privacy in the Identity Management System (IMS) is the most pressing concern of ordinary users. Uncertainty about privacy keeps many users away from utilization of IMS. Therefore, this paper proposes an access-control oriented privacy model for IMS. The proposed model protects privacy using access control techniques with privacy policies in a single circle of trust. We address characteristics of the components of for the proposed model and describe access control procedures. After that, we show the architecture of privacy enforcement and XML-based schema for privacy policies.

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The Impact of Privacy Control on Users' Intention to Use Smart Home Internet of Things (IoT) Services

  • Kim, Mingyung;Choi, Bo Reum
    • Asia Marketing Journal
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    • v.24 no.1
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    • pp.29-38
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    • 2022
  • Despite the diverse benefits of smart home Internet of Things (IoT) services, the biggest obstacle to the actual usage of those services is concern about privacy. However, little research has investigated the impact of privacy control on users' intention to use smart home services. Based on communication privacy management theory and privacy calculus theory, this study investigates how privacy control options affect users' perceived benefits and costs and how those perceptions affect individuals' intentions to use smart home services by conducting an experiment. Our results showed that smart home privacy control options decreased perceived benefits and increased perceived costs. The perceived benefits and costs significantly affected the intention to use smart home security services. More intriguingly, the effect of perceived benefit was found to be stronger than that of the expected cost. This research contributes to the field of IoT and smart home research and provides practitioners with notable guidelines.