• Title/Summary/Keyword: primary customer

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Value Chain Model and Big Data Utilization for a Successful the 6th Industry (성공적인 6차산업을 위한 가치사슬 모형과 빅데이터 활용 방안)

  • Park, Sanghyeok;Park, Jeongseon;Lee, Myounggwan
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.11 no.2
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    • pp.141-152
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    • 2015
  • Our agriculture and rural villages have faced negative conditions in many reasons. To overcome this situation, a new change is needed by the 6th industrialization. Many agriculture and rural villages in Korea are pursuing the 6th industrialization through the convergence of the primary, secondary, and tertiary industries to vitalize agriculture and rural villages. But there are several problems with the 6th industrialization. There is a limit to the capacity building of the members of the rural organization and Korean agricultural base primary, secondary, and tertiary industries are weak all. In addition, it has been insufficient research for value chain management of the region as a whole; there has been no study of information sharing across the region for the 6th industrialization. This study is about value chain management model for successful the 6th industry with Quick Response System and the big data technology. In this study to provide the efficiency of 6th industry value chain management with customer's needs analysis using big data and research for the information share between the industries in the region through the information pipeline theory of the QR System. We hope that our study is helped to proceed successfully on the 6th industrialization in Korea.

External Technology Acquisition of SMEs in the Machinery Industry of Bangalore

  • Subrahmanya, M.H. Bala;Hussain, Zeeshan;Chand M., Ashwin
    • Asian Journal of Innovation and Policy
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    • v.3 no.1
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    • pp.50-71
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    • 2014
  • This paper is an attempt to understand the external technology acquisition (ETA) process of the machinery SME sector in Bangalore city, India. With the onset of economic liberalization, Bangalore based machinery SMEs have significantly shifted their ETAs from India to abroad, particularly Germany and Japan, among others. The primary objective of ETAs is to enhance their competitiveness by means of improving product quality and productivity as well as meeting customer demand. Replacing outdated machinery or overcoming technological obsolescence is a primary objective of only a few. As a result, majority of the SMEs has gone for multiple ETAs since their inception and we found a statistically significant positive correlation between firm age and number of ETAs. The present study has made two empirical contributions: (i) We have thrown light on the core technology up-gradation issue - How do SMEs approach the problem of external technology acquisition in the current globalization era? (ii) We are able to identify and develop a map of ETA process based on the "learning and experiences" of these SMEs.

Antecedents of Online Impulse Buying Behavior: An Empirical Study in Indonesia

  • PRAWIRA, Natasha A.;SIHOMBING, Sabrina O.
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.2
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    • pp.533-543
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    • 2021
  • This study aims to determine and analyze the effect of social shopping, adventure shopping, value shopping, relaxation shopping, and idea shopping in influencing impulsive online buying behavior moderated by scarcity and serendipity information. The research method used is the quantitative research paradigm using surveys as a medium to obtain primary data. The paper examines the theoretical research model and tested fifteen hypotheses. The questionnaire was developed based on indicators from previous research. A non-probability sampling framework is used in this study. The data collection method uses electronic and online questionnaires to collect primary data with a total sample of 330 taken with the criteria of having made transactions in e-commerce Shopee in the last three months. Data analysis tools using Structural Equation Modelling (SEM) approach. The results showed that 8 out of 15 hypotheses were accepted and supported. The results show that there is a relationship between the value of hedonic shopping, scarcity, and serendipity information on impulsive online buying behavior. Therefore, analyzing the needs of customers, optimizing customer satisfaction, service excellence, website quality, and the ease of use of e-shopping itself especially in the e-commerce industry should be taken seriously nowadays.

Optimal Operation System of Step Voltage Regulator in Primary Feeders with Distributed Generations (분산전원이 연계된 고압배전선로에 있어서 선로전압 조정장치의 최적운용 평가시스템 개발)

  • Son, Joon-Ho;Heo, Sang-Won;Rho, Dae-Seok;Kim, Eui-Hwan
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.12 no.6
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    • pp.2698-2706
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    • 2011
  • This paper deals with the optimal operation algorithm of SVR(Step Voltage Regulator) which is located with primary feeders and proposes the optimal operation system to evaluate customer voltage. The existing algorithm of SVR adapts the constant sending voltage method, which may cause the power quality problems such as overvoltage and under voltage variations in case where the distributed generations are interconnected with the primary feeders. Therefore, this paper proposes the optimal algorithm of LDC method for SVR using least square method to obtain the optimal setting values. Also, this paper presents the optimal evaluation system based on the former algorithm. The simulation results according to the types and capacities of distributed generations shows the effectiveness.

A Study on the Effects of Corporate Association in Family Restaurants upon Customer's Company Evaluation - Focused on the Medicating Roles of Service Valuation - (패밀리 레스토랑에 대한 고객의 기업 연상이 기업평가에 미치는 영향연구 - 서비스 평가의 매개역할을 중심으로 -)

  • Jung, Hyo-Sun;Yoon, Hye-Hyun
    • Culinary science and hospitality research
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    • v.15 no.3
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    • pp.166-178
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    • 2009
  • The purpose of this study was to understand the influence of corporate association in family restaurants upon the customer's service valuation and company evaluation and to empirically analyze whether the service valuation plays a mediating role between the corporate association and the company evaluation. Self-administered questionnaires were completed by 301 customers and the data were analysed by frequency, factor analysis, reliability analysis, correlation analysis and multiple regression analysis. The primary results are as follows. Multiple regression analysis, to verify the hypothesis, showed that corporate association(corporate competence association $\beta$=0.636; corporate social responsibility association $\beta$=0.091) in family restaurants had positively significant influence upon service valuation, and service valuation($\beta$=0.567) had positively significant influence on company evaluation. As a result of analyzing the mediating effects, the direct effects(corporate competence association $\beta$=0.166; corporate social responsibility association $\beta$=0.123) of the corporate association in family restaurants upon customer's corporate evaluation were indicated to be smaller than the total effects(corporate competence association $\beta$=0.430; corporate social responsibility association $\beta$=0.161). Accordingly, the partial mediating effect was surveyed to exist that has influence upon company evaluation through service evaluation without explaining 100% directly in evaluation on corporate association.

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ASP Vendor Attributes that Affect ASP Client Satisfaction (ASP(Application Service Provider) 사용 기업 만족도에 영향을 미치는 공급사 특성에 관한 연구)

  • Kim, Gyeong-Min;Lee, Myung-Jin
    • Journal of Information Technology Applications and Management
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    • v.11 no.2
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    • pp.65-80
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    • 2004
  • The primary purpose of this study is to investigate ASP (Application Service Provider) vendor attributes that affect ASP client satisfaction. From the relevant literature, ASP vendor attributes that might affect the ASP client satisfaction were derived from which the survey questions were formulated. The survey was conducted among the companies that have adopted ASP. Through the factor analysis of the survey results, the following vendor attributes - vendor's IT infra structure, service reliability, service flexibility, vendor stability, IS maturity, information sharing - were derived ; and the relationships between those attributes and ASP client satisfaction were explored. The result of this study revealed that IT infra, service flexibility, vendor stability are related to ASP client satisfaction. The customer satisfaction factors in the traditional outsourcing -- reliability, IS maturity, information sharing were proved to be not applied in ASP environment. This study provides ASP vendors with guidelines on how to improve their ASP strategies to satisfy clients. The results of this study can also be used by client companies as a decision basis for ASP vendor selection.

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A Fault Calculation Method for Loop Structured Distribution Feeders (루프운전 배전선로의 고장계산 방법)

  • Hwang, Jihui;Lim, Seongil
    • The Transactions of The Korean Institute of Electrical Engineers
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    • v.65 no.10
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    • pp.1633-1638
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    • 2016
  • Loop system arrangement in the primary distribution system has been increased for higher reliability of power supply to the customer. This paper presents a new fault calculation method for the loop structured unbalanced distribution feeders. Mathematical modeling method of the distribution system and superposition principal based fault calculation procedures are provided. In order to establish feasibility of the proposed method, various case studies have been performed using Matlab power system toolbox.

COMPUTERIZED CALL RESPONSE SYSTEM DEVELOPMENT AND OPERATION FOR DISTRIBUTION SERVICES (전기고장접수 처리 자동화장치 개발운용)

  • Lee, Yong-Hae
    • Proceedings of the KIEE Conference
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    • 1989.07a
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    • pp.265-269
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    • 1989
  • Computerized to techniques have been applied to outage call processing system for rapid restoration of power to customers. This paper presents computer aided outage call processing system called '123' system, which has been in operation since 1987. And, also describes its origins, design conception to be considered and its operation effects. From a positive point of view, it shows the functions needs to be added and some problems to be improved. Additionally, it describes the integrated system which has functions of detecting distribution failure, locating failure position by logical computer processing, and although ADS (Automatic Distribution System) has yet to be built up, the primary purpose of the system is to improve service to the customer by means of rapid restoration of electricity outage.

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Analysis of Evaluation Criteria for Clothing Purchase Using AVATAR on the Internet (인터넷에서 아바타를 이용한 의류구매 평가기준 분석 -실제의류구매에 대한 실증비교를 통해-)

  • Choi Sung-Woon;Lim In-Sup
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.27 no.3
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    • pp.1-6
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    • 2004
  • Recently, Avatar business has in favor on the internet and lots of profit has been increasing. In this study, we apply evaluation criteria for clothing purchase to Avatar, and try to find out the differences of the evaluation criteria by the age and sex. There are many forms in the evaluation factors for purchasing clothes of Avatar by categorizing into five primary factors with statistical tool among them. At this point, future research should use these results for the area of the customer management and marketing in Avatar business on the internet.

Instant Messenger System Design for Effective Collaboration of Statistical Data Collection

  • Park, Hee-Chang;Cho, Kwang-Hyun
    • 한국데이터정보과학회:학술대회논문집
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    • 2004.04a
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    • pp.211-224
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    • 2004
  • Distributing information on the internet is common in our daily life. In the past, e-mail has been the primary choice of exchanging information, but instant messengers are gaining popularity abroad and domestically because of their immediate responses. Instant messaging has become the fastest growing communication technology in recent years. Instant messaging is effectively a chat room for two people. Users that have accounts with the same provider are able to send messages via computer in real time. Instant messaging has exploded into the business world as companies now utilize the technology for everything from interoffice communication to client/customer communication. In this paper, we propose a method of instant messenger system design for effective collaboration of statistical data collection.

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