• Title/Summary/Keyword: platform service

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Design of Cloud Service Platform for eGovernment

  • LEE, Choong Hyong
    • International Journal of Internet, Broadcasting and Communication
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    • v.13 no.1
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    • pp.201-209
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    • 2021
  • The term, eGovernmen or e-Government, uses technology communications devices such as computers and the Internet to provide public services to citizens and others. The eGovernment or e-government provides citizens with new opportunities to access the government directly and conveniently, while the government provides citizens with directservices. Also, in these days, cloud computing is a feature that enables users to use computer system resources, especially data storage (cloud storage) and on-demand computing power, without having to manage themselves. The term is commonly used to describe data centers that are available to many users over the Internet. Today, the dominant Big Cloud is distributed across multiple central servers. You can designate it as an Edge server if it is relatively close to the user. However, despite the prevalence of e-government and cloud computing, each of these concepts has evolved. Research attempts to combine these two concepts were not being made properly. For this reason, in this work, we aim to produce independent and objective analysis results by separating progress steps for the analysis of e-government cloud service platforms. This work will be done through an analysis of the development process and architectural composition of the e-government development standard framework and the cloud platform PaaS-TA. In addition, this study is expected to derive implications from an analysis perspective on the direction and service composition of the e-government cloud service platform currently being pursued.

Design and Implementation of Service Control Point(SCP) for a Next-Generation Intelligent Network based on Internet Environment (인터넷 환경에서의 차세대 지능망 적용을 위한 SCP설계 및 구현)

  • Lee, Ji-Young;Kim, Yeon-Joong;Ma, Young-Sik;Kim, Dong-Ho;An, Sun-Shin
    • Journal of KIISE:Computing Practices and Letters
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    • v.7 no.4
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    • pp.336-349
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    • 2001
  • Intelligent Network (IN) is an architectural framework for the rapid and uniform provision of advanced services. Therefore, Next-generation IN platform should support fast service handling, the dynamic adaptation of various services according to various requirements of users. In this paper, we design and implement the Service Control Point (SCP) that is based on the Internet environment. Especially, we consider the service flexibility, the dynamic distribution of service and propose a set of mechanisms to optimize the performance of this platform. This SCP consists of the platform kernel to control intemal operations, tbe service manager to control all of services, SLPI (Service Logic processing Program Instance) manager to manage each service, and SLPI to handle service interaction. In addition, we propose the Service Creation Environment (SCE) to create easily services on the implemented platfonn and show the example of Call Forwarding service operated on this platform.

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A Study on the Factors Influencing the Satisfaction and Continued Use Intention of the Subscription Economy Service: Focusing on Use Motivations, Platform & Service Characteristics (구독경제 서비스 만족과 지속사용의도에 영향을 미치는 요인 연구: 이용동기와 플랫폼, 서비스 특성요인을 중심으로)

  • Minjung Kim;Tae-eun Kim
    • The Journal of the Convergence on Culture Technology
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    • v.9 no.5
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    • pp.535-542
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    • 2023
  • This study attempted to identify various variables that affect satisfaction and continued use intention of the subscription economy services. Through previous research studies, individual characteristics and service characteristic variables were considered together. Finally, use motivation, platform characteristic factors, and product and service characteristic factors were classified and examined. As a result of the study, the motive for using the service that affects the satisfaction of the subscription economy service was found to be functional hedonic, and economic motive, and platform recency and convenience, economic utility, and perceived personalization had a positive effect. Functional and hedonic motives and convenience showed positive influences on continued use intention, while social motives showed negative influences. In addition, it was confirmed that economic motivation, platform recency, economic utility, and perceived personalization showed a positive influence on the intention to continued use intention by mediating satisfaction with subscription economy services.

The Effect of Service Qualities' Characteristics on Customer Satisfaction and Revisit Intention in Chinese Mid/Low-Priced Hotel

  • HAN, Sun;JUNG, Jin-Sup
    • The Journal of Industrial Distribution & Business
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    • v.12 no.6
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    • pp.57-74
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    • 2021
  • Purpose: Before COVID-19 pandemic, Chinese mid/low-priced hotel industry has been steadily growing in recent years, and internal and external competition has been intensifying. Under these circumstances, this study started with a strategic objective to increase the quality of service, thus enabling customer satisfaction and revisit intention. For enhancing the competitiveness of Chinese mid/low-priced hotel business, we plan to establish a model using SERVQUAL, O2O platform, and identify their relationship through empirical analyses. Research design, data and methodology: Through the consideration of the existing literature, this study intended to identify the characteristics of service quality in Chinese mid/low-priced hotels and to consider their impact on customer satisfaction and revisit intention. We also wanted to examine the moderating effect of the O2O platform between the characteristics of service quality and customer satisfaction. A survey was carried out on customers using mid/low-priced hotels in China and empirical analyses were conducted using regression analyses. Results: First, in the hypothesis of service qualities' effects on customer satisfaction were identified with significant positive effects. Second, in the hypothesis of service qualities' effects on revisit intention, "tangibles, reliability, and empathy" have shown significant positive. Third, in the verification of the moderating effect of the O2O platform, there were "positive partial moderating effects" between service qualities and customer satisfaction. Finally, the effect of customer satisfaction on revisit intention was positive significant. Conclusions: In order to satisfy their customers, improvements in service quality should be made first. In addition, customer satisfaction had a positive impact on revisit intention. In order to revitalize Chinese mid/low-priced hotels, differentiation strategy is also needed for specialized customers such as college students, and basically, efforts should be made to optimize the O2O platform. O2O platforms should establish optimal platform construction strategies based on the customer's perspective. After all, in the case of Chinese mid/low-priced hotels, it is necessary to strengthen the construction of the latest hardware infrastructure and O2O platform of software infrastructure, and to improve customers' advanced online and offline experiences. Finally, regarding the hypothesis that was rejected among service qualities' characteristics, we tried to discuss the reason and find the implications of these.

A Study on Workbench-based Dynamic Service De-sign and Construction of Computational Science Engineering Platform (계산과학공학 플랫폼의 워크벤치 기반 동적 서비스 설계 및 구축에 관한 연구)

  • Kwon, Yejin;Jeon, Inho;Ma, Jin;Lee, Sik;Cho, Kum Won;Seo, Jerry
    • Journal of Internet Computing and Services
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    • v.19 no.3
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    • pp.57-66
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    • 2018
  • EDISON ( EDucation-research Integration through Simulation On the Net) is a web simulation service based on cloud compu-ting. EDISON provides that web service and provide analysis result to users through pre-built infrastructure and various calcu-lation nodes computational science engineering problems that are difficult or impossible to analysis as user's personal resources to users. As a result, a simulation execution environment is provided in a web portal environment so that EDISON can be ac-cessed regardless of a user's device or operating system to perform computational science engineering analysis simulation. The purpose of this research is to design and construct a workbench based real - time dynamic service to provide an integrat-ed user interface to the EDSION system, which is a computational science engineering simulation and analysis platform, which is currently provided to users. We also devised a workbench-based user simulation service environment configuration. That has a user interface that is similar to the computational science engineering simulation software environment used locally. It can configure a dynamic web environment such as various analyzers, preprocessors, and simulation software. In order to provide these web services, the service required by the user is configured in portlet units, and as a result, the simulation service using the workbench is constructed.

Value Ecosystems of Web Services : Benefits and Costs of Web as a Prosuming Service Platform (Web1.0과 프로슈밍기반 Web2.0 서비스 가치생태계 비교)

  • Kim, Do-Hoon
    • Journal of the Korean Operations Research and Management Science Society
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    • v.36 no.4
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    • pp.43-61
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    • 2011
  • We first develop a value ecosystem framework to model the SDP(Service Delivery Process) of web services. Since the web service has been evolving from the basic web architecture (e.g., traditional world wide web) to a prosuming platform based on virtualization technologies, the proposed framework of the value ecosystem focuses on capturing the key characteristics of SDP in each type of web services. Even though they share the basic elements such as PP(Platform Provider), CA(Customization Agency) and user group, the SDP in the traditional web services (so-called Web1.0 in this paper) is quite different from the most recent one (so-called Web2.0). In our value ecosystem, users are uniformly distributed over (0, ${\Delta}$), where ${\Delta}$��represents the variety level of users' preference on the web service level. PP and CA provide a standard level of web service(s) and prosuming service package, respectively. CA in Web1.0 presents a standard customization package($s_a$) at flat rate c, whereas PP and CA collaborate and provide customization service with a usage-based scheme. We employ a multi-stage game model to analyze and compare the SDPs in Web1.0 and Web2.0. Our findings through analysis and numerical simulations are as follows. First, the user group is consecutively segmented, and the pattern of the segmentations varies across Web1.0 and Web2.0. The standardized service level s (from PP) is higher in Web1.0, whereas the amount of information created in the value ecosystem is bigger in Web2.0. This indicates the role of CA would be increasingly critical in Web2.0: in particular, for fulfilling the needs of prosuming and service customization.

The Strategies of Technology Development for Geospatial Web Platform (Geospatial Web 플랫폼 기술 분석 및 기술개발전략)

  • Kim, Eun-Hyung
    • Spatial Information Research
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    • v.17 no.2
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    • pp.171-181
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    • 2009
  • In Web2.0 environment, with advanced platform technologies, global vendors such as Google, Microsoft and Yahoo provide competitive geospatial services based on global map and satellite image. But the relatively low level of platform technologies has not rapidly increased the land information and geospatial service markets in Korea. For the ubiquitous next generation Internet, as a one of the R&D projects by Korean Land Spatialization Group, the project for platform technologies has being made to provide customized land information and geospatial service. The platform technologies can be categorized for streamming, mashup and geosearch. More specifically, the 2D/3D Hybird streamming engine, mashup engine for u-GIS service and next generation search engine for land information have being developed. In this context, the strategies for efficient development and use of geoweb platform technologies are required. This study surveys the present geospatial products and services using of platform technologies to propose the strategies for efficient development and use of platform technologies. The strategies for efficient development and use of platform technologies can be proposed focusing on target market and each of platform technologies.

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A Hybrid Platform Technology for Personalization Service based on Contents of Open Software (공개 소프트웨어 콘텐츠의 기반한 개인화 서비스를 위한 하이브리드 플랫폼 기술)

  • Hong, Yo-Hoon;Park, Sungkon
    • Journal of Digital Contents Society
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    • v.15 no.4
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    • pp.465-471
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    • 2014
  • This paper, describes software hybrid platform that display a individual service environment, a standard concomitant web-browsing with interface form by WYSIWYG method webpage specific location as webpage addition without professional programming skill. That provides a controlled individual service working environment, personal platform of low cost/high efficiency the exiting internet webpage without modification. so these skill provide software or contents surfing web site that browsing web site and a distribution environment. this paper proposes a individual hybrid platform of compositional ecosystem that enrich a exiting web site.

Effect of Online Convention Service Quality on Participant's Behavior Intention (온라인 컨벤션 서비스품질이 참가자 행동의도에 미치는 영향)

  • June-Hee Yang;Byeong-Cheol Lee
    • Korea Trade Review
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    • v.47 no.3
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    • pp.93-110
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    • 2022
  • This study aims to develop online convention service quality and examine the effect of online convention service quality on re-participation intention in the same convention and other types of online conventions. Based on an extensive literature review, the study chose five main factors of online convention service quality: human service, program service, platform service, platform aesthetics, and interaction. A total of 284 data were collected from online convention participants from July 26 to August 6, 2021. For the hypotheses test, multiple regression analysis was used. As a result, interaction and program service quality had positive effects on re-participation intention in the same convention, but except for platform aesthetic, all factors positively affected re-participation intention in other types of online conventions. This study also found that online service quality factors are more helpful in predicting the intention of re-participation in other types of online conventions rather than re-participation in the same convention. Based on the results, theoretical and practical implications were discussed

Concept of Spatial Information Social Platform and Role of Government as a Platformer (공간정보 소셜플랫폼의 개념과 플랫포머로서 정부의 역할)

  • Choi, Won-Wook;Hong, Sang-Ki;Shin, Dong-Bin;Ahn, Jong-Wook
    • Spatial Information Research
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    • v.20 no.4
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    • pp.37-45
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    • 2012
  • Moving forward on smart society, change of the way to solve the spatial issue used in information society is required. In order to be competitive and sustainable spatial information service, existing "spatial information open platform" strategy needs to be transformed into "spatial information social platform". The requirement for the spatial information open platform to be socialized and evolved into the spatial information social platform is investigated with respect to the characteristics of social platform P. Savalle(2010) suggested. Based on the investigation, the definition of spatial information social platform is formulated. Several roles of the government as a platformer to create and manage the spatial information social platform are suggested.