• Title/Summary/Keyword: physical environments

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The influence of the Physical Environment of a Coffee Shop on Customer Evaluation and Satisfaction (커피전문점의 물리적 환경이 고객의 서비스 평가와 만족도에 미치는 영향)

  • Jeon, Min-Sun;Park, Ok-Jin
    • Culinary science and hospitality research
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    • v.17 no.5
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    • pp.42-56
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    • 2011
  • This study aimed to investigate the influence of physical environments on menu quality and service delivery in the coffee shop settings and to explore the impact of physical environments on overall customer satisfaction. Using a self-administered questionnaire survey, 376 respondents who have ever visited a coffee shop in Seoul and Kyunggido were used for this study. The results showed that physical environments had a positive influence on other service environments. In addition, physical environments enhanced the customer satisfaction with the coffee shop. The findings suggest that every physical environmental element at the coffee shop environments should be managed appropriately so that coffee shop customers have satisfactory experiences.

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The Influence of Physical Environment Perception on Restaurant Patrons' Attitude Formation : The Mediating Role of Emotional Responses (레스토랑의 물리적 환경지각이 고객 태도형성에 미치는 영향 : 감정반응의 중개역할을 중심으로)

  • Chun, Byung-Gil;Roh, Young-Man
    • Journal of the Korean Society of Food Culture
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    • v.20 no.4
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    • pp.438-445
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    • 2005
  • This research examines how various dimensions of physical environments influence patrons' psychological responses(especially emotional responses) in the restaurant service setting, and how these emotional responses, in turn, influence patrons' attitude formation. The result of empirical research indicates that restaurant physical environments have a significant effect patrons' emotional responses, and that these psychological experiences serve as critical mediators in the restaurant physical environments-store attitudes relationship. However, the effects of restaurant physical environments on patrons' psychological responses varied with the dimensions of physical environments. First, the effect of cleanliness on emotional responses was most significant, especially on negative emotion, out of 4 dimension of restaurant physical environment. Second, ambient conditions are the most important predictor on customers' positive emotion, and in turn, positive emotion has the most significant effects on customers' attitude formation of restaurant. Therefore, the result suggests that restaurants should manage(or, improve) their ambient conditions(e.g. background music, scents, ventilation, noise etc.) for efficiently maximizing customers' positive attitude. The implications of this study are discussed, and ideas for future work suggested.

Comparative Study on the Protective Functions of Clothes (의복의 보호론에 관한 이론적 고찰)

  • Lim Sook Ja
    • Journal of the Korean Society of Clothing and Textiles
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    • v.9 no.3
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    • pp.71-78
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    • 1985
  • This research is designed to systemize the protection theory as well as to supplement the missing theory by organizing various studies on the protective functions of celothes by domestic and foreign scholers of clothing. Human environments is classified two standpoints : (1) Physical environments, and (2) man built psychological environments including socio-physical environments, socio-biological environments, behavioral environments, socio-psychological environments and institution environments. Clothes acting as a physical protection might be of (1) extreme air temperature: Parka; (2) high relative humidity: raincoat; (3) air movement: windbreaker; (4) radiation: space suit; (5) atmospheric pressure: deep sea diver suit; (6) mechanical agent: bullet proof vest; (7) physical agent: (8) chemical agent: (9) biological agent: surgeon's gown, cap, and mask. Also dresses act to support the body comfort, health and the well-being; corset for bad back patient, wrist band for people with weak wrist, bottom half of pressure suit for people with low blood pressure. Clothes acting as a psychological protection might be of (1) influence of magic and of spirits: (2) moral danger; (3) the general unfriendliness of the world as a whole; a reassurance against the lack of love. Clothes should provide the maximum of satisfaction in accordance with the full recognition of reality. The reality should aim at the formulation of general laws concerning the most pleasing forms, colors, and styles to suit. The complex physiological anatomical and psychological aspects of individual personalities.

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Are Physical Environments, Service Quality, and Menu in Coffee Shop influencing Overall Satisfaction of College Students?

  • Kim, Hyojin
    • Culinary science and hospitality research
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    • v.20 no.5
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    • pp.124-129
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    • 2014
  • The purpose of this study is to investigate if the three selected constructs that constitutes physical environments, service quality, and importance of menu affect college student satisfaction and the number of visit to coffee shop, respectively. Frequency, reliability, factor, and multiple regression analysis were employed for the study. Most of the created variables related to physical environments, service quality, and importance of menu were found to be significant relationships with overall satisfaction and the number of visit to coffee shop. Limitations of the study and assignments for future research were discussed.

The Degree of Age-Friendliness of Living Environments Perceived by the Aged - Focused on the Physical Environments of Busan Metropolitan - (고령자가 인지하는 생활환경의 고령친화정도 - 부산광역시 물리적 환경을 중심으로 -)

  • Kim, Soo young;Lee, Jae jung;Oh, Chan ohk
    • Design Convergence Study
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    • v.15 no.2
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    • pp.203-222
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    • 2016
  • The age-friendly environments have the benefits that they provide not only the elderly, but also the disabled, children, pregnant, and young persons with the convenient environments. The study examined how degree the aged perceived their physical living environments were age-friendly. The data were collected from 525 old peoples living in Busan using by the person to person interview. All 34 items related to the age-friendliness of outdoor space and building, traffic, and housing were analyzed. The aged perceived that the agefriendliness of their living environments were mid-range. This implies that the improvements of their physical living environments were needed. The age-friendliness of housing area was the lowest among three areas. This means that the alternatives for improving the old persons' houses were needed. The characteristics which affected the aged' perception of the age-friendliness of physical living environments were economic level, housing type, home-ownership, and health condition.

Landscape Assessment and Interpretation in Rural Area Through Analysis of the Physical Housing Environments -Focused on the Province Gyeonggi- (농촌의 물리적 주거환경 특성분석에 따른 경관평가와 해석에 관한 연구 -경기도 농촌을 중심으로-)

  • Lee, Sang-Kyu
    • Journal of the Korean Institute of Rural Architecture
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    • v.12 no.1
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    • pp.65-74
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    • 2010
  • Physical housing environments of the rural area including houses and its connected facilities have much changed for decades. Such changes had an effect on the landscape of the rural area to much extent. As houses were renovated or rebuilt in rural area, the landscape were also remade. It could be expected that these changes of the physical housing environments are related with both urban developments and demands of the rural area itself. Thus, some rural areas in Gyeonggi province as the most related cases with urban area were chosen for a case study. On the methodology of the landscape assessment, the landscape factors related with housing environments were reviewed and some connected queistions were also interviewed. Landscape Assessment should include various social and cultural aspects, but in this thesis the visible factors are integrated. So considering many support policy oriented for physical investment and improving in rural areas, landscape assessment and interpretation are very helpful and meaningful.

Physical activity promotion through active living environments (활동적 생활환경 조성을 통한 신체활동증진)

  • Koh, Kwang-Wook;Kim, Hye-Sook;Lee, Myoung-Soon;Kang, Min-Jung;Kim, Keon-Yeop;Kim, Eun-Jung;Kim, Hyun-Jun;Lee, Bu-Ouk;Koh, Sung-Hyun
    • Korean Journal of Health Education and Promotion
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    • v.33 no.4
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    • pp.55-65
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    • 2016
  • Objectives: Members of Korean Healthy Cities Partnership(KHCP) has increased rapidly since 2006 and adopted Active Living Environments(ALE) as common theme in 2015. Academic definition and categorization, needs assessment and operational planning for making active living environments were required from KHCP. Methods: Literatures review, survey to members of KHCP, specialist discussion and consultation with members of KHCP have been done from October of 2015 to February of 2016. Results: ALE included humane(social networks), physical and political resources. Three categories and 13 items for ALE were identified. Present actions among member cities were variable and especially immature in physical environments. Indicators for ALE were not secured stably. Requirements for policy and physical environmental approach and adolescent programme were high. Priority areas for education and technical assistance were master planning, guideline and case, program and policy development, partnership development, and networking among cities. Representative projects among member cities were somewhat different from ideal models. Conclusions: Policy and environmental approaches needs to be reinforeced systemically for members of KHCP including securing stable indicators. More education and technical assistance also needed sustainably.

The Effect of the Perceived Physical Environments of Hotel Kitchens on Cooking Employees' Internal Responses (호텔 주방의 지각된 물리적 환경이 조리 종사자의 내적 반응에 미치는 영향)

  • Heo, Jun;Yoo, Taek-Yong
    • Culinary science and hospitality research
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    • v.14 no.4
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    • pp.217-231
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    • 2008
  • The purpose of this study is to examine how the perceived physical environments of hotel kitchens influence cooking employees' internal responses. According to the analysis results of this study, except Hypothesis 2 which was rejected in this study, all the hypotheses were partially accepted. These results support the research hypotheses of this study that comfort, spatiality, and convenience as physical environments will have significant effects on emotional response and cognitive response. Also, equipment use as convenience had statistically significant effects on both emotional response and cognitive response whereas working environment as comfort and kitchen circulation and working space as spatiality had no effect. Therefore, kitchen environment should be set up in the direction of guaranteeing kitchen convenience to the maximum, and the further researches on the constituent factors which have no effect on emotional response and cognitive response should be proceeded continuously.

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Comparing standards and guidelines of long-term care facilities based on physical environment and manpower in Korea, Japan, USA, and Australia (노인요양시설의 시설·인력 기준 비교 연구)

  • Chin, Young-Ran;Lee, Hyo Young
    • Health Policy and Management
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    • v.22 no.3
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    • pp.403-426
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    • 2012
  • The purpose of this study is to compare the standards and guidelines of long-term care facilities based on the physical environments and human resources in Korea, Japan, USA, and Australia. Ultimately, this study suggests the directions for amendments of long-term care service or running of the facilities in Korea. For achieving this purpose, we reviewed the homepage of national health departments, reports and articles of long-term care service, and acts related with long-term care in each country. This comparisons were carried in terms of physical environments, human resources by long-term care related acts and legal sanctions as means of quality control. This study implies that long-term care service guidelines or standards should be revised for developing the quality of our long-term care services.

Assessing Correlates of Physical Activity Levels in Female University Students (여자 대학생의 신체활동 정도와 관련요인)

  • Kim, Gwang Suk;Lee, Chung Yul;Kim, In Sook;Lee, Tae Hwa;Cho, Eunhee;Lee, Hyeonkyeong;Lee, Kyongeun;Kim, Sinhye;Gwon, Seok Hyun;Moon, Sun Hye;Lim, Sarah;Kim, Su Hee
    • Journal of Korean Public Health Nursing
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    • v.27 no.3
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    • pp.466-479
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    • 2013
  • Purpose: This study was conducted in order to examine the level of physical activity and influencing factors in female college students. Method: Cross-sectional survey data including physical activity, exercise self-efficacy, social influences on physical activity, and perceived health status were collected from 213 subjects. Data from 204 subjects were analyzed. Results: The mean level of physical activity was 2,750.97 MET-min/week. Physical activity showed a positive association with exercise self-efficacy as well as social influences, and a negative association with age. Stepwise multiple regressions showed that physical activity among female college students was predicted by type of leisure activity, relative health status, social influences, and age. Conclusion: The findings suggest that a program for improvement of physical activity in female college students should include interesting and dynamic leisure activities and strategies for performing together with friends should be developed.