• Title/Summary/Keyword: performance quality

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Matching Performance-Based Comparative Study of Fingerprint Sample Quality Measures (매칭성능 기반의 지문샘플 품질측정방법에 관한 비교연구)

  • Jin, Chang-Long;Kim, Hak-Il;Elliott, Stephen
    • Journal of the Korea Institute of Information Security & Cryptology
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    • v.19 no.3
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    • pp.11-25
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    • 2009
  • Fingerprint sample quality is one of major factors influencing the matching performance of fingerprint recognition systems. The error rates of fingerprint recognition systems can be decreased significantly by removing poor quality fingerprints. The purpose of this paper is to assess the effectiveness of individual sample quality measures on the performance of minutiae-based fingerprint recognition algorithms. Initially, the authors examined the various factors that influenced the matching performance of the minutiae-based fingerprint recognition algorithms. Then, the existing measures for fingerprint sample quality were studied and the more effective quality measures were selected and compared with two image quality software packages, (NFIQ from NIST, and QualityCheck from Aware Inc.) in terms of matching performance of a commercial fingerprint matcher (Verifinger 5.0 from Neurotechnologija). The experimental results over various Fingerprint Verification Competition (FVC) datasets show that even a single sample quality measure can enhance the matching performance effectively.

The Effects of Quality Management and Differentiation Strategies of Family Restaurants on Customer Satisfaction and Management Performance (패밀리 레스토랑 품질 관리 및 차별화 전략이 고객 만족과 경영 성과에 미치는 영향)

  • Song, Ki-Ok
    • Culinary science and hospitality research
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    • v.14 no.4
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    • pp.161-175
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    • 2008
  • The purpose of this research is to find out the impact of quality management and differentiation strategies on customer satisfaction and management performance in family restaurants. In particular, it aims to identify whether such quality management and differentiation strategy have positive influence on customer satisfaction and perceived customer satisfaction as indicated through management performance. For the empirical analysis, a questionnaire survey was applied to a total of 250 customers who experienced family restaurant service in Seoul during the past one year. The model was tested using SPSS 12.0 and visual PLS(partial least squares) programs on a sample of the 198 surveys which showed a 92% usable response rate. The results of empirical analysis showed as follows: 1) quality management has a significant effect on customer satisfaction and differentiation strategies but not significant on management performance. 2) differentiation strategies have a significant effect on customer satisfaction and management performance. 3) customer satisfaction has a significant effect on management performance.

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The Impacts of Hospital Information System Quality on satisfaction of system users and Service Innovation Performance (병원정보시스템 품질이 사용자 만족과 서비스혁신 성과에 미치는 영향)

  • Jeong, Ji-Na
    • Journal of the Korea Convergence Society
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    • v.9 no.10
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    • pp.441-448
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    • 2018
  • The purpose of this study was to investigate the factors affecting of hospital information system quality factors on user satisfaction and service innovation performance in general hospitals. Using 5-point Likert scale, survey was performed on 250 nurses on hospital information system quality, user satisfaction, and service innovation performance. Data were analyzed by t=test, ANOVA, correlation and regression analysis using SPSS WIN 24.0 program. The results showed that significant correlation between service innovation performance and independent variables was seen in system quality (r=0.644, p<.001), information quality (r=0.650, p<.001), service quality (r=0.629, p<0.001) and user satisfaction (r=0.831, p<.001). User satisfaction was a moderating variable between hospital information system quality and service innovation performance with explanatory power of 78.4%. Higher user satisfaction (B=0.557, p<.001) showed positive correlation with greater service innovation performance. Investigating the mediating role of user satisfaction between EMR quality and service innovation performance, it is suggested that importance of system quality, user friendly system support and service.

A Study on the Effect of Project Sponsor Roles and Project Manager Competencies on the Project Performance Quality (프로젝트 스폰서 역할과 프로젝트 관리자 역량이 프로젝트 성과 품질에 미치는 영향에 관한 연구)

  • Yun, Gunsang;Yoo, Wangjin;Lee, Joonghwan
    • Journal of Korean Society for Quality Management
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    • v.42 no.3
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    • pp.373-386
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    • 2014
  • Purpose: This paper seeks to analyze the relationship between project sponsor roles and project manager competencies which may account for project performance quality. Methods: After an extensive literature review, the structural equation modeling was conducted test the research model. The data was collected from project manager training course attendees by the questionnaire. Results: The results of structural equation modeling show that project sponsor roles effect on project manager competencies. Project manager competencies have a positive effect on project performance quality. Conclusion: The authors demonstrate that project sponsor external roles are related positively to project performance quality. And project manager professionalism has a positive effect on project manager communication. A number of significant findings are reported including the empirical verification that project sponsor roles, and project manager competencies may all be directly related to project performance quality.

The Effects of Service Quality on Emotions, Behavior Intention and Local Development Performance in the Ulsan Night Market (울산 야시장 서비스 품질이 감정, 행동의도 및 지역발전성과에 미치는 영향)

  • Seo, Kyung-Hwa
    • Culinary science and hospitality research
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    • v.23 no.8
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    • pp.40-53
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    • 2017
  • This study identified the important service quality of the emerging night market as an alternative for the revitalization of the traditional market. This study also was to analyze the effects of service quality on customers' emotions, behavior intention and local performance in night market, and to provide an effective operation plan. The collected data were analyzed by frequency analysis, factor analysis, reliability analysis and multiple regression analysis using SPSS 16.0 Version, a statistical package program, and various results were discovered. First, all the service quality factors (convenience, food, event program, physical environment) had a positive (+) effect on positive emotion, and the service quality factors except event program had a negative (-) effect on negative emotions. Second, the service quality factors had a partially positive (+) effect on behavior intention and local performance. Third, the positive and negative emotions had a effect on behavior intention, however, the positive emotions had a positive (+) effect on local performance. Consequently, the present study confirmed that service quality in the night market is important factors for emotions, behavior intention, and local performance. Therefore, the findings of this study is capable of being the basic data for revitalizing the traditional market in the future.

The effects of Educational Service Quality and Participation Intention on Educational Performance through a Case of Action Learning (교육서비스 품질과 참여의도가 교육성과 향상에 미치는 연구: Action Learning 사례를 중심으로)

  • Lee, DonHee
    • Journal of Korean Society for Quality Management
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    • v.45 no.4
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    • pp.847-866
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    • 2017
  • Purpose: The purpose of this study is to examine the effects of educational service quality, participation intention, and educational performance in action learning class. Methods: The proposed research model is tested using structural equation modeling for hypotheses based on the data collected from one of action learning class. Results: The results indicate that educational service quality(reliability, assurance, tangibles, empathy, information accuracy, and relationship quality) positively affects participation intention which in turn improve educational performance, including aspects of before and after class of action learning. In addition, participation intention in classroom positively affects educational performance with both groups. For after class of action learning, the result confirms the effect of responsiveness of educational service quality on participation intention, however, in before class of action learning there is not showed a significant relationship. Conclusion: This study would provide useful information and can be applied to the improvement of educational performance through the participation of students by the instructors and the educational institutes who want to apply the active learning forum in classroom.

A study on the Structural Relationship among Innovation Activity, Innovation Performance, and Business Performance of Export Firms (수출기업의 혁신활동, 혁신성과, 경영성과 간의 구조적 관계에 관한 연구)

  • Yong-Hyun Cho
    • Korea Trade Review
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    • v.46 no.5
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    • pp.195-211
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    • 2021
  • The purpose of this study is to examine the relationship among innovation activities, innovation performance, and management performance of export firms. I first undertake a review of previous studies related to innovation activity, innovation performance, and export firms' innovation. Based on this, I set up a research model and hypotheses. First, The innovation activity is classified into product innovation activity, process innovation activity, and administrative innovation activity. Innovation performance is divided into product quality improvement and cost reduction. And the business performance is regarded as financial performance of export's firms. This study examined whether innovation activity affect innovation performance such as product quality improvement and cost reduction. In addition, I examined whether these innovation performance affects business performance (financial performance). To achieve this, a total of 368 questionnaires are used in this study and PLS (Partial Least Square) was used to analyze structural equation. As a result, this study shows that product innovation activity have a positive effect on product quality improvement, and process innovation activity also have a positive effect on product quality improvement. However, it was found that neither product innovation activity nor process innovation activity had an effect on cost reduction. And it was found that administrative innovation did not affect product quality improvement, but had a positive effect on cost reduction. Also, it was found that quality improvement, which is an innovation performance, did not affect the financial performance of export's firms, and cost reduction, which is an innovation performance, had a positive effect on the financial performance of the export's firms.

Empirical Study on the Effects of Quality Factors of ERP System on Organizational Performance (ERP시스템의 품질요인이 조직성과에 미치는 영향에 관한 실증연구)

  • Sung Baek-Chun;Lee Jang-Hyung;Kim Hyun-Sang
    • Proceedings of the Korea Association of Information Systems Conference
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    • 2005.12a
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    • pp.281-295
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    • 2005
  • The study of purpose is to analyze the effects of quality factors of ERP system on organizational performance. Where as many preceding studies have been focused on the factors of general service quality, this study analyzed interrelation between quality factors and organizational performance of corporation implemented ERP system using questionnaire. As compared with preceding studies which mainly concerned with system quality factors and information quality factors, this study specially added service quality to analyzing interrelation with organizational performance. Questionnaire consists of survey for the interrelation between ERP system implemented corporation and organizational performance. The results are as follows. First, quality factors of ERP system effected on organizational performance by t-test. Second, quality factors of ERP system showed significance statistically on the effects of organizational performance by t-test. The results of this study have a great expectation for the role of offering useful insight and information in the field of business and education. First, make sure that quality factors have significant effects on organizational performance when implemented ERP system in the business, investment and research on quality factors should be combined with. Second, in a sense that this study was added to service quality in research of quality factors by the detailed approaches which different from preceding studies, it is of highly practical use. Third, this study presents scientific foundation on quality improvement for quality factors of ERP system.

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The Effects of Private Guanxi and Organizational Relationship Type on Quality of Relationship and Performance of Distribution Channel -Focused on Apparel Manufactures and Distribution in China- (중국의류산업에서 제조업체와 유통업체간 개인 Guanxi(관계, 關係)와 조직관계가 조직관계의 질 및 유통경로성과에 미치는 영향)

  • Moon, Young-Ok;Park, Na-Ri;Park, Jae-Ok
    • Journal of the Korean Society of Clothing and Textiles
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    • v.32 no.11
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    • pp.1760-1770
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    • 2008
  • The purpose of this study was 1) to find effects of private Guanxi and organizational relationship on quality of organizational relationship, 2) to find effects of private Guanxi and organizational relationship on performance of distribution channel, and 3) to also find effects of quality of organizational relationship on performance of distribution channel. Apparel manufacturers and distributors in China participated in the study. Random sampling method was used to collect the data. Data from 173 questionnaires were used for the statistical analysis. Factor analysis, Cronbach's alpha coefficient, and regression analysis was conducted. Two factors of private Guanxi were classified(i.e., affective Guanxi, instrumental Guanxi). Three factors of organizational relationship type were identified(i.e., opportunistic relationship, cooperative relationship, vertical relationship). The result indicated that affective Guanxi in terms of private Guanxi positively affected on quality of organizational relationship. Cooperative relationship and vertical relationship in terms of organizational relationship positively affected on quality of organizational relationship. Affective Guanxi positively affected on non-financial performance and financial performance in terms of performance of distribution channel. Instrumental Guanxi in terms of private Guanxi positively affected on financial performance only. Cooperative relationship in terms of organizational relationship positively affected on non-financial performance and vertical relationship positively affected on financial performance. Quality of organizational relationship positively affected on non-financial performance and vertical relationship positively affected on financial performance.

Cross-layer Design of Rate and Quality Adaptation Schemes for Wireless Video Streaming

  • Lee, Sun-Hun;Chung, Kwang-Sue
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.4 no.3
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    • pp.324-340
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    • 2010
  • Video streaming service over wireless networks is a challenging task because of the changes in the wireless channel conditions that can occur due to interference, fading, and station mobility. To provide an efficient wireless video streaming service, the rate adaptation scheme should improve wireless node performance and channel utilization. Moreover, the quality adaptation scheme should be considered at the streaming application. To meet these requirements, we propose a new cross-layer design for video streaming over wireless networks. This design includes the rate and quality adaptation schemes. The rate adaptation scheme selects the optimal transmission mode and resolves the performance anomaly problem. Based on performance improvement by the proposed rate adaptation scheme, our quality adaptation scheme improves the quality of video streaming. Through performance evaluations, we prove that our cross-layer design improves the wireless channel utilization and the quality of video streaming.