• Title/Summary/Keyword: performance objective

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A Study of SLA's Maturity Level on Performance (SLA의 수행 단계별 성숙도가 SLA 성과에 미치는 영향에 관한 연구)

  • Nam, Ki-Chan;Kim, Ju-Hee
    • Journal of Information Technology Applications and Management
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    • v.14 no.1
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    • pp.1-20
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    • 2007
  • IT outsourcing becomes one of the important shills for managing diverse and complex information systems, SIA is considered as an one of the success factors for the successful outsourcing management. Since it helps to establish common goal and provides better visibility of trends and performance, the SLA process must go beyond mere measurement to include a methodology for the ongoing management of service levels, and for the continuous improvement of service activities, functions and processes. Despite SLA is one of the most important skills for the successful outsourcing, few studies have been conducted for academic as well as practical purpose. For this reason, The objective of this study is to develop an SLA's maturity model and empirically demonstrate how SLA's maturity level affects its Performance through SLA's maturity model. The major contributions of this study are in two areas. This study contributes to academicians as well as practitioners. First, from the academic perspectives this study tries investigating the maturity level of the SLA based on empirical data. Second, practitioners can self-test their firms' maturity level using the proposed model. The results of this study show that the SLA's maturity level affected positively SLA's performance. It is founded that the SLA's maturity level had a significant impact on SLA's performance.

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The Mediating Effect of Spirituality between Nurses' Empathy and Elderly Care Performance in the Long Term Care Hospitals

  • Park, Heeok;Kim, Eun Kyung;Moon, Kyoung Ja;Kim, Min Ji
    • Research in Community and Public Health Nursing
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    • v.31 no.1
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    • pp.34-42
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    • 2020
  • Purpose: The objective of this study was to identify whether spirituality mediates the relationship between empathy and elderly care performance among Long Term Care (LTC) hospitals nurses in Korea. Methods: The data collection was performed July 1st to August 31th, 2018. Participants were 119 nurses from three long-term care hospitals in Korea. Self-reported questionnaires were administered to assess general characteristics, empathy, spirituality and elderly care performance. The data were analyzed using descriptive statistics, t-test, one-way ANOVA, Pearson's correlation coefficients, and three-stage simple and multiple regression analysis as proposed by Baron and Kenny. Results: The level of elderly care performance of participants was significantly different based on age (F=3.92, p=.010) and nurse's position (t=-2.18, p=.031). Spirituality had a significant mediating effect on the relationship between empathy and elderly care performance (Z=3.64, p<.001). Conclusion: As spirituality completely mediates the relationship between empathy and elderly care performance, it is necessary to develop a nursing education program that applies spirituality and empathy and supports religious activities at an institutional level.

Relationship Between Job Characteristics and Production Performance of Employees in Production Department - Centered on Moderating Effects of Characteristics of Managerial Accounting Information - (생산부서 종업원들의 업무특성과 생산성과와의 관계분석 - 관리회계정보 특성의 조절효과를 중심으로 -)

  • Lim Kyu-Chan
    • The Journal of the Korea Contents Association
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    • v.6 no.4
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    • pp.125-135
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    • 2006
  • The objective of this study is to verify effects of employees' cognition of their job characteristics in production department of manufacturing companies on production performance and also to verify the moderating effect of the characteristics of managerial accounting information in the relationship between job characteristics and productivity. To achieve this purpose, this study divides the factors of job characteristics into task diversity, task significance, autonomy, and task identity and production performance into flexibility, time, and quality. The results of this study are as follows. First, There is a significant relationship between job characteristics and production performance according to employees' cognition of their job characteristics. Second, There is a significant relationship between job characteristics and production performance according to the characteristics of managerial accounting information.

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Development of Key Performance Index for Maximizing Offset Outcomes (절충교역 성과 극대화를 위한 성과지표 개발)

  • Lee, Jae-Seok;Joung, Tae-Yun;Han, Bong-Yun
    • Journal of Korea Technology Innovation Society
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    • v.14 no.4
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    • pp.860-888
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    • 2011
  • Offset is a peculiar trade form, the compensation of importing the weapon system, accompanied by the international weapon system contract. Korea has been applying offset to defense acquisition program for fostering the domestic defense industry and improving defense R&D ability since Korean offset policy was built up in 1983. However, there are not enough evidences for benefits of offset and it is rather believed that the performance management system of offset is not thoroughgoing enough because of lack of the systematic policy. It is essential to develop the well-organized performance management system in order to maximize outcomes from application of technology obtained by offset. The main objective of this paper is to propose key performance index that is practically useful to manage offset performance systematically and maximize outcomes of offset.

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A Simulation Case Study on Impact Safety Assessment of Roadside Barriers Built with High Anti-corrosion Hot-dip Alloy-coated Steel (용융합금도금 강판 적용 노측용 방호울타리 충돌 안전성 평가 해석 사례 연구)

  • Noh, Myung-Hyun
    • Journal of the Korean Society of Safety
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    • v.31 no.2
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    • pp.83-89
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    • 2016
  • As the world's industrial development quickens, the highways and regional expressways have been expanding to serve the logistics and transportation needs of people. The burgeoning road construction has led to a growing interest in roadside installations. These must have reliable performance over long periods, reduced maintenance and high durability. Steel roadside barriers are prone to corrosion and other compromises to their functionality. Therefore, using high anti-corrosion steel material is now seen as a viable solution to this problem. Thus, the objective of this paper is to expand the scope of applications for high anti-corrosion steel material for roadside barriers. This paper assesses the impact safety such as structural performance, occupant protection performance and post-impact vehicular response performance by a simulation review on roadside barriers built with high strength anti-corrosion steel materials named as hot-dip zinc-aluminium-magnesium alloy-coated steel. The simulation test results for the roadside barriers built with high strength anti-corrosion steels with reduced sectional thickness meet the safety evaluation criteria, hence the proposed roadside barrier made by high strength and high anti-corrosion hot-dip zinc-aluminium-magnesium alloy-coated steel will be a good solution to serve safe impact performance as well as save maintenance cost.

Exploring Study on the Development of an Integrated Evaluation Index for Improvement of the Level of ITs Performance in Port (항만의 정보화 수준 제고를 위한 통합평가지수 개발에 관한 탐색적 연구)

  • Ryu, Hyung-Geun;Lee, Cheol-Yeong;Lee, Hong-Girl
    • Journal of Navigation and Port Research
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    • v.31 no.6
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    • pp.491-496
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    • 2007
  • Recently ITs(Information Technologies} have been as essential methods for port operation. However, despite of the importance of ITs, there has not been any research that evaluate and analyze current level of ITs performance and their utilizations. Thus, objective of this study is to develop integrated indicators to evaluate current level of ITs performance and their utilizations in container terminal. To confirm the effectiveness of the suggested indicators, current level of ITs performance in a container terminal was measured, and then some implications based on findings were presented.

Cooling and Heating Performance Evaluation of a GSHP System (지열원 열펌프 시스템의 냉${\cdot}$난방 성능 평가)

  • Sohn Byong Hu;Cho Chung-Sik;Shin Hyun-Jun;An Hyung-Jun
    • Korean Journal of Air-Conditioning and Refrigeration Engineering
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    • v.17 no.1
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    • pp.71-81
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    • 2005
  • The main objective of the present study is to investigate the performance characteristics of a ground-source heat pump(GSHP) system with a 130 m vertical and 62 mm nominal diameter U-tube ground heat exchanger. In order to evaluate the performance analysis, the ground-source heat pump connected to a test room with $90\;m^2$ floor area in the Korea Institute of Construction $Technology(37^{\circ}39'N,\;126^{\circ}48'E)$ was designed and constructed. This ground-source heat pump system mainly consisted of ground heat exchanger, indoor heat pumps and measuring devices. The cooling and heating loads of the test room were 5.5 and 7.2 kW at design conditions, respectively. The experimental results were obtained from July 2, 2003 to July 1, 2004. The cooling and heating performance coefficients of the system were determined from the measured data. The average cooling and heating COPs for the system were obtained to be 4.90 and 3.96, respectively. The temperature variations in ground and the ground heat exchanger pipe surface at different depths were also measured.

Performance-Based Seismic Design of High-rise Apartment Buildings in Korea Considering Collapse Prevention Level (붕괴방지 수준을 고려한 국내 고층 아파트의 성능기반 내진설계)

  • Lee, Minhee;Yoo, Changhwan;Kim, Taejin;Kim, Jong-Ho
    • Journal of the Earthquake Engineering Society of Korea
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    • v.20 no.3
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    • pp.181-190
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    • 2016
  • The objective of this study is to apply performance-based seismic design to high-rise apartment buildings in Korean considering collapse prevention level. The possible issues during its application were studied and the suggestions were made based on the findings from the performance-based seismic design of a building with typical residential multi-unit layout. The lateral-force-resisting system of the building is ordinary shear walls system with a code exception of height limit. In order to allow the exception, the serviceability and the stability of the ordinary shear wall structure need to be evaluated to confirm that it has the equivalent performance as the one designed under the Korean Building Code 2009. The structure was evaluated whether it satisfied its performance objectives to withstand Service Level and Maximum Considered Earthquake.

A Study on Policy Research in Improvement of ITS Performance Tests and Methods (ITS 업무요령 및 성능평가 제도 개선방안의 정책 연구)

  • Chung, Sung-Hak;Yoon, Yeo-Hwan
    • The Journal of The Korea Institute of Intelligent Transport Systems
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    • v.8 no.6
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    • pp.98-111
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    • 2009
  • The objective of this study is to revise the related regulations and laws of intelligent transport systems performance tests and methods. This study improves the reliability of present traffic information, reduce public discontent by systematic reforms and reduce national and social costs through the analysis of intelligent transport system performance tests'current status and problems. This study will maximize the investment profits and efficiency of ITS system as the reliability of transportation information which is created through the maintenance of ITS equipment and center, systemization of work responsibility through close analysis of ITS performance test and overall evaluation of role of ITS performance assessment organization will improve and new level of service will be born.

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A Study on Optimum of Performance Objectives of Passive House with Load Reduction elements (천공상태에 따른 박막 BIPV 창호의 온도 및 발전특성 실측연구)

  • Kim, Bit-Na;Yoon, Jong-Ho;Shin, U-Cheu
    • 한국태양에너지학회:학술대회논문집
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    • 2012.03a
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    • pp.171-176
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    • 2012
  • This research on building Integrated Photovoltaic System replacing windows and doors with amorphous silicon thin film PV windows and doors installing same exact mount on Mock-up. The windows and doors should be installed in different angle and bearing so that we can analyse the amount of electricity from them. The objective of the research is to evaluate and investigate the relationship between factors(intensity of solar radiation, PV window surface temporature, incidence angle, and sky conditions) that affects performance of PV window and performance. The range and method of this research is to establish mornitoring system and analysis the date from the mornitoring system to evaluate the performance of PV windows that has thin film of solar battery. We should evaluate the insolation according to the position of PV window, output, and surface temperature according to months and seasons so that we can figure out the relationship between these. And we should investigate the relationship between performance and efficiency according to incidence angle and sky condition so that we can figure out the correlation between factors and performance.

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