• Title/Summary/Keyword: performance management system

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A Case Study of Implementation of a BSC Performance Evaluation System in Manufacturing Industry based on Product Data Management (제조업 분야에서 Product Data Management 기반의 BSC 성과평가 시스템 구축 사례 연구)

  • Oh, Jeong-Su;Yang, Jeong-Sam
    • IE interfaces
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    • v.23 no.4
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    • pp.275-285
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    • 2010
  • In complex industrial world, many companies make every effort to analyze their competition capability through various performance evaluation tools to cope with rapidly changing business environment. Among evaluation tools the balanced scorecard (BSC), put forward by Kaplan and Norton in 1992, is a strategic performance management tool for measuring whether the smaller-scale operational activities of a company are aligned with its larger-scale objectives in terms of vision and strategy. The BSC tool offers a comparative advantage over others to evaluate the objective achievement of a company by linking its strategic objectives with operational KPI. In this paper, we introduce a case that the BSC performance evaluation system was implemented based on product data management and applied it to the business process. Specially, we shows a implementation procedure to derive discipline-specific topics and key performance metrics.

Performance Evaluation of Disk I/O for Web Proxy Servers (웹 프락시 서버의 디스크 I/O 성능 평가)

  • Shim Jong-Ik
    • The KIPS Transactions:PartC
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    • v.12C no.4 s.100
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    • pp.603-608
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    • 2005
  • Disk I/O is a major performance bottleneck of web proxy server. Today's most web proxy sowers are design to run on top of a general purpose file system. But general purpose file system can not efficiently handle web cache workload, small files, leading to the performance degradation of entire web proxy servers. In this paper we evaluate the performance potential of raw disk to reduce disk I/O overhead of web proxy servers. To show the performance potential of raw disk, we design a storage management system called Block-structured Storage Management System (BSMS). And we also actually implement web proxy server that incorporate BSMS in Squid. Comprehensive experimental evaluations show that raw disk can be a good solution to improve disk I/O performance significantly for web proxy servers.

The Effects of Knowledge Sharing, Interdependence, Mutual Benefit Sharing on Franchise Information System Performance (지식공유, 상호의존, 상호이익공유가 프랜차이즈 정보시스템 성과에 미치는 영향)

  • Yoo, Dong Keun;Lee, Yong-Ki;Lee, Sung Hoon
    • Knowledge Management Research
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    • v.13 no.2
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    • pp.53-72
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    • 2012
  • Recently, an effective building and utilization of information system are essential in franchise firms as well as corporate management. Accordingly, this study is to examine the structural relationships among partnership quality of supplier, trust with a supplier and commitment, and franchise information system performance based on Henderson's(1990) information system partnership model and Lee and Kim's(1999) partnership model. For these purposes, the authors developed several hypotheses. The data were collected from 173 franchisors and analyzed with SPSS 18.0 and AMOS 18.0 The results are as following. First, sharing knowledge, interdependence, and mutual benefit influence supplier trust, but do not influence commitment. Second, supplier trust affect commitment and it prove that supplier trust is a full mediating role between partnership quality and commitment of franchise and information system supplier. Third, both supplier trust and commitment have a positive effect on performance of franchise information system. Therefore, it implies that supplier trust is significant factor in an performance of franchise information system. At the end of this paper, managerial and theoretical implications, limitations and future research directions were suggested.

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The Analysis of Relation on Marketing Success Factors and Performance for Silver Industry (실버산업의 마케팅 성공요인과 경영성과와의 관련성 분석)

  • Lee, Lae Hyung;Kim, Byeong Chan
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.8 no.4
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    • pp.245-261
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    • 2012
  • This study thus set out to empirically analyze connections between the success factors of marketing and management performance in the silver industry. For that purpose, the investigator analyzed relations between independent variables, which include such success factors of marketing as market segmentation, product mix, customer relational management, brand asset, price strategy, and marketing information system, and dependent ones, which include financial and non-financial management performance. Those results partially support the hypothesis that the six success factors of marketing set in the study have effects on financial and non-financial management performance in the silver industry. Customer relational management had the biggest influence, being followed by brand asset and price strategy in the order. Those results indicate that companies need to consider customer relational management, brand asset, and price strategy before other success factors of marketing to achieve financial and non-financial management performance in the silver industry.

Examining the PMIS Impacts on the Project Performance, User Satisfaction and Reuse Intention among the Project based Industries (프로젝트 성과, 사용자 만족도 및 재사용의도에 미치는 PMIS의 산업별 영향 비교)

  • Park, So-Hyun;Lee, Ayeon;Kim, Seung-Chul
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.44 no.3
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    • pp.276-287
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    • 2021
  • Project Management Information System (PMIS) is a special purpose information system that is created to provide useful information for project managers and participants to make effective and efficient decision making during projects. The use of PMIS is increasing in project based industries such as construction, defense, manufacturing, software development, telecommunication, etc. It is generally known that PMIS helps to improve the quality of decision making in project management, and consequently improves the project management performance. However, it is unclear what are the difference of PMIS impacts between industries, and still need to be studied further. The purpose of this study is to compare the impact of PMIS on project management performance between industries. We assume that the effects of PMIS will be different depending on the industry types. Five hypotheses are established and tested by using statistical methods. Data were collected by using a survey questionnaire from those people who had experience of using PMIS in various project related industries such as construction, defense, manufacturing, software development and telecommunication. The survey questionnaire consists of 5 point scale items and were distributed through e-mails and google drive network. A total of 181 responses were collected, and 137 were used for analysis after excluding those responses with missing items. Statistical techniques such as factor analysis and multiple regression are used to analyze the data. Summarizing the results, it is found that the impacts of PMIS quality on the PM performance are different depending on the industry types where PMIS is used. System quality seems to be more important for improving the PM performance in construction industry while information quality seems more important for manufacturing industry. As for the ICT and R&D industries, PMIS seems to have relatively lesser impact compared to construction and manufacturing industries.

A Study on Establishing Performance Measurement and Evaluation System of ATM (ATM 성능측정 및 평가체계 구축 연구)

  • Seo, Youngsung;Park, Bomi;Kim, Jun-hyuk
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.26 no.1
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    • pp.37-43
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    • 2018
  • There has been the migration to a performance-based approach in many areas which include transition planning at global, regional and local levels, performance-based navigation and safety management. Achieving continuous success of Air Traffic Management (ATM) systems would require a performance-based approach to raise productivity and efficiency of it through performance measurements and reviews. This paper considers establishment planning of performance measurement and evaluation system for ATM. Related to key performance areas proposed by International Civil Aviation Organization, performance indicators and metrics which could be used to measure and evaluate ATM performance are presented. Also, organizational system and operational planning for efficient operation of ATM are presented.

A Study on the Effects on the Strategic Orientation for the Green Management Performance (전략적지향성이 녹색경영성과에 미치는 영향에 관한 연구)

  • Ko, Young-Hak;Chung, Young-Bae
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.36 no.4
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    • pp.1-8
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    • 2013
  • The purpose of this study is to present that the strategic orientation affects on the green management performance. In order to carry out this research, the samples are reviewed and the ten hypotheses are verified reliably and appropriately. The results of the verification are summarized as follows: First, strategic directivity affects on the green management performance significantly. Second, two factors of the strategic directivity, customer orientation and technology orientation affect on the green performance relatively high. Finally, the two elements of the strategic orientation, competitive orientation and technology orientation affect on the financial performance significantly. In conclusion, this study shows all of the factors of the strategic orientation affect on the green management. In order to get the effective green management, education programs should be conducted by social support systems.

The Effect of Quality Management System and Absorptive Capacity on the Competitiveness of Small and Medium Venture Manufacturing Company in Electric and Electronic Industry (품질경영시스템과 흡수역량이 전기전자분야 중소벤처 제조기업의 경쟁력에 미치는 영향)

  • Jin, Sung-Han;Lee, Cheol-Gyu;Lee, Dong-Myung
    • Journal of Korean Society for Quality Management
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    • v.39 no.2
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    • pp.292-304
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    • 2011
  • This study is to search for the core factors of improving competitiveness of small and medium venture manufacturing company in electric and electronic industry and to do an in-depth analysis of the relations with management performance through systematic approach and to provide implications of importance of the management for the improvement factors for the domestic small and medium venture manufacturing company in electric and electronic industry. The report is analyzed how the relationship between the quality management system that was discussed in existing literature and the core factors of absorbing capability impact to the enterprise management performance.

Performance Measurement of ISO Quality Management System in the Construction Industry (건설산업 ISO 품질경영시스템의 성과측정에 관한 연구)

  • Lee Woo-Chang;Kim Kyung-Rai;Shin Dong-Woo
    • Proceedings of the Korean Institute Of Construction Engineering and Management
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    • 2004.11a
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    • pp.414-418
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    • 2004
  • Quality system of construction industry in Korea was a means to prevent unqualified construction work. But lately, it has became an essential requirement. So, lots of construction companies acquire ISO quality management system which provides fundamental management criteria. Now, most of the Korean construction companies have got IS0 quality management system. So, getting ISO quality management system doesn't mean advantage in public competition of construction bidding and that causes increase in the maintenance cost. That's why some construction companies abandon the 150 certificate. Therefore, the authors need to check the effect of ISO quality management system. For this, the authors provide the performance measurement index of ISO quality management system.

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Operational System and Performance Management of extra-curricular Programs to Support the curriculum (교과지원 비교과 프로그램의 운영체계 및 성과관리)

  • Kim, Eun-Joo;Kim, Kyung-Seop
    • The Journal of the Convergence on Culture Technology
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    • v.6 no.4
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    • pp.95-101
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    • 2020
  • This study aims to investigate the current status of the operation system of the curriculum support extra-curricular program, focusing on the extra-curricular program operation system of other universities, and suggest the desirable operation system and performance management plan of the extra-curricular program in cultural education. To this end, the analysis of the extra-curricular program operation system of eight four-year universities in the Seoul metropolitan area was conducted on the existence of core competencies, computer systems and extra curricula program guides, credit-linked and mileage scholarship programs, and the analysis focused on the characteristics, merits and demerits of each university's operating system. It was also intended to propose the desirable operation system and performance management plan of the extra curricula program in liberal arts education, focusing on the operation system of the extra curricula program of E University and the corresponding performance management. Conclusion To operate the extra curricula program efficiently, the computer system and the extra curricula program guide, credit link and mileage scholarship system should be introduced. In addition, the analysis of the operation system of the curriculum support program of E University shows that E University operates systematically with the direction of operation of the core competency-based curriculum support extra-curricular program, and the performance management of the extra curricula program of E University is carried out through the EU-TQM System Integrated Management System.