• Journal of Information Technology Services
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• v.8 no.2
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• pp.1-22
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• 2009

Recently, improving service quality for customer satisfaction is one of the most important issues and the task for the growth of company. Furthermore, plenty studies are going on progress to develop service quality in IT industry. There have been so many researches of product quality on package software but yet the service quality of package software has been rarely studied before. Thus, the purpose of this study is to formulate a scheme on how to enhance the competitivity of package software company by analyzing the impacts of these two factors on the customer satisfaction, Word-of-Mouth intention and the reuse intention. The study models have been designed and the hypotheses have been made through the examination of the precedent literature about package software product and service quality. A questionnaire survey was performed to collect information, and the unit of analysis was a person who used package software. This study used the statistical technique such as regression analysis. This study may be utilized as basic data for building marketing strategies when package software companies offer service to customers.

• The KIPS Transactions:PartD
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• v.10D no.5
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• pp.821-828
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• 2003

Package software should have the feature that enables purchasers to discriminate a product suitable for them among a number of software belonging to the similar kind of product. Purchaser's ability to choose a package software depends on whether they can judge that a package software conforms to the relevant standard through an objective quality test process and method or not. There are the standards that can be applicable to the quality evaluation of package software, such as and . This study developed a system with which purchasers can effectively select a package software suitable for their needs, building quality test process for package software and developing test metric and application method.

• The KIPS Transactions:PartD
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• v.11D no.3
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• pp.577-590
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• 2004

Today, the growth of software industry leads to e quantitative expansion of software package products. Due to this rapid increase of software package products, qualify certification has been required fur software products which users select. Unlike the quality certification of industrial products, the history of software product certification has not been so long. For this reason, software quality evaluation and certification methods have not matured yet. When certifying software products, one of most important factors is the systematic generation of evaluation sets. The evaluation sets include checklists with metrics, and criteria for the software quality certification according to the classification of software product type. This paper presents a metamodel for the systematic generation and maintenance of the evaluation sets. Then, we construct prototype level evaluation sets to show the validity of the metamodel.

• Proceedings of the Korea Association of Information Systems Conference
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• 2001.12a
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• pp.158-165
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• 2001

The certification of software products can provide a greater level of acceptance and feeling of security to customers of these products. This paper presents a certification method for the quality of package software. First of all, the evaluation criteria are derived from ISO/1EC 9126 and 12119 standards, and then the evaluation module are designed considering the measurement scale type. The results can be applied to construct the certification scheme of software product quality for the commercial purpose.

• Proceedings of the Safety Management and Science Conference
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• 2002.05a
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• pp.193-197
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• 2002

The certification of software products can provide a greater level of acceptance and feeling of security to customers of these products. This paper presents a certification method for the quality of package software. First of all, the evaluation criteria are derived from IS0/1EC 9126 and 12119 standards, and then the evaluation module are designed considering the measurement scale type. The results can be applied to construct the certification scheme of software product quality for the commercial purpose.

• Journal of the Korea Safety Management & Science
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• v.4 no.1
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• pp.93-103
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• 2002

The certification of software products can provide a greater level of acceptance and feeling of security to customers of these products. This paper presents a certification method for the quality of package software. First of all, the evaluation criteria are derived from ISO/IEC 9126 and 12119 standards, and then the evaluation module are designed considering the measurement scale type. The results can be applied to construct the certification scheme of software product quality for the commercial purpose.

• Journal of Software Assessment and Valuation
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• v.17 no.1
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• pp.11-16
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• 2021

The importance of software is increasing due to the development of information and communication, and software copyright disputes are also increasing. In this paper, the source of the submitted programs and the files necessary for the execution of the program were taken as the scope of analysis. The large-capacity file transfer solution program to be analyzed provides additional functions such as confidentiality, integrity, user authentication, and non-repudiation functions through digital signature and encryption of data.In this paper, we analyze the program A, program B, and the program C. In order to calculate the program similarity rate, the following contents are analyzed. Analyze the similarity of the package structure, package name, source file name in each package, variable name in source file, function name, function implementation source code, and product environment variable information. It also calculates the overall similarity rate of the program. In order to check the degree of agreement between the package structure and the package name, the similarity was determined by comparing the folder structure. It also analyzes the extent to which the package structure and package name match and the extent to which the source file (class) name within each package matches.

• Journal of KIISE:Software and Applications
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• v.33 no.10
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• pp.836-850
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• 2006

Nowadays, due to the rapidly increasing number of package software products, quality test has been emphasized for package software products. When testing software products, one of the most important factors is to select metrics which form the bases for tests. In this paper, the types of package software are represented as characteristic vectors having probabilistic relationships with metrics. The characteristic vectors could be regarded as indicators of software type. To assign the metrics for each software type, the past test metrics are collected and analyzed. Using Bayesian belief network, the dependency relationship network of the characteristic vectors and metrics is constructed. The dependency relationship network is then used to find the proper metrics for the test of new package software products.

• Computational Structural Engineering
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• v.25 no.4
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• pp.63-70
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• 2012

This article introduces ADAPT Corporation's latest software product for the integrated multistory analysis and design of concrete buildings, ADAPT Edge. Edge uniquely packages user-friendly modeling of multistory buildings, accurate gravity and lateral analysis, post-tensioning, and detailed slab and beam design, all in one software package. The benefits of Edge over traditional concrete design software are explained.

• Journal of KIISE:Computing Practices and Letters
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• v.9 no.2
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• pp.123-132
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• 2003

The quality certification test is usually conducted by a certifying organization to determine and guarantee the quality of software after the software development phase, commonly without the actual source code, but with by going against the product's manual. In this paper, we implement a Manual-based Automatic Test data generating tool: MaT, the test technique based on manual, that automatizes producing the test data from analysis data of software package and manual. The input data of MaT are the result of the analysis of software and manual. We propose 'menu-based test analysis model' in order to generate the input data. We believe that the proposed technique and tool he]p improving quality and reliability of the software.