• Journal of Internet Computing and Services
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• v.17 no.5
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• pp.111-119
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• 2016

In recent years, the opinion analysis is one of the key research fronts of any domain. Opinion target extraction is an essential process of opinion analysis. Target is usually referred to noun or noun phrase in an entity which is deliberated by the opinion holder. Extraction of opinion target facilitates the opinion analysis more precisely and in addition helps to identify the opinion polarity i.e. users can perceive opinion in detail of a target including all its features. One of the most commonly employed algorithms is a sequence labeling algorithm also called Conditional Random Fields. In present article, recent opinion target extraction approaches are reviewed based on sequence labeling algorithm and it features combinations by analyzing and comparing these approaches. The good selection of features combinations will in some way give a good or better accuracy result. Features combinations are an essential process that can be used to identify and remove unneeded, irrelevant and redundant attributes from data that do not contribute to the accuracy of a predictive model or may in fact decrease the accuracy of the model. Hence, in general this review eventually leads to the contribution for the opinion analysis approach and assist researcher for the opinion target extraction in particular.

• Proceedings of the Korean Society for Language and Information Conference
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• 2007.11a
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• pp.76-85
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• 2007

This paper addresses a task of opinion extraction from given documents and its positive/negative classification. We propose a sentence classification method using a notion of syntactic piece. Syntactic piece is a minimum unit of structure, and is used as an alternative processing unit of n-gram and whole tree structure. We compute its semantic orientation, and classify opinion sentences into positive or negative. We have conducted an experiment on more than 5000 opinion sentences of multiple domains, and have proven that our approach attains high performance at 91% precision.

• ETRI Journal
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• v.33 no.5
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• pp.720-730
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• 2011

Opinion mining involves the analysis of customer opinions using product reviews and provides meaningful information including the polarity of the opinions. In opinion mining, feature extraction is important since the customers do not normally express their product opinions holistically but separately according to its individual features. However, previous research on feature-based opinion mining has not had good results due to drawbacks, such as selecting a feature considering only syntactical grammar information or treating features with similar meanings as different. To solve these problems, this paper proposes an enhanced feature extraction and refinement method called FEROM that effectively extracts correct features from review data by exploiting both grammatical properties and semantic characteristics of feature words and refines the features by recognizing and merging similar ones. A series of experiments performed on actual online review data demonstrated that FEROM is highly effective at extracting and refining features for analyzing customer review data and eventually contributes to accurate and functional opinion mining.

• Journal of KIISE:Software and Applications
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• v.37 no.6
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• pp.470-479
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• 2010

In relation to the extraction of opinion words, it may be difficult to directly apply most of the methods suggested in existing English studies to the Korean language. Additionally, the manual method suggested by studies in Korea poses a problem with the extraction of opinion words in that it takes a long time. In addition, English thesaurus-based extraction of Korean opinion words leaves a challenge to reconsider the deterioration of precision attributed to the one to one mismatching between Korean and English words. Studies based on Korean phrase analyzers may potentially fail due to the fact that they select opinion words with a low level of frequency. Therefore, this study will suggest the k-Structure (k=5 or 8) method, which may possibly improve the precision while mutually complementing existing studies in Korea, in automatically extracting opinion words from a simple sentence in a given Korean product review. A simple sentence is defined to be composed of at least 3 words, i.e., a sentence including an opinion word in ${\pm}2$ distance from the attribute name (e.g., the 'battery' of a camera) of a evaluated product (e.g., a 'camera'). In the performance experiment, the precision of those opinion words for 8 previously given attribute names were automatically extracted and estimated for 1,868 product reviews collected from major domestic shopping malls, by using k-Structure. The results showed that k=5 led to a recall of 79.0% and a precision of 87.0%; while k=8 led to a recall of 92.35% and a precision of 89.3%. Also, a test was conducted using PMI-IR (Pointwise Mutual Information - Information Retrieval) out of those methods suggested in English studies, which resulted in a recall of 55% and a precision of 57%.

• Journal of the Korean Institute of Intelligent Systems
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• v.21 no.1
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• pp.68-79
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• 2011

This paper focuses on the opinion information extraction and analysis system through Web mining that is based on statistics collected from Web contents. That is, users' opinion information which is scattered across several websites can be automatically analyzed and extracted. The system provides the opinion information search service that enables users to search for real-time positive and negative opinions and check their statistics. Also, users can do real-time search and monitoring about other opinion information by putting keywords in the system. Proposing technique proved that the actual performance is excellent by comparison experiment with other techniques. Performance evaluation of function extracting positive/negative opinion information, the performance evaluation applying dynamic window technique and tokenizer technique for multilingual information retrieval, and the performance evaluation of technique extracting exact multilingual phonetic translation are carried out. The experiment with typical movie review sentence and Wikipedia experiment data as object as that applying example is carried out and the result is analyzed.

• Proceedings of the Korea Contents Association Conference
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• 2018.05a
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• pp.7-8
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• 2018

This study proposes an analysis of the Word2vec-based machine learning classifiers for the sake of opinion mining tasks. As a bench-marking method, BOW (Bag-of-Words) was adopted. On the basis of utilizing the Word2vec and BOW as feature extraction methods, we applied Laptop and Restaurant dataset to LR, DT, SVM, RF classifiers. The results showed that the Word2vec feature extraction yields more improved performance.

• Journal of the Korea Society of Computer and Information
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• v.28 no.12
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• pp.259-266
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• 2023

In this paper, we propose an algorithm that can improve the accuracy performance of collaborative filtering using attribute-based opinion mining (ABOM). For the experiment, a total of 1,227 online consumer review data about smartphone apps from domestic smartphone users were used for analysis. After morpheme analysis using the KKMA (Kkokkoma) analyzer and emotional word analysis using KOSAC, attribute extraction is performed using LDA topic modeling, and the topic modeling results for each weighted review are used to add up the ratings of collaborative filtering and the sentiment score. MAE, MAPE, and RMSE, which are statistical model performance evaluations that calculate the average accuracy error, were used. Through experiments, we predicted the accuracy of online customers' app ratings (APP_Score) by combining traditional collaborative filtering among the recommendation algorithms and the attribute-based opinion mining (ABOM) technique, which combines LDA attribute extraction and sentiment analysis. As a result of the analysis, it was found that the prediction accuracy of ratings using attribute-based opinion mining CF was better than that of ratings implementing traditional collaborative filtering.

• KIISE Transactions on Computing Practices
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• v.22 no.5
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• pp.240-245
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• 2016

In this study, comments on restaurants, movies, and mobile devices, as well as tweet messages regardless of specific domains were analyzed for sentimental information content. We proposed a system for extraction of objects (or aspects) and opinion words from each sentence and the subsequent evaluation. For the sentiment analysis, we conducted a comparative evaluation between the Structural SVM algorithm and the Latent Structural SVM. As a result, the latter showed better performance and was able to extract objects/aspects and opinion words using VP/NP analyzed by the dependency parser tree. Lastly, we also developed and evaluated the sentiment detector model for use in practical services.

• Information Systems Review
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• v.17 no.1
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• pp.49-64
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• 2015

Customer reviews which include subjective opinions for the product or service in online store have been generated rapidly and their influence on customers has become immense due to the widespread usage of SNS. In addition, a number of studies have focused on opinion mining to analyze the positive and negative opinions and get a better solution for customer support and sales. It is very important to select the key terms which reflected the customers' sentiment on the reviews for opinion mining. We proposed a document-level terms-based sentiment classification model by select in the optimal terms with part of speech tag. SVMs (Support vector machines) are utilized to build a predictor for opinion mining and we used the combination of POS tag and four terms extraction methods for the feature selection of SVM. To validate the proposed opinion mining model, we applied it to the customer reviews on Amazon. We eliminated the unmeaning terms known as the stopwords and extracted the useful terms by using part of speech tagging approach after crawling 80,000 reviews. The extracted terms gained from document frequency, TF-IDF, information gain, chi-squared statistic were ranked and 20 ranked terms were used to the feature of SVM model. Our experimental results show that the performance of SVM model with four POS tags is superior to the benchmarked model, which are built by extracting only adjective terms. In addition, the SVM model based on Chi-squared statistic for opinion mining shows the most superior performance among SVM models with 4 different kinds of terms extraction method. Our proposed opinion mining model is expected to improve customer service and gain competitive advantage in online store.

• Journal of the Korea Society of Computer and Information
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• v.15 no.1
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• pp.149-157
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• 2010

As the use of the Internet has recently increased, the demand for opinion information posted on the Internet has grown. However, such resources only exist on the website. People who want to search for information on the Internet find it inconvenient to visit each website. This paper focuses on the opinion information extraction and analysis system through Web mining that is based on statistics collected from Web contents. That is, users' opinion information which is scattered across several websites can be automatically analyzed and extracted. The system provides the opinion information search service that enables users to search for real-time positive and negative opinions and check their statistics. Also, users can do real-time search and monitoring about other opinion information by putting keywords in the system. Proposed technologies proved to have outstanding capabilities in comparison to existing ones through tests. The capabilities to extract positive and negative opinion information were assessed. Specifically, test movie review sentence testing data was tested and its results were analyzed.