• Journal of the Korea Institute of Information and Communication Engineering
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• v.18 no.4
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• pp.899-905
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• 2014

In order for corporations and institutions to perform efficient management, they first have to infer what factors customers seek for, then continuously strive to provide them with better service. The most important element to provide better service is accurate feedback from customers; however, Korea lacks of standardized system for measuring customer satisfaction. This study suggests the analysis system for survey, which evaluates customer satisfaction efficiently. The system sets up measuring factor for each service quality, and makes it possible to perform methodically. Especially, the system introduces scoring scheme so that it evaluates quality of service or unit service and prioritizes factors those need to be improved. Furthermore, the survey is operated via mobile and online system, which can be analyzed in real time, and lets foreigners use in their own languages. Through applying the analysis system of customer satisfaction survey to students who participated in work-study program, it substantiates the effectiveness of this system.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2013.05a
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• pp.227-230
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• 2013

Financial transactions using a mobile terminal and the Internet is activated, it is a stock exchange enabled using mobile devices and the Internet. Koscom in charge of IT operations of securities transaction-related in (securities ISAC), to analyze the vulnerability of information security related to securities transactions, which corresponds to running the integrated security control system. Online stock trading is a subject to the Personal Information Protection Act, electronic systems of related, has been designated as the main information and communication infrastructure to, damage financial carelessness of the user, such as by hacking is expected to are. As a result, research on the key vulnerabilities of information security fields related to securities business cancer decoding of the Securities and Exchange packet, through the analysis of security events and integrated security control is needed.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.22 no.9
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• pp.1191-1198
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• 2018

This paper illustrates not only the effectiveness of applying content quota system for on-demand video streaming platform, but also the effect of OTT regulation on copyright protection and cultural industry protection in a single market, focusing on the community's response to Netflix's entry into the EU market. Additionally, this paper examines on-demand video streaming services, growth of Netflix. The EU policy on the on-demand video streaming service market consists of 'portability' in the digital single market and content quota for copyright protection. In this paper, I analyze the market protection and the aspect of improving competitiveness of online streaming service industry. The EU is trying to protect the cultural industry and copyright protection in the region by applying and regulating the OTT business in content quota system, which has been applied only to European broadcasting companies.

• The Journal of the Convergence on Culture Technology
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• v.1 no.4
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• pp.45-50
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• 2015

Cultures mean communication. With the whole world communicating online simultaneously, international availability has also been required in education. Especially the social media including the YouTube has opened a new age of e-learning, if not intending to do so, and the curriculum of a college or a university has kept up with the needs of our time. This study contains domestic and international professional programs equipped with internalization of a curriculum. It has suggested a role of college of arts as a customized and specialized institution which offers students advanced skills of related international industries through an internationalization of a curriculum of media and arts. It also suggests that full-time faculties need to develop a program to secure an international expertise. It can be concluded that a shift of paradigm towards education industry through social media contributes to needs to secure an international availability of a curriculum.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.17 no.4
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• pp.857-862
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• 2013

Due to the development of the online and mobile, cases of introducing CMS(Contents Management System) and WCMS(Web Contents Management System) to manage Web-Contents of individual and company's homepage are continuously increasing. In this paper, it is necessary to develop WCMS that can establish GUI(Graphic User Interface) based WCMS and edit contents using more concise procedures. In this paper, by reconfiguring WCMS-based Web contents using user-definition, we designed the system that can effectively and conveniently edit web contents as GUI-based. Also, we studied the intuitive and convenient web-contents management methods through researches using simplified logic. Therefore, proposed WCMS based Web-contents editing system allows the users to edit and modify the web contents much more quickly and conveniently compared to the existing web-contents editing system.

• Proceedings of the KSRS Conference
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• 2007.10a
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• pp.159-161
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• 2007

Geostationary Ocean Color Imager (GOCI), the world-first ocean remote sensing instrument on geostationary Communication, Ocean, Meteorological Satellite (COMS), will be able to take a picture of a large region several times a day (almost with every one hour interval). We, KORDI, are in charge for developing the GOCI data processing system (GDPS) which is the basic software for processing the data from GOCI. The GDPS will be based on windows operating system to produce the GOCI level 2 data products (useful for oceanographic environmental analysis) automatically in real-time mode. Also, the GDPS will be a user-interactive program by well-organized graphical user interfaces for data processing and visualization. Its products will be the chlorophyll concentration, amount of total suspended sediments (TSS), colored dissolved organic matters (CDOM) and red tide from water leaving radiance or remote sensing reflectance. In addition, the GDPS will be able to produce daily products such as water current vector, primary productivity, water quality categorization, vegetation index, using individual observation data composed from several subscenes provided by GOCI for each slit within the target area. The resulting GOCI level 2 data will be disseminated through LRIT using satellite dissemination system and through online request and download systems. This software is carefully designed and implemented, and will be tested by sub-contractual company until the end of this year. It will need to be updated in effect with respect to new/improved algorithms and the calibration/validation activities.

• Journal of Information Management
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• v.18 no.4
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• pp.98-117
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• 1985

At the present time, the role and importance of information retrieval has greatly increased for two main reasons: the coverage of the searchable collections is now extensive and collection size may exceed several million documents; further more, the search results can now be obtained more or less instantaneously using online procedures and computer terminal devices that provide interaction and communication between system and users. The large collection size make it plausible to the users that relevant information will in fact be retrieved as a result of a search operation, and the probability of obtaining the search output without delay creates a substantial user demand for the retrieval services.

• Journal of Internet Computing and Services
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• v.12 no.2
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• pp.113-122
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• 2011

Social Network Service(SNS) has become a hot trend as a web service which helps users construct social relationships in the web and enables online communication. The information about user activities and behaviors obtained from the SNSs is expected to be an useful knowledge source for other services such as recommendation services. Most of previous researches on SNS rely on analyzing overall network topology and surveying the activities in a one-dimensional aspect. This paper propose a system for measuring multi-dimensional interaction through the activities in a SNS. The proposed system delivers an unified profile (consisting of profile and multi-dimension interaction) model from user-activities in Twitter.com. At the experimental section, some meaningful perspectives on a set of the unified profiles are described.

• Journal of the Korea Society of Computer and Information
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• v.23 no.6
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• pp.9-14
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• 2018

This paper focuses on how the latest progress in digital media and technology affects the writing education environment. In the contemporary era, collecting numerous pices of information online, and arranging them to create new knowledge is important. There is also a need to seek new methods for writing education to stay in tune with the times. To that end, this paper suggests an open writing model using hypertexts. This writing model consists of a total of five stages, which are use of information, compilation of information, open mutual discussion, search of additional information and writing to recreate knowledge. The final outcome of such writing is writing using footnotes. By describing the gist of the keyword and adding numerous footnotes, such writing opens up an infinite possibility of re-creating information into new knowledge. This method can help university students who are accustomed to the digital society to proactively use information and improve multi-disciplinary communication skills required today. This author applied such a model to university writing education and found that more than 82% of the students were satisfied. Through the process of collaboration and recreation of knowledge in writing, learners found distinct benefits and noted their horizons had broadened. Given this effect, the open writing model using hypertexts is meaningful in that it forms a learning community that goes beyond a one-way feedback from instructor to student and instead nudges students to realize collective intellect. Moreover, it is meaningful in that it moves away from a top-down approach of the instructors passing down knowledge about writing and its rules, and towards a more proactive involvement by students in creating knowledge.

• Journal of Digital Convergence
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• v.11 no.3
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• pp.127-138
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• 2013

The age of social network has arrived. Social media is the various online media for sharing of opinions and experiences and open for internet users' participation. As the new communication tools, social media has been in the limelight, threatening the traditional media as alternative media. In globalization, country image is seen as the source of competitiveness of a country. The goal of this study is to examine what impact does the utilization of social media has on country image, and we conducted our analysis in two aspects of social media utilization, usage volume and usage diversity. In addition, we examined the impact of factors that form the country image on purchase intention. The analytical results show that media usage volume positively affects country image, people image, political image and media usage diversity has significant effects on economical image, people image and political image.