• Title/Summary/Keyword: ocean shipping service

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The Impact of Service Quality in the Port Logistics on Customer Satisfaction, Port Image and Relation Continuity Intention: Focused on Busan Port (항만의 서비스품질이 고객만족과 항만이미지 및 관계지속의도에 미치는 영향에 관한 연구 - 부산항을 중심으로 -)

  • KIm, Ga-Hyun;Ryoo, Dong-Keun
    • Journal of Navigation and Port Research
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    • v.41 no.6
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    • pp.423-436
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    • 2017
  • This study examines the level of port service quality based on $Gr{\ddot{o}}nroos$(1984)'s Two-Dimensional Model: we investigated service-environment quality and service-delivery quality, and added service-product quality as a process quality. This study focused on a service user like a llner, forwarder, shipper, or a logistics firm using port service in the Port of Busan. We investigated relationships among the following vairables: service quality, customer satisfaction and port image; we also analyzed the path coefficients using Smart-PLS 3.0. The results and suggestions of this study are summarized as follows. First, all of the service quality variables influenced customer satisfaction but service-delivery quality didn't have an impact on port image. Secondly, there is correlation between customer satisfaction and port image; customer satisfaction had a positive effect with port image. Lastly, customer satisfaction and port image influenced the Relation Continuity Intention.

A Study on the Economical Efficiency of Mega Container Ship's Operation by Empirical Analysis : Primarily on Container Ship (실증분석을 통한 대형선의 운항 경제성에 관한 연구 -컨테이너선을 중심으로-)

  • Song Yong-Seok;Kim Hyun;Jung Seung-Ho;Nam Ki-Chan
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
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    • 2004.11a
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    • pp.253-260
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    • 2004
  • In these days, 8000TEU container ship service launches in shipping service at latest based on the economy of scale, unit cast related with ship operation on ocean decreases in proportion to increase of ship scale and mega ship over 10,000TEU is on planning. This paper is analyzed the economic efficiency for reduction qf calling port in the operation cost, port chnrge, feeder cost, etc by an empirical analysis.

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Economic analysis by reduction of calling port and mega containership (선박 대형화 및 기항지 축소에 따른 경제성 분석)

  • 남기찬;곽규석;송용석;김태원;오효진
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
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    • 2004.04a
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    • pp.413-419
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    • 2004
  • In these days, 8,000TEU container ship service launches in shipping service at latest based on the economy of scale, unit cost related with ship operation on ocean decreases in proportion to increase of ship scale and mega ship over 10,000TEU is on planning. Most of the exiting researches have performed from the perspective of total operation cost from mega port to mega port. However, the purpose of this paper is to estimate economic efficiency by ports selected Hub port from total cost point of view, operation cost, port charge, feeder cost, etc.

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Study on the Speed-Power Characteristics Through a Speed Trial of a Large Container Vessel During a Commercial Voyage Part I (상업 운항 중인 대형 컨테이너선의 항차 중 속력 시운전을 통한 선속-동력 특성 연구 Part I)

  • Kim, Ho;Lee, Joon-Hyoung;Jang, Jin-Ho;Ahn, Hae-Seong;Kang, Dae-Youl;Byeon, Sang-Su
    • Journal of the Society of Naval Architects of Korea
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    • v.58 no.6
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    • pp.366-374
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    • 2021
  • This paper presents the analysis of the speed-power performance in the real sea using a large container vessel data provided as a test bed from a shipping company. To perform a speed trial of the vessel during a commercial voyage, the on-board measuring device and various operation data acquisition systems were mounted on the vessel for long-term performance monitoring and the voyage operated under the container loading condition close to the design draft was adopted. The content of this paper consists of Part I and Part II. Part I, such as this paper, contains the speed trial method and analysis results of the operating vessel. Part II contains the analysis of the speed-power characteristics change over time and before and after hull cleaning using operation data measured from the voyage operated under a condition similar to the speed trial.

A Study on the Perception of the Subjects about Automated Container Terminal (컨테이너터미널 자동화에 대한 관련 주체별 인식연구)

  • You, Ji-Won;Kim, Yul-Seong
    • Journal of Navigation and Port Research
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    • v.44 no.3
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    • pp.195-202
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    • 2020
  • The production of larger of ships is a survival strategy for global shipping companies to pursue the economics of scale. According to this strategy, to respond to this situation, many containers are loading/unloading simultaneously in the hub port. Additionally, the container terminals are promoting the introduction of automation to expand the terminal facilities and increase efficiency/productivity of the container yards. European ports have introduced automation to address rising labor costs and shortages of labor. Recently, the construction of fully automated container terminals is increasing in the United States and China to resolve problems such as the slow growth of the global economy, the emergence of large ships, air pollution, and safety accidents. Domestic ports are at an early stage compared to the world's advanced container terminals, and countermeasures are being prepared to respond to the changing ports. However, research on the recognition difference analysis that examines the opinions of stakeholders is insufficient. As a result of analyzing the recognition among the groups, it was found that container terminal operators reduced labor costs, improved shipping services for shipping companies, prevented safety accidents for port union labor, and increased service for port authority and government agencies. Thus, to closely examine the perception among the groups, one-way ANOVA was performed, and then the implications were deduced as the basic data for the smooth introduction of automation.

Technical Analysis on Existing Ship's Economical Operation (운항선 중심의 선박 경제운항 관리의 기술적 분석)

  • Kang, Nam-seon;Kim, Yong-dae;Yoon, Hyeon-kyu;Byeon, Sang-su
    • Journal of Advanced Navigation Technology
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    • v.20 no.6
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    • pp.519-527
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    • 2016
  • The present study is concept research on the operation cost management of shipping firms, especially considering technology for economical ship operation of existing ships in units of voyage. The factors that influence economical ship operation management were identified by analyzing the current status of the shipping industry, the development of economical ship operation technologies, technological requirements, and the cost factors of ship operation. Economical operation of existing ships, especially, the economical operation of the units of each voyage, may minimize fuel cost and port charges. This requires low-load streaming cruise control, ballast control, optimal trim, optimal routing, terminal work efficiency improvement, and ship energy management. Optimal routing and terminal work efficiency improvement manage the time saved. To determine the low-load streaming, cruise control, ballast control, optimal trim and ship energy management are meeting the recommendations.

Measurement of Port Service Quality in Container Transport Logistics Using Importance -Performance Analysis: A Case of Busan Port

  • Ha, Min-Ho;Ahn, Ki-Myung
    • Journal of Navigation and Port Research
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    • v.41 no.5
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    • pp.353-358
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    • 2017
  • This study aims to propose an assessment tool of port service quality (PSQ) in the context of container transport logistics (CTLs), by taking the perspectives from port users. The CTLs defined in this study are the relevant activities of serving the physical flows of a container box from a point of origin via a container port to a point of destination. To address the ports' role in collaboration between its channel members in CTLs, the PSQ measures for all port user groups (i.e. common PSQ measures) are selected based on the relevant CTLs activities involved by port, and its users within terminal/port area as well as throughout the CTLs chain. An importance-performance analysis (IPA) is applied as a diagnostic tool to analyse the status quo of Busan Port in CTLs contexts, by comparing the importance and performance (IP ) scores against each individual CTLs criterion. The findings from the IPA reveal that port managers and policy makers at the Busan Port should concentrate on six PSQ measures (i.e. SR1, SR4, ITS1, VAS1, VAS4, ICI3) to enhance PSQ in CTLs. However, four measures (i.e. ITS2, ITS3, ITS4, VAS2) are identified as a possible overkill, indicating an area of inefficiency where a remedial action of the cost-cutting decision is necessary. On the other hand, the Busan port shows an outstanding performance on four measures such as SR2, SR3, ICI1 and ICI2. The measures are not only important but also high performance. The study findings provide managerial guidance to port managers in Busan Port, in view of searching for managerial and operational strategies for sustainable port growth.

Probabilistic Risk Analysis of Dropped Objects for Corroded Subsea Pipelines (부식을 고려한 해저 파이프라인의 확률론적 중량물 낙하 충돌 위험도 해석)

  • Kumar, Ankush;Seo, Jung Kwan
    • Journal of the Society of Naval Architects of Korea
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    • v.55 no.2
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    • pp.93-102
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    • 2018
  • Quantitative Risk Assessment (QRA) has been used in shipping and offshore industries for many years, supporting the decision-making process to guarantee safe running at different stages of design, fabrication and throughout service life. The assessments of a risk perspective are informed by the frequency of events (probability) and the associated consequences. As the number of offshore platforms increases, so does the length of subsea pipelines, thus there is a need to extend this approach and enable the subsea industry to place more emphasis on uncertainties. On-board operations can lead to objects being dropped on subsea pipelines, which can cause leaks and other pipeline damage. This study explains how to conduct hit frequency analyses of subsea pipelines, using historical data, and how to obtain a finite number of scenarios for the consequences analysis. An example study using probabilistic methods is used.

A Study on Port Alliance between Incheon Port and Major Ports in Northern China

  • Chung, Tae-Won
    • Journal of Navigation and Port Research
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    • v.32 no.4
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    • pp.287-294
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    • 2008
  • Recently, amount of cargoes from main ports in Northeast Asia have rapidly increased and as well surplus port development in same region corresponded with the boom in external trade that resulted from successful export-oriented economics strategy by China, Japan and South Korea. To cope with this business circumstances, a certain form of port alliance is desperately needed to provide a suitable service to customer and establish their countervailing power against the shipping alliance. Nevertheless, Incheon seaport has not made a definite port alliance system with main ports in Northern China yet. Thus, the purpose of this study is to identify the key success factors to form a port alliance through examining previous studies. We have benchmarked previous studies which are related to main ports in global region and the questionnaire on customers of ports. By studying this, we are able to suggest a few strategies for forming successful port alliance to enhance Incheon port's capabilities in the long term plan. As a policy proposal, this study suggests Incheon port and main ports in Northern China should construct a logistics infrastructure through mutual investment and provide an incentive system when the ocean carrier makes port call to both ports.

Electronics maritime chart (ENC) with monitoring S/W development for Maritime surveillance system (해상감시용 시스템을 위한 전자해도 연동 모니터링 S/W 개발)

  • Lee, WonBu;Chang, Chulsoon;Kim, JeongKuk;Park, Soohong
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2009.05a
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    • pp.635-638
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    • 2009
  • ENC Optimizer S/W was developed for light weight, ENC speed improvement, nested data, and optimization of the data module. ENC optimizer customize based on Korea Ocean's ENC data by Investigators of the National Marine.Based on the modification of K-Map ENC through enhancemen to fENC Web OCX module and ENC Optimizier, AIS service by WebWM Shad been developed. WebVMS make it possible to view the ship information anywherevia WebBrowser. Later, through the expansion of the surveillance ship WebVMS the past, information about access, satellite communications, tracking and monitoring are currently used invarious applications such as shipping informationis available.

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