• 한국인구학
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• 제25권2호
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• pp.41-68
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• 2002

본 연구에서 여성 청년층 집단의 첫 일자리 진입과, 첫 일자리로 고용조건이 불안정한 비정규직으로 취업한 집단이 이후 이러한 종사상 지위에서 언제 어떠한 지위로 탈출하는가를 동태적 모형을 이용하여 분석하였다. 자료는 한국여성개발원이 2001년에 수집한“제4차 여성의 취업실태조사”의 취업력 자료를 이용하였다. 분석결과 여성 청년층 중 취업으로 이행한 집단은 최종학교를 졸업하고 노동시장으로 이행하는데 약 1.54년의 기간이 걸리는 것으로 나타났다. 경제위기 직후 뿐 아니라 이후의 회복기에도 여성 청년층 집단의 취업이행이 매우 어려워 경제상황이 매우 중요한 요인임을 알 수 있다. 고졸 여성 중 인문계졸업자의 취업이행이 어려우며 대졸자 역시 취업이행이 원만하지 않아 졸업장 효과가 더 이상 나타나지 않는 것으로 나타났고 오히려 자격증이나 취업에 대한 태도보다는 전공만족도가 높을수록 취업으로 이행할 확률을 높이는 것으로 나타났다 첫 일자리로 고용조건이 불안정한 비정규직으로 취업한 집단 중 50%만이 이러한 지위에서 탈출하였다. 학력과 세대효과가 뚜렷하여 대졸여성일수록 젊은 세대일수록 비정규직 상태에서 탈출할 확률이 높았다. 정규직으로의 탈출에는 대학의 전공계열, 비정규직 취업과 학업의 병행 여부가 영향을 미치며, 미취업상태로의 탈출에는 처음 취업한 업종이 영향을 미치는 것으로 나타났다.

• 산업경영시스템학회지
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• 제31권4호
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• pp.41-48
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• 2008

The purpose of this study was to investigate the job stress factors that were related to the general characteristics, work characteristics, and health characteristics of the workers at distribution industry. The survey of job stress measurement scale for Korean employee which was developed by KOSHA and OSHRI in 2003 was used for this study. Three hundred and fifty workers at distribution industry participated in this study, and among them 326 responses were analyzed for this study due to the unreliability and insincerity of responses. Eight job stress factors like physical environment, self-control for the job, job unsecure, organization system, workplace culture, compensation for the job, relationship to the superior, and job requirement were analyzed. The results showed that the stress because of self control for the job was relatively higher than that of other industry workers. However, the stress because of physical environment, job requirement, job unsecure, organization system and compensation for the job was relatively lower than that of other industry workers. The female workers felt more stress than male workers in compensation for the job and workplace culture factors at distribution industry. The delivery and carrying job workers were more stressful than those of other jobs at distribution industry because of physical environments and self-control for the job. The non-regular job workers were more stressful than regular job workers in many stress factors like self-control for the job, job unsecure, organization system and compensation for the job.

• 보건교육건강증진학회지
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• 제21권2호
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• pp.101-115
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• 2004

Stress at work as well as at home is one of the most important issues in the health sector. However, very little research has been to find the relationship between the levels of stress and exercise. In this study, we used a structured questionaires received from 15th June to 29th October 2002 in order to prove the relation between the degree of exercise and stress. A total number of 1,092( 569 male, 523 female) who have worked more than one year were investigated. The results of the study were as follows： (1) The mean levels of stress were lower in the regualr exercise group than in the non-exercise group； (2) The more time spent in exercise, the lower level of stress was shown； (3) It was shown that the association between the frequency of stress was inversely realted to the frequency of exercise in males whereas the levels of stress was lowest in those who exercised less than 2 times per week in females； (4) The levels of stress was lowest in those who exercised more than 1 hour at a time. In summarizing the result of this study, the degree of exercise is realted with stress regardless of gender. Consequently, it is expected that regular and consistent exercise would be an important tools in lowering and protecting the worker's stress.

• 한국산학기술학회논문지
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• 제17권10호
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• pp.548-553
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• 2016

본 연구는 인사관리의 운영방식이 기업의 성과에 미치는 영향을 분석하였다. 첫째, 인사관리의 일차적인 목표, 인재선발방식, 인사관리의 운영방향은 거의 모든 성과변수에 영향을 미쳤다. 즉, 인사관리의 일차적인 목표를 고정적인 인건비 절감보다는 근로자의 애사심 고취에 둘수록, 단기고용의 외부충원보다는 장기고용의 내부육성방식을 선호할수록, 단기적 성과 향상보다는 장기적 관점에서의 근로자 육성 개발에 무게를 둘수록 노동생산성, 제품 및 서비스의 질과 혁신성, 근로자 주도 혁신활동, 이직률 감소, 노사관계에 긍정적인 영향을 미쳤다. 한편, 인사관리의 일차적인 목표와 인재선발방식은 재무적 성과에도 긍정적인 영향을 미쳤으나, 인사관리 운영방향은 재무적 성과에는 유의한 영향을 미치지 못했다. 둘째, 주 활용근로자 유형은 제품 및 서비스의 질과 노사관계에 영향을 미쳤다. 즉, 비정규직보다 정규직 근로자를 활용하려는 노력은 제품 및 서비스의 질과 노사관계에 긍정적인 영향을 미쳤다. 셋째, 인사관리의 운영 단위는 제품 및 서비스의 혁신 정도에 영향을 미쳤다. 즉, 인사관리의 운영 단위를 팀워크보다는 개인의 업적/성과에 둘수록 제품 및 서비스의 혁신 정도에 긍정적인 영향을 미쳤다. 본 연구는 대규모 패널 데이터 분석으로 인사관리의 운영방식이 기업의 재무적 또는 비재무적 성과에 어떠한 영향을 미치는지 그 효과를 구체적으로 검증한 데 의미가 있다.

• 한국프랜차이즈경영연구
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• 제9권3호
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• pp.45-55
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• 2018

Purpose - Non-verbal Communication with customers in restaurant business can play an important role because it affects customer behavior and attitudes as a means to develop and maintain long-term relationships with customers. The purpose of this study is to analyze the effect of non-verbal communication with customers and the effect of the influence on customer satisfaction, trust, and revisit intention. Research design, data, methodology - In order to verify the research models and hypotheses of this study, questions were prepared for each variable and data were collected through questionnaires. The questionnaire survey was conducted from March 27, 2018 to April 17, 2018, for those who agreed with the citizens of the Jeju area who visited the restaurant recently. 50 out of 100 were conducted by internet survey and 50 were surveyed. Thus, a total of 100 responses were used using structural equation modeling with Smartpls 3.0. Results - The results of the study are as follows. First, non-verbal communication has a significant impact on customer emotion. Second customer emotion have a significant impact on customer trust and satisfaction. Third, Customer satisfaction had positive a significant effect on revisit intention. Fourth, Customer trust had positive a significant effect on revisit intention. Conclusions - The implications of this study are following as: The food service company should continuously provide non-verbal communication training to employees so that they can respond to customers with the right attitude and bright smile. In particular, in the case of restaurant franchises, customer response manuals should be created and distributed to the franchisees, and a regular training program for the franchisees should be implemented to provide the same service to the customer. Second, CEOs should have to worry about what kind of experience he or she has left since leaving the store. It is also necessary to constantly look at what customers experience in their stores or in their brands, and what emotions they form through their experiences. Third, the more satisfied or trusted customers are formed through the service of the employee, the more loyal the restaurant business will be, and the more likely it is to make continuous revisit and positive word-of-mouth activities..

• 한국콘텐츠학회논문지
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• 제16권12호
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• pp.170-180
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• 2016

우리나라 비정규직 청소년의 노동 시장이 지속적으로 증가하며, 불안한 요소가 지속적인 환경의 변화로 건강상의 문제로 변하고 있다. 이에 본 연구의 목적은 비정규직의 청년 근로자의 근무환경이 건강문제에 미치는 요인을 파악하고자 하였다. 본 연구에서는 제4차 근로환경조사 자료를 활용하여 청소년 근로자(15세~29세) 4,322명 대상으로 통계 분석하였다. 통계 분석은 SAS 버전 9.4(SAS Institute Inc., Cary, NC, USA)로 이루어 졌으며, t 검정, NOVA 및 다중 회귀 분석을 하였다. 그 결과 개인, 일반 특성 (환경 노동자), 근무 시간, 건강 문제 중심으로 보았으며, 요통의 주요한 인자로 보고 있으며 risk가 2.7배 증가하며 (p=0.0202), 근육통(어깨, 팔, 목 등)에서는 risk가 1.4배 증가하는 등으로 건강에 직접적인 영향을 주고 있다. 결론은 우리나라의 청소년 근로환경이 계층의 차별성과 다양한 불만이 이루어 질 수가 있는 근로환경의 조건의 삶이 질의 변화가 필요 할 것이다.

• 생물환경조절학회지
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• 제30권4호
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• pp.359-366
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• 2021

본 연구는 대규모 온실에서 작업관리와 인력관리 및 병해충 모니터링을 위한 HRM 프로그램을 개발하여 현장적용 시험을 수행하였다. 작업자의 전용 앱으로 작업지시와 현장의 작업내용 및 병해충 발생에 대한 정보를 입력할 수 있다. 관리자는 작업자의 작업내용별 노동시간과 작업속도, 작업품질을 평가하여 기록하고 이를 토대로 작업별 작업속도 기준을 설정할 수 있으며, 작업일정 수립이나 작업 투입인원의 결정이 용이하게 될 것이다. 따라서 고용인원을 효율적으로 운용하면서 작업수행을 용이하게 할 수 있으며, 작업자의 수급계획을 세울 때도 용이하게 사용될 수 있다. 시기별 작업분석을 통해 고용인원의 적정성을 평가할 수 있고 정규인력과 비정규 인력에 대한 수급비율을 조정할 수 있게 할 것이다. 작업자의 실시간 작업성과를 공개하며 작업자 간 경쟁을 유도하고 기준작업량 이하를 달성하는 작업자의 재교육 및 작업방법 개선을 통해 작업효율의 상승이 가능하다. 실증현장에서 분석해본 파프리카의 작업은 순치기, 수확 및 유인작업이 모든 작업시간의 91%이상을 차지하며, 수확작업보다 유인 및 순치기 작업시간이 두배정도 더 많은 것으로 나타났다. HRM 프로그램을 도입하기 전과 도입한 이후 가장 노동부하가 높은 시기인 수확과 유인 및 순치기 작업이 동시에 진행되는 시기를 비교했을 때 HRM 프로그램의 도입으로 37%의 작업량 향상을 가져왔다.

• 한국치위생학회지
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• 제7권4호
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• pp.583-594
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• 2007

The purpose of this study was to conduct a survey on the senses that preliminary dental hygienists have on employment, who applied for the National Dental Hygienist Examination, so that it could provide a basic reference required for fostering good human resources specializing in oral health with a sense of mission and responsibility as professional. To meet these goals, a self-administered questionnaire survey was conducted for participants in a refresher education meeting for preliminary dental hygienists across three major regions(Seoul, Daejeon and Busan), which was held by the Korean Dental Hygienists Association(KDHA) on Jan. 15, 2006. Total 289 sheets of questionnaire were collected, and 262 sheets except invalid or incomplete ones were used for examination and analysis. As a result, this study came to the following conclusions: First, it was found that 40.4% respondents wanted to be employed in dental clinic or hospital. Most respondents(90.1%) answered that faithfulness is most valued as prerequisite qualification for employment in hospital, and highest percentage of respondents(39.3%) wanted to earn 16 to 17 million Korean won annually. For internship opportunities, 61.9% respondents replied that they could willingly accept the internship, provided that basic pay and switchover to regular employee are all assured. Second, as the results of survey on employment circumstances around respondents, it was found that most respondents(58.3%) were employed in dental clinic or hospital, and highest percentage of respondents(35.0%) earned 15 to 16 million Korean won. Third, it was found that interpersonal relationships among employees had most significant effects(4.81) on selection of employment, which was followed by in-house welfare benefits 1(monthly/annual vacation, resting room, etc; 4.56). For possible influential factors on the selection of employment depending on whether employed or not, it was found that there were Significant differences in pay, welfare benefit 2(seminar, orientation, refresher training opportunities, etc), post-wedding continued employment and merit system between employees and non-employees(pE0.05). Fourth, the survey on respondents' occupational senses of dental hygienist showed that major tasks of dental hygienists were represented by oral disease prevention(92.6%), case management(71.5%), oral health education(66.3%), hospital/clinic management and dental management support(10.4%) and public oral health activities(6.7%) respectively. For job satisfaction, it was found that almost half respondents(48.9%) showed satisfaction at their job and 32.6% felt satisfied at and proud of their job. That is, majority of respondents(81.5%) felt satisfied at their job as dental hygienist. For follow-up requirements to qualify for dental hygienists, it was found that 73.3% felt it necessary to give more investments to self-development, 62.2% respondents considered protection of membership's rights as one of future assignments that KDHA should be more committed to. For future social awareness about dental hygienists as occupation, 69.2% respondents expected that they would be better developed and treated as professional. And desired training courses as a part of qualification for professional dental hygienists were represented by case management(services, manners, etc; 33.3%), implant(28.9%), esthetics(correction, prosthesis, whitening; 18.9%) and so on. For an item on working years, it was noted that 75.9% respondents would keep working as dental hygienists as long as they could.