• Title/Summary/Keyword: negative behaviors

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The Effects of Customer Rude Behaviors on Organizational Deviance, Life Violations, and Creativity using Emotional Dissonance and Job Stress as Mediators (고객무례행동이 감정부조화와 직무스트레스를 매개로 조직일탈, 생활침해, 창의성에 미치는 영향에 관한 연구)

  • Han, Na-Young;Kang, Mi-Young;Park, Sang-Bong
    • Management & Information Systems Review
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    • v.39 no.2
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    • pp.127-143
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    • 2020
  • As customers' irrational, rude behaviors are often covered by media recently, the issue is becoming a more serious social issue. Workers' stress in the service industry is very severe because they have to face and interact with customers with rude behaviors in-person due to the nature of the job. As a result of customers' rude behaviors, workers even desire to leave their organization because they feel doubts about their job and have negative emotions such as unpleasantness, depression, and fear. Considering that customers' rude behaviors directly impact service industry workers' ability to offer proper service, it is necessary to have appropriate measures against their rude behaviors. This research examined the impact of customers' rude behaviors on service industry workers' emotional dissonance, its impact on job stress, and the impact of job stress on organizational deviance, life violations and creativity. The study also analyzed the moderating effects of stress management education in emotional dissonance and job stress relationship to device ways to manage job stress more positively. To collect data, the study conducted a survey on medical service workers in the customer service sector of large general hospitals and small or medium-sized hospitals in Busan, and the results were as follows. First, rude behaviors had a significant positive(+) effect on emotional dissonance, which had a significant positive(+) effect on job stress. Third, job stress had a significant positive(+) effect on both organizational deviance an life violations. Fourth, job stress had a negative(-) significant effect on creativity. Fifth, there was no moderating effect of stress management education in the relationship between emotional dissonance and job stress.

Causal effects of college students' satisfaction of major and martial arts education on their career preparation behaviors - A comparative study between Security Service Major and Martial Arts Major - (전공만족과 무도만족이 진로준비행동에 미치는 영향 - 경호전공과 무도전공 중심으로 -)

  • Gwak, Han-Byuong;Min, Wang-Sik;Kim, Young-Hyun;Yang, Young-Mo;Kim, Woo-Jin
    • Korean Security Journal
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    • no.36
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    • pp.57-92
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    • 2013
  • This study was to confirm the mechanism through which the career preparation behaviors are determined by identifying the structural relationship between influential variables on the career preparation behaviors of college students majoring in security service, and to offer proposals for promoting their career preparation behaviors based on the research results. With this aim, the study analyzes the effect of career decision-making autonomy, satisfaction with a major, and satisfaction with martial arts training on career identity, as well as the influential relationship concerning the effect of career identity on career preparation behaviors. For this, the study set as a population college students majoring in security service in the Gyeonggi region. As a subsequent sampling method, the study selected 300 students through purposive sampling. Then, excluding 13 copies of which the answers were insincere, 263 copies were used for data analysis. The detailed results include the following. First, regarding career decision-making autonomy, it was discovered to have a positive (+) effect on career decision-making self-efficacy. Second, whereas satisfaction with a major had no significant effect on career decision-making self-efficacy, it had a negative (-) effect on career preparation behaviors. Third, satisfaction with martial arts training was found to have a positive (+) effect on career decision-making self-efficacy. Fourth, career decision-making self-efficacy had a positive (+) effect on career preparation behaviors. Fifth, career identity had a negative (-) effect on career preparation behaviors.

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Relationship between Prescribed Perfectionism and Disordered Eating Behaviors :The Double Mediating Effects of Self-Compassion and Body Shame in Obesity Clinical Women (사회부과 완벽주의와 이상섭식행동 간의 관계에서 자기자비와 신체수치심의 매개효과: 비만클리닉을 내원하는 20~30대 여성을 대상으로)

  • Bang, Jung Won;Chung, Eun Jung
    • The Journal of the Korea Contents Association
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    • v.19 no.5
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    • pp.588-601
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    • 2019
  • The purpose of this study is to find the mediating effect of self-compassion and body shame between evaluative concerns prescribed perfectionism and disordered eating behaviors in obesity clinical women. For this purpose, 114 data samples were collected from the 20~39 ages currently enrolled in Seoul. The result of this study is the following. First, the prescribed perfectionism has a positive relation with body shame and disordered eating behaviors, however, it shows a negative relation with self-compassion. Also, there were negative relations between self-compassion and body shame, and self-compassion and disordered eating behaviors, in contrast to positive relations between body shame and disordered eating behaviors. Second, it was found that after investigating the mediation effect of self-compassion and body shame support in the influence between prescribed perfectionism and disordered eating behaviors, body shame turned out to have a significant mediation effect while self-compassion support did not. Third, self-compassion and body shame were identified as double mediation variables between the prescribed perfectionism and disordered eating behaviors. This result inspires the clinical women disordered eating behaviors and can be useful in obesity clinical women counseling settings. Meanings, limitations and suggest for future research were discussed.

Multiple-Mode Structural Vibration Control Using Negative Capacitive Shunt Damping

  • Park, Chul-Hue;Park, Hyun-Chul
    • Journal of Mechanical Science and Technology
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    • v.17 no.11
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    • pp.1650-1658
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    • 2003
  • This paper deals with a novel shunt circuit, which is capable of suppressing multimode vibration amplitudes by using a pair of piezoceramic patches. In order to describe the characteristic behaviors of a piezoelectric damper connected with a series and a parallel resistor-negative capacitor branch circuit, the stiffness ratio and loss factor with respect to the non-dimensional frequency are considered. The mechanism of the shunt damper is also described by considering a shunt voltage constrained by shunt impedance. To obtain a guideline model of the piezo/beam system with a negative capacitive shunting, the governing equations of motion are derived through the Hamilton's principle and a piezo sensor equation as well as a shunt-damping matrix is developed. The theoretical analysis shows that the piezo/beam system combined with a series and a parallel resistor-negative capacitor branch circuit developed in this study can significantly reduce the multiple-mode vibration amplitudes over the whole structural frequency range.

Stable Point Setting in Negative-Resistance Multivibrator Designs (부성저항 말티바이브레이터의 안정점 설정과 동작안정성)

  • 임인칠
    • Journal of the Korean Institute of Telematics and Electronics
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    • v.10 no.2
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    • pp.7-15
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    • 1973
  • The operation behaviors of negative-resistance multivibrators. are described. The oscillation phenomena in monostable and bistable mode negative-resistance circuits are analyzed by using a analog computer. It is presented that voltage-controlled negative -resistance switching circuits may be in oscillation state for a time or parmanently by adding the bias voltage or trigger pulse. The results show that the care must be taken for this fact in the constructions of negative resistance switching circuits.

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Effects of Sexual Intercourse on Suicidal Behaviors among Adolescents in South Korea (청소년 성관계 경험이 자살행위에 미치는 영향)

  • Kim, Hyun Sik
    • Journal of Korean Academy of Nursing
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    • v.45 no.2
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    • pp.183-191
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    • 2015
  • Purpose: For the current article an examination was done as to whether engaging in sexual intercourse before or during adolescence has a negative impact on the suicidal behaviors of suicide ideation, suicide attempt, and suicide lethality and whether the impact varies according to the context of sexual intercourse and/or gender. Methods: Adolescents who experienced casual sex and romantic sex were compared to adolescents who retained their virginity. Data was from samples drawn from the three waves (2010~2012) of the Korea Youth Risk Behavior Web-Based Survey. Logistic models were used to adjust for a wide array of confounding variables. Results: Any type of sexual intercourse increases risk of all suicidal behaviors. Sexual intercourse in a romantic relationship exhibits enhanced risk of suicidal behaviors compared to casual sex. Adjusting for experience of sexual violence, however, decreases risk of romantic sex substantially, turning some estimates statistically insignificant. In addition, risks for suicide lethality are greater for girls than boys. Conclusion: Romantic sex put adolescents at higher risk for suicidal behaviors than casual sex owing to prevalent sexual violence in the relationships. Girls suffer more substantively adverse outcomes than boys. These results suggest that adolescents will benefit from comprehensive education on sexuality and sexual behaviors regarding how to form and maintain a romantic relationship that is characterized by personal integrity and mutual respect. It is also important to help victims of sexual violence recover from traumatic events by providing emotional support and effective counseling.

Parenting Stress, Parental Behaviors and Need for Parental Education Relative to Children Characteristics of Young Women with Breast Cancer (젊은 유방암 환자의 자녀 특성에 따른 양육 스트레스, 양육 행동 및 부모교육 요구도)

  • Cho, Ok-Hee;Yoo, Yang-Sook;Suh, Young-Jin
    • Korean Journal of Adult Nursing
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    • v.23 no.6
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    • pp.543-553
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    • 2011
  • Purpose: This study was designed to explore the parental stress, behaviors and need for parental education of young women with breast cancer and how these variables are related to their children characteristics. Methods: The subjects were 110 young women with breast cancer who have a child. Data were collected using questionnaire of parenting stress, parental behaviors and need for parental education. Results: The subjects reported many unmet needs for parental education, and have the highest level of need for education related to breast cancer. Women with daughters have higher level of need for parental education compared to subjects with sons. There was a negative correlation between parenting stress and parental behaviors and between parenting stress and need of parental education. Conclusion: As these results, the development and application of parental education program for mothers with breast cancer in the future should be considered with the demographic characteristics, the social and cultural environment, parenting stress, and parental behaviors of parents and children.

The Effects of Child Gender and Temperament, Husbands' Support, and Mothers'Psychological Well-Being on Maternal Parenting Behaviors toward oddlers (아동의 성 및 기질, 남편의 양육지지와 어머니의 심리적 복지감이 걸음마기 아동에 대한 어머니의 양육태도에 미치는 영향)

  • Kim, Eun-Jin;Park, Seong-Yeon;Lim, Hee-Su
    • Journal of the Korean Home Economics Association
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    • v.47 no.9
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    • pp.71-82
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    • 2009
  • The purpose of this study was to explore the effects of child gender and temperament, husbands’ support, and mothers’ psychological well-being on maternal parenting behaviors toward toddlers. Mothers of 214 toddlers responded to questionnaires on the following variables: child temperament, husbands’ support, psychological wellbeing and parenting behaviors. Hierarchical regression analysis revealed that: 1) Children being negative emotionality linked with mothers’ high controlling and rejective parenting behaviors and low responsive parenting behaviors directly and indirectly via mothers’ psychological well-being; 2) Husbands’ support was linked with mothers’ low controlling and rejective behaviors through mothers’ high psychological well-being; 3) Mothers’ low psychological well-being was linked to high mothers’ controlling and rejective parenting. The results of this study underscore mothers’ psychological well-being and husbands’ parenting support in predicting mothers’positive parenting.

Factors Influencing Health Risk Behavior in High School Students (고등학교 청소년의 건강위험행위에 영향을 미치는 요인)

  • Choi, Jin;Kim, Mi-Ye
    • Child Health Nursing Research
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    • v.15 no.2
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    • pp.182-189
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    • 2009
  • Purpose: The purpose of this study was to identify the factors influencing health risk behavior in high school students. Methods: The subjects were 512 students from 4 high schools in 3 cities. The questionnaire measured the level of self-esteem, self-efficacy, internal locus of control and health risk behaviors. The data were analyzed using descriptive statistics, t-test, ANOVA, Scheffe test, Pearson's correlation coefficient and stepwise multiple regression analysis. Results: There were significant differences in the health risk behaviors according to sex, a classification of the school, whether or not smoking of mother, whether or not live alone, level of harmonious family, level of satisfying school-life and three variables of them were significant differences by Scheffe test. There was a significant positive correlation between sub-dimension of health risk behaviors and the self-efficacy, self-esteem, internal locus of control were negative correlation with health risk behaviors. The most important influential factor of the health risk behaviors was the self-efficacy. Conclusion: From the studies reviewed, improving the self-efficacy, self-esteem, internal locus of control and the general social environment of students will probably be the most effective strategies for primary prevention of health risk behaviors.

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The Relationship between Health Promoting Behaviors and Anger in Middle-Aged Men (일 도시지역 중년 남성의 건강증진행위와 분노와의 관계)

  • Kim Jong-Im;Park Mi-Young
    • Journal of Korean Academy of Fundamentals of Nursing
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    • v.12 no.1
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    • pp.38-45
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    • 2005
  • Purpose: The purpose of this study was to identify health promoting behaviors and the relationship between health promoting behaviors and state and trait anger in middle-aged men. Method: In this descriptive correlational study, the participants were 143 middle-aged men who lived in D city. Data were collected from November, 2004 to January. 2005. Personal interviews with a structured questionnaire were used. The data were analyzed using descriptive statistics, and Pearson correlation coefficients with SPSS Win 11.0 program. Results: The score for health promoting behavior in the middle-aged men was above the mean score. The highest dimension was self-actualization and the lowest dimension of health promoting behaviors was exercise. A significant negative correlation was found between health promoting behaviors and state anger in middle-aged men. But there was no significant correlation between health promoting behaviors and trait anger. Conclusion: These results suggest that state anger should be considered as an important factor when nurses develop educational programs to enhance health promoting behavior in middle-aged men.

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