• Title/Summary/Keyword: music room

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A Study on Customer Service Encounters at a Large Food Court Customer Using Importance-performance Analysis (대형 푸드코트 이용 고객들의 서비스 인카운터 중요도-실행도(IPA) 분석 평가 연구)

  • Yoon, Hei-Ryeo
    • The Korean Journal of Food And Nutrition
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    • v.21 no.1
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    • pp.97-105
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    • 2008
  • An IPA model was used to evaluate customer service encounters at a large food court; also the gaps between importance and performance from were also evaluated from both perspectives. The findings of this study will be applied in order to improve service quality at various large food service operations. A total of 298 customers from a large shopping mall food court completed the study questionnaire, asking them to evaluate the important and performance attributes of service. Seven underlying dimensions were identified and labeled by factor analysis: factor 1 was "safety": factor 2 "time": factor 3 "atmosphere": factor 4 "quality of food": factor 5 "menu attributes": factor 6 "comfort": and the last and seventh factor was "comprehension". As a result of IPA analysis the overall mean scores between the importance attributes and performance attributes showed significant differences by independent t-tests(p<0.001). Quadrant I was classified with unnecessary items including interior design, proper lighting, suitable chairs, and proper room temperature. In quadrant II thirteen variables showed high scores for both importance and performance, such as various menu choices, hygienic food, dishes, chairs, food court, kitchen, and employees; proper ventilation, employee kindness, waiting time to order, and received food; automatic system for ordering-serving. Quadrant III included eight variables identified as low priority, including appearance of food, nutrient content of food, proper portions, new menu, proper music, proper location of cashier, services for children and efficiency of movement. In quadrant IV six variables were included as areas to focus management's efforts, such as food taste, proper food temperature, use of safe food materials, maintenance of food quality, existence of preferred foods, and proper food prices. These results suggest that food court customers have interests that are distinct from restaurant customers and may need to be treated differently. It is anticipated that this data will be useful to the foodservice industry in order to segment customer characteristics by different dinning behaviors.

Case study on the Improvement of Acoustic performance for Small Multipurpose Hall (소규모 다목적 홀의 음향성능 개선 사례)

  • Ju, Duck-Hoon;Yun, Jae-Hyun;Kim, Jae-Soo
    • Proceedings of the Korean Society for Noise and Vibration Engineering Conference
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    • 2007.11a
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    • pp.236-241
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    • 2007
  • Recently, in accordance with the cultural progress and the improvement of citizen's consciousness level, it is the real situation that the construction of small-scaled Multi-Purpose Hall where various cultural events could be performed, is on increasing. However, because the most of Multi-Purpose Hall had been designed and built up without any consideration on Acoustic Factor, many problems are on occurring thereat. Because those small-scaled Multi-Purpose Hall have been mostly used with the finishing material which contains a high degree of Acoustic Absorption indiscreetly, both diffusion and reflection of sound are not establishing properly, and since the reverberation of sound is very low, in case of musical performance by musical instrument, its sound hears too arid and stiff, there occurs some acoustic defect such as it becomes difficult for music appreciation with sufficient timbre, so that the capability improvement on the matter is urgently requiring situation. On this viewpoint, this Research has caught the Authenticity of the forecasted value and actually measured value using Acoustic Simulation on the subject of the small-scaled Multi-Purpose Hall, and then intended to propose the optimum acoustic condition on the basis of the Authenticity. As the result, it could be designed a Multi-Purpose Hall equipped with the satisfactory acoustic performance compare with the time before improvement, so that it is considered that such research result could be practically used as the fundamental material when design for other similar small-scaled Multi-Purpose Hall in the future.

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Influence on the Importance of Store Attributions on Korean Consumer Satisfaction in Duty Free Stores (국내 면세점 점포속성 중요도에 대한 내국인 소비자 평가가 만족에 미치는 영향 연구)

  • Lyu, Moon-Sang
    • The Journal of Industrial Distribution & Business
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    • v.9 no.2
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    • pp.73-80
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    • 2018
  • Purpose - The purpose of this study is to clarify the difference of store attributes of Korean consumers and to analyze it's influence on consumer satisfaction in duty free stores which gain ground inch by inch in the distribution chanel. And it is to find discriminative result as compared with foreign consumer. Research design, data, and methodology - Subjects for the quantitative study, quota sampling was adopted in the Lotte, Shilla downtown and airport duty free stores from the first to 15th December 2016 and 177 questionnaires from Koreans who had purchasing experience in off line duty free store were analyzed. The data was analyzed by using factor and reliability analysis, descriptive statistics analysis, the independent sample t-test and multiple regression analysis. To test consistency, Cronbach's alpha was used. Results - The result were as follows; 1. Korean consumers consider the importance of store attributes in duty free stores in order Product, Economic Feasibility, Convenience, Promotion, and Accessibility. 2. The meaningful impactive factors of duty free store attributes on consumer satisfaction turned out Product and Promotion. 3. These results show meaningful distinction between Koreans and foreigners in terms of consumer satisfaction in duty free stores. Conclusions - A marketer who is working for duty free store consider now that price benefit can not give strong impact to Korean consumers more and should concentrate on various brand assortment even including private brand. In terms of promotion, most duty free shops put special stress on foreign consumer's wants now as highly increasing of Chinese travelers but Korean consumer's sales portion and number of visitor also are steadily increasing. Therefore, a duty free marketer should prepare the Korean-oriented services with more enhanced promotion strategies for individual and group travellers, for example, a mileage service, VIP room and social network system to satisfy Korean consumers. In order to get satisfaction from Korean consumers, it makes effort on product and promotion than accessibility, price and convenience. Due to high level influence, further study is needed to enlarge to on-line market and to develop private brands for duty free stores.

Data Detection Algorithm Based on GMM in the Acoustic Data Transmission System (음향 데이터 전송 시스템의 강인한 데이터 검출 성능을 위한 Gaussian Mixture Model 기반 연구)

  • Song, Ji-Hyun;Chang, Joon-Hyuk;Kim, Moon-Kee;Kim, Dong-Keon
    • Journal of the Institute of Electronics Engineers of Korea SP
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    • v.48 no.4
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    • pp.136-141
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    • 2011
  • In this paper, we propose an approach to improve the data detection performance of the acoustic data transmission system based on the modulated complex lapped transform (MCLT). We first present an effective analysis of the features and the detection method of data in the acoustic data transmission system. And then feature vectors which are applied to the Gaussian mixture model (GMM) are selected from relevant parameters of the previous system for the efficient data detection. For the purpose of evaluating the performance of the proposed algorithm, Bit error rate (BER) of the received data was measured at different environments (music genres (rock, pop, classic, jazz) and different distances (1m∼5m) from the loudspeaker to the microphone in a office room) and yields better results compared with the conventional scheme of the acoustic data transmission system based on the MCLT.

A Study on the Influence of 18th Century Costumes in Contemporary Fashion (메트로폴리탄 박물관의 18세기 복식전시가 현대 패션에 미친 영향 연구)

  • Yun, Un-Jae;Park, Hyung-Ai
    • Journal of the Korean Home Economics Association
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    • v.44 no.1 s.215
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    • pp.25-35
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    • 2006
  • This study investigated the scheme for correctly making Korean fashion design known to the world. It attempted to increase the influence of the Eighteenth Century Costume in contemporary fashion. During the 18th century, France had an almost complete monopoly of fashion. Growing out the fairyland atmosphere of the French Court and often conceived of as ennui by personal vanity, this fashion was a product of an age which sought at any price to live life with supreme grace. Most of the special costume exhibitions in the Metropolitan Museum of Art are planned and directed by Polaire Weissman, Diana Vreeland, Richard Martin, Harold Koda. The Costume Institute has held exhibitions of the Eighteenth Century Costume several times such as "Museum Period Rooms Re-Occupied in Style," "the Eighteenth Century Women," "the Ceaseless Century," "Dangerous Liaisons," etc. Especially, the exhibition of "Dangerous Liaisons" is organized in ten parts such as the Portrait, the Levee, the Music Lesson, the Withdrawing Room, the Broken Vase, the Favorite, the Masked Beauty, the Card Game, the Late Supper, and the Shop. Using the eighteenth century as its touchstone, The Ceaseless Century proceeds differently, not seeking the short distance between a discrete present and the multiple past but rather showing the complicated navigation that comes of revivalism swing to and fro on the timeline of history and sensibility. The designers featured include Karl Lagerfeld, Gianni Versace, Vivienne Westwood, Jean Paul Gaultier, Christian Dior, Cristobal Balencicga, Christian Lacroix, Stella McCartney forChloe, Olivier Theyskens, Alexander McQueen, etc. Therefore, Korean designers should refrain from (Ed-confirm) the foreign collection without a clear purpose and should devote their effort to create with an active attitude.

An study on the annoyance and loudness for the different background noises in complex building (배경소음이 다른 동일 건물내 사업장의 소음 수인한도 및 인지 정도에 관한 연구)

  • Lee, Tai-Gang;Jang, Gil-Soo;Kim, Sun-Woo
    • KIEAE Journal
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    • v.10 no.5
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    • pp.109-114
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    • 2010
  • There are many business in complex building, and recently noise claims have increased in those buildings. It is one of the most desirable methods reducing the noise level to establish the noise criteria considering the admittable noise level between the source and receiving room, which are to be derived from the subjective response in the real conditions. Because the degree of annoyance and loudness for the intruding noises in complex building could be changed with background noise level, it is suggested to be researched the relationship between the noise levels and subjective response. In this study, the subjective response for three different background levels in receiving business or rooms were investigated for the typical eight business noise source including aerobic music. The results can be summarized as follows. In conditions of low background noise level(40 dB(A)), there is a tendency of intentionally attention situation (listening) in a subjective test. The other hand in conditions of relatively high background noise level(50 dB(A)), there is a unconscious situation (heraing). As the degree of moderately heard or annoyed in SD rating scale means that the noise is easily recognized in neighboring shops, usually the limit of noise criteria were decided on this rating point, so it will be reasonable to be adopted the criteria rating scale as slight heard or annoyed degree (SD criteria 3).

A Study on the Specialized Classrooms of Governmental Secondary Schools in the Japanese Colonial Era -Focused on Architectural Drawings for Collected by National Archives of Korea (일제 강점기 관립 중등학교 특별교실에 관한 연구 -국가기록원 소장 학교건축 도면을 중심으로)

  • Lee, Jeong-Woo
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.15 no.4
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    • pp.2476-2483
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    • 2014
  • This study aims to review the characteristics of specialized classrooms for governmental secondary schools in the Japanese Colonial Era by analyzing architectural drawings collected by National Archives of Korea. The results of this study are summarized as follows 1) Under the influence of Japanese science promotion of that time, specialized classrooms for science were considered as one of essential facilities. Typically exclusive specialized classrooms were assigned to two major science subjects : physics-chemistry and biology. 2) To science specialized classrooms, ancillary rooms for preparation, experiment equipment and specimen were attached and science lecture room with stepped floor was planned additionally only for the lecture on theories and the demonstration of experiment. 3) Specialized classrooms for science were zoned independently of other facilities because of the special equipments and safety. 4) Art rooms were common to both boys' and girls' schools but concerning music rooms, girls' schools had special concerns, whereas boys' schools did not. 5) Specialized classrooms for homemaking subject of girls' school were as much important as those for science subjects of boys' school. 6) Some early-established Korean boys' schools had handicraft rooms which were the symbol of vocational education-oriented, unequal policy on Koreans. Though not general cases, specialized classrooms for geography-history were planned for Japanese boys' school. Restricted to governmental secondary schools but considering the uncommon state of specialized classrooms of that time, these characteristics show conditions of early time when special classrooms were introduced into Korea.

Effect of Diffuser Locations on the Room Acoustical Parameters in 1:25 Scale Model Hall (1:25 축소모형 홀에서 확산체의 설치부위에 따른 실내 음향지표의 변화)

  • Kim, Yong-Hee;Seo, Choon-Ki;Lee, Hye-Mi;Jeon, Jin-Yong
    • The Journal of the Acoustical Society of Korea
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    • v.31 no.3
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    • pp.115-128
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    • 2012
  • This paper investigates the effects of diffuser on the acoustical parameters in music hall with consideration of the result of scattering coefficient measurement. A scale model hall of 600 seats with orchestra shell was used for experiments. The materials of 1:50 scale model was chosen through absorption coefficient measurement based on ISO 354. The model was matched to the computer simulation model in terms of reverberation time. In order to evaluate the effect of diffuser location, the measurements were accomplished with and without diffusers according to 7 configurations by diffuser-installed region; sidewall, balcony front, ceiling and so on. The following acoustical parameters were extracted from each measurement case; Reverberation time (RT), Early decay time (EDT), Clarity (C80), Center time (Ts), Sound strength (G) and Temporal diffusion (TD) from the auto-correlation function (ACF) of impulse responses. As a result, the absorption power and diffusion power were increased with number of diffusers. Accordingly RT, EDT and G were decreased by diffuser and the redirection of reflections was occurred briskly. Averaged TD was 6.05 to 6.30 by measurement cases. RT was found to be the most related factor to diffusion power (R = 0.94). The correlation between TD and EDT was high (R = 0.73). In addition, the effects of diffuser-installed location were discussed in terms of acoustical parameter variation.

A Study on User's Perception Survey for the Validity of Establishment of a Public Libraries: Focused on Sasanggu in Busan (공공도서관 건립의 타당성을 위한 이용자 인식조사 연구 - 부산시 사상구를 중심으로 -)

  • Kang, Eun Yeong
    • Journal of the Korean Society for Library and Information Science
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    • v.54 no.2
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    • pp.79-104
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    • 2020
  • This is a study to establish the feasibility in terms of the use of the J library, which will be built in Jurye-dong, Sasang-gu, Busan. Accordingly, this study conducted a community analysis and user survey to confirm the necessity of building a library and suggested directions for services that the library should provide in the future. To this end, a community analysis was conducted primarily on Sasang-gu, such as population distribution status, cultural institution status, and Sasang-gu vision. Afterwards, visitors to Sasang Library, Small Library, and Community Center were surveyed on the status of use of existing public libraries and the awareness of J Library to be built in the future. As a result of the survey, the necessity and intention to use J Library were found to be high, and the expectation for prompt provision of sufficient printed materials such as books and magazines was the highest. In the case of the desired space, the demand for 'open space' and 'small meeting space(family room)' was high, In the case of specialized services, there was a high demand for humanities, arts & music, movies, etc., but it was shown that they showed a general interest in various fields.

Investment and Locational Strategy to the Commerce and Service Industry in Yanji City, China (중국(中國) 연길시(延吉市)에 대한 상업.서비스업의 투자입지전략모색(投資立地戰略摸索))

  • Lee, Jae-Ha;Jin, Shizhu
    • Journal of the Korean association of regional geographers
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    • v.4 no.1
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    • pp.57-76
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    • 1998
  • Yanji(延吉) city is the district seat of the Yanbian(延邊) Korean Autonomous District where is located in the Jilin(吉林) Province in China, and also the largest city with a population of three hundred sixty thousand, Since the mid-1980s, the inter-exchange and cooperation between Yanbian District and South Korea has been increased rapidly. That draw many scholars' attention to studying Yanbian District and Korean Chinese as a research theme for area studies. Unfortunately they neglect the study of the commerce and service industry in Yanbian city, which has indicated its rapid growth by the market economic policy of China, and an inter-exchange between Korean Chinese and Korean. The purpose of this study is to provide an information to many Korean potential investors for an investment strategy of the commerce and service industry in Yanji city. In order to do so, this study consists of three major steps. First of all. we analyzed the regional structure and locational characteristics of the commerce and service industry in Yanji City. Secondly, we investigated the characteristics of consumers behavior toward purchasing goods and service facilities. Finally, we supplied the proper businesses and location information for investment to Korean firms according to the results that identified above. In conclusion, we suggest that the proper businesses to invest are department store, retail clothing store, shoes store, cosmetics store, electronics and home appliances store, oversea branch offices of trading companies, Korean-style restaurant, hotel, nightclubs, Korean-style music room(Noraebang), travel agencies, beauty parlors, video rooms, electronic games, and so on. We also suggest that the proper locational areas to invest those businesses are the core area of the commerce and service industry in Yanji, where are Xinxing(新興) 3-zone and Jinxue(進學) 2-zone expressed in the Yanji city figure.

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