• Journal of Korea Multimedia Society
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• v.19 no.8
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• pp.1574-1586
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• 2016

The aims of this research is to build Customer Delight index contents model for measuring the influential factors - Customer Delight and identify the relationship among Customer Delight, Customer Satisfaction and Customer Loyalty. Customer Delight hypothesis model was proposed by Catering Service Industry of Starbucks and validate the final questionnaire; 7 point Likert scale was used in the questionnaire, Exploratory Factor Analysis (EFA) and Confirmatory Factor Analysis (CFA) are used to analyze the reliability. And path analysis was used to evaluating the final hypothesis model. The results of this research was that the customer Self-involvement can lead to high awakening level and it also bring positive emotion to the customer. Awakening Level and positive emotion were the key factors for the Customer Delight. Instead of customer expectation, Customer Delight is based on customer awakening level and positive emotion which is different from Customer Satisfaction model. It is clearly to see the discrepancies between Customer Delight and Customer Satisfaction.

• Journal of Korea Multimedia Society
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• v.25 no.8
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• pp.1085-1096
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• 2022

The manufacturing industry is continuously pursuing advanced technology and smartization as it converges with innovative technology. Improvement of manufacturing productivity is achieved by monitoring, analyzing, and controlling the facilities and processes of the manufacturing site in real time through a network. In this paper, we proposed a new OPC-UA based digital twin model for smart factory facilities. A testbed system for USB flash drive packaging facility was implemented based on the proposed digital twin model and OPC-UA data communication scheme. Through OPC-UA based digital twin model, equipment and process status information is transmitted and received from PLC to monitoring and control 3D digital models and physical models in real time. The usefulness of the developed digital twin testbed system was evaluated through usability test.

• Journal of the Korea Computer Industry Society
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• v.2 no.12
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• pp.1505-1516
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• 2001

The goal of Medical multimedia server is to develop computer hardware and software which would enable electronic access, storage, transmission, and display of patient data and images. Since the current network only provides so called "best-effort" services, it is impossible to satisfy QoS guarantee that is required for real time application services for emergency room, operating room etc. Accordingly, world-wide research is being made for a variety of services to provide QoS. he goal of DiffServ is to offer scalable differentiated service in Internet which are made possible by traffic classification and conditioning only performed at an edge(or a boundary) node. In case DiffServ was deployed in the Medical multimedia network, it is difficult to estimate how the QoS mechanism would affect totally the network performance. Therefore, we need to verify by simulation the design of algorithm which provide a variety of differentiated services. In QoS for Medical multimedia network, a simulator is designed and implemented using OPNET to investigate the performance of DiffServ QoS support mechanism. The developed DiffServ simulator may generate packets according to random, and bursty traffic models in order to incorporate diverse traffic conditions in the Medical multimedia network environment. Based on our simulation results, we confirmed that service differentiation is possible by using the EF(Expedited Forwarding) class in DiffServ networks.

• ETRI Journal
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• v.28 no.4
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• pp.411-424
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• 2006

This paper presents a multimedia streaming platform for efficiently transmitting MPEG-4 content over IP networks. The platform includes an MPEG-4 compliant streaming server and client, supporting object-based representation of multimedia scenes, interactivity, and advanced encoding profiles defined by the ISO standard. For scalability purposes, we employ an application-layer multicast scheme for media transmission using overlay networks. The overlay network, governed by the central entity of the network distribution manager, is dynamically deployed according to a set of pre-defined criteria. The overlay network supports both broadcast delivery and video-on-demand content. The multimedia streaming platform is standards-compliant and utilizes widespread multimedia protocols such as MPEG-4, real-time transport protocol, real-time transport control protocol, and real-time streaming protocol. The design of the overlay network was architected with the goal of transparency to both the streaming server and the client. As a result, many commercial implementations that use industry-standard protocols can be plugged into the architecture relatively painlessly and can enjoy the benefits of the platform.

• Journal of the Korea Society of Computer and Information
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• v.11 no.5 s.43
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• pp.139-148
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• 2006

This study is intended to propose quality criteria and Web metrics for usability quality evaluation of multimedia Web sites. Recently, applications of the Web sites are not limited to the area of industry and operating as it integrates the new technology. Also as information super highway becomes common with development or network technology, multimedia Web site is on the rise due to various use of multimedia attributes. Therefore this study expands to apply HTML based Web site quality evaluation studied in Software engineering, HCI, Hypermedia to multimedia Web site, and suggests new metrics by integrating flash usability which is expanding its portion in multimedia Web site lately. The Web metrics proposed in this study are verified by heuristic evaluation from a group of expert. It analyses the results of quantitative and qualitative qualify evaluation on Web Award Korea by comparing the award-winning, high-quality Web site with non-winning Web sites. This study can be used to establish guideline for high-quality multimedia Web site development in the future.

• Journal of Multimedia Information System
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• v.7 no.2
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• pp.157-164
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• 2020

Considering the frustration affordability level of college entrants and investigating the frustration tolerance of undergraduates in Shenyang City University, this paper provides the basis for the research of improving frustration tolerance of undergraduates through quantitative research results and applies film therapy to the frustration regulation of college students by discussing the role of film therapy in improving frustration affordability ability of college entrants. This paper has concluded that the necessary of improving the frustration tolerance of college students in Northeast China and the feasibility of the film therapy programs on improving the frustration tolerance of college students in Northeast China. Meanwhile, this paper shows that the principle of film selection in film therapy should be based on the requirements of the aesthetics of the film industry in the IT environment. This paper provides a reference for refining the target of film therapy for film therapists to better apply film and television psychotherapy technology, and a basis for the film therapy activity program; Furthermore, it also has a certain reference significance for film and television media workers.

• Journal of Korea Multimedia Society
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• v.18 no.12
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• pp.1432-1438
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• 2015

We present a methodology to detect moving shadows in video sequences, which is considered as a challenging and critical problem in the most visual surveillance systems since 1980s. While most previous moving shadow detection methods used hand-crafted features such as chromaticity, physical properties, geometry, or combination thereof, our method can automatically learn features to classify whether image segments are shadow or foreground by using a deep learning architecture. Furthermore, applying Markov Random Field enables our system to refine our shadow detection results to improve its performance. Our algorithm is applied to five different challenging datasets of moving shadow detection, and its performance is comparable to that of state-of-the-art approaches.

• Journal of Korea Multimedia Society
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• v.22 no.2
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• pp.157-166
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• 2019

With the development of medical technology, interest in rehabilitation devices is increasing and various devices are being studied. In particular, devices for speech disorders such as hearing impairment and cleft palate are attracting attention. In general, the nasometer is used for patients with flaccid dysarthria and velopharyngeal incompetence(VPI). However, in the case of the conventional separator type nasometer, that has an acoustic feedback problem between the oral and nasal sounds. In recent, the mask type nasometer has been developed which is insensitive to acoustic feedback. But, still not popularized. In this paper, the nasometer characteristics of the conventional separation type and mask type are analyzed. Also, We were obtained clinical acoustic data from the 6 subjects and examined the significant differences in the structure of the separation type and mask type nasometer. Through experiments, it was confirmed that the measurement was about 3~15% higher in the mask type nasometer than the conventional nasometer having a separator type. Also, We was considered the necessity of nasometer signal processing for acoustic feedback reduction and nasalance calculation optimization.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.13 no.3
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• pp.1674-1688
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• 2019

As environmental pollution and fossil fuel energy problems from fuel vehicle have occurred, the interest of electric vehicle(EV) has increased. EV industry and energy industry have grown dynamically in these days. It is expected that the next generation of primary transportation will be EV, and it is necessary to prepare EV infra and efficient energy management such as EV communication protocol, EV charge station, and smart grid. Those EV and energy industry fields are now on growth. Also, the study and development of them are now in progress. In this paper, distributed charge signal processing software for smart slow and quick EV charge is proposed and designed for dealing with EV charge demand. The software consists of smart slow and quick EV charge schedule engine and EV charge power distribution core. The software is designed to support two charge station types. One is normal EV charge station and the other is bus garage EV charge station. Both two types collect the data from EV charge stations, and then analyze the collected data. The software suggests optimized EV charge schedule and deliveries EV charge power distribution information to power switchboard system, and the designed software is implemented on embedded system. It is expected that the software provides efficient EV charge schedule.

• Journal of Korea Multimedia Society
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• v.10 no.2
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• pp.246-259
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• 2007

The animation industry, which accelerates the overall development of the Digital contents industry, is a high value-added industry that produces synergy effects in cooperation with key industries such as IT. Effectively serving as a vital energy source for the Korean economy through its positive effects, such as employment creation. In particular, there is the real prospect that the Korean animation industry will gain ground in overseas markets and thus occupy them ahead of others, by advancing overseas in uni son with the hypersonic network industry. In this regard, this study aims to suggest some concrete ways in which to Korean animation companies can enhance their competitiveness. This is accomplished by positively verifying that some major representative methods of competitiveness enhancement, whose effectiveness has been proved in existing manufacturing and production systems. a re also excellently effective for the animation enterprise. In effect, the study has positively applied and carried out such research on Korean animation enterprises.