• Title/Summary/Keyword: mobile business

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A Comparative Study on the Adoption of Mobile Devices

  • Lee, Jong-Oh;Whang, Jae-Hoon
    • Proceedings of the Korea Society for Industrial Systems Conference
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    • 2007.02a
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    • pp.32-34
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    • 2007
  • The global market for mobile phone business is already matured. Accordingly, the repurchasing issue for the mobile phone is being weighted drastically by the marketers. The purpose of this research is to investigate the relationships among seven crucial factors, and also examines the differences between Korean and Indonesian markets concerning the relationships of these key success factors. This research classifies these two markets as a matured market and an emerging market respectively. The structural model is tested with the data from each of the sub-samples. The analysis of the multi-group structural equation model (MSEM) showed that compared to Korean, Indonesian had more emphasized on extra-functions for the mobile phone as well as giving more influence on satisfaction from brand image. Due to the different market situation and users, the lessons to which product features must be more emphasized could be obtained for the product managers in the industry.

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What is the Switching Intention from Existing Payment to Mobile Payment Service?

  • Lee, Sae-Bom;Lee, Joon-Young;Moon, Jae-Young
    • Journal of the Korea Society of Computer and Information
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    • v.23 no.6
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    • pp.59-66
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    • 2018
  • Recently, the use of mobile payment, called "Pay" payment, is increasing such as 'KakaoPay' and 'SamsungPay'. In Korea, various mobile payment services are running and emerging. The purpose of this study is to examine the intention to switch from using existing credit cards or check card to mobile payment service based on the two-factor theory. We empirically examined the effect of the two factors, the factors that enable switching and the factors that inhibit switching. Therefore, the study use switching cost and switching benefit as parameters to confirm the effect on the switching intention. In addition, this study intends to analyze the differences between two subgroups by the degree of personal innovativeness. We survey smartphone users and credit card or check card users, and analyzed the Smart PLS 3.0 using structural equation model to verify the significance of the research hypothesis.

Studying a Framework on Building Consumer Trust in Mobile Travel and Tourism Content (모바일 관광컨텐츠의 고객신뢰도 구축을 위한 프래임웍에 관한 연구)

  • Jeon, Hyo-Jae;Jo, Nam-Jae
    • 한국디지털정책학회:학술대회논문집
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    • 2005.11a
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    • pp.425-433
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    • 2005
  • The purpose of this paper is to study a framework on building and continuing consumer trust in mobile travel and tourism content (M-TTC). Trust development life cycle in e-commerce is a trust-oriented building flow of online consumer. Travel information and content in mobile commerce is a initiative and immature step in the ubiquitous era. Travel and tourism industry is information intensive and network business between the bricks and clicks, the public and private, and the virtual and physical. A framework of travel and tourism content in m-commerce based on Siau and Shen (2003) and in perspective of information cities by Ferguson, et al. (2004) proposes conceptual components to build information and content for continuous consumer trust. The main results of the paper by focus group research methodology focus on building a conceptual m-trust model of mobile content in travel and tourism industry. Additionally, it shows what the important factor is and how the trustworthy improves continuously to the public, mobile vendors, and technological aspects.

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MoSA-CRM System for Customer-Oriented Information Service Provision in Mobile Environment (모바일 환경에서 고객 맞춤형 정보서비스를 위한 MoSA-CRM 시스템)

  • Hong, Jang-Eui;Kim, Jong-Phil
    • Journal of Information Technology Applications and Management
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    • v.13 no.4
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    • pp.155-165
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    • 2006
  • Along with the evolution of wireless internet environment, information services in mobile internet are being explosively increased. However, due to the high expense for the use of those services, it is not easy to collect the devoted customers. In order to overcome the adverse conditions, the service should be supported by a strategic application system which facilitates easier and fast service for customer's information needs than that of traditional on-line internet. In this paper, we investigate the strategy how to provide the information service under the customer satisfaction, and also consider some ways of personalization of information service and information provision in real-time. As a result of the works, we develop a system, MoSA-CRM(Mobile Service Application based on CRM) to support customer-oriented information service. We believe that the MoSA-CRM system can provide some benefits for information providers in mobile e-commerce market such as flexibility in business strategy, systematic customer relationship management, and growth in financial ability.

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Development of Mobile Java Browser for Wireless Internet (무선인터넷용 Mobile Java Browser(MJB) 개발)

  • 진민식;정민수
    • Journal of Korea Multimedia Society
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    • v.6 no.2
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    • pp.276-287
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    • 2003
  • Wireless Internet has to offer various types of services as much as wired network does in the scope of Internet business. The browser for simple data service using SMS in the early wireless internet cannot serve various multimedia contents. In this paper, We design and implement a Java browser that runs Java program, by adding JVM(Java Virtual Machine) into the web browser for mobile terminals. The Java browser for mobile terminals dynamically loads various Java program you want. This browser makes it possible to be multipurpose mobile terminals for E-Commerce, E-Wallet, Game Device.

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Review of Biometrics-Based Authentication Techniques in Mobile Ecosystem

  • Al-Jarba, Fatimah;Al-Khathami, Mohammed
    • International Journal of Computer Science & Network Security
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    • v.21 no.11
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    • pp.321-327
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    • 2021
  • Mobile devices have recently developed to be an integral part of humans' daily lives because they meet business and personal needs. It is challenging to design a feasible and effective user authentication method for mobile devices because security issues and data privacy threats have significantly increased. Biometric approaches are more effective than traditional authentication methods. Therefore, this paper aims to analyze the existing biometric user authentication methods on mobile platforms, particularly those that use face recognition, to demonstrate the methods' feasibility and challenges. Next, this paper evaluates the methods according to seven characteristics: universality, uniqueness, permanence, collectability, performance, acceptability, and circumvention. Last, this paper suggests that solely using the method of biometric authentication is not enough to identify whether users are authentic based on biometric traits.

A Study on Satisfaction with Simple Payment Service of Korean Youth (우리나라 청소년들의 간편 결제 서비스 이용 만족에 관한 연구)

  • Kim, Jae-Young
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2020.01a
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    • pp.105-106
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    • 2020
  • This study is to find out how Korean teenagers think about mobile payment system. In the case of mobile payment using such a smartphone, a simple payment service is currently being implemented in Korea through deregulation of Active X and public certificates at the government level to provide users with more convenient financial services. This study conducted a pilot test to find out what they think about mobile payment service for high school students in Busan. As a result, Korean teenagers, especially high school students, responded very positively to the mobile payment service.

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A Study on Mobile SFA System Prototyping Using P2P LBS Service (P2P LBS를 활용한 모바일 영업자동화(SFA) 시스템에 관한 연구)

  • 박기호;정재곤;황명화
    • Spatial Information Research
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    • v.11 no.1
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    • pp.61-72
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    • 2003
  • LBS has attracted considerable attention with the spread of high performance mobile devices and the expansion of mobile business. Our study starts from the recognition of the problems associated with the current mobile Sales Force Automation(SFA) which is one of the application domain of LBS: they lack the capabilities such as an efficient sharing of information. This paper presents a technical framework in which the location information on the move and the mobile P2P service are utilized for the realization of truly mobile SF A platforms. Major contributions of our study include feasible prototyping of gCRM middleware via which the location-based services on the move are enabled, and a agent module involving the P2P service for mobile clients.

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Consumers' Device Choice in E-Retail: Do Regulatory Focus and Chronotype Matter?

  • Haider, Syed Waqar;Guijun, Zhuang;Ikram, Amir;Anwar, Bilal
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.14 no.1
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    • pp.148-167
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    • 2020
  • Today, digital shoppers express increasingly complex buying behavior. They can use multiple channels for shopping and also they can switch from one to another channel almost effortlessly, in the result of engaging in omnichannel shopping behavior. A few years ago, consumers were using brick and mortar stores to make their purchases. However, nowadays, they possess different digital devices (mobile and/or desktop) to search for different alternatives and to make a better shopping choice. These devices (mobile and desktop) are different and offer unique benefits to consumers. However, there has been very little research that has treated mobile and desktop devices separately. Perhaps this study is the pioneer when it comes to investigating the effect of regulatory focus (prevention vs. promotion) and chronotype (morning and evening person) on a sample of university students using desktop and mobile channels for their shopping. The findings from a sample of 312 digital consumers (mobile and/or desktop) confirmed that the desktop channel provides a greater fit for morning-type respondents and that the mobile channel offers better value for evening-type respondents in e-retail. Furthermore, promotion-focused shoppers favor the mobile channel, and prevention-focused shoppers favor the desktop channel. The new insights and contributions of this study provide a better understanding of digital consumers to help sellers to develop a more effective e-retail strategy.

Facility Maintenance Management System Using a Mobile Application (모바일 어플리케이션을 이용한 시설물 유지관리 시스템)

  • Joo, Young-Do
    • The Journal of the Korea institute of electronic communication sciences
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    • v.7 no.5
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    • pp.1145-1151
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    • 2012
  • Recently, the demand for mobile system is growing owing to the spread of smart phones to enable the real-time business process. This paper proposes the real-time facility maintenance management system using an android-based mobile application to apply to the facility defect/maintenance field for the apartment building complex. The proposed system model aims to develop the comprehensive management system to integrate the web and mobile system to lead to the realization of mobile office. The security measures required in the mobile system are technically analyzed and implemented on the system.