• 제목/요약/키워드: medical market opening

검색결과 33건 처리시간 0.028초

서비스 품질요인을 활용한 고객만족 및 재이용 의도에 미치는 영향에 관한 연구 (An Empirical Study on the Effect of Service Quality Factor on Customer Satisfaction and Repurchases)

  • 임부영;김연성;이동원;박운용
    • 한국품질경영학회:학술대회논문집
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    • 한국품질경영학회 2006년도 춘계학술대회
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    • pp.54-65
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    • 2006
  • Since the ending of the IMF period, the Korean health industry has experienced a number of changes in its environment such as hospital bankruptcy, enforcement of SDF(Separation of Dispensing and Prescription), opening of the medical market by WHO, evaluation of medical institutions with more than 100 sick beds, and limited approval for medical service advertisement. Furthermore, the concept of medical service has changed from a beneficent and vortical one to a hi lateral and righteous one. These changes in medical service have required medical institutions to provide customers with medical service options and adopt market principles actively, while considering customer satisfaction. Thus, this paper aims to investigate the service quality and service value of medical institutions, to understand the mutual relationship between customer satisfaction and repeat visits, and to suggest better solutions for the improvement of service quality. For future studies, It will be necessary to overcome the limitations of this research and develop proper measurement tools on service quality in the Korean medical system.

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의료시장 개방에 따른 국내병원 대응에 대한 치위생과 학생들의 견해에 관한 연구 (A Study on the Outlook of Dental Hygiene Students on the Possible Countermeasure of Domestic Hospitals for the Opening of the Medical Market)

  • 윤현서;김동열
    • 치위생과학회지
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    • 제9권4호
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    • pp.443-451
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    • 2009
  • 부산지역에 소재한 2개 대학 치위생과 1, 2, 3학년에 재학 중인 학생 269명을 대상으로 의료시장 개방에 따른 국내 병원의 대응 방안에 대한 조사 분석의 결과는 다음과 같다. 1. 찬반의견과 대응방안에서 고객만족 병원마케팅의 수립(p=0.023), 해외의료시장 분석 및 진출 모색(p<0.000), 의료서비스의 질 개선 및 다양화(p=0.025)에서 통계적으로 유의한 차이를 보였다. 2. 치과 병 의원 실습 및 아르바이트 경험 유무와 대응 방안은 경험이 있는 경우 병원이미지 차별화(p=0.01), 국민건강보험 수가 현실화(p=0.004), 보험 급여대상 확대(p=0.012)평점이 높고 통계적으로 유의하였다. 3. 학년과 대응방안은 학년이 높을수록 병원이미지 차별화(p=0.009), 국민건강보험 수가 현 실화(p=0.004), 보험 급여대상 확대(p=0.045) 평점이 높고, 통계적의로 유의한 차이를 보 였다. 4. 보건/의료관련 기사에 대한 관심 유무와 대응방안은 관심이 있는 경우 경영의 합리화 (p<0.000), 중소병원과 대형 병원간 협력관계 구축(p=0.027), 고객만족 병원마케팅의 수립 (p<0.000), 의료시장 변천에 따른 정책 개발(p=0.001), 해외의료시장 분석 및 진출모색(p=0.001), 의료서비스의 질 개선 및 다양화 (p<0.01), 직원 친절서비스교육 및 훈련 (p=0.01), 병원의 이미지 차별화(p=0.012), 진료예약제의 개선(p=0.025), 병원 부대시설 의 개선(p=0.029), 의사들의 의식 개혁(p=0.007)에서 평점이 높았으며 통계적으로 유의한 차이를 보였다. 5. 외국 병원 이용의사에서는 진료비와 상관없이 이용 (p<0.000), 국내병원 진단 후 외국병 원에서 재 진단 유무(p<0.000), 거주지와 거리부분(p=0.05), 의료서비스가 진료비와 진료 비(p=0.005), 통역사의 도움부분(p=0.023)에서 통계적으로 유의하였다. 외국 병원 선호 국 가에서 1위 미국(41.9), 2위 호주(19.9), 3위 캐나다(14.2)순으로 나타났다.

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의료기기산업의 수출경쟁력 분석 및 강화방안 -강원지역 의료기기산업을 중심으로- (The Analysis and Strengthening Method of Export Competitive Power of Medical Device Industry - With Respect to Medical Device Industry in Gangwon Area)

  • 이강빈
    • 무역상무연구
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    • 제45권
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    • pp.191-238
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    • 2010
  • The purpose of this paper is to make research on the trend of the worldwide medical device market, the trend of the medical device market in the major foreign countries, the present status of the medical device industry in Korea and Gangwon area, the present status of export competitive power and the SWOT analysis of competitive power of the medical device industry in Gangwon area, and the strengthening methods of export competitive power of the medical device industry in Gangwon area. As the research method, the questionaire for the strengthening of export competitive power of the medical device industry in Gangwon area was carried out from August 13 to Otober 22, 2009. The worldwide medical device market in 2008 is estimated at USD 210.2 billion, with the United States being the largest market, followed closely by Japan and Western Europe. In 2006, the worldwide export amount of medical devices recorded USD 121.1 billion and the worldwide import amount of medical devices recorded USD 126.3 billion. As of the end of 2008, the number of Korea's medical device manufacturers expanded to 1,726. The production amount of Korea's medical device industry in 2008 recorded 2,525 billion won, and the domestic market volume of medical devices in 2008 recorded 3,618 billion won. Korea's export amount of medical devices in 2008 recorded USD 1,132 million and recorded a 9.67% growth compared to the previous year, and the import amount of medical devices recorded USD 2,123 million and recorded a 1.43% reduction compared to the previous year. As of the end of 2008, the number of Gangwon area's medical device manufacturers expanded to 81. The production amount of Gangwon area's medical industry in 2008 recorded 380 billion won, and Gangwon area's export amount of medical devices recorded USD 269 million and recorded a 0.25% reduction compared to the previous year, and the import amount of medical devices recorded USD 3 million and recorded a 39.63% reduction compared to the previous year. According to the result analysis of the questionaire for the strengthening of export competitive power of medical device industry in Gangwon area(August 13~October 22, 2009), the competing country of the export medical device is the United States being the highest ranking. Comparing to the collective competitive power level 100 of the competing country, the collective competitive level of the export medical device is 60 below and 70-80 below being the highest ranking. Comparing to the quality level 100 of the United States, EU and Japan, the quality level of the export medical device is 80-90 below being the highest ranking. Comparing to the design level 100 of the United States, EU and Japan, the design level of the export medical device is 90-100 below being the highest ranking. Comparing to the technology level 100 of the United States, EU and Japan, the technology level of the export medical device is 80-90 below being the highest ranking. According to the SWOT analysis of competitive power of medical device industry in Gangwon area, the strength is the abundant expert manpower of the medical device in Wonju area. The weakness is the fragility of the brand recognition of the medical device industry. The opportunity is the demand increase of the new medical device owing to the advanced age of population. The threat is the difficulty of entry into overseas market owing to the request of the new specification certification of the medical device. In order to strengthen the export competitive power of the medical device industry in Gangwon area, the following measures should be taken by the government, local self-government body, related organization and medical device industry : the development of new technology and design, the enhancement of brand recognition. the acquisition of the foreign specification certification, the building of overseas distribution channel and after sales service channel, the positive participation in overseas medical device exhibition and opening of medical device exhibition, the training of expert manpower, the strengthening of overseas marketing, and the application of FTA and the establishment of counter measures against FTA. In conclusion, the medical device industry in Gangwon area has the difficulty in the entry into the overseas market owing to the shortage of overseas marketing capability. Therefore, the government and local self-government body should make the intensive and systematical support for overseas marketing of the medical device industry. For the support of overseas marketing, the government and local self-government body should provide positively the support of expenses for the acquisition of foreign specification certification, the support of participation in the overseas medical device exhibition, the despatch of market development mission, the increase of the support amount for R&D investment fund, and the training of expert manpower of medical devices.

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사무장병원에 대한 법적 규제와 판례의 태도에 관한 고찰 (A Legal Study on the Legal Regulations and the Attitudes of Cases in the Hospital Owned by Non-medical Personnel)

  • 백경희;장연화
    • 의료법학
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    • 제21권1호
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    • pp.33-67
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    • 2020
  • 사무장병원은 경제력을 지니고 있으나 의료기관을 개설·운영할 수 없는 비의료인이 의료업계에 첫발을 내딛는 의료인이 경제적으로 자립하기 어려운 상황에서 의료기관 개설 초기에 소요되는 막대한 자본을 감당할 수 없다는 점을 악용하여, 의료인과 공모하여 외형상 요건을 구비한 의료기관을 난립시켜 의료인이 중심이 되어야 하는 의료시장질서를 교란시키고 있다. 또한 사무장병원은 정부로부터 요양급여나 보조금 등 다양한 혜택을 부정하게 수급하여 감으로써 국민건강보험의 막대한 재정 누수를 가져오고 있어 사회적으로 큰 문제를 야기하고 있다. 사무장병원의 개설상의 불법성은 그 개설에 관한 약정을 민사상 무효화하고 의료법상 개설에 관여하는 자 전체에 대하여 형사벌을 가함과 동시에 의료인에게 행정처분을 부과할 정도로 높다. 또한 사무장병원이 개설상의 위법을 인지하고 있음에도 불구하고 이를 묵비한 채 국민건강보험공단에 대하여 요양급여비용을 청구하여 수급하는 행위에 대하여, 국민건강보험법과 의료급여법상의 환수에 더하여 형법상 사기죄, 나아가 이득액에 따라 특정경제범죄 가중처벌등에 관한 법률위반(사기)죄의 처벌, 그리고 민사상 불법행위책임까지 적용하고 있다. 본고에서는 사무장병원에 대한 현행법상 법적 규제와 현재까지의 판례의 태도를 살펴봄으로써, 사무장병원에 대한 규제가 어떻게 이루어지고 있는지 그 현황을 고찰하고, 향후 입법 방향의 토대를 제시하고자 한다.

한의사인력의 수급전망과 대책 (Demand and Supply of Physicians for Oriental Medicine : Review and Prospects)

  • 이선동;변진석;김진현
    • 대한예방한의학회지
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    • 제8권2호
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    • pp.1-12
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    • 2004
  • This paper estimated the demand and supply of physicians for oriental medicine for the period of $2009{\sim}2019$. Two equation models were used in the estimation of manpower. In 2004, the total number of physicians of oriental medicine was amounted to 13,662 registered and 10,532 available in clinical practice, respectively. According to estimates in the study, overall excess supply of physician manpower in oriental medicine was expected in the period, such as $5,300{\sim}5,700$ persons in 2009 and $900{\sim}1,700$ persons in 2019. However, the excess supply would be mitigated after 2019 mainly due to an increase in demand for oriental medical services. Specially, opening medical service market to overseas could be an exogenous variable in physician supply. An alternative manpower policy for oriental medical doctors is needed in a way of controlling oversupply.

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상해(上海)의 한인사회(韓人社會)와 의학.건강(醫學.健康) (Korean Society in Shanghai and Their Medicine and Health Care)

  • 손과지
    • 한국한의학연구원논문집
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    • 제14권2호
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    • pp.147-150
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    • 2008
  • After the opening of the korean port, the influx of koreans to Shanghai was expanded and lead to form their society. Among these koreans many dealt in Ginseng peddling, which proportion was big enough to influence Shanghai ginseng market. There were also koreans dealing in pharmaceutics. Korea Red Cross contributed greatly in the propagation of medical knowledge and health care in Shanghai korean society. Korean doctors opened their own clinics in the area of korean habitants. But overall size of clinics and the medical apparatus were minimal. By this reasons many koreans utilized general hospitals founded by foreigners and chinese.

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소비자 구매행동에 미치는 영향변수에 대한 연구 (Impact Factor upon Consumer Buying Behavior)

  • 정용규;원재강;박정구;조성호
    • 서비스연구
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    • 제2권1호
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    • pp.29-37
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    • 2012
  • 대형마트의 시장규모는 국내유통시장에서 높은 비중을 차지하고 있다. 국내 유통시장은 지난 1996년 유통시장 개방 이후 대형마트의 확산과 성장에 힘입어 발전해왔다. 하지만 최근에는 업태 간 경쟁이 너무 치열해지면서 더 많은 고객을 유치하기 위해 가격경쟁을 넘어 시식행사와 같은 이벤트가 많아졌다. 이러한 상황에서 시식행사와 관련된 요인과 소비자 구매행동에 관한 관계를 규명하는 것은 중요한 일이다. 대형마트의 시식행사가 소비자 구매행동에 미치는 영향을 검증하기 위하여 시식행사기준을 제품요인으로 설정하여 변수들 간의 관계를 연구모형으로 설정하였다. 연구결과 여러 가지 제품에 대한 요인 중 원산지에 따라 추가 지불 가능한 금액이 증가한다는 가설 하나만이 유의성 있게 나왔다. 이것으로 보아 대형마트에서는 시식행사 시 상품의 원산지를 투명하고, 또한 최근에 수입산 식품의 대한 부정적인 생각을 가지고 있는 소비자에게는 국산 제품위주로 시식행사를 진행하는 것이 마트의 매출액을 높이고 고객을 더 끌어들이기 위한 하나의 방안이 될 것으로 본다.

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Plerocercoids of Nybelinia surmenicola (Cestoda: Tentacularidae) in Squids, Todarodes pacificus, from East Sea, the Republic of Korea

  • Lee, Joon Yup;Kim, Ji Woon;Park, Gab Man
    • Parasites, Hosts and Diseases
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    • 제54권2호
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    • pp.221-224
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    • 2016
  • A visceral helminth of the squid, Todarodes pacificus, is reported from the East Sea, the Republic of Korea. Total 39 squid samples were purchased from a fish market in Jumunjin-eup, Gangneung-si (City) from August 2014 to July 2015 and were examined for helminth parasites with naked eyes and under a stereomicroscope after opening the abdominal cavity with a pair of scissors. Whitish larval worms were mainly found in the stomach and abdominal cavity of the squid. They were detected in 25 (64.1%) out of 39 squids examined, and the infection density was 7 larvae per infected squid. Spatula-shaped larvae were $8.2{\times}2.0mm$ in average size, round to slightly flattened anteriorly, with round hatching posteriorly, and had characteristic 4 tentacles with numerous hooklets in the scolex. The larvae were identified as the plerocercoid stage of Nybelinia surmenicola by their morphological features. This finding represents a new host record and the first report of N. surmenicola infection in T. pacificus squids from the east coast of Korea.

최근에 건립된 우리나라 종합병원의 부문배치개념과 평가에 관한 연구 (A Study on the Evaluation of Department Layout of the Current Korean General Hospitals)

  • 박혁수;양내원
    • 의료ㆍ복지 건축 : 한국의료복지건축학회 논문집
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    • 제3권5호
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    • pp.67-78
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    • 1997
  • Recently, hospital architecture is in the transition period which faces a great change. Patients' demands on medical services have been changing and hospitals have been feeling the need to innovate their facilities in order to prepare for the upcoming challenges in the field such as global competition, market opening, etc. In addition, every hospitals requires the creative and novel design which is different from the conventional concept to deal with various circumstances. Accordingly, various space arrangements are proposed against the past unified hospital type. This study is designed to consider and evaluate the prospects of hospital architecture by analyzing the space allocation type of representative hospitals which are being recently constructed in Korea.

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쌍화탕과 쌍화차의 시대적 변화 과정 고찰 - 쌍화탕은 어떻게 '차'가 되었을까? - (Study on the Historical Aspects of SSangwha-'tang' (Decoction) and SSangwha-'cha' - How did Ssangwha-tang become Tea? -)

  • 박인효;이상재
    • 대한예방한의학회지
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    • 제26권3호
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    • pp.59-71
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    • 2022
  • Objective : This study examines the historical changes of Ssangwha-'tang', traditional restorative medicine, to a type of tea in tea rooms(Da-bang) named Ssangwha-'cha' in the modern era in South Korea. The goal is to understand how traditional Korean medical culture has been related to the food culture of everyday life. Method : We analyzed traditional medical texts, newspaper articles and advertisements, literary works, and folk song lyrics in which Ssangwha-tang and Ssangwha-cha are mentioned. Results : Ssangwha-tang used to be mentioned as a medicine to tonify 'Yang' energy(Bo-yang) in traditional medical texts from the late Goryeo dynasty to the mid-Joseon dynasty. Since the late Joseon dynasty, it has also been prescribed for cold, as the tonifying method(Bo-beop) gradually prevailed from the royal family to the public. Since then, Ssangwha-tang has been more popular with the public, with the emergence of the patent medicine(Mae-yak) market since the Opening port period and the Colonial period. As the number of Da-bang sharply increased nationwide amid the period of the country's liberation, Ssangwha-tang has been included in the Da-bang menu served as Ssangwha-cha, corresponding to the increasing demands of the public and government policy that tends to favor traditional beverages over coffee. Conclusion : The historical process in which Sssangwha-tang, a type of herbal medicine, became also considered as tea, Ssangwha-cha, provides an example of how Korean traditional medical culture emphasizing the tonification of the body is interconnected with the daily lives of the public and food culture.