• 제목/요약/키워드: management performance analysis

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중앙값 정리를 이용한 지식근로자의 성과평가에 관한 연구 (Performance evaluation of Knowledge workers using median rank)

  • 이동철;오강탁;윤덕균
    • 한국경영과학회:학술대회논문집
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    • 한국경영과학회 2001년도 추계학술대회 논문집
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    • pp.45-49
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    • 2001
  • Success in Knowledge Management depends critically on the evaluation system that managers of an organization evaluate objectively performance of members of the organization. In particular, the differences in the standard of Performance evaluation used by managers in Governmental Institution or Agency of make an issue of the standardization of Performance evaluation. Therefore, in this paper we propose the alternative evaluation method, which minimizes the bias resulted from the different standards by measuring ranking of knowledge workers, instead of quantitative analysis, using Median Rank method in Reliability and verify our proposition using the analysis of examples.

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PMO 역량에 따른 프로젝트 성과에 관한 연구 (An Exploratory Study on the Project Performance by PMO Capability)

  • 배재권;김진화;김상열
    • Asia pacific journal of information systems
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    • 제18권1호
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    • pp.53-77
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    • 2008
  • In recent years, although numbers of corporations are bringing in PMO, they seem to be indifferent to PMO performance measurement. This demonstrates that there are also other reasons beside performance measurement of information systems (IS) project being ambiguous by introducing PMO; the lack of acknowledging the concrete function of PMO, and the scarcity of empirical study about the effect of PMO on the project members and project performance. In this sense, this study is aimed at proposing a new research model in which project success factors (i.e., standardization, management advocacy, and staff expertise) affect PMO capability (i.e., knowledge management, resources management, and problem solving competency) positively, leading to project performance (i.e., task outcomes, psychological outcomes, and organizational outcomes) eventually. To empirically test the research model, data are surveyed from PMO department and IS department. To prove the validity of the proposed research model, PLS analysis is applied with valid 132 questionnaires. By employing PLS technique, the measurement reliability and validity of research variables are tested and the path analysis is conducted to do the hypothesis testing. The path analysis results can be organized into 7 ways in large scale. First, standardization of project success factors has a positive association with knowledge management, resources management, and problem solving competency of PMO capabilities. The findings of this result indicate that the multiple or single project management should satisfy standardization in order to operate an effective PMO. Second, management advocacy of project success factors has a positive association with knowledge management, resources management, and problem solving competency. Management advocacy refers to the willingness of management to provide the required resources and authority for project success. There is agreement among researchers regarding the importance of management advocacy for favorable PMO capability. Third, staff expertise of project success factors has a positive association with knowledge management, resources management, and problem solving competency. The findings of this result indicate that the formation of an exceptional consultant or members with a proficient knowledge for staff expertise of project member is the key factor to elevate the PMO capability. Past research suggests that experience and knowledge and the resultant familiarity with the problem faced can be an important determinant of PMO capability. A capable project with appropriate staff expertise means that it enjoys a diversity of abilities and experiences. Fourth, knowledge management competency of PMO capabilities has a positive impact on psychological outcomes but has no direct effect on task outcomes and organizational outcomes. In domestic case of S. Korea, PMO was finally introduced to many other corporations in 2005 though it started bringing in 2000. Therefore, it had neither a significant impact on the task outcomes nor organizational outcomes by lacking the contents and the infrastructure of the knowledge management because the knowledge consolidation and management period of PMO is comparatively shorter by terms than other foreign nations. Fifth, resources management competency of PMO capabilities has a positive association with task outcomes, psychological outcomes, and organizational outcomes. In addition, problem solving competency of PMO capabilities has a positive association with task outcomes, psychological outcomes, and organizational outcomes. Therefore, the findings of this results stress that PMO capabilities has a positive impact on project performance. Sixth, according to the path analysis of the hypothesis, which suggested in this research, problem solving competency is the PMO capability which is the key success factor for task, psychological, and organizational outcomes as an integrated performance model. Further, the analysis reveals that problem solving competency is an important factor for integrated performance model. The finding is in line with past IS research, which affirms that the work of IS projects is essentially a problem solving endeavor. Seventh, in the path analysis of the hypothesis in this research, the path of the management advocacy $\rightarrow$ problem solving competency $\rightarrow$ organizational outcomes appears to be the most important and strongest path. In brief, the finding of this study suggests that project success factors influence PMO capability positively, and project performance as well. From the results, it can be concluded that PMO helped great improve the project success rate and project performance. This study advances research on PMO capability in three important aspects. First, the findings of our study have implications for IS theory and future research. Our study contributes to IS theory by synthesizing concepts from PMO research and project management research with those in IS research. We proposed and tested PMO capability of IS projects and the findings of our investigation provided some preliminary answers to some of the questions raised. Secondly, this thesis does not only help depicting the concept of IT governance but also approaches empirically. It makes a gradual approach to the main content, step by step, in contrary of simple standard, scholastic way of thinking. Finally, we argued that this task-oriented(technical) view is not sufficient to adequately conceptualize IS project performance. Hence, we applied that the research on organization teams, which provides a flip viewpoint to that of project management research in that it gives more weight for psychological outcomes of organizational work groups, can be very helpful in reconceptualizing the IS project performance construct. The limitations of this study are also discussed to provide research directions for future research.

혁신확산이론 관점에서의 Green SCM 도입 및 영향요인과 성과에 관한 실증연구 (An Empirical Study on the Influencing Factors, Practice Level, and Performanc of Green Supply Chain Management From the Innovation Diffusion Theory Perspective)

  • 이영찬;오형진
    • 지식경영연구
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    • 제11권5호
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    • pp.59-78
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    • 2010
  • In this paper, we arrange the concept of 'Green' in SCM after literature study of Green SCM and investigate causal relationships between influencing factors, practice level and environmental performance focused on Korean firms empirically and conduct path analysis for hypothesis test using partial least squares regression with bootstrap. Firstly, we divide influencing factors of Green SCM into environmental and organizational factors through the previous studies of innovation diffusion theory and environmental management theory, and then we selected 'uncertainty', 'competitiveness' as the environmental factors and 'top management support', 'perceived benefit', 'training' as the organizational factors. Secondly, we classify practice level of Green SCM into 'internal environmental management', 'green purchasing', 'eco-design'. Finally, we selected 'financial performance', 'environmental performance' as the organizational performance. We conducted a survey on the middle manager of manufacturing companies implementing SCM and an empirical analysis. The results of analysis show that there exist causal relationships between influencing factors, practice level, and environmental performance of Green SCM. We expect that the result of this study will suggest useful information to managers who are responsible for SCM to design and execute Green SCM in strategic perspectives.

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위탁 급식 점포의 메뉴 운영 요인과 성과의 연관성에 관한 연구 (A Canonical Correlation Analysis of the Relationship between Menu Management Variables and Performance in Contract-Foodservice Operations)

  • 박주연;김태희
    • 동아시아식생활학회지
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    • 제18권6호
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    • pp.1089-1098
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    • 2008
  • The principal objective of this study was to reveal the relationship between the menu management indicators and menu performance indicators in contract-foodservice operations. Menu indicators differed according to the type of business, type of contract, type of serving, and number of service lines. In accordance with the results of our correlation analysis, we noted significant correlations between menu performance indicators and menu management indicators. The first of these was the correlation between the food cost ration and meal counts, food loss, and the use of prepared vegetables. The second of these was the correlation between food cost per meal and forecasting error, food loss, and inventory turnover. The last of these correlations was the negative correlation between menu CSI(customer satisfaction index) and the use of prepared vegetables. According to the results of our canonical correlation analysis, 2 significant functions were identified. In the first function, we noted significant correlations between meal counts, use of prepared vegetables, food loss, and food cost ratio. Additionally, we noted significant correlations between forecasting error, inventory turnover, food loss, and food cost per meal in the second function. Menu management indicators had no influence on customer satisfaction.

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공공의료기관의 경영성과 차이에 관한 분석 (The Study on the Difference of Management Performance in Public Health Care Institution)

  • 조덕영
    • 보건의료산업학회지
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    • 제6권2호
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    • pp.133-140
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    • 2012
  • This research analyzes on the difference of the management performance in public health care institution, especially between provincial medical center and national university hospital. The meaningful results of this study as follow. First of all, management performance was showed the loss in both of provincial medical center and national university hospital. but national university hospital is superior to provincial medical center in management performance. Secondly, It is noteworthy that social working expenses have influence on national university hospital. Finally, It shows that personnel expenses are the most important factor in the management performance in public health care institution. We hope that these results will be useful in the performance management of public health care institution.

6시그마 성공요인이 경영성과에 미치는 영향 (The Effects of Success Factors of Six Sigma on the Management Performance)

  • 양승권
    • 대한안전경영과학회지
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    • 제9권5호
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    • pp.117-123
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    • 2007
  • This Purpose of this paper is to suggest the effects of success factors of six sigma on the management performance. This dissertation deal with key factors that led to successful implementation through existing literature. Therefore, this major success factors of six sigma revealed performance of cost reduction and improving quality. This study is empirical analysis the effects of six sigma performance of cost reduction and improving quality)on the management performance(profitability, growth, market value). The results of this study, six sigma quality performance turns out to have positive(+) effect on the all management performance.

중소제조기업에서 기술지향성이 경영성과에 미치는 영향에 관한 연구 (A Study on the Effects of Technology Orientation on the Enterprise Management Performance of Small and Medium-Sized Manufacturer)

  • 여형운;정영배
    • 산업경영시스템학회지
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    • 제37권4호
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    • pp.54-62
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    • 2014
  • This paper is present the Technology Orientation affects to Enterprise Management Performance. In order to carry out this research, we obtained 212 survey sheets and inspected ten assumptions based on the reliability, validity of the questionnaires. The results of regression analysis are summarized as follows; First, the factor of Technology Orientation, research development activity, affects to all factor of Enterprise Management Performance significantly. Second, the factor of Technology Orientation, research development environment, only effect on the technology performance. Third, research development ability is affect to technology performance and new product performance that factor of Enterprise Management Performance. Finally, technology industrialization ability isn't affects to Enterprise Management Performance significantly. Based on the results, we are recommendations for small and medium-sized manufacturing enterprises.

최고경영자의 리더십이 건설품질경영활동과 건설품질경영성과에 관한 실증연구 (An Empirical Study on Top Management's Leadership in Construction Quality Management Activities and Construction Quality Management Performance)

  • 조진호
    • 품질경영학회지
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    • 제45권3호
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    • pp.403-426
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    • 2017
  • Purpose:?The purpose of this study is to analyze the causal relationship between top management 's leadership and construction quality management activities that affect construction management performance based on construction quality management. Methods:?As its method, the causal relationship between the leadership of top management and the key management factors of construction quality management activities affecting management performance is analyzed by using the structural equation model. The construction companies used in the analysis sample conducted surveys on companies that are conducting ISO, KOSHA, OHSAS, DQC, and so on. Results:?It was revealed that top management's leadership has a great influence on management performance and all management factors of construction quality management activities. However, safety management does not affect the management performance of construction quality management activities. And top management's leadership on management performance are explained by the mediating effect of cost, time, quality and communication among management factors of construction quality management activities. Conclusion:?In the previous study, the quality management activities and the ISO - based integrated total quality management system (TQM) applied in the manufacturing or service industries were presented as empirical results. However, this study presents the results of different studies by presenting empirical study results by selecting time, cost, quality, safety and communication as key management factors of quality management activities of construction companies through reviewing and analyzing previous studies in construction field.

뷰티 전문가의 자기관리가 자기효능감 및 경영성과에 미치는 영향 (Effects of Beauty Experts' Self-Management on Self-Efficacy and Business Performance)

  • 이재은;최중석;성영환;이정희;김수영;최묘선;이영조;김현정;정기쁨
    • 한국응용과학기술학회지
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    • 제38권2호
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    • pp.551-566
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    • 2021
  • 본 연구의 목적은 뷰티 전문가의 자기관리가 자기효능감 및 경영성과에 미치는 영향을 실증적으로 분석하여 관계를 살펴보고, 향후 뷰티 전문가들의 자기 관리를 통한 자기 효능감과 경영성과 향상에 도움이 되기를 위함이다. 분석방법은 빈도분석, 요인분석, 신뢰도분석, 상관관계분석, 다중회귀분석 등을 하였고, 그 결과 자기관리와 자기조절감, 도전감 간 상호 정(+)의 상관관계가 나타났고, 자기관리가 경영성과, 환경성과, 고객성과, 시장성과에 통계적 유의하게 정(+)의 영향이 나타났으며, 자기효능감이 직무성과, 환경성과, 고객성과, 시장성과에 통계적 유의하게 정(+)의 영향을 나타나는 것을 알 수 있었다. 따라서 자기관리에 대한 질적 향상을 통해 자기효능감과 경영성과에 기여할 수 있는 계기가 되길 바란다.

QUANTITATIVE ANALYSIS ON PROJECT PERFORMANCE ANALYSIS AND DELIVERY METHODS

  • Seta Ohanesian;Jin-Lee Kim;Tang-Hung Nguyen;Ok-Kyue Kim
    • 국제학술발표논문집
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    • The 5th International Conference on Construction Engineering and Project Management
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    • pp.332-337
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    • 2013
  • Various project delivery methods have been utilized by owners over the years to maximize project performance. The design-build delivery method is being increasingly used due to the advantages it can offer to an engineering construction industry. Numerous studies have advocated the use of design/build over the traditional design/bid/build delivery approach. This study represents comprehensive analysis of 40 projects from the construction industry and shows that design/build method may not provide all the benefits to project performance. This study found timesaving was a definitive advantage of design/build project delivery, but the positive effects of cost changes was not convincing. Based on the results of the study, the project management expertise and experience of the contractor may have a greater impact on project performance outcomes than focusing on project delivery strategy only.

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