• Title/Summary/Keyword: logistics quality

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A Study on Management Performance & Logistics Role of Japanese SOGO-SHOSYA in Energy Business (에너지 자원사업에서 본 일본 종합상사의 경영성과와 국제물류기능에 대한 연구)

  • Koo, Kyoungmo;Oh, Yongsik
    • Journal of Korea Port Economic Association
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    • v.28 no.3
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    • pp.45-72
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    • 2012
  • This work uses data associated with business activity and outcome on the five main SOGO-SHOSYA and considers meaning of its outcome and logistics function in energy business field in recent 10 years. The contents of this work embody three chapters, which are an investigation on advanced research, an analysis of SOGO-SHOSYA business outcome, logistics function in its energy business field, Research method are used by statistical analysis and organizational structure analysis as well as case study. We will search for the reason that the energy business has worked well lately. There are actively securing interests of energy exploitation and longer-term investment to affiliated companies, building supply chain system with internal and external businesses. Especially, we will account for the logistics role of SOGO-SHOSYA that has newly understood the international logistics function in energy business field. SOGO-SHOSYA has coordinated organizationally from upstream to downstream in energy business, is showing its abilities in midstream related features that involve investor, organizer and analyst. SOGO-SHOSYA's building up logistics function will help supply chain in energy business for rising the competitiveness of price and quality, and support cost-reducing in activities of supply chain.

The Effect of Weather Information System'Quality Factor on User Satisfaction and Business Performance (기상정보시스템 품질요인이 이용자 만족과 사업성과에 미치는 영향)

  • Song, Gwangsuk;Kim, Gyuwhan;Yoo, Hanjoo
    • Journal of Korean Society for Quality Management
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    • v.45 no.1
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    • pp.93-116
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    • 2017
  • Purpose: The purpose of this study is to suggest a key quality factor affecting user satisfaction based on quality attribute of weather information system and additionally, a managerial implication for activating weather information service market by analyzing causal relevance between weather information system and business performance. Methods: As its method, a causal relevance of quality factor of weather information system affecting satisfaction and business performance was analyzed by using structural equation model. An enterprise utilized in analysis sample performed a survey by targeting 186 distribution/logistics and general manufacturing company. Results: It was revealed that information, service quality of weather information system exerted a significant influence on user satisfaction and it did not take a significant influence on business performance in terms of quality of information, system and service. A significant relevance between user satisfaction and business performance was strong supported. Finally, it was revealed that utilization level of weather information system had a moderating effect on business performance. Conclusion: Domestic weather information system mainly focused on information utilization based weather information system and additional service level utilizing weather information is very low in practical terms. Therefore, in order to expand domestic weather related service market, systematic market expansion strategy of providing corporate customized service and case enlargement would be required.

A Study on the Impact of Service Quality on Customer Trust, Satisfaction and Loyalty: A Comparative Study of Korean and Chinese Customers (물류기능을 포함한 서비스품질이 고객신뢰, 만족과 충성에 미치는 영향요인 분석연구: 중국소비자의 한국 직구매와 한국소비자의 국내 온라인쇼핑 간의 비교연구)

  • WANG, GAO FENG;Shin, Chang-Hoon
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
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    • 2016.05a
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    • pp.230-231
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    • 2016
  • 한국경제의 장기 침체로 인해 한국 소비자들 중 양질의 제품을 보다 싼 가격에 구매하기 위해 해외에서 직접 구매하는 이용자가 증가하고 있다. 중국의 경우 '한류'의 영향으로 한국제품을 직접 구매하는 중국 소비자들도 증가하고 있다. 국제 결제시스템의 등장과 같은 전자상거래의 발전과 함께 비용효율적인 물류시스템의 구축으로 이들 국가 소비자들의 해외 직접구매행위는 앞으로 증가할 것이다.'전자상거래'와 '물류' 양자를 종합적으로 본 서비스품질에 관한 연구가 드문 상태에서 한국과 중국 간의 전자상거래 해외 직구매에 관련된 연구도 매우 부족한 상태이다. 본 연구는 물류 서비스관점에서 서비스품질과 고객관계품질, 고객만족, 고객충성 간의 관계를 검증하였으며 ${\cdots}$ (중략)${\cdots}$.

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Optimizing Concurrent Spare Parts Inventory Levels for Warships Under Dynamic Conditions

  • Moon, Seongmin;Lee, Jinho
    • Industrial Engineering and Management Systems
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    • v.16 no.1
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    • pp.52-63
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    • 2017
  • The inventory level of concurrent spare parts (CSP) has a significant impact on the availability of a weapon system. A failure rate function might be of particular importance in deciding the CSP inventory level. We developed a CSP optimization model which provides a compromise between purchase costs and shortage costs on the basis of the Weibull and the exponential failure rate functions, assuming that a failure occurs according to the (non-) homogeneous Poisson process. Computational experiments using the data obtained from the Korean Navy identified that, throughout the initial provisioning period, the optimization model using the exponential failure rate tended to overestimate the optimal CSP level, leading to higher purchase costs than the one using the Weibull failure rate. A Pareto optimality was conducted to find an optimal combination of these two failure rate functions as input parameters to the model, and this provides a practical solution for logistics managers.

제3자 로지스틱스(TPL)에 대한 고찰

  • 황인수
    • Journal of Distribution Research
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    • v.2 no.1
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    • pp.197-213
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    • 1997
  • It is becoming very difficult for a single company to perform every process and activity required to bring its product or service to market in a competitive manner. Consequently, we are observing a dramatic paradigm shift, with companies moving from performing all activities in-house to selective outsourcing for non-core elements of their business. Through outsourcing, companies can focus on their core competencies, reduce costs, improve quality and increase flexibility. Companies today can no longer afford to ignore the potential opportunities realized through mutually beneficial outsourcing relationships with third-party suppliers. The outsourcing opportunities exist in almost every business process. Many successful companies have implemented effective outsourcing relationships with third party suppliers to gain competitive advantage in a wide range of areas. However, in terms of logistics, it is not so easy to find those companies in our country. Consequently, this paper reviews previous researches and describes several topics in third party logistics such as advantages and disadvantages, how can we select third party suppliers, and so on.

The Future Values of the Korean Grand Canal Project

  • Cho, Won-Cheol C.
    • Proceedings of the Korea Water Resources Association Conference
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    • 2008.05a
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    • pp.9-18
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    • 2008
  • The fundamental objects of the Korean Grand Canal (KGC) Project are the rehabilitation(or restoration) of river corridor ecology, improvement of river water quality, reduction of flood damages, countermeasure of the huge rise in energy price and the high discharge of $CO_2$ due to the vast use of energy for highway logistics. The other important objects, like an increase of water in the river channel, are to provide people with the pleasure of seeing the water and intimacy (touchiness) with it, an increase of flood controllability, effects of dilution of river pollutants, dredging out sedimentary pollutant from the river bottom, the function of infrastructure to pare down the logistics (distribution) costs, and the opportunity to expand tourism. These kinds of fundamental concepts must be evaluated as future values in Korea and elsewhere.

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A Reliability Optimization Problem of System with Mixed Redundancy Strategies (혼합 중복전략을 고려한 시스템 신뢰도 최적화 문제)

  • Kim, Heung-Seob;Jeon, Geon-Wook
    • IE interfaces
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    • v.25 no.2
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    • pp.153-162
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    • 2012
  • The reliability is defined as a probability that a system will operate properly for a specified period of time under the design operating conditions without failure and it has been considered as one of the major design parameters in the field of industries. Reliability-Redundancy Optimization Problem(RROP) involves selec tion of components with multiple choices and redundancy levels for maximizing system reliability with constraints such as cost, weight, etc. However, in practice both active and cold standby redundancies may be used within a particular system design. Therefore, a redundancy strategy(active, cold standby) for each subsystem in order to maximize system reliability is considered in this study. Due to the nature of RROP, i.e. NP-hard problem, A Parallel Particle Swarm Optimization(PPSO) algorithm is proposed to solve the mathematical programming model and it gives consistently better quality solutions than existing studies for benchmark problems.

Investigation of Users' Satisfaction of Control & Operation Technology Development for Secure Container Transportation (컨테이너 화물 안전수송을 위한 관제 및 운용기술 개발에 관한 사용자 만족도)

  • Ha, Chang-Seung;Hwang, Seok-Jun;Sohn, Bo-Ra
    • Journal of Fisheries and Marine Sciences Education
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    • v.24 no.4
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    • pp.482-493
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    • 2012
  • Logistics security has been enhanced to control cargo containers effectively and safely in global logistics. In response to the change, This study describes the system now being developed that tracks container position, watches cargo security status and gets informations of surrounding until the cargos arrived at its destination. We examine completion and satisfaction of the product for prospective users. For this, considering earlier studies about customer trust, satisfaction, service quality and purchase decision, we analyse an effect among the variables empirically. As a result, when the program is released, we examine customers' satisfaction and purchase decision for the informations to be offered from the program.

The Effects of Supply Chain Flexibility and Competitive Advantage Strategy (공급사슬유연성이 경쟁우위전략에 미치는 영향)

  • Lee, Wook-Gee;Kim, Dong-Hyuk;Kim, Joo-Wan;Jung, Chi-Young
    • Journal of Digital Convergence
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    • v.11 no.6
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    • pp.91-101
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    • 2013
  • The purpose of this study is to empirically verify the relationship between supply chain flexibility(process flexibility and logistics flexibility) and competitive advantage strategy(cost, quality, lead time). To accomplish these purposes, the relationships among supply chain flexibility(process, logistics), competitive advantage strategy(cost, quality, lead time) were modeled based on the studies conducted in the various areas. In order to collect the related data the questionaries of 500 were distributed to the employees working at the manufacturing industry in the area of Gumi. The collected data were analyzed with SPSS 18.0 for Windows. This study used the statistical techniques such as descriptive analysis, reliability analysis, factor analysis, correlation analysis, multi regression analysis. The results of the study show that process flexibility had positively significant effect on low cost strategy and high quality strategy and logistic flexibility have positively significant effect on delivery speed strategy. However, it was found that process flexibility did not have the significant effect on delivery speed strategy, and the logistic flexibility did not have the significant effect on low cost and high quality strategy. Thus, it is expected that each enterprise can maximize corporate strategies by applying different flexibility strategy depending on the competitive advantage strategy.

Analysis and Plans for the Improvement of Domestic Tally Industry (국내 검수업의 현황 분석 및 개선방안)

  • Lee Myoun-Soo;Kim Sung-Soo;Han Yu-Nam;Kwak Kyu-Seok
    • Journal of Navigation and Port Research
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    • v.30 no.6 s.112
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    • pp.517-524
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    • 2006
  • World ports and shipping markets are changing dynamically. The 9,000TEUs classed container vessels are avaiable to enter service now, so liner services are ready to start. With regard to the changing environment, the world ports ease regulations as well as invest funds to be leading ports. As a result, the importance of port logistics industry is getting bigger than before. It has an effect on improvement of service quality when a shipping company selects a port. The importance of tally, one cf the necessary elements in the port logistics industry is overlooked and there is no researches for tally yet. This paper suggests plans for the development of domestic tally after the investigations and analysis of survey are conducted.