• Title/Summary/Keyword: logistics quality

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The Effect of Quality Factors of Overseas Direct Purchase on Perceived Value and Purchase Intention: The Moderating Effect of Price Sensitivity

  • Jung, Ji-Hee;Shin, Jae-Ik
    • Journal of the Korea Society of Computer and Information
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    • v.26 no.3
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    • pp.173-180
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    • 2021
  • In this study, variables were constructed based on previous studies to examine the effects of overseas direct purchase quality factors(information quality, system quality, and service quality), perceived value, and purchase intention. In addition, differences between groups were examined through the moderating effect of price sensitivity. A survey was conducted on overseas direct purchase users, and 178 questionnaires were used for empirical analysis. The collected data was analyzed by SPSS 25.0 and AMOS 21.0. The results are as follows: First, it was found that the quality factors of overseas direct purchase had a positive effect on perceived value. Second, it was found that the quality factors of overseas direct purchase had a positive effect on purchase intention. Third, as a result of testing the moderating effect of price sensitivity in the relationship between the quality factors of overseas direct purchase, perceived value, and purchase intention, there was no difference between groups. In conclusion, the implications and limitations of this study are presented.

A Design and Implementation of Mobile Logistics Information System (모바일 물류정보시스템 설계 및 구현)

  • Lee, Won-Joo;Lee, Sang-Jun;Lim, Heon-Yong;Kim, Chang-Hyeon
    • Journal of the Korea Society of Computer and Information
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    • v.17 no.7
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    • pp.139-146
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    • 2012
  • In this paper, we implement an m-LIS(Mobile-Logistics Information System) for an effective logistics management in consideration of logistics process and work environment. The m-LIS could perform the entire business process every minute and promote the work efficiency by tying up with ERP and POS system. Moreover, this system could enhance the management level of service and supply chain. Due to the reason that the existing logistics business was not computerized and automated, most of operation was accomplished by means of workers experience and convention. This problem brought about both the ineffective management and logistics quality deterioration by weakening the control power of the logistics site. In order to solve this problem, we put focus on providing the real-time operation monitoring environment on the spot, the satisfaction of the efficiency on the spot, and the optimized system by building up the logistics information system. Furthermore, we attest that the new logistics system could properly cope with the increase of the quantity of goods transported owing to stable logistics information support and the market expansion and growth caused by the firm interface between the new ERP and its related system.

동북아 항만간 협력을 위한 PLCM에 대한 연구

  • Choi Hyeong Rim;Park Nam Gyu;Park Yong Seong
    • Proceedings of the Korea Association of Information Systems Conference
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    • 2004.05a
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    • pp.138-149
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    • 2004
  • In this research we present a new model, PLCM(Cort-Logistics Chain Management), which can cooperate each other in the port-logistic industry that occupy a heavy rain in the Northeast Asian economy. PLCM(Port-Logistics Chain Management) synthetically manages the logistic chain and information laying stress on the port. Unlike SCM, which hat a vertical relationship between the main groups to cooperate each other, PLCM has a horizontal relationchip between the ports to achieve common purpose and to improve their whole competitive power. In this research we present a concept of PLCM and a specific plan to develop a system for PLCM targetting Pusan, Shanghai, and Tokyo Port which occupy a heavy rain in the Northeast Asian port industry. This system is composed of integrated information system and EDI document exchange system according to the special quality of user's request information. And in order to prove its feasibility and validity, the case study sailing from Shanghai to Busan has been applied to this study.

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Development of Logistics Support Systems in a Large Machinery Company (대단위(大單位) 기계공장(機械工場)의 효율적(效率的) 운영(運營)을 위한 종합(綜合) 생산관리(生産管理) 시스템의 개발(開發))

  • Lee, Gi-Seok
    • Journal of Korean Institute of Industrial Engineers
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    • v.5 no.2
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    • pp.45-56
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    • 1979
  • This report presents the development of an integrated logistics support system for a large-scale machinery manufacturing organization. The system consists of 3 major production management systems and 5 assisting systems. The major systems are: i) production planning and control system, ii) cost control system, and iii) material management system. The assisting systems are: i) personnel management system. ii) technology transfer system, iii) quality assurance system, iv) marketing assisting system, and v) management information system. In addition, other management systems such as planning system, R.&.D. system can be considered according to the organizational need. Several system flow models are developed and presented for the total logistics support system.

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System Dynamics Inventory Model with Imperfect Inspection and Reverse Logistics (품질검사의 불완전성과 회수물류를 고려한 시스템 다이나믹스 재고 모형)

  • Yu, Seung-Ho;Park, Myeong-Seop
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2006.11a
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    • pp.391-402
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    • 2006
  • Most previous studies considering inventory models for imperfect quality assumed that defective items could be completely detected by inspection and fixed before delivery to customers. This makes it difficult to adopt their research results to practice. This study reduces the assumption of perfect inspection, and presents an inventory model considering reverse logistics caused by imperfect inspection. System dynamics model is used to describe complex and dynamic problem and to show the effect of imperfect inspection on profit by simulation. Then, this article provides a guideline for the inspection policy which provides the maximum profit.

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A Review of Key Issues and Challenges for Sustainable Food Logistics Management

  • Boldbaatar, Tumenjargal;Yoon, Dae Gwun;Sin, Ho Sig
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
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    • 2014.10a
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    • pp.72-74
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    • 2014
  • The need to further improve food quality and reduce food waste leads to increased attention for the development of Food Supply Chain Management (FSCM) which considers intrinsic characteristics of food supply chains besides traditional supply chain management (SCM) objectives such as cost and responsiveness. Growing consciousness of society towards sustainable development brings additional objectives to the food supply chains and the fast evolution of sustainable development results in the development of a new fast-growing concept: Sustainable Food Supply Chain Management (SFSCM). In response to these developments, researchers have developed various decision support tools that can be used for handling progressively increasing complexity along the alteration process from SCM to FSCM and now to SFSCM. This study reviewed literature on sustainable food logistics management to identify logistical key issues and relevant challenges. The evaluation of the reviewed papers shows that towards obtaining sustainability together with considering intrinsic characteristics of food supply chains, there is a gap between the needs of the practice and the current available method.

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A Study on Third Party Logistics Services: User versus Provider Perspectives (물류서비스제공자(3PL)와 이용자간의 물류서비스 품질 인식의 차이 연구)

  • Kim, Hye-Jin;Kim, Jong-Hun
    • Journal of Korean Society of Transportation
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    • v.25 no.5
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    • pp.7-14
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    • 2007
  • The purpose of this study is to investigate the differences between the service providers and the users of 3PL services, in their perceptions about the qualities. The results of analysis identified five elements of the quality of 3PL services: reliability, efficiency, tangibility, responsiveness, and timeliness. The perceived importance and satisfaction showed the significant differences between 3PL service providers and the clients for all of the five elements. With respect to importance, efficiency showed the largest cognitive difference. Timeliness appeared to be the most important element perceived by both the service providers and the users. In terms of satisfaction, responsiveness indicated the biggest cognitive difference. In addition, it was noticed that the clients' satisfaction levels were particularly low, with respect to responsiveness and efficiency. It must be a strategic task of the 3PL service provider to improve customer satisfaction by reducing those cognitive differences.

QFD Analysis combining the Service Quality and Process of Container Ports (컨테이너항의 서비스품질과 프로세스를 결합한 품질기능전개(QFD) 분석)

  • Shin, Chang-Hoon;Choi, Min-Seung;Lee, Ji-Won;Yang, Yun-Ok
    • Journal of Navigation and Port Research
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    • v.35 no.3
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    • pp.243-251
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    • 2011
  • The container ports have been increasingly changed according to the industry structure and differentiated customer's needs. So it seems to need the differentiated service strategies to have their competitiveness. To assess the customer requirements objectively, this paper associated the service process of container ports with the service quality scale by using the Quality Function Development(QFD). This paper analysed the service process of Busan port and then compared it with those of Shanghai port and Tokyo port which are the typical port of the northeast asia. Also, after drawing the importance of the service process as well as its priorities by representing the relation between service quality scale and processes of the container ports, this paper proposed the House of Quality(HOQ) for service quality improvements.

A study on the logistics effectiveness in the receptacles & bottles manufacturers by introducing Packing resource Pool System (포장자재 풀시스템 도입을 통한 제관(CAN병).제병(PET병)업계 물류효율화에 관한 연구)

  • Park, In-Sul;Kwon, An-Sik;Kang, Kyung-Sik
    • Journal of the Korea Safety Management & Science
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    • v.9 no.3
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    • pp.63-71
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    • 2007
  • Recently, many companies knock themselves out to reduce logistics costs. However, they have reached the limit on cost reducing by improving the manufacturing process. In addition, Customers are growing more and more particular about the quality. Also the firms, which provide foods & beverages manufacturer with vacant receptacles and bottles, make zealous efforts to save costs. They have tried to seek for the resolution by own investment and improving system, but they haven't found certainly substitutions. In this study, we analyze problems of the vacant receptacles manufacturers and present introduction of pool system by standardization of Packing Resource. This PPS(Packing resource Pool System) will enable to reduce logistics cost that is challenge for the receptacles & bottles manufacturers, be helpful reducing environmental disruption which are the pollution of alien substances, wasted paper sheets because the system cleans retrieved Packing resources and reuses them.