• Title/Summary/Keyword: life service

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The Exploration of Model and Application for Family Life Welfare Service in Korea (가정복지서비스의 모형과 실천방안에 관한 탐색연구)

  • 이승미
    • Journal of Families and Better Life
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    • v.18 no.2
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    • pp.141-153
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    • 2000
  • The purpose of this study is to explore the model and application for family life welfare service in Korea. In order to explore the characteristics of family life welfare service, the object, the extent and approach for family life welfare service is examined. The model for family life welfare service is constructed on the base of definition for family life welfare-subsistence of family life, personal formation and development, the creation of community culture-, family life cycle and demand for family life welfare service. Lastly, the contents and politic supports for family life welfare service are examined.

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Evaluation of carbonation service life of slag blended concrete considering climate changes

  • Wang, Xiao-Yong;Luan, Yao
    • Computers and Concrete
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    • v.21 no.4
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    • pp.419-429
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    • 2018
  • Climate changes, such as increasing of $CO_2$ concentration and global warming, will impact on the carbonation service life of concrete structures. Moreover, slag blended concrete has a lower carbonation resistance than control concrete. This study presents a probabilistic numerical procedure for evaluating the impact of climate change on carbonation service life of slag blended concrete. This numerical procedure considers both corrosion initiation period and corrosion propagation period. First, in corrosion initiation period, by using an integrated hydration-carbonation model, the amount of carbonatable substances, porosity, and carbonation depth are calculated. The probability of corrosion initiation is determined through Monte Carlo method. Second, in corrosion propagation period, a probabilistic model is proposed to calculate the critical corrosion degree at surface cracking, the probability of surface cracking, and service life. Third, based on the service life in corrosion initiation period and corrosion propagation period, the whole service life is calculated. The analysis shows that for concrete structures with 50 years service life, after considering climate changes, the service life reduces about 7%.

A Study on the Consumer's Service Quality Perception Based on the Types of Life-style (소비자의 라이프스타일에 따른 서비스품질 지각 차이에 관한 연구)

  • Park, Yoon-Seo;Lee, Seung-In;Choi, In
    • Journal of Global Scholars of Marketing Science
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    • v.19 no.2
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    • pp.53-67
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    • 2009
  • For the last decades, service quality has been studied as one of the most important tools for a service company to compete with the other companies. Based on these past researches, it has been agreed that the service quality is a basic and powerful tool to create the competitive advantage. Due to similar reason, many service marketing practitioners have been also focused on the service quality to retain the existing consumers and collect the new consumers. However, service quality is subjectively perceived by individual consumers. Consumer evaluation of service quality can be different from each other. Especially consumers with one life-style may evaluate the service quality differently from the consumers with the other life-styles. Therefore we need to know whether there are differences in service quality perception on the categories of life-style. Life-style refers to a distinctive mode of living in its aggregate and broadest sense. It embodies the patterns that were developed and emerged from the dynamics of living in a society. Since the concept of life-style and its relationship to marketing was introduced in 1963 by William Lazer, methods of measuring the life-style and their application have been developed. Life-style has been usually used to segment the marketplace because it offers marketers a unique and important view of the market. When Life-style is combined with clustering methods, life-style segmentation can generate identifiable whole persons rather than isolated fragment. Life-style segmentation begins with people instead of products and classifies them into different life-style types, each characterized by a unique style of living based on a wide range of activities, interests, and opinions(Plummer, 1974). In this study we applies the life-style segmentation based on the AIO(Activities, Interests, and Opinions) to the consumers of the large discount stores. In Korea, the large discount store market has entered into maturity stage so that the market differentiation strategy is becoming a more critical issue to the marketing practitioners. One of the most important tools to differentiate from the competitors in large discount store market is continuously to provide service of better quality than competitors. This study tries to find answers about the following questions: 1) How can we categorize the consumer life-styles in the large discount store? 2) What are the characteristics of the categorized groups? 3) Are there any differences in service quality perception among the consumers with different life-styles 4) Are there any differences in consumer behavior among them in the large discount store? For the purpose, we collected survey data from consumers and analyzed the data with the SPSS package where we had $X^2$-test, factor analysis, ANOVA, MANOVA, and cluster analysis. The survey was made during one month in the April of 2008. Among the collected 306 copies of questionnaires, 281 copies were chosen as the effective samples for empirical analysis except 25 copies with wrong responses. To identify the life-style patterns, we used the measures employed by Kim and Kwon(1999), where 44 items on a seven-point scale were used to measure factors of the life-style patterns. The Principal Component Method was used for factor extraction, and the VARIMAX orthogonal factor rotation was employed. The 7 items showing low factor loading were eliminated. The results of the factor analysis suggested that nine factors of the life-style patterns were identified as follows: 1) the equality-of-sexes and pursuit-of-independence tendency 2) self-management tendency 3) sociable tendency 4) self-display tendency 5) degree of a dilettante life 6) pursuit-of-information tendency 7) bargain hunter tendency 8) TV preference tendency 9) pursuit-of-leisure tendency. Next, after the K-means cluster analysis was performed with nine factors of the life-style patterns, the life-styles of the respondents were classified into four groups which are named as the 'progressive practicality-oriented group', 'positive success-oriented group', 'sociable ostentation-oriented group', 'stable conservation-oriented group'. The analysis results for usage behavior between the market segments showed statistically significant differences in the frequency of usage, duration time in the store, consumer satisfaction, and loyalty. Also, we tried to investigate whether the large discount store consumers differently perceive the quality of service based upon the types of life-style. To measure the service quality of large discount store, we adapted several measurement models measuring the service quality such as SERVPERF, BCP, R-SERVPERF, R-BCP. MANOVA and One-Way ANOVA were performed to confirm the difference in service quality perception based on the market segments. The results have also shown significant differences between life-style types in service quality perception. These findings show that the large discount store marketers should consider consumer life-style as one of the most important market segments for marketing and understand the difference in service quality perception between life-style types. Our findings give important implications to marketers of large discount stores as well as life-style researchers. First, this study showed there were significant differences in consumer's service quality perception and usage behavior between the types of life-style. It provides evidence that the life-style approach can be a important basis in segmenting the large discount store market and will make consumers perceive the service quality high. Second, most previous researches on service quality have been in aggregate level. However, our results imply that the future research on service quality have to focus on segment level.

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Definition, End-of-life Criterion and Prediction of Service Life for Bridge Maintenance (교량의 유지관리를 위한 사용수명 정의, 종료 기준, 추정)

  • Jeong, Yo-Seok;Kim, Woo-Seok;Lee, Il-Keun;Lee, Jae-Ha;Kim, Jin-Kwang
    • Journal of the Korea institute for structural maintenance and inspection
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    • v.20 no.4
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    • pp.68-76
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    • 2016
  • The present study proposes the definition of service life and the end-of-life criterion for bridge maintenance. Bridges begin to deteriorate as soon as they are put into service. Effective bridge maintenance requires sound understanding of the deterioration mechanism as well as the expected service life. In order to determine the expected service life of a bridge for effective bridge maintenance, it is necessary to have a clear definition of service life and end-of-life. However, service life can be viewed from several perspectives based on literature review. The end of a bridge's life can be also defined by more than one perspective or performance measure. This study presents definition of service life which can be used for bridge maintenance and the end-of life criterion using the performance measure such as a damage score. The regression model can predict an average service life of bridges using the proposed end-of-life criterion.

A Study to Analyze Service Life of Expressway Pavement according to Traffic Volumes and De-icing Chemicals (교통량 및 제설제 사용량에 따른 고속도로 포장의 공용수명 분석)

  • Kim, Chan-Woo;An, Soo-Han;Park, Hee-Young;Lee, Jung-Hun;Jung, Chul-Ki
    • International Journal of Highway Engineering
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    • v.17 no.1
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    • pp.35-41
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    • 2015
  • PURPOSES : The purpose of this study is to analyze the service life of expressway pavement based on both traffic volumes and use of deicing chemicals. METHODS : A database was built using expressway rehabilitation history information from over the last decade. In order to estimate the service life of expressway pavement, various analysis methods were considered, and a decision was made to perform analysis using a method based on an accumulated rehabilitation ratio. The service life of expressway pavement was then analyzed by classifying the scale of traffic volume and extent of de-icing chemicals used. RESULTS : The service life of PMA and SMA ranged from 7.8 to 10.6 years and from 9.9 to 12.0 years, respectively. The service life of JCP ranged from 16.0 to 22.2 years, and the service life of CRCP was 33.5 years on average. Results of assessing service life according to traffic volumes and de-icing chemicals showed that the lower the traffic volumes were, the greater the service life of PMA and JCP, and the less that de-icing chemicals were applied, the greater the service life of JCP. CONCLUSIONS : The dependence of expressway pavement service life on traffic volumes and de-icing chemicals makes it possible to apply LCCA for regional maintenance plans and cost-effective selection of expressway pavement type.

The Effects of Service Quality of Education on Service Commitment - Focused on Life Insurance Planners - (교육서비스 품질이 서비스 몰입에 미치는 영향에 관한 연구 - 생명보험 설계사를 중심으로 -)

  • Bae, Injoung;Choi, Jeongil;Kang, Miseon;Lim, Sungeun
    • Journal of Korean Society for Quality Management
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    • v.41 no.1
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    • pp.79-94
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    • 2013
  • Purpose: Life insurance company provides insurance planners various education program to inspire service mind and to enhance its customer satisfaction. The purpose of this study is to analyze the effects of service quality of education on service commitment and to propose the implication for the effective service education. Methods: This study is intended to identify how service quality of education from the planners in life insurance affects service commitment. The research model is tested via a survey of 307 life insurance planners. Results: This study shows that tangibles, assurance, responsiveness, and empathy in the educational service quality significantly influence education satisfaction. It also positively affect customer orientation and service commitment, but it also shows that reliability in the educational service quality has very little effect on customer satisfaction. Conclusion: This study emphasizes the service quality of education on life insurance planner and also suggests practical plan to increase the service quality of education. This study has more focused on the direction in the service quality of education for making the close long-term relationship with customer.

Prediction of Service Life of a Respirator Cartridge for Organic Solvent by Using Yoon and Nelson's Adsorption Model (Yoon과 Nelson의 흡착모델을 이용한 방독마스크 정화통의 수명예측(I))

  • Kim, Ki-Hwan;Won, Jung-Il
    • Journal of Korean Society of Occupational and Environmental Hygiene
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    • v.18 no.1
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    • pp.20-31
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    • 2008
  • A respirator is useful to protect a worker from the harmful gases and vapors in the workplace, and the evaluation of respirator cartridge service life is important for the worker's health and safety. The performance of cartridge is effected by several factors such as concentration of gas and vapor, humidity, temperature, adsorbents and cartridge packing density. Adsorption model was applied to both sampling tube and respirator cartridge to predict the service life for organic vapors. The variables of the adsorption model were measured from the experiment with the sampling tube, and it was used to predict the service life of respirator cartridge. In the experiment, we used carbon tetrachloride as a organic vapor and activated carbon take out respirator cartridge as activated carbon. As a result, it was possible to predict the service life of respirator cartridge and predicted service life was quite correct. Breakthrough time decreased with increase of CCl4 concentration. In case of sampling tube, adsorbed amount of CCl4 was larger than respirator cartridge due to linear velocity. Also, rate constant of sampling tube was larger than respirator cartridge, because of, effect of flow rate, packing density. In the prediction of service life of respirator cartridge by using sampling tube, the time required for 50% contaminant breakthrough(${\tau}$) is more effective than the rate constant(k').

Establishment of the Service Life of the Education Fcilities - Focused on the Roof water-proof and Floor finishings - (교육시설 내용년한 산정 연구 - 옥상방수와 바닥마감재를 대상으로 -)

  • Lee, Kang-Hee;Chae, Chang-U
    • Journal of the Korean Institute of Educational Facilities
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    • v.24 no.6
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    • pp.27-36
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    • 2017
  • Educational facilities have an affect to make a decently learning environment. After constructed, it needs a maintenance plan to keep the performance or function which provide the repair time, repair scope and ratio. But the fundamental data are so insufficient that the field worker can't provide the maintenance plan and has no choice use the other data which concerned with apartment or office building. Above all, the service life is indispensible to make a repair plan because the repair time and scope would be provided within the service life. This study aimed at providing the method to make a service life of component in educational facilities and applying the method into the roof proof and floor finishing. Results are shown that first, it is important to set the $1^{st}$ repair time after constructed. when it proposes the three ways with the probability approach, choice probability model and cumulative cost function. Second, the service life of roof proof is provided with about 35 years. In addition, the service life of the floor finishing is about 40 years. These result would be utilized to conduct the repair plan under the service life.

A Comparative Study on Service Quality in the Korean Insurance Industry using SERVPERF (한국 보험산업의 서비스품질 결정요인에 관한 연구)

  • 이정우;유한주
    • Journal of Korean Society for Quality Management
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    • v.31 no.1
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    • pp.42-61
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    • 2003
  • The objective of this study is to analyze the impact of service quality on the customer satisfaction, the re-purchase intention and the word of mouth in the Korean insurance industry. In this study, the methodology for measuring the degree of service quality which has been adopted in the service quality research area was used. Data for this study were gathered from 1332 consumer life insurance and 689 consumer non-life insurance companies using internet survey method. The result of this study is summarized as follows: the determinants of service quality in the Korean life insurance industry are empathy, responsiveness and reliability, and the determinants of service quality in the Korean non-life insurance industry are empathy, and responsiveness, and the re-purchase intention and the word of mouth are affected by the customer satisfaction. As a result of the study, strategic implications will be suggested.

Performance Based Design for High Curability Concrete (성능중심형 고내구성 콘크리트의 배합설계)

  • Kim, S.S.;Park, K.P.;Lee, J.B.
    • Proceedings of the Korea Concrete Institute Conference
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    • 2008.11a
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    • pp.969-974
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    • 2008
  • This study was carried out to investigate the service life of reinforced concrete structures for durability design. The service life has three aspects physical service life, functional service life, and social service life, and that a structures are normally demolished to end its service life when either the functional or social service life is over before the physical service life comes to end an end. In the future, it is very important that durability design shall be performed establishing design service life and the unallowable state of deterioration in the course of design service life.

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