• Title/Summary/Keyword: library user behavior

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Analysis of Library Website Users' Behavior to Optimize Virtual Information and Library Services

  • Shevchenko, Lyudmila
    • Journal of Information Science Theory and Practice
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    • v.8 no.1
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    • pp.45-55
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    • 2020
  • The purpose of this work was to study library website users' actions by tracking their behavior, determining popular content, and identifying browsing patterns and subsequent improvement of access to popular content. The study of behavior models and the use of web analytics has led to the emergence of solutions that improve the usability and functionality of the State Public Scientific-Technological Library of the Siberian Branch of the Russian Academy of Sciences (SPSTL SB RAS) website. These are: identifying user tasks as they are developed, conducting user testing to better understand the event. tracking data and collecting additional data to verify the effectiveness of the changes made. Examining data on the duration of the session and the number of visits will help determine the goals of user visits and develop new recommendations. Usability analysis and testing will make it possible to compare the data obtained using web analytics and the perception of the library site by the users themselves. Recommendations are offered to libraries on the use of data on the real behavior of the target audience of the library website to improve access to library resources and services, increase their relevance and improve information services.

Utilization of Log Data Reflecting User Information-Seeking Behavior in the Digital Library

  • Lee, Seonhee;Lee, Jee Yeon
    • Journal of Information Science Theory and Practice
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    • v.10 no.1
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    • pp.73-88
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    • 2022
  • This exploratory study aims to understand the potential of log data analysis and expand its utilization in user research methods. Transaction log data are records of electronic interactions that have occurred between users and web services, reflecting information-seeking behavior in the context of digital libraries where users interact with the service system during the search for information. Two ways were used to analyze South Korea's National Digital Science Library (NDSL) log data for three days, including 150,000 data: a log pattern analysis, and log context analysis using statistics. First, a pattern-based analysis examined the general paths of usage by logged and unlogged users. The correlation between paths was analyzed through a χ2 analysis. The subsequent log context analysis assessed 30 identified users' data using basic statistics and visualized the individual user information-seeking behavior while accessing NDSL. The visualization shows included 30 diverse paths for 30 cases. Log analysis provided insight into general and individual user information-seeking behavior. The results of log analysis can enhance the understanding of user actions. Therefore, it can be utilized as the basic data to improve the design of services and systems in the digital library to meet users' needs.

A Study on the Residential Behavior of Family at the City Center Public Library in Japan (일본 도심 공공도서관의 가족이용자의 체재행동에 관한 연구)

  • Park, In-Kyoo
    • Journal of Korean Library and Information Science Society
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    • v.38 no.3
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    • pp.455-475
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    • 2007
  • Library change of recent times first change of the user there is a wild possibility with most big feature. The user the housewife and unemployment sleeps from the student use center of weekday, with very old man use and to holiday the attribute of the user is changing with family accompaniment use. As the residential type library does recently and the library of new concept appears and it provides a reading service with the form which confront in attribute of the user who is various. This study which it sees the public library of the city center where there is to an execution time at the residential type library the family from inside the library tracking investigated use conduct in the object. This research analyzed the interrelation of composition feature of the type of family use and the un-reading behavior.

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A Study on the Spatial Planning and the Characteristics of User's Need in the Children's Library (어린이도서관에 있어서 이용자요구특성과 공간구성에 관한 연구)

  • Lee, Jeong-Mi;Kwack, Dong-Wha;Lim, Che-Zinn
    • Korean Institute of Interior Design Journal
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    • v.16 no.6
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    • pp.213-223
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    • 2007
  • This study investigates the mutual effects of the physical environment and the characteristics of user's need in the children's libraries of open plan type. The children's library as a flexible space should accept user's diverse needs. Especially, Children express more positive and diverse behaviors than adults in physical environment. As the design information obtained from observation of children's behaviors are put to architectural design, the more affluent environment in which children can do positive behaviors can be made. We used two research methods of the behavior observation and interview for the children's library, and could formulate various using actions through the behavior setting observation for using library. A relational description for reading environment in this study, based on the affordance and the behavior setting theories, provided us with rich accounts for the psychological and sociocultural resources in the children's library. Consequently, the following results can be summarized. First, children need territories for family use and for place and are using library effectively through taking the two territories. Second, the zoning according to age category should be done, as behavior patterns were observed differently according to age. Third, the space composition with openness should be designed, as children need social relation and learning through imitation and observation.

A Study on the User Satisfaction and Information Behavior of Information Commons in the National Digital Library of Korea (국립디지털도서관 정보광장 이용자의 만족도 및 이용행태에 관한 연구)

  • Chang, Yunkeum;Lee, Jisu;Lee, Hyeyoung
    • Journal of the Korean Society for Library and Information Science
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    • v.48 no.2
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    • pp.201-220
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    • 2014
  • This study examines user satisfaction and information behavior of information commons in the National Digital Library (NDL) of Korea through survey method. It analyzed service quality factors that affect the overall user satisfaction, and users' information behavior according to the physical spaces/facilities in the information commons. User satisfaction factors were developed to measure library satisfaction in all aspects of the eleven physical spaces/facilities of information commons service, and information behavior on eleven physical spaces/facilities in information commons were explored by users' character. According to survey findings, overall level of user satisfaction was maintained highly since the beginning of NDL. In particular, the facility of 'Productivity Computer Cluster' was ranked highest as 83.8 and the 'UCC Studio' was ranked lowest as 70.8 among the eleven facilities in information commons.

Redesign of OPAC based on College Students' Information Needs: The Case of P University Library (이용자 요구 기반의 도서관목록 구현에 관한 연구 - P대학도서관을 사례로 하여 -)

  • Lee, Eun-Ju
    • Journal of the Korean Society for Library and Information Science
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    • v.48 no.3
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    • pp.431-458
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    • 2014
  • This research looked into both meaning and value of library catalog through the information behavior of user and suggested a plan to improve the quality and search functions, which are reflected the users' information needs and search behavior. U-CAT, a experimentally developed with reinforcing the contents and search functions of current library catalogs, was tested with the degree of satisfaction by the sample user group. The test results showed that the user's satisfaction on U-CAT was very high. The result verified that a little change with current library catalogs (to upgrade its quality) could result in a higher satisfaction of user group.

A Study on the Space Design of Public library Based on User Behavior (도서관 이용자 행태에 따른 공공도서관 공간 구성에 관한 연구)

  • Kim, Tea-Seung;Kim, Eun-Ja
    • Journal of the Korean Society for Library and Information Science
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    • v.42 no.4
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    • pp.311-328
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    • 2008
  • New library building construction and the remodeling of old one is growing tendency is nation-wide recently. But there is no reflection of library user's view in the field of library construction. For the completion of the research the data was collected by bar-code scanner with user ID cards. Collected data was analysed by using crosstabulation and t-test. Around 2:00PM is peak time for library visit and the reading room for children is most frequent use space in library.

Typology of the Scope of Generalization in User Behavior Study (이용자 행태 연구방법론상의 일반화 영역 유형에 관한 연구)

  • Kim Yang-Woo
    • Journal of the Korean Society for Library and Information Science
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    • v.40 no.2
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    • pp.435-455
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    • 2006
  • While numerous studies have empirically investigated user behavior in LIS research community, less research has attempted to examine such studies in methodological perspective. Reflecting this, relevant studies have suggested the need to develop methodological framework for such studies. This study conducted content analyses of user behavior studies recently published in JASIST and analyzed factors which affect the external validity of result of such researches. The findings revealed various types and cases related to the generalization of the study results. Based on these, a methodological framework for user behavior studies were suggested.

A Study on the Development Plan in Usage Pattern Analytics of J Provincial Library (도립도서관 이용 패턴 분석을 통한 발전 방안 연구 - J 도립도서관을 중심으로 -)

  • Chang, Woo-Kwon;Park, Seong-Woo;Jeong, Dae-Keun;Yeo, Jin-Won
    • Journal of the Korean Society for Library and Information Science
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    • v.49 no.1
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    • pp.173-200
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    • 2015
  • This study is to seek a development plan in the borrowed book and current condition of operation of J-do provincial library. Based on library use card issuer 30,072 people and the number of lending books 705,447(2012 to 2013) of J-do provincial library, it was to analyzed elemental and comparative research for library development plan and user satisfaction. Method of analysis used SPSS statistics 21. This confirmed provincial library user's library user behavior and usage pattern of data. Based on the results of analytics, it indicated a development plan of J-do provincial library.

A Study on Public Libraries' User Behaviors Based upon Circulation Data in Gangseo and Yangcheon Region (대출기록을 통해 본 공공도서관 이용자 연구 - 강서·양천지역을 중심으로 -)

  • Heo, Sun;Chung, Yeon Kyoung
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.25 no.4
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    • pp.187-207
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    • 2014
  • Public library user studies are required for better services and circulation records can be used as specific library data to identify common user patterns of the libraries. This study examined 754,198 of circulation data set - number of users, frequencies of circulation, volume of time of circulation and etc. The results of this study indicate the possibility of using circulation data to analyze the usage patterns in public libraries and to provide major types of users, collections, time of circulation, and common library user behaviors for better public library services.