• Journal of Information Science Theory and Practice
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• v.4 no.2
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• pp.34-52
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• 2016

This study was designed to investigate organizational culture and emotional intelligence as predictors of job performance among library personnel in Edo state, Nigeria. The survey research design was employed for the study with a population size of 181 library personnel in the 15 academic libraries under study, and due to the manageable population size, total enumeration was adopted as the sampling technique. The questionnaire was used to elicit data from the respondents. Of the 181 copies of the questionnaire administered, 163 copies were retrieved and found valid for analysis constituting a 90% response rate. Four research questions and four null hypotheses (tested at 0.05 level of significance) were formulated to guide the study. The tool used to analyze the research question was descriptive statistics (percentage, mean, and standard deviation) and inferential statistics (correlation and multiple regression) for testing the hypotheses. The findings of the study revealed that there is a high level of job performance, good organizational culture, and high level of emotional intelligence among the personnel. Organizational culture and emotional intelligence jointly and significantly predict job performance of personnel. There is significant positive correlation between organizational culture and job performance. The linear combination of emotional intelligence and organizational culture predict job performance of library personnel in the academic libraries under study. The research concludes that there is a need for high job performance in libraries which is predicted by the organizational culture of the library and the level of emotional intelligence of the library personnel.

• Journal of Korean Library and Information Science Society
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• v.35 no.1
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• pp.119-133
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• 2004

This study has compared the job performance of librarian director with that of non-librarian director, by making use of the public library evaluation research executed by Ministry of Culture ＆ Tourism. The result was that the performance score of librarian director is much superior to that of non-librarian director. It is found that the more director's librarianship level is high, the more director's performance score is high. Moreover, it is confirmed a clear relationship between director's performance score and his librarianship level. And so it is evaluated that 'the Library and Reading Promotion Act' which regulates only a librarian to be a public library director is absolutely right.

• Journal of the Korean Society for Library and Information Science
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• v.33 no.2
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• pp.45-67
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• 1999

According to the recent survey, it was reported that the public libraries in Korea had seldom conducted the measurement and evaluation of the public library performance. This study, therefore. has investigated the wide range of existing literature on performance measurement and analyzed the different approaches to the problem of measuring public library performance. The performance indicators suggested in this study are 62 indicators and fall into five domains, such as materials, staff resources, user services, facilities, budget and management. Besides, some indicators are suggested to be used in cases where a more detailed examination is required - usually when measuring the performance of an individual library.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.19 no.1
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• pp.61-87
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• 2008

There is a close relationship between indicators of statistics and performance measurement in international standards, working sections and the data items similarity in academic libraries. However, this co-relationship between statistics and measuring performance in the Korean academic library is not related to each other in terms of designing or usage. In order to prove this, the co-relationship between indicators of statistics and performance measurement has been researched based on applications of international standards and data. The international result shows 45% of overlapping in statistical and measuring performance indicators. However, there is only 14 to 26% of the co-relationship in existing statistics and performance measurement in Korea. A considerable improvement of the co-relationship between the indicators has newly been found. Therefore, in developing online system of academic library statistics, it is essential to provideinclusive information between indications of statistics and performance measurements.

• Journal of Korean Library and Information Science Society
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• v.47 no.1
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• pp.243-277
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• 2016

This study aimed at analyzing the influence factors of the academic library on college's education and research performances. The researched subject was 144 colleges targeted for information disclosure by Center for Higher Education Information Disclosure. The conclusion of the present study is as follows. First, the educational performance in college showed the positive relation with 'library environment' variables except 'seating capacity per capita'. Second, the educational performance in college was positively related to the variable of 'library outcome' and particularly, it was directly influenced by circulation, visit, and interlibrary loan. Third, the research performance in college showed a positive correlation with 'library environment' variables except facility scale of library. Fourth, the research performance in college showed a positive relation with the variable of 'library outcome' and research performance excluding 'publication in domestic journals per capita' was positively influenced by 'document delivery services usage per capita' and 'commercial DB usage per capita' in common.

• Journal of the Korean Society for Library and Information Science
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• v.52 no.1
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• pp.313-340
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• 2018

The purpose of this study was to design a PCSI model that can be applicable to measurement of library user satisfactions, which can be used in evaluating organizational performance. The National Assembly Library (NAL) was selected as a case to design a PCSI-based model and to test the model by conducting a self-administered survey of 341 internal and external library users. The model was validated to have a satisfactory model fit. Fitting the model, the study confirms that the service qualities of the NAL affect user satisfactions, which in turn affects organizational performances. The PCSI score of the library was 80.4, which can be used as a useful index that can compare the library's performance with other organizations in the similar public domain. Major contributions of this study are two-fold: the PCSI-based model proposed in this study provides a theoretical basis that assesses organizational performance of libraries via user satisfaction; and libraries can utilize the model as a management tool to assess the organizational performance from the user perspective.

• Journal of the Korean Society for Library and Information Science
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• v.55 no.2
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• pp.111-130
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• 2021

The purpose of this study is to examine international trends in performance evaluation of public libraries. We examined major theoretical models for performance evaluation and its measurement guidelines and tools in the literature. We also conducted case studies to investigate actual practices in major regional public library systems in the United States. In-depth interviews with library staff were conducted in three large U.S. public library systems along with analyses of both internal and public documents. The results of the study inform that the most noticeable trend of performance evaluation was to assess the impact of public library in the lives of citizens and the society. Guidelines and methods to measure intangible impact were developed in both international and national levels. These efforts were also found at the local library levels. While the outcome and impact measures were found to be direct reflections of strategic goals of the library systems, actual impact measures have yet to be refined in actual library practices.

• Journal of Information Management
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• v.40 no.1
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• pp.1-27
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• 2009

The study investigated the indicators for information service system performance measurement through the review on the related literatures, and developed 16 indicators for the performance measurement in 4 areas of library visit, lending, reference service and user instruction, and electronic service. And then with the indicators, the study surveyed 6 academic libraries including each 2 of large, middle, and small sized academic libraries. Based on the survey results, the study made a proposal for the application of performance indicator and the improvement of information service system performance.

• International Journal of Knowledge Content Development & Technology
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• v.9 no.3
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• pp.43-61
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• 2019

The purpose of the study is to investigate the influence of demographic factors (age and job status), level of ICT skills possessed by respondents and ICT use on task performances of library personnel. The study employed correlation design. Thirteen public universities were purposely selected while total enumeration was adopted to study 248 library personnel made up of librarians and library officers in public university libraries in South-west, Nigeria. Data was collected by questionnaire. The study established significant positive correlation between age, job status, ICT skills and task performance. Also, Anova test found significant joint influence of age, job status, ICT skills and ICT use on task performances of respondents. The study further indicated that age, job status, ICT skills possessed by respondents and ICT use had relative significant influence on task performances of respondents. It is therefore recommended that, library personnel must leverage their demographics positively to bring about positive disposition to their jobs while all categories of staff must ensure they possessed the requisite ICT skills that will ginger ICT use for effective task performance.

• Journal of the Korean Society for Library and Information Science
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• v.47 no.4
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• pp.49-78
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• 2013

This article examines how to improve military library services by evaluating management and performance of 160 Korean military libraries in 2011. Results indicated that the average performance rate in entire areas was 59.4%. The 'facility' area and 'inter-library cooperation' area showed high performance rates (79.2% and 71.0% respectively). On the other hand, the 'strategic management plan' area and 'support' area showed relatively low performance rates (28.3% and 33.0% respectively). Results concluded that a strong commitment for strategic planning and execution by the authorities is required to enhance military library services in the future. Also, the implications of annual evaluation on military libraries should be taken accounted for improvement plans and ultimately lead to the establishment of revitalization policies for military library services.