• 한국콘텐츠학회논문지
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• 제8권9호
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• pp.251-258
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• 2008

여행서비스 품질, 종사원 만족, 그리고 여행자 만족 등의 많은 연구가 진행되어 왔다. 여행서비스 제공에 있어 국외여행인솔자가 중요한 역할을 수행하고 있음에도 불구하고, 인솔자의 역할, 역할관련 스트레스, 그리고 서비스 제공 수준 등에 대한 연구는 미진한 형편이다. 그래서 이번 연구에서는 역할 관련 스트레스인 역할 갈등, 모호성, 그리고 과부하와 서비스 제공수준에 대한 개념적 정의에 대한 논의를 수행하고, 이들 변수들에 대한 조사를 수행한다. 또한 서비스 제공수준의 영향 요소를 파악하고 역할 갈등 등의 스트레스 요인이 국외여행인솔자의 서비스 제공수준에 미치는 영향 관계를 파악한다. 분석 결과를 보게 되면, 역할 갈등, 역할 모호성, 그리고 역할 과부하 등의 요소들이 국외여행인솔자의 서비스 제공수준에 유의한 영향을 미치는 것을 볼 수 있다. 특히, 서비스 접점과정에서 역할 갈등과 모호성은 응대성과 감정이입에 영향을 미치는 것을 볼 수 있으며, 역할 과부하는 전문성과 외모연출과 영향관계를 갖는 것을 볼 수 있다. 결론적으로 국외여행인솔자의 스트레스를 줄이고 서비스 제공수준을 향상시키기 위해서는 인솔자 개인의 노력뿐만 아니라 조직차원의 정책 등이 필수적인 요소이다.

• 아동학회지
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• 제35권2호
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• pp.171-189
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• 2014

This study examined the influences of parent-child conflict and conflict resolution on behavior problems experienced in early adolescence by both boys and girls, and investigated whether conflict resolution had any moderating effects upon the relation between parent-child conflict and these behavior problems. The participants of this study were 397 first and second graders (193 boys and 204 girls) from three middle schools located in Seoul and Gyoung-gi province. To measure the research variables, the Korean-Youth Self Report by Oh et al. (2010), the short version of Conflict Behavior Questionnaire (Homes, 2012), and the Thomas Kilman Conflict Mode Instrument (Cha & Cheon, 2011) were used. The data were analyzed by means of descriptive statistics, t-test, multiple regression analysis, and hierarchical regression analysis. The results indicated that both for boys and girls, the level of parent-child conflict increased the levels of both externalizing and internalizing behavior problems whereas conflict resolution had no significant effect on behavior problems. In addition, in the case of boys only, conflict resolution moderated the effect of father-child conflict on internalizing behavior problems.

• 경영과학
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• 제28권2호
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• pp.75-92
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• 2011

This study investigates how cognitive and affective conflict affect performance and social outcomes in the new product situation. We examine the corporate, project, and personal characteristics that determine the level of inter-functional conflict between marketing and R&D. From a survey of Korean high-tech companies, we found : (1) time pressure was positively related to cognitive and affective conflict, (2) joint reward systems, interdepartmental connectedness, and years of education were negatively associated to cognitive conflict, (3) while cognitive conflict was positively related to new product creativity and NPD performance, affective conflict was negatively associated to marketing-R&D integration and perceived effectiveness of the relationship, as well as new product creativity and NPD performance.

• 보건교육건강증진학회지
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• 제31권1호
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• pp.27-43
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• 2014

Objectives: The purpose of this study was to evaluate depression of mothers with children in early childhood and to identify predictors by income level. Methods: The research was conducted with 1,761 data from the 3rd wave of the Panel Study of Korean Children(PSKC) data. Independent variables were socio-demographic data, self-esteem, normative life-events, non-normative life events, parenting stress, marital conflict, social support. Data were analyzed by t-test, ANOVA, hierarchical multiple regression analysis were conducted. Results: Significant factors of depression of female in low-income were non-normative life events, parenting stress, marital conflict. In middle class, significant factors were education, birth order of children, self-esteem, normative and non-normative life events, parenting stress, marital conflict, sociable support. At last, we found that marital conflict was the biggest factor for depression of female in low-income and parenting stress was the most powerful predictor in middle class. Conclusions: Mother's depression has a enormous impacts on development of children in early childhood. Therefore It is required to prevent depression in mothers and it is important to intervene at the early stage of depression. Results of this study showed a different pattern of predictors by income level. Therefore, Intervention and services for a mother's depression should change the direction depending on the level of income.

• 동서간호학연구지
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• 제11권1호
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• pp.65-74
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• 2005

This research has been conducted in order to compare and analyze the role-conflict, job stress and job satisfaction of nurses according to their current work posts. The subjects of this research were carefully selected 426 nurses from 2 university hospitals. The research tool were a role-conflict measurement index, job stress a tool, and job satisfaction Minnesota Satisfaction Questionnaire. The data have been collected using a structured questionnaire from March to May 2003. The collected data have been analyzed using the SPSS PC 10.0V program. The nurses at Intensive Care Unit (ICU) showed highest level of job stress while the nurses at surgical ward showed the lowest level of job stress (F=8.37, p=.000). There was no significant difference in role-conflict and job satisfaction according to the current work posts. According to the results of this research, there was a difference in stress according to the current work posts, and it turned out that the nurses at ICU had the highest level of stress compared to the nurses at other departments, and it causes a fall in job satisfaction.

• 가족자원경영과 정책
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• 제20권2호
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• pp.99-117
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• 2016

This study investigates the work-family interactions of married men, the variables affecting these interactions, and the differences between the variables affecting work-family conflict and those affecting work-family enhancement. The subjects of this study were 1,249 married men. The major findings are as follows. First, married men perceived moderate levels of work-family conflict and work-family enhancement both from work to family and from family to work. Second, the level of work-family conflict was higher than that of family-work conflict, and the level of family-work enhancement was higher than that of work-family enhancement. Third, work-family conflict was influenced by external occupational rewards, the relative importance of work and family life, a family-friendly work environment, perceived working hours, and spousal support. The variables that have an effect on work-family enhancement are perceived working hours, a family-friendly work environment, the relative importance of work and family life, and spousal support. Fourth, family-work conflict is influenced by age, spousal support, perceived family-work enhancement are spousal support, seeking internal and external occupational rewards, the relative importance of work and family life, and a family-friendly work environment. Finally, the variables that affect work-family conflict and those affecting work-family enhancement are similar, but the variables affecting family-work conflict and those affecting family-work enhancement are very different.

• 아동학회지
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• 제26권2호
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• pp.163-173
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• 2005

The psycho-social adjustment of adolescents living in situations of high parental conflicts were compared with those in low parental conflicts, and with those in parental divorce. Ten high schools were chosen in Seoul and Kyunggi areas and all the students in three classes of each school replied to a questionnaire. Data consisted of the replies of 126 students living with parents in high marital conflict, 101 with parents in low marital conflict and 101 with a divorced parent. The results indicated that children living in high parental conflict compared to those in low parental conflict, showed a lower level of adjustment in all of the psycho-social adjustment variables except social self-esteem. There were no significant differences between children in high parental conflict and those in parental divorce.

• 한국과학교육학회지
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• 제24권1호
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• pp.1-16
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• 2004

The purpose of this study was to examine the role of cognitive conflict in the conceptual change process. Ninety-seven high school students in Korea participated in this study. Before instruction, we conducted pretests to measure learning motivation and learning strategies. During instruction, we tested the students' preconceptions about Newton's 3rd Law and presented demonstrations. After this, we tested the students' cognitive conflict levels and provided students learning sessions in which we explained the results of the demonstrations. After these learning sessions, we tested the students' state learning motivation and state learning strategy. Posttests and delayed posttests were conducted with individual interviews. The result shows that cognitive conflict has direct/indirect effects on the conceptual change process. However, the effects of cognitive conflict are mediated by other variables in class, such as state learning motivation and state learning strategy. In addition, we found that there was an optimal level of cognitive conflict in the conceptual change process. We discuss the complex role of cognitive conflict in conceptual change, and the educational implications of these findings.

• Human Ecology Research
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• 제57권1호
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• pp.15-26
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• 2019

This study showed that the association between solidarity and conflict is mediated by the communication of grandmothers and an adult child at the dyadic level. The common fate model (CFM) was designed to model mediation effects at the level of dyads. Participants consisted of 297 grandmother dyads and their adult child who were rearing preschool-aged grandchildren in Seoul and Gyeonggi-do. For analysis at the dyadic level, grandmothers and adults responded to the same questionnaire on the same variables. SPSS 23.0 performed descriptive statistical analysis and correlation analysis. The structural equation model (SEM) was estimated with AMOS 23.0. We tested the mediation model using the maximum likelihood method. Model fit index used the chi-square statistic, the incremental fit index (IFI), the comparative fit index (CFI), the root mean square error of approximation (RMSEA). The statistical significance of the indirect effect was examined using a bootstrapping procedure. The results are as follows. First, in the CFM, the direct effect between solidarity and conflict was significant. Therefore, the higher the solidarity, the lower conflict of grandmothers and an adult child. Second, the association between solidarity and conflict is mediated by communication at the dyadic level. Based on the results of this study, we discussed ways to strengthen the capacity of co-parenting between grandmothers and an adult child.

• 한국과학교육학회지
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• 제22권5호
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• pp.923-943
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• 2002

The purpose of this study was to investigate the relation between the levels of cognitive conflict and students' conceptual change. In this study, 30 Korean high school students were selected from 450 10th graders by examining the pretest results. Two different strategies were used to induce cognitive conflicts in students, an anomalous or conflict situations; demonstrations and logical arguments against students' preconception. After arousing the students' cognitive conflict, the level of cognitive conflict was rated. Pretest, post-test and delayed post-test were administered to check the conceptual change. The tests consisted of 5 items in mechanics and electricity, respectively. Therefore, the demonstration method showed effective conceptual change, more than the logical argument method did. Students changed their conceptions more easily and frequently in the area of mechanics than in electricity. Students who showed higher levels of cognitive conflict indicated more positive conceptual change than those who showed lower conflict levels. 59 cases (56%) out of 105 who experienced high levels of cognitive conflict were changed into scientific conceptions one month later; however only 16 cases (35%) out of 46 who experienced low levels of cognitive conflict changed into scientific conceptions. Students who experienced higher levels of cognitive conflict showed higher rates of conceptual change. It could be concluded that designing instruction to induce cognitive conflict is a useful strategy to promote conceptual change.