• 제목/요약/키워드: legal information service

검색결과 343건 처리시간 0.021초

QFD를 이용한 기업 법무 서비스 품질 측정 및 개선에 관한 연구 (A Study on Measurement and Improvement of Service Quality using QFD in the Law Firm Industry)

  • 표인수;이재광
    • 지식경영연구
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    • 제17권2호
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    • pp.1-26
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    • 2016
  • As entry barriers at the legal service market in Korea have been recently lifted, the legal service market has dramatically changed from a seller's market to a buyer's market. Externally, the Korean legal service market has been open to foreign law firms and internally, lawyers graduating from law schools have been increasing. In addition, as even the general public can easily access, through the official sites of government organizations, to the basic legal information such as laws and judicial precedents, the degree of information asymmetry has also decreased. These phenomena require the legal service industry to be a more client-oriented and more quality-oriented one. Having said that, legal service providers also need to continue to make strenuous efforts to measure and improve the service quality from the customers' perspective. Under these circumstances, this study introduced a certain type of model which may be of help of measuring and improving the quality of legal service of law firms, in particular, with a focus on those firms providing corporate legal service. This study used a Quality Function Deployment (QFD) in order to measure and thereby improve the quality of corporate legal service in the law firm industry. Above all, this study showed, by using SERVQUAL, each and every service attributes of quality measurement of the corporate legal service and also calculated the degree of importance of service quality at each process of providing corporate legal service. Next, this study introduced all supporting factors necessary for the provision of corporate legal service and calculated the degree of importance of each and every supporting factors in the service process. This study may be of help to provide the substantial and systematic approaches to the corporate legal service providers who would like to set up a certain methods of measuring and further improving the quality of corporate legal service from the customers' perspective.

수용자에 대한 법률정보봉사에 관한 연구 (A Study on the Legal Information Services for Prisoners)

  • 홍명자
    • 한국도서관정보학회지
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    • 제38권4호
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    • pp.499-528
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    • 2007
  • 본고는 교도소에 수감된 수용자의 기본권을 보장하기 위한 방편으로서 교도소도서관의 설치와 수용자에 대한 법률정보봉사를 제시하고, 이러한 주장을 뒷받침하기 위하여 미국의 제도를 살펴보았다. 법률정보봉사가 정착되기까지의 과정에 대해 법원의 판례를 중심으로 하여 시대 구분하여 분석하고, 법률정보봉사를 하기 위한 기본 여건으로서 법률장서, 인적요소, 공간과 시설 및 이용시간에 대하여 고찰하였다.

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A study on legal service of AI

  • Park, Jong-Ryeol;Noe, Sang-Ouk
    • 한국컴퓨터정보학회논문지
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    • 제23권7호
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    • pp.105-111
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    • 2018
  • Last March, the world Go competition between AlphaGo, AI Go program developed by Google Deep Mind and professional Go player Lee Sedol has shown us that the 4th industrial revolution using AI has come close. Especially, there ar many system combined with AI hae been developing including program for researching legal information, system for expecting jurisdiction, and processing big data, there is saying that even AI legal person is ready for its appearance. As legal field is mostly based on text-based document, such characteristic makes it easier to adopt artificial intelligence technology. When a legal person receives a case, the first thing to do is searching for legal information and judical precedent, which is the one of the strength of AI. It is very difficult for a human being to utilize a flow of legal knowledge and figures by analyzing them but for AI, this is nothing but a simple job. The ability of AI searching for regulation, precedent, and literature related to legal issue is way over our expectation. AI is evaluated to be able to review 1 billion pages of legal document per second and many people agree that lot of legal job will be replaced by AI. Along with development of AI service, legal service is becoming more advanced and if it devotes to ethical solving of legal issues, which is the final goal, not only the legal field but also it will help to gain nation's trust. If nations start to trust the legal service, it would never be completely replaced by AI. What is more, if it keeps offering advanced, ethical, and quick legal service, value of law devoting to the society will increase and finally, will make contribution to the nation. In this time where we have to compete with AI, we should try hard to increase value of traditional legal service provided by human. In the future, priority of good legal person will be his/her ability to use AI. The only field left to human will be understanding and recovering emotion of human caused by legal problem, which cannot be done by AI's controlling function. Then, what would be the attitude of legal people in this period? It would be to learn the new technology and applying in the field rather than going against it, this will be the way to survive in this new AI period.

저자 키워드와 초록 분석을 통한 법학사서 연구동향 분석 (An Analysis of Research Trends in Law Librarians through Author Keywords and Abstract Analysis)

  • 이세나;이성신;백수민
    • 한국문헌정보학회지
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    • 제58권2호
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    • pp.2-31
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    • 2024
  • 이 연구는 국외에서 진행된 법학사서 관련 연구의 연구 동향을 확인하여 국내 법학 사서 관련 논의의 필요성과 주제 확장을 제안하기 위해 진행하였다. 이를 위해 국외에서 진행된 법학 사서 관련 연구를 수집하여 저자 키워드와 초록을 분석하였다. 분석 결과 법학 사서의 주요 역할이 법률 연구 지원 서비스, 법률 정보 서비스, 교육 서비스임을 확인하였으며 또한 법률 연구 환경의 변화에 따른 법학 사서의 역할 변화, 법학 사서의 전문성과 역량 강화에 대한 주제들이 논의됨을 확인하였다. 이러한 분석 결과를 바탕으로 국내 법학 사서와 관련되어 논의되어야 하는 주제와 방향성을 제안하였다.

법조인의 법률정보 이용에 관한 연구 (A Study on the Usage of Legal Information by Korean Legal Practitioners)

  • 김광진
    • 한국정보관리학회:학술대회논문집
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    • 한국정보관리학회 1997년도 제4회 학술대회 논문집
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    • pp.135-138
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    • 1997
  • The purpose of this research is to analyze the usage of foreign legal information by Korean legal practitioners according to the field of legal service being provided. Among professional fields that showed a significant difference. legal information of commercial firms and banking was most searched from U.S. legal information, actions and arbitration was most highly sought for in Japanese legal information, and legal information of England was most frequently used for maritime field, but a significant difference was not shown for that of labor.

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Features of Administrative Liability for Offenses in the Informational Sphere

  • Iasechko, Svitlana;Kuryliuk, Yurii;Nikiforenko, Volodymyr;Mota, Andrii;Demchyk, Nadiia;Berizko, Volodymyr
    • International Journal of Computer Science & Network Security
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    • 제21권8호
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    • pp.51-54
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    • 2021
  • The article is devoted to the study of the features of administrative liability for offenses in the informational sphere, the definition of the concept and features. Based on the examples of implementation of instruments of European legislation into the national legal system and examples of national legal practice, the authors have identified the features of informational and legal sanctions aimed at restricting the rights of access of subjects to information, prohibiting them to disseminate certain information, restricting the rights to disseminate certain information, and suspending informational activities. It has been substantiated that the administrative liability for informational offenses as a protective legal institution is created to contribute to the solution of such acute problems of legal support of human and society interests in the new informational dimensions.

A Framework for Legal Information Retrieval based on Ontology

  • Jo, Dae Woong;Kim, Myung Ho
    • 한국컴퓨터정보학회논문지
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    • 제20권9호
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    • pp.87-96
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    • 2015
  • Professional knowledge such as legal information is commonly not accessible or cannot be easily understood by the public. By using the legal ontology which is previously established, the legal information retrieval based on ontology is to use for the information retrieval. In this paper, we propose the matters required for the design and develop of the framework for the legal information retrieval based on ontology. The framework is composed of the query conversion engine of SPARQL base for query to OWL ontology and user query type engine and return value refinement engine and web interface engine. The framework does the role as the infrastructure which retrieval the legal ontology effectually and which it serves and can be used in the semantic legal information retrieval service.

Legal search method using S-BERT

  • Park, Gil-sik;Kim, Jun-tae
    • 한국컴퓨터정보학회논문지
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    • 제27권11호
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    • pp.57-66
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    • 2022
  • 본 논문에서는 Sentence-BERT 모델을 활용한 법률 문서 검색 방법을 제안한다. 법률 검색 서비스를 이용하고자 하는 일반인들은 법률 용어 및 구조에 대한 이해가 부족함에 따라 관련 판례 검색 등에 있어 어려움을 겪고 있다. 기존의 키워드 및 텍스트마이닝 기반 법률 검색 방법은 판결문의 문맥에 대한 정보가 없으며, 동음이의어 및 다의어에 대해 구분하기 어려워 성능을 높이는 데 한계가 있었다. 그로 인해 법률 문서 검색 결과에 대한 정확도가 낮아 신뢰하기가 어려웠다. 이를 위해, 대법원 판례 및 법률구조공단 상담사례 데이터에서 일반인의 법률 검색 문장에 대한 성능을 개선하고자 한다. Sentence-BERT 모델은 판례 및 상담 데이터에 대한 문맥 정보가 임베딩 되므로, 문장의 의미 손실이 적어 TF-IDF 및 Doc2Vec 검색 방법과 비교했을 때보다 검색 정확도가 개선된 것을 확인할 수 있었다.

우리 나라 공공도서관 평가의 적실성 제고를 위한 연구 - 봉사대상인구 적용문제를 중심으로 - (A Study on Using 'Population of Legal Service Area' as a Criterion for Evaluating Public Libraries in Korea)

  • 이용남
    • 한국문헌정보학회지
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    • 제34권2호
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    • pp.5-20
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    • 2000
  • 이 연구는 1999년도 전국 공공도서관 평가 자료를 분석하여 봉사대상인구 기준적용 상의 문제점을 찾아 내고 개선책을 마련하고자 하였다. 265개 공공도서관의 조사분석 결과, 법령의 규정에 근거한 봉사대상인구의 기준적용 지침은 우리 나라의 현행 지방자치 행정구조와 모순될 뿐만 아니라, 일선 도서관 현장의 행정관례와도 차이를 보이고 있음을 발견하였다. 따라서 공공도서관 평가의 적실성을 높이기 위해, 봉사대상인구 기준적용 지침의 근거가 되는 관련 법령의 개정 방안을 제시하였다.

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민간조사제도의 업무영역 연구 (A Study on Work Sectors of the Private Investigator Service)

  • 박옥철;김락기
    • 한국재난정보학회 논문집
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    • 제7권3호
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    • pp.229-239
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    • 2011
  • 우리나라의 민간조사제도는 통제 없이 이루어지고 있는 심부름센터, 흥신소 등과 같은 음성적 민간조사의 폐해를 근절하고 개인의 권리보호, 일자리 창출, OECD와 FTA 법률 개방으로부터 우리의 법률시장을 보호할 것이다. 본 연구에서는 민간조사제도 도입을 위한 입법안 검토와 선행연구 고찰, 선진국의 민간조사제도를 비교해 봄으로써 우리나라에 맞는 민간조사제도의 업무영역을 제시하였다. 연구 결과를 통하여 기업, 금융, 보험, 의료, 사이버(cyber), 교통사고, 지적재산권, 실종자, 법과학으로 민간조사업무를 구분하였다.