• Title/Summary/Keyword: knowledge management

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An Empirical Study of the Impact of Knowledge Management Capabilities on Organizational Performance (지식경영능력이 조직성과에 미치는 영향에 관한 실증적 연구)

  • 천면중;허명숙
    • The Journal of Information Systems
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    • v.10 no.2
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    • pp.165-192
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    • 2001
  • Knowledge Management (KM) is the systematic, explicit, and deliberate building, renewal, and application of knowledge to maximize an enterprise's knowledge-related effectiveness and performance from its knowledge assets. KM applies systematic approaches to find, understand, and use knowledge to create new capabilities, solve problems, enable superior performance, and encourage innovation. The purpose of this research is to identify the relationship of KM capabilities (KM infrastructures and KM processes) and organizational effectiveness and performance. An empirical research of the relationship of knowledge management capabilities and organizational effectiveness and performance is conducted from the information systems and knowledge management literature in order to access the following questions: (1) Does the knowledge management infrastructure contribute to the organizational effectiveness and peformance? (2) Does the knowledge management process contribute to the organizational effectiveness and peformance? The research design employs a mail survey questionnaire for gathering data from 500 firms in a number of industries. From a mail survey of 61 top managers of knowledge management, the results of empirical analyses provide the following major findings: (1) While the external effectiveness of organization is influenced by the cultural infrastructure of knowledge management, the overall performance of organization is influenced by the structural infrastructure of knowledge management. (2) While the external effectiveness of organization is influenced by the application and protection processes of knowledge management, the overall performance of organization is influenced by the knowledge acquisition process of knowledge management.

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A Study on the Academic Identity through the Profiling and Co-Word Analysis of Domestic and Foreign Knowledge Management Research (국내외 지식경영연구의 주제어 프로파일링 및 동시출현분석을 통한 학문정체성에 관한 연구)

  • Yoon, Seong-Jeong;Kim, Min-Yong
    • Knowledge Management Research
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    • v.18 no.3
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    • pp.81-99
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    • 2017
  • This study is to compare the main subjects of domestic and foreign knowledge management research in terms of keywords and to clarify whether domestic knowledge management research reflects research trends in overseas knowledge management research. Specifically, we try to find out whether the central activities such as knowledge sharing, knowledge generation, and acquisition, which are knowledge management activities of knowledge management research, are being studied without bias. In order to analyze this, we analyzed the data of domestic and foreign knowledge management research for the last 5 years from 2012 to 2016. In Korea, the Knowledge Management Society of Korea collected 167 papers and 787 keywords, and collected 132 papers and 640 keywords from the Korea Society of Management Information Systems in order to distinguish the research areas. Overseas papers collected 315 papers and 1,746 keywords published by Emerald. Also, we collected 382 papers and 1,633 keywords in the Korean Management Review and collected 646 papers and 2,879 keywords in the Korean Business Education Review. Frequency analysis and network analysis of 1,642 papers and 7,685 keywords are summarized as follows. The Knowledge Management Society of Korea has focused on knowledge sharing, and in 2016, interest in knowledge transfer and knowledge search has shifted. The Journal of Knowledge Management, which is published by Emerald, has been a major concern for knowledge transfer and knowledge sharing. The research trends of the Korea Society of Management Information Systems to distinguish a clear identity of knowledge management research are focusing on smart area and mobile domain such as information security domain, cloud, smart phone, and smart work. In the Korea Society of Management Information Systems research, the main subject of knowledge sharing is also commonly found.

A Study on the Influence of Knowledge Management Strategy and Knowledge Management Decision Factors by Knowledge Management Type on Knowledge Activities (지식경영 유형별 지식경영전략과 지식경영결정요인이 지식활동에 미치는 영향에 관한 연구)

  • Kim, Myung-Soo;Song, Sang-Ho
    • The Journal of the Korea Contents Association
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    • v.21 no.5
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    • pp.592-606
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    • 2021
  • This study examines the impact of knowledge management strategies and knowledge management determinants for each type of knowledge management of a company on knowledge activities, and because each company's situation and conditions are different, it is necessary to approach each knowledge management type. The analysis was conducted using the SPSS 18.0 program targeting 81 companies that have introduced knowledge management systems or knowledge management by categorizing them into technology-oriented and combined types. The result is that Initial types are based on changes in organizational structure and active adoption of information technology, and the Organizational knowledge centers use management systems (CEO support, performance compensation system, education and training system) and infrastructure building and information technology to maximize individual knowledge. The Information technology-oriented types rely more on information technology such as infrastructure building and information technology use rather than organizational knowledge. and the Combination type is understood as an educational and training system and decentralized organizational structure for the overall expansion of the organization. Through this study, effective and significant strategies, knowledge management determinants, and knowledge activities for each type were presented.

The Effect of Information Technology Application on Knowledge Management Process in Clinical Nurses (간호사의 정보기술(IT)활용이 지식관리활동에 미치는 영향)

  • Jeong, Seok-Hee
    • Journal of Korean Academy of Nursing Administration
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    • v.10 no.1
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    • pp.141-159
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    • 2004
  • Purpose: The purpose of this study was to investigate the degree of information technology application, and to identify the effect of information technology application en knowledge management process in clinical nurses. Method: Participants were 629 regular clinical nurses who had worked for over 1 year in general units of 9 tertiary medical hospitals including 2 national university hospitals, 5 university hospitals, and 2 hospitals founded by business enterprises. Data were collected from March to May 2003 through questionnaires. Thee structured instruments were used to collect the data: Information Technology Application scale, Knowledge Management Process Scale(Jeong, Lee, Lee, & Kim, 2003), and one for general characteristics. The data were analyzed using reliability analysis, descriptive analysis, one-way ANOVA, $Scheff{\acute{e}$ test, correlation analysis, partial correlation analysis, and multiple regression analysis with the SPSS for Windows 10,0 program. Result: 1) The HIS application degree, IT application ability, and IT application frequency were significantly correlated with the degree of knowledge management process activation and 4 elements of knowledge management process, Knowledge Creation, Knowledge Storage, Knowledge Sharing, and Knowledge Utilization(p=.000). 2) The 3 variables, HIS application degree, IT application ability, and IT application frequency explained 47.2% of the total variance of the degree of knowledge management process activation, and 352% of me total variance of Knowledge Storage. And 2 variables, HIS application degree and IT application frequency explained 17.6% of the total variance of Knowledge Creation, 39.9% of the total variance of Knowledge sharing, and 33.8% of the total variance of Knowledge utilization(p=.000). 3) As a result of multiple regression analysis, the key determinant of the degree of knowledge management process activation for nurses was HIS application degree The HIS application degree, IT application frequency, position, IT application ability, and continuous total numbers of years working at the present hospital explained 51.1% of the total variance of the degree of knowledge management process activation(p=.000). Conclusions: These results suggest that the information technology application positively affects the nurses' knowledge management process. From the above findings, information technology application is empirically verified as a useful and effective method to activate knowledge management process, and knowledge management.

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A Comparition on the Knowledge Management Level of Small Firms (중소기업의 지식경영 수준 비교)

  • 강병영
    • Proceedings of the Korea Inteligent Information System Society Conference
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    • pp.294-301
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    • 2002
  • The purpose of this research is to investigate the level of knowledge management in Korea small firms. The research scheme was experimented through a questionnaire survey answered by 150 firms. The research model was composed of five groups : 1) knowledge management and business strategic, 2) a culture and structure for knowledge management, 3) learning process and community 4) information technology to support knowledge management 5) a reward and performance measurement. The results of this research indicated that the level of knowledge management is different according to the characteristic of small firms. The result of the empirical analysis can be summarized as follows : First, the business culture for knowledge management is not performed pertinently. Second, the learning process for knowledge management and a reward and performance measurement is insufficient. Third, the characteristics of a firm should be considered for measuring the level of knowledge management.

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A Comparition on the Knowledge Management Level of Small Firms (중소기업의 지식경영 수준 비교)

  • 강병영
    • Journal of Intelligence and Information Systems
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    • v.8 no.2
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    • pp.37-49
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    • 2002
  • The purpose of this research is to investigate the level of knowledge management in Korea small firms. The research scheme was experimented through a questionnaire survey answered by 150 firms. The research model was composed of five groups : 1) knowledge management and business strategic, 2) a culture and structure for knowledge management, 3) learning process and community 4) information technology to support knowledge management 5) a reward and performance measurement. The results of this research indicated that the level of knowledge management is different according to the characteristic of small firms. The result of the empirical analysis can be summarized as follows : First, the business culture for knowledge management is not performed pertinently. Second, the learning process for knowledge management and a reward and performance measurement is insufficient. Third, the characteristics of a fm should be considered for measuring the level of knowledge management.

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Decision Making Framework for Achieving Successful Knowledge Management (지식경영의 성공적인 실행을 위한 전략적 의사결정 프레임워크 구축)

  • Lee, Young-Chan;Kwon, Kee-Taec
    • The Journal of Information Systems
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    • v.18 no.3
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    • pp.135-154
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    • 2009
  • As the knowledge is recognized as a core factor of organization's competitiveness and creation of value added, the importance of knowledge management is also increased. To achieve the successful knowledge management, it is important to establish strategy that consider essential purpose of knowledge management such as creating and sharing of knowledge resource, improving performance, and continuing organizational innovation within the organization and influence factor inside and outside of organization. Until now, however, the research for knowledge management strategy was mostly limited to the statistical analysis based on the unilinear causality model, and systematic access and analysis that consider interaction and feedback structure between factors. In this paper, we developed the novel decision-making framework for successful strategy establishment by applying the analytic network process(ANP). Specifically. we derive clusters and components to decide the interaction and feedback structure between the elements of knowledge management by literature studies. And we produced relative importance and preference of clusters, components and alternatives dealing with feedback structure through the survey of experts in the field or related one of knowledge management. In result of this study, we expect that it will help the knowledge officer to decide establishing knowledge management strategy.

Applications of Information Technology for Knowledge Management Implementations

  • 홍순구;홍석기;이상식;김종원
    • Proceedings of the Korea Association of Information Systems Conference
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    • pp.285-290
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    • 2001
  • The borderless global economy has accentuated the importance of knowledge as the most critical source of competitive advantage. Thus, knowledge management has become a strategic mandate for most world-class organizations. A key enabler for implementing an effective knowledge management system is advanced information technology. Strategies for developing an enterprise-wide knowledge management system Infrastructure with embedded information technology are discussed. In particular, this paper discusses the concept of a knowledge management life cycle- -knowledge capture, knowledge development, knowledge sharing, and knowledge utilization, and how applications of new information technology support each step of the knowledge management practices within and between organizations is suggested.

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The Case of the Knowledge Management Activity of KSPO (국민체육진흥공단의 지식경영 성공 사례)

  • Lee, Sung Chul;Kang, Inwon
    • Knowledge Management Research
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    • v.10 no.4
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    • pp.209-223
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    • 2009
  • Knowledge management(KM) provides a means for organizations to interact with large groups of individuals, and as such, provides an ideal way for government bodies to interact with citizens. Although many private organization have long recognized the value of KM, the value have overlooked in public sector. The case of KSPO, one of leading public organizations in Korea, shows successful example in which KSPO succeeds in KM to improve working performance.

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Human or System Strategy for Effective Knowledge Management: Based on the Event Study Methodology (효과적 지식경영을 위한 사람 혹은 시스템 중심 지식경영 전략: 이벤트연구 방법론을 기반으로)

  • Choi, Byoung-Gu
    • Asia pacific journal of information systems
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    • v.14 no.3
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    • pp.57-75
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    • 2004
  • The knowledge management is increasingly an important strategic weapon for sustaining competitive advantage of firms. Firms are undertaking knowledge management initiatives and making significant investments. However, there is relatively little empirical support for the impact of knowledge management on performance of firms. Understanding of the impact of knowledge management, this paper explores how knowledge management strategy influences firms' market value. We examine this issue using event study methodology and evaluate the cumulative abnormal returns for knowledge management strategy announced by firms from 1998 to 2002. The results show that firms' announcements of knowledge management strategy are positively related with firms' market value. Specially, dynamic style-which emphasizes both (i) knowledge reusability through information technologies and (ii) knowledge sharing through informal discussions among employees-has higher performance. This outcome presents empirical support to argument that the emphasis on both tacit and explicit knowledge results in better market value.