• 제목/요약/키워드: knowledge management

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지식관리시스템의 단계별 분석 및 구축방안에 관한 연구 (A Study on the Process Analysis and Implementation of Knowledge Management System)

  • 김성희
    • 정보관리학회지
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    • 제16권2호
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    • pp.165-182
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    • 1999
  • 본 논문에서는 최근 들어 많은 연구가 진행되고 있는 지식의 정의 및 지식관리에 대해 살펴보고 지식관리시스템의 단계적 절차를 분석함으로써 효율적인 지식관리 방안을 제시하고 있다. 또한, 본 논문은 효율적인 지식관리를 위해 이용자, 지식관리자, 지식관리 기술전문가가 하나의 파트너쉽을 구축해야 한다고 제시하고 있으며 특히, 지식관리자로써 사서의 역할변화에 대해 기술하고 있다. 이러한 연구는 미래의 기존문서, 웹문서 및 각종 멀티미디어 자료등 비정형정보를 지식시스템으로 축적, 유통시킬 수 있는 지식관리시스템 구현을 기초자료로 활용할 수 있을 것이다.

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사회적 자본 및 정보기술 하부구조의 도입수준과 지식경영 과정들에 대한 영향 (The Adoption Degrees of Social Capital and IT Infrastructure, and Their Effects on Knowledge Management Processes)

  • 최종민
    • 한국정보시스템학회지:정보시스템연구
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    • 제18권3호
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    • pp.183-210
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    • 2009
  • This study investigated the degrees of knowledge management processes according to the levels of social capital(i.e., inter-departmental communication, trust, cooperation and integration) as well as information technology(IT) infrastructure(i.e., knowledge storage and transfer IT, and knowledge search IT) in Korean manufacturing firms. We also demonstrated the differences in organizational performance under various degrees of knowledge management processes. Through cluster analysis with social capital variables, we classified sample firms into five groups; 'the highest firms', 'higher firms', 'middle firms', 'lower firms', and 'the lowest firms'. It was also observed that the degrees of knowledge management processes and organizational performance in 'the highest firms' is the highest. With a structural equation modeling technique, the causal relationships among social capital, IT infrastructure, knowledge management processes, and organizational performance were confirmed. Hence, it is concluded that social capital and IT infrastructure have direct effects on knowledge management processes, and indirectly influence organizational performance through the degrees of knowledge management processes.

Case Study On Knowledge Management Practices In Indian Manufacturing Organizations - Tata Motors, BHEL And Mahindra And Mahindra

  • Rangnekar, Santosh
    • 디지털융복합연구
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    • 제8권1호
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    • pp.27-40
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    • 2010
  • This case study covers the Knowledge Management research paper that explores the clear idea about the knowledge practicesthat are used in the corporate sector to achieve the strategic advantage over the competitors. The quoted example of the three manufacturing firms TATA MOTORS, BHEL, and M&M have tried to compare the Knowledge practices in these firms, which explores the concept clearer that the competitors can use the same or the different type of knowledge practices to achieve the competitor advantages. In order to help knowledge management goals, an integrated knowledge management system consisting of the knowledge management techniques and technologies are used. The knowledge Management is supported by different techniques and practices whichare knowledge content, people skills, technology and strategy based. The technology and techniques supports these factors of knowledge management. The paper discuss different techniques and processes adapted by three Indian organizations and a comparison is made to suggest the guidelines of KM practices to manufacturing Industries.

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A Simulation-Based Exploration into The Effectiveness of IT-Enabled Knowledge Management Initiatives

  • Mukherjee, Aditi;Hahn, Jungpil
    • 한국경영정보학회:학술대회논문집
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    • 한국경영정보학회 2008년도 춘계학술대회
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    • pp.1-6
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    • 2008
  • Organizations are increasingly adopting Knowledge Management Systems (KMS) to effectively manage knowledge within the organization and realize firm and operational level benefits. However, many KMS implementations fail to yield desired outcomes due to the lack of understanding of the antecedent of successful knowledge management. Prior studies have established that organizational cultural values are one of the key enablers of knowledge management. We develop a computational model of organizational knowledge processes and employ simulations to examine the impact of KMS in different organizational cultural settings. We find that cultural values that govern the employees' predisposition towards seeking knowledge from others have a greater influence on KMS effectiveness than those that govern the employees' attitudes towards sharing their knowledge with others. We also find that organizations with cultures that foster high levels knowledge sharing behaviors can expect performance gains if KMS implementations incorporate knowledge seeking activities into the employees' work processes.

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업무-지식 통합기반의 차세대 지식경영 모델 (Next Generation Knowledge Management A Process Integrated Model of Knowledge Asset Utilization)

  • 손정훈;서경란
    • 지식경영연구
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    • 제11권2호
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    • pp.1-16
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    • 2010
  • Despite the well accepted necessity and importance of knowledge management, cases of successful knowledge management are not easy to find. With a case study of a Korean organization, this research introduces an integrated knowledge management model, in which knowledge and work processes are combined to improved knowledge performance. Knowledge-work process integration facilitates knowledge asset creation, transfer, and utilization, through which inefficiencies in knowledge utilization may be removed and knowledge contribution to business performance may be enhanced. Knowledge-work process integration may further be aligned with innovation processes, enabling systematic and continuous knowledge based process innovation.

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국제경영활동과 e-비즈니스가 지식경영에 미치는 영향 (The Effect of international management activity and e-business on knowledge management)

  • 김성호;방호열
    • 지식경영연구
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    • 제6권1호
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    • pp.33-69
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    • 2005
  • Recently, knowledge management and E-business are very important issues in academic and business fields. Research questions related with these issues are which factors stimulate knowledge management. Another question is whether knowledge management is related to E-business. To answer these questions a research model was proposed. The data were collected from 90 manufacturing firms in Korea. Appropriate research methodologies were employed for analysis. Results found that the degree of firm's internalization, diversity of domestic management activities and learning orientation affect knowledge aquisition and transfer. Knowledge aquisition and transfer facilitate knowledge application, resulting in new product development, cost reduction and technology differentiation. Knowledge management is a kind of process. This result, therefore, confirms what previous literature predicted.

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지식경영도입의 핵심성공요인 -포스코 건설사례를 통하여- (Critical Success Factors from POSCO Engineering & Construction Company's Knowledge Management Experiences)

  • 이홍;유택영
    • 지식경영연구
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    • 제4권2호
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    • pp.95-105
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    • 2003
  • The purpose of the current study is to explore what are critical success factors(CSFs) from Posco Engineering and Construction Company's knowledge management practice. From a deep case study of the company, five CSFs are delineated. The first factor is to clarify knowledge management vision and strategy so that people in the company clearly understand directions of where the company goes to implement knowledge management. The second one is to grip the whole picture of knowledge management realms. Narrow eyes for the knowledge management leads to failure. The third factor depends on how to acquire people's cooperation. The fourth one has something to do with a way of approach. Unilateral or delegated approach is fragile for the successful implementation of knowledge management. Shared approach raises the probability of success. The fifth one is to monitor implementation acts and processes.

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대량맞춤환경에서 지식경영전략에 대한 탐색적 연구 (An exploratory study on knowledge management strategy in mass customization)

  • 조성의;이원준;김종욱
    • 지식경영연구
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    • 제8권1호
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    • pp.1-14
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    • 2007
  • This paper is an exploratory study providing critical research issues in knowledge management strategy, process operations, and knowledge management system design and control in mass customization. The firms implementing mass customization provide good cases adopting recent changes in business environment including increased diversity and variability of customer needs, fast development of related technologies, and increase of the necessity of knowledge management. In this study, required knowledge management characteristics are investigated and future research issues are suggested for successful implementations of knowledge management. Research issues are extracted from the context of strategy, process, and information system for the purpose of practical adaptation and the types of mass customization are emphasized as a mediating element for fit and consistency between firms' corporate strategy and knowledge management characteristics.

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지식경영 유형별 지식경영전략과 지식경영결정요인이 지식활동에 미치는 영향에 관한 연구 (A Study on the Influence of Knowledge Management Strategy and Knowledge Management Decision Factors by Knowledge Management Type on Knowledge Activities)

  • 김명수;송상호
    • 한국콘텐츠학회논문지
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    • 제21권5호
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    • pp.592-606
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    • 2021
  • 본 연구는 기업의 지식경영 유형별 지식경영전략과 지식경영결정요인이 지식활동에 미치는 영향을 살펴보고 각 기업의 상황과 여건이 다르므로 지식경영 유형에 따른 접근이 필요하여 초기형, 조직지식중심형, 정보기술중심형, 결합형으로 구분하여 지식관리시스템과 지식경영을 도입한 81개 기업을 대상으로 SPSS 18.0 프로그램을 이용하여 분석하였고, 그 결과는 초기형은 조직구조의 변화와 정보기술의 적극 수용을 통하여, 조직지식중심형은 개인 지식 극대화할 수 있는 관리시스템(최고경영자지원, 성과보상제도, 교육훈련제도)과 인프라구축 및 정보기술을 이용하며, 정보기술중심형은 조직지식보다는 인프라구축 및 정보기술이용 등 정보기술에 더 의존하여 지식창출과 지식활용하며, 결합형은 조직 전체 확대 위한 교육훈련제도 및 분권화 조직구조로 파악되었으며, 본 연구를 통해 유형별 효과적이고 유의한 전략과 지식경영 결정요인 및 지식활동에 대해서 제시하였다.

간호사의 정보기술(IT)활용이 지식관리활동에 미치는 영향 (The Effect of Information Technology Application on Knowledge Management Process in Clinical Nurses)

  • 정석희
    • 간호행정학회지
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    • 제10권1호
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    • pp.141-159
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    • 2004
  • Purpose: The purpose of this study was to investigate the degree of information technology application, and to identify the effect of information technology application en knowledge management process in clinical nurses. Method: Participants were 629 regular clinical nurses who had worked for over 1 year in general units of 9 tertiary medical hospitals including 2 national university hospitals, 5 university hospitals, and 2 hospitals founded by business enterprises. Data were collected from March to May 2003 through questionnaires. Thee structured instruments were used to collect the data: Information Technology Application scale, Knowledge Management Process Scale(Jeong, Lee, Lee, & Kim, 2003), and one for general characteristics. The data were analyzed using reliability analysis, descriptive analysis, one-way ANOVA, $Scheff{\acute{e}$ test, correlation analysis, partial correlation analysis, and multiple regression analysis with the SPSS for Windows 10,0 program. Result: 1) The HIS application degree, IT application ability, and IT application frequency were significantly correlated with the degree of knowledge management process activation and 4 elements of knowledge management process, Knowledge Creation, Knowledge Storage, Knowledge Sharing, and Knowledge Utilization(p=.000). 2) The 3 variables, HIS application degree, IT application ability, and IT application frequency explained 47.2% of the total variance of the degree of knowledge management process activation, and 352% of me total variance of Knowledge Storage. And 2 variables, HIS application degree and IT application frequency explained 17.6% of the total variance of Knowledge Creation, 39.9% of the total variance of Knowledge sharing, and 33.8% of the total variance of Knowledge utilization(p=.000). 3) As a result of multiple regression analysis, the key determinant of the degree of knowledge management process activation for nurses was HIS application degree The HIS application degree, IT application frequency, position, IT application ability, and continuous total numbers of years working at the present hospital explained 51.1% of the total variance of the degree of knowledge management process activation(p=.000). Conclusions: These results suggest that the information technology application positively affects the nurses' knowledge management process. From the above findings, information technology application is empirically verified as a useful and effective method to activate knowledge management process, and knowledge management.

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