• Journal of Distribution Science
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• v.22 no.1
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• pp.79-94
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• 2024

Purpose: The popularity of social media has altered how customers interact with businesses, and an increasing number of customers prefer to voice their complaints on social media. Bystanders can observe the customer complaint process on social media, but the impact of transparency on bystanders remains uncertain. Therefore, this study established and verified a model for defining the effect of transparency and service recovery types on bystanders. Research Design and Methodology: In this study, we used the internet survey platform "So Jump" to collect data. And we validated three studies with SPSS 26.0 and Smart PLS 4.0. Result: First, we showed that the transparency process (vs. result) is more likely to increase customer forgiveness and E-loyalty and reduce E-NWOM intention among bystanders. Second, customer forgiveness also plays a complementary mediating role between transparency and E-loyalty, as well as between transparency and E-NWOM intention. Finally, we found a modest interaction effect between transparency (process vs. result) and service recovery types (psychological vs. tangible vs. hybrid) on bystanders' customer forgiveness and E-loyalty. Conclusions: This study provides actionable recommendations for how service managers can effectively employ social media as a means for distributing feedback information to manage service recovery in the future.

• Journal of the Korean Society of Propulsion Engineers
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• v.17 no.3
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• pp.37-46
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• 2013

Recent years have witnessed the use of micro shock tube in various engineering applications like micro combustion, micro propulsion, particle delivery systems etc. The flow characteristics occurring in the micro shock tube shows a considerable deviation from that of well established conventional macro shock tube due to very low Reynolds number and high Knudsen number effects. Also the diaphragm rupture process, which is considered to be instantaneous process in many of the conventional shock tubes, will be crucial for micro shock tubes in determining the near diaphragm flow field and shock formation. In the present study, an axi-symmetric CFD method has been applied to simulate the micro shock tube, with Maxwell's slip velocity and temperature jump boundary conditions. The effects of finite diaphragm rupture process on the flow field and the shock formation was investigated, in detail. The results show that the shock strength attenuates rapidly as it propagates through micro shock tubes.

• Journal of the Korean Society for Aeronautical & Space Sciences
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• v.37 no.6
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• pp.562-570
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• 2009

An Experimental study was conducted on the flow characteristics and interference heating caused by a two-dimensional object protruding from a flat plate using a blow-down type of hypersonic wind tunnel. Inflow condition was a free-stream Mach number of 7.0 and a unit Reynolds number of $2.0{\times}10^6/m$. Experimental conditions were varied with three heights of protuberance for two flat plate models which have different lengths. Experimental data were obtained from Schlieren visualization images and heat flux measurements. Also, this paper suggests hypersonic experimental techniques such as boundary-layer detection method in detail. A Large separation region was observed in front of the protuberance and that region was very sensitive to the height of protuberance and the length of the flat plate. For only the highest protuberance, a severe jump of heat flux was observed at the top station among the measuring points. Measured heat flux is large when the height of protuberance is large and the length of flat plate is long.

• Proceedings of the Korea Water Resources Association Conference
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• 2015.05a
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• pp.225-225
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• 2015

Drought events usually evolve slowly in time and their impacts generally span a long period of time. This indicates that the sequence of drought is not completely random. The Hidden Markov Model (HMM) is a probabilistic model used to represent dependences between invisible hidden states which finally result in observations. Drought characteristics are dependent on the underlying generating mechanism, which can be well modelled by the HMM. This study employed a HMM with Gaussian emissions to fit the Standardized Precipitation Index (SPI) series and make multi-step prediction to check the drought characteristics in the future. To estimate the parameters of the HMM, we employed a Bayesian model computed via Markov Chain Monte Carlo (MCMC). Since the true number of hidden states is unknown, we fit the model with varying number of hidden states and used reversible jump to allow for transdimensional moves between models with different numbers of states. We applied the HMM to several stations SPI data in South Korea. The monthly SPI data from January 1973 to December 2012 was divided into two parts, the first 30-year SPI data (January 1973 to December 2002) was used for model calibration and the last 10-year SPI data (January 2003 to December 2012) for model validation. All the SPI data was preprocessed through the wavelet denoising and applied as the visible output in the HMM. Different lead time (T= 1, 3, 6, 12 months) forecasting performances were compared with conventional forecasting techniques (e.g., ANN and ARMA). Based on statistical evaluation performance, the HMM exhibited significant preferable results compared to conventional models with much larger forecasting skill score (about 0.3-0.6) and lower Root Mean Square Error (RMSE) values (about 0.5-0.9).

• Journal of the Korean Institute of Navigation
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• v.25 no.4
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• pp.347-360
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• 2001

The purpose of this study is to find out the subjective and objective fatigue level and the characteristics of seamen's physical strength with the service period on board, to have a new understanding of the vocation, and to explore a physical exercising program for the seamen. The questionnaire survey for the seamen who had been in service on the ocean going vessels was conducted and the results are fumed out as the followings. Total number of seamen who had answered the questionnaire was 64 persons and the distribution status of service period group was identified as 16 persons for each of 4 groups； the group was classified as the group of less than 5 years, 5 - 10 years, 10 - 15 years, and more than 15 years. 1. Working conditions Working hours in a week was identified as 44－56 hours(45.3%) and the number of 45.3% of the seamen answered the working hours in week is more than 56 hours. The seamen of 25.0% are unsatisfied or very unsatisfied with their vocation. The seamen of 65.6% are smoking, and 45.3% of them drink. The seamen of 44.,3% drink once or more in a week. And the seamen of 67.2% do not take any exercise in a week. 2. Contribution to the seamen's fatigue and subjective symptom The most contributive factor to the seamen's fatigue was identified as the short of sleeping(21.5%), overwork(19.2%), poor working conditions (18.6%), and the friction in human relations also becomes one the contribution to the fatigue(14.0%). The subjective symptom by fatigue was identified as the feeling of languid, sleepy and tiredness of eyes. 3. Characteristics of the seamen's physical strength and Interrelations The grip strength and back strength of the seamen whose service period is less than 5 years were measured as 40.44kg and 127.8kg. The sit ups in the group of service period less than 5 years was measured as 36.84 times, and the vertical jump for the seamen in this group was measured as 46.55cm. The closed-eyes foot balance was measured as 33.64 seconds in the group of service period between 5 and 10 years, and side-step was measured as 35.31 times in the group of service period less than 5 years. The standing trunk flexion was measured as 10.54cm for the seamen whose service period is between 10-15 years, and the trunk extension was measured as 50.70cm for the seamen whose service period is less than 5 years. And the step test of the seamen whose service period is between 10-15 years was measured as 54.44 numbers, and the number of flickers of the seamen whose service period is less than 5 years was measured as 32.94.

• Journal of the Korean Society of Clothing and Textiles
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• v.35 no.4
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• pp.488-500
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• 2011

This study analyzes medical clothing trends and provides future directions for research. Based on 38 patents in Korea and 221 patents in the USA, the contents of patents were analyzed by year, subject, clothing type, and specific content. The results are as follows. The number of patent applications in Korea and the USA was found to be increasing. The distribution by subject was in the order of patient clothing, medical personnel clothing, and materials for medical clothing. Clothing of various types such as upper garment, bottoms, pajamas, gowns, and jump-suits were observed in patient clothing comparatively. However, gowns occupied a higher portion in medical personnel clothing. Patents in the USA related to patient clothing included patient clothing that provided examination convenience, monitoring patient clothing, patient clothing revising appearance, and patient clothing that assisted in movement. Korean patents related to patient clothing include functional patient clothing, patient clothing providing examination convenience, clothing for Alzheimer patients, and monitoring patient clothing. Many of the patents related to medical personnel clothing were about surgery gowns and mainly concerned with developments related to devices that allows putting on gowns while maintaining a sterile state and functionality to prevent liquid permeation. Regarding materials for medical clothing, there were many applications on breathability and liquid impermeable materials.

• Journal of the Institute of Electronics and Information Engineers
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• v.50 no.7
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• pp.159-166
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• 2013

This paper proposes an efficient loop accelerator for a motion estimation specific instruction-set processor. ME algorithms in nature contain complex and multiple loop operations. To support efficient hardware (HW) loop operations, this paper introduces four loop instructions and their specific HW architecture. The simulation results show that the proposed loop accelerator can reduce about 29% average instruction cycles for ME early-termination schemes compared with typical implementation having a combination of compare and conditional jump instructions. The proposed loop accelerator of the motion estimation specific instruction-set processor can significantly reduce the number of program memory accesses and greatly save power consumption. Hence, it can be quite suitable for low power and flexible ME implementation.

• Journal of the Society of Naval Architects of Korea
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• v.42 no.6 s.144
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• pp.619-630
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• 2005

A two-frame PIV (Particle Image Velocimetry) technique is used to investigate the wake characteristics behind a marine propeller with 4 blades at high Reynolds number. For each of 9 different blade phases from $ 0^{\circ} $ to $ 80^{\circ} $, one hundred and fifty instantaneous velocity fields are measured. They are ensemble averaged to study the spatial evolution of the propeller wake in the region ranging from the trailing edge to one propeller diameter (D) downstream location. The phase-averaged mean velocity shows that the trailing vorticity is related to radial velocity jump, and the viscous wake is affected by boundary layers developed on the blade surfaces and centrifugal force. Both Galilean decomposition method and vortex identification method using swirling strength calculation are very useful for the study of vortex behaviors En the propeller wake legion. The slipstream contraction occurs in the near-wake region up to about X/D : 0.53 downstream. Thereafter, unstable oscillation occurs because of the reduction of interaction between the tip vortex and the wake sheet behind the maximum contraction point.

• Journal of the Korean Institute of Intelligent Systems
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• v.25 no.2
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• pp.186-190
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• 2015

Intelligent vehicle plans motion and navigate itself based on the surrounding environment perception. Hence, the precise environment recognition is an essential part of self-driving vehicle. There exist many vulnerable road users (e.g. vehicle, pedestrians) on vehicular driving environment, the vehicle must percept all the dynamic obstacles accurately for safety. In this paper, we propose an multiple vehicle tracking algorithm using microwave radar. Our proposed system includes various special features. First, exceptional radar measurement model for vehicle, concentrated on the corner, is described by mixture density network (MDN), and applied to particle filter weighting. Also, to conquer the curse of dimensionality of particle filter and estimate the time-varying number of multi-target states, reversible jump markov chain monte carlo (RJMCMC) is used to sampling step of the proposed algorithm. The robustness of the proposed algorithm is demonstrated through several computer simulations.

• Journal of the Korean Institute of Illuminating and Electrical Installation Engineers
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• v.22 no.8
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• pp.67-74
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• 2008

In this paper we describe discharge characteristics between needle-to-plane electrodes in water in various conditions such as different impulse voltages, polarities and water resistivities. Streamer corona is initiated at the tip of needle electrode and propagates toward plane electrode, and it experiences the final jump across the test gap. The branched channels of streamer coronas for lower water resistivities are much thicker and brighter than those for higher water resistivities at the same level of applied voltage. The negative streamer coronas not only have more branches but also widely spread out compared to the positive streamer coronas. A number of pulse-like currents ranging from some hundreds mA to a few A after streamer corona onset were produced with discharge developments. The time-lags-to breakdown for the positive polarity were remarkably shorter than those for the negative polarity. The pre-breakdown energy supplied into the test gap was inversely proportional to water resistivity.