• Title/Summary/Keyword: interpersonal context

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Manifestation of Affect States Across Daily Interpersonal Contexts Depending on the levels of Adolescent Depression (일상생활에서 나타나는 청소년기 우울증의 정서적 증상 - 대인맥락 변화를 중심으로 -)

  • Lee Meery;Kim Jinhan
    • Journal of the Korean Home Economics Association
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    • v.43 no.5 s.207
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    • pp.81-91
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    • 2005
  • The goal of this study was to investigate the daily manifestation of positive and negative affect states of early adolescent depression across daily interpersonal contexts. Forty-five boys and 44 girls in the second `year of middle schools participated and were classified into 3 groups according to CDI scores. Among 89 students 59 students in the highest or the lowest CDI groups continued to participate in the next step of this study. Using the Experience Sampling Method(ESM), the 59 students reported their affect states 6 times per day across four daily interpersonal contexts: the contexts alone, with all classmates, with a few friends, and with family members. The major findings were as follows. frst, the high CDI group felt more worried, angrier, more hurried, less happy, less interested, less control, and less relaxed than the low CDI adolescent group. Second, the negative affect states of the high CDI adolescent group did not vary across the interpersonal contexts, whereas their positive affect states were the highest in the context with a few friends. Implications of the findings were discussed in illuminating the phenomenology of adolescent depression.

A Study on Service Encounter Quality: Interpersonal Service vs. Self-Service Technology in the Fashion Retail Stores

  • Kim, Eun Young
    • Journal of Fashion Business
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    • v.21 no.6
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    • pp.106-121
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    • 2017
  • This study was to identify underlying dimensions of service encounter quality, to test difference in service encounter quality between interpersonal service(IPS) and self-service technology(SST) and to predict service effectiveness and behavioral intentions in the fashion retail context. A field experimental study was designed for collecting data. Repeat sampling frames were involved in two types of service encounters: interpersonal service and self-service technology within the store environment. Thirty participants served as subjects. Sample represents more females than males, and age was ranged from 20 to 33 years old (Mean=24.2). The result suggested that service encounter quality consisted of competence, dedication, and listening. There was a significant mean difference on listening factor of service encounter quality between IPS and SST. For the interpersonal service, dedication and listening had significant effects on service effectiveness. For the self-service technology, competence and listening had significant effects on service effectiveness. In the IPS condition, the service effectiveness significantly affected the revisit intention, whereas it was not significantly related to the revisit intention in the SST condition. This study discussed managerial implications for fashion retailers seeking to effectively manage service quality by specifying interpersonal service versus self-service technology in the retail environments.

Cultural Aspect of Conflict Behaviour in Construction -A Case Study from Turkey

  • Babaoglu, F.Fusun Ertan;Giritli, Heyecan
    • Journal of Construction Engineering and Project Management
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    • v.7 no.2
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    • pp.45-53
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    • 2017
  • Although much research has been conducted to identify the influence of culture on conflict management and resolution behaviours in organizational settings, no study has been done yet in the construction industry particularly in considering the influence of individual level individualistic and collectivistic values. Despite the key role of self-construal in explaining or predicting behaviour in interpersonal conflict, it has not received enough attention in construction management. Reflecting this necessity, the objective of this exploratory study was to establish, through the application of the Rahim Organizational Inventory (ROC II) instrument, how the cultural values of professionals of construction businesses relate to the application of different conflict-handling styles through self-construal. Data were collected using questionnaire surveys from construction professionals working in contracting firms. The findings illustrate the importance of self-construal type as an individual-level cultural variable in explaining the differences in the style of handling interpersonal conflict in the context of the construction industry.

The Effects of Maternal Ambivalence over Emotional Expressiveness and Mother-Adolescent Communication on Depression in Adolescent Boys and Girls (어머니의 정서표현 양가성과 모-자녀 간 의사소통이 남녀 청소년의 우울에 미치는 영향)

  • Lee, Young Hwa;Chee, Yeon Kyung;Doh, Hyun-Sim
    • Korean Journal of Child Studies
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    • v.33 no.6
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    • pp.149-168
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    • 2012
  • This study explored the effects of maternal ambivalence over emotional expressiveness (AEE) and mother-adolescent communication on adolescent depression (depressed affect, positive affect, somatic symptoms and activity inhibition, interpersonal difficulties). Data were taken from 233 middle school students (128 boys, 105 girls) and their mothers. Regression analyses showed varying gender differences in the relationships among these variables. Boys with high maternal AEE had lower positive affect, and higher depressive affect, somatic symptoms and activity inhibition, and interpersonal difficulties, whereas girls' moods were not influenced by maternal AEE. In addition, boys with problems in mother-dolescent communication exhibited lower positive affect, higher depressed affect and interpersonal difficulties, but open communication was not related to any depressive symptoms. The mother-adolescent communication type did not appear to be associated with depression in girls either. Both boys and girls both had less open communication and more problem communication with mothers experiencing high AEE. Problem communication with mothers partially mediated the relationship between maternal AEE and interpersonal difficulties in boys only. Examination of maternal ambivalence over emotional expressiveness provides a deeper context for our understanding of negative family communication patterns and the psychological consequences, especially in mother-adolescent boy dyads.

Parental Emotion Regulation and Children's Understanding of Emotional Display Rules (부모의 정서 규제와 아동의 정서 표출 규칙 이해)

  • 한유진
    • Journal of the Korean Home Economics Association
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    • v.36 no.11
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    • pp.61-72
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    • 1998
  • The purpose of this study was to investigate parental emotion regulation and children's understanding of emotional display rules. 31 boys and 29 girls of the first and fourth grades and their parents were selected for the subject. Sixty children were interviewed on eight interpersonal conflict situations and parent completed the PACES(Saarni, 1985) separately. The main results of this study were as follows. 1) Children's understanding of emotional display rules increased with age. 2) Children's primary justification for using emotional display rules was self-protective one. Girls used more often prosocial justification than boys. 3) Parental emotion regulation was significantly different between the two contexts: a child might cause another person substantial emotional distress and a child didn't cause another person substantial emotional distress. 4) Parental regulation was differed by children's age in the context that the child might cause another person substantial emotional distress. 5) Father's regulation was differed by children's sex in the context that the child might cause another person substantial emotional distress. 6) Maternal regulation was positively correlated to the level of emotional display rules in the context that the child might cause another person substantial emotional distress.

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Daily Manifestations of School Maladjustment Among Elementary School Students (초등학생 학교부적응 증상의 일상생활 경험적 특성)

  • Lee, Meery
    • Korean Journal of Child Studies
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    • v.33 no.4
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    • pp.19-34
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    • 2012
  • This study investigated the differences in time use patterns and psychological states across daily activity contexts and interpersonal contexts, depending on the levels of school maladjustment among elementary school students. Using the Experience Sampling Method (ESM), 107 elementary school 6th grade students' daily time use patterns and psychological states across daily contexts were measured six times a day over a period of 4 days. Using the school maladjustment scale, an internal problem based school maladjusted group and an external problem based school maladjusted group were identified and selected. The daily time use patterns and psychological states of both school maladjusted groups were compared to those of the adjusted groups. The principle findings are as follows: first, the school maladjusted group students' daily time use patterns across daily activity contexts or interpersonal contexts did not differ from those of the students from the school adjusted group. Second, the school maladjusted group students experienced more negative emotions, lower concentration levels, and lower motivation levels across daily contexts than the school adjusted group students. These differences in motivation between the external problem school maladjusted group and adjusted group, however, were greater in the schoolwork context compared to the other daily activity contexts. The findings were discussed in the contexts of the daily experiences of child school maladjustment.

An Empirical Study on Alliance Managers' Knowledge Exchange in Cyber Communities (가상공동체에서 제휴관리자의 지식교환에 관한 실증연구)

  • Jeong, Jong-Sik
    • International Commerce and Information Review
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    • v.8 no.2
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    • pp.313-330
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    • 2006
  • The purpose of this paper is to study alliance managers' knowledge exchange in cyber communities. The ranges of people participating in various kinds of cyber communities has changed. While some communities require members to have particular skills or qualification, there are millions of open communities in which anyone with internet and web access can participate. Consequently, the majority of users in these open communities and many others are not technical people or skilled office workers. Through participating in the interpersonal knowledge exchange process, alliance managers save time, and are provided with opportunities to confirm their personal knowledge as up-to-date and relevant to the specific context. By using the interpersonal process, they conform with and confirm the community's social etiquette, which dictates its preference for the identified exchange mechanism.

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Impact of IS Employees' Interpersonal Conflict on Turnover Intention (IS 인력의 조직내 갈등이 이직의도에 미치는 영향에 관한 연구)

  • Kim, Young-Kyun
    • Journal of Korea Society of Industrial Information Systems
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    • v.15 no.4
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    • pp.71-81
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    • 2010
  • The purpose of this study is to examine the moderating effects of the Leader-member exchange(LMX) on relationship between the interpersonal conflict and turnover intention. Since effective management of IS personnel is important issue for the IS related researchers and practitioners since their turnover rate has been known to be high and skilled personnel have been in short supply. We develop the hypotheses from the prior studies and empirically testing them in the context of IS personnels from various companies located in vicinity of capital city of Korea. This empirical study show interesting results. Good leader-member exchange has the moderating effect on the management of interpersonal conflict level and drastic reduction of the turnover behavior. Based on the analyzed results, we discussed the theoretical implications and limitations.

Moderating Effect of Learning styles on the relationship of quality and satisfaction of e-Learning context (이러닝의 품질특성과 만족도에 관한 학습유형의 조절효과)

  • Ahn, Tony Donghui
    • Journal of Digital Convergence
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    • v.15 no.12
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    • pp.35-45
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    • 2017
  • This study aims to explore the effect of quality factors and learning styles on users' satisfaction in e-Learning context. For this purpose, statistical methods such as reliability test, factor analysis, ANOVA, regression analysis were carried out using the survey data from university students. The quality factors of e-Learning were classified into contents, system, service, and interpersonal activities while learning styles were classified into positive-cooperative, self-directed, environmental-dependent, and passive styles. The results showed that each quality factors of e-Learning has a strong positive effect on user satisfaction, and self-directed group has higher satisfaction than other groups. Learning styles have moderating effects on the quality-satisfaction relationship, and especially, the group of passive learning style has a strong moderating effect on the interpersonal activities. Theoretical and practical implications and future research directions are drawn from these findings.

A Study on Multiple Influences on Parenting (부모역할행동에 미치는 복합적 영향들에 관한 고찰)

  • Jeun, Kyeung-Sook
    • Korean Journal of Human Ecology
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    • v.5 no.2
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    • pp.1-16
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    • 1996
  • This study has examined multiple influences of several variables on parenting behavior by looking into illustrative studies. This study provides support to the view that various factors influence parenting and that parenting behavior is multiply determined. Characteristics of parents, children and the context in which parent-child relations occur cause different childrearing patterns among parents. This study can be summarized as follows: 1) Parental behavior is influenced to a large degree by what the parent brings to the situation. In other words, characteristics of the parent including personality characteristics, interpersonal skills, problem-solving skills, level of maturity, values and childrearing beliefs contribute to individual differences in parenting. 2) The parent's relationship history influences the personality characteristics that the parent brings to his or her adult roles. To understand who the parent is today, we have to look at who the parent was, and what the parent was doing in the years prior to parenthood. That is, we need to see the life course of the individual before parenthood. 3) Contextual variables including the immediate context and the larger context have proved to influence parental behaviors. Characteristics of the immediate context such as the quality of marital rationship can influence the parent's psychological well-being and his or her behavior toward the childen while characteristics of the larger context such as the economic situation and the neighborhood can influence the level of stress experienced by the parent and cosequently how the parent relates to his or her child. 4) In order to understand the development of the parent-child relationship we need to look at the characteristics of the child. Children may elicit positive behaviors from their parents, or they may possess characteristics that the parents find aversive thus leading to difficulties in the relationship. Therefore, much depends on the fit beween the characteristics of the parents and characteristics of the child. By examining multiple contemporaneous influences on parenting, this study could deepen the understanding of why parents have different childrearing patterns, why some parents fail to meet their children's demands and why parents act in certain ways. What we ultimately hope is that as we learn more about parenting and the development of parent-child relationships, we will be better able to provide parents with the supports they need to achieve their parenting goals.

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